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Report sales errors here: "There's Always Another Sale™"

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  • Valery3DValery3D Posts: 105
    SBibb said:
    Valery3D said:

    Hi Chris.

    All the PA's that have a new product release today their stores are not on sale, including my own store that one is not on sale either. Is it possible to report this also? That would be awesome. Thank you so much in advance :)

    kind regards Valery3D 

    I tested putting one of your non-new releases in cart, and putting a new release from today in the cart as well, and it triggered the 50% off in the cart. It does require the new release to get the discount, though, rather than having an automatic discount. Hopefully that helps. :-)

    Ah yes I see now. That must be a new thing Daz is doing because normally I get a store sale with a new product release. Thank you for checking and letting me know :)

  • scorpioscorpio Posts: 8,533
    L'Adair said:
    scorpio said:
    L'Adair said:
    scorpio said:

    sorry double post

    I've still got the cart so does anyone have any ideas as to which of these products is raising alarms with Paypal

    Killer Legs, maybe?

    Yea thats what I wondered too, but what I've done is check out using a credit card rather than Paypal.

    I try to avoid using Paypal for anything but Gift Card purchases. Then I use store credit for everything else. I get that Paypal doesn't want to be allowing dubious purchases through their system, but they really should have a whitelist for some sites. Daz should be one such site. It's totally ridiculous to have a purchase denied because the name of a product uses a 'suspicious' word. Especially when PP apparently doesn't have a human look at the order to see what's actually in it! IMHO, of course.

    Yea but my credit card is a bit ''full'' and with things the way they are at the moment I'd really rather not increase it anymore. I also find it a bit difficult to believe I'm the only person who has tried to buy that product via paypal.

  • SBibbSBibb Posts: 600
    Valery3D said:
    SBibb said:
    Valery3D said:

    Hi Chris.

    All the PA's that have a new product release today their stores are not on sale, including my own store that one is not on sale either. Is it possible to report this also? That would be awesome. Thank you so much in advance :)

    kind regards Valery3D 

    I tested putting one of your non-new releases in cart, and putting a new release from today in the cart as well, and it triggered the 50% off in the cart. It does require the new release to get the discount, though, rather than having an automatic discount. Hopefully that helps. :-)

    Ah yes I see now. That must be a new thing Daz is doing because normally I get a store sale with a new product release. Thank you for checking and letting me know :)

    No problem. It's something I've been seeing every so often recently. :-)

  • WonderlandWonderland Posts: 7,137
    edited April 2020

     

    L'Adair said:
    scorpio said:
    L'Adair said:
    scorpio said:

    sorry double post

    I've still got the cart so does anyone have any ideas as to which of these products is raising alarms with Paypal

    Killer Legs, maybe?

    Yea thats what I wondered too, but what I've done is check out using a credit card rather than Paypal.

    I try to avoid using Paypal for anything but Gift Card purchases. Then I use store credit for everything else. I get that Paypal doesn't want to be allowing dubious purchases through their system, but they really should have a whitelist for some sites. Daz should be one such site. It's totally ridiculous to have a purchase denied because the name of a product uses a 'suspicious' word. Especially when PP apparently doesn't have a human look at the order to see what's actually in it! IMHO, of course.

    But they do have humans in customer service and I argued with them and asked to speak to a manager and they still refused my order (a while ago,) They wouldn't even tell me what was wrong with my order, I explained that they were 3D art assets, not actual products and they were very rude and flat out refused my sale with no explanation.

    Post edited by Wonderland on
  • SevrinSevrin Posts: 6,314

    WTB Gift Card sale.  With the exchange rate the way it is, it's really the only way I buy stuff anymore.  Except, you know, gift cards.

  • scorpioscorpio Posts: 8,533
    edited April 2020
    Wonderland said:

     

    L'Adair said:
    scorpio said:
    L'Adair said:
    scorpio said:

    sorry double post

    I've still got the cart so does anyone have any ideas as to which of these products is raising alarms with Paypal

    Killer Legs, maybe?

    Yea thats what I wondered too, but what I've done is check out using a credit card rather than Paypal.

    I try to avoid using Paypal for anything but Gift Card purchases. Then I use store credit for everything else. I get that Paypal doesn't want to be allowing dubious purchases through their system, but they really should have a whitelist for some sites. Daz should be one such site. It's totally ridiculous to have a purchase denied because the name of a product uses a 'suspicious' word. Especially when PP apparently doesn't have a human look at the order to see what's actually in it! IMHO, of course.

    But they do have humans in customer service and I argued with them and asked to speak to a manager and they still refused my order (a while ago,) They wouldn't even tell me what was wrong with my order, I explained that they were 3D art assets, not actual products and they were very rude and flat out refused my sale with no explanation.

    Yes thats exactly what happened to me last time this happened so I stopped using them, but had to go back as my credit card has a lowish limit and I was reaching it, I'd paid a lot off but now having no income  its a bit of a nuisance, it probably just means I won't be spending.

    Post edited by scorpio on
  • marblemarble Posts: 7,500

    I see that outoftouch is listed as a feature PA in the 50% off sale but her products don't appear - just a page of really old stuff that isn't OOT related.

  • AtiAti Posts: 9,196
    marble said:

    I see that outoftouch is listed as a feature PA in the 50% off sale but her products don't appear - just a page of really old stuff that isn't OOT related.

    Those are old outoftouch products. Not all products of the vendors are on sale, only a select few.

  • marblemarble Posts: 7,500
    Ati said:
    marble said:

    I see that outoftouch is listed as a feature PA in the 50% off sale but her products don't appear - just a page of really old stuff that isn't OOT related.

    Those are old outoftouch products. Not all products of the vendors are on sale, only a select few.

    So they are. I didn't realise that outoftouch has been around such a long time.

  • SevrinSevrin Posts: 6,314
    edited April 2020

    So...I got a Daz Big Cat 2 banner that mentions Select Cat Items and a discount on "these grrrrrrreat products!"

    But where are they?

     

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    Post edited by Sevrin on
  • AtiAti Posts: 9,196
    Sevrin said:

    So...I got a Daz Big Cat 2 banner that mentions Select Cat Items and a discount on "these grrrrrrreat products!"

    But where are they?

    Click the blue "SHOP NOW" button in the message.

  • cherpenbeckcherpenbeck Posts: 1,417

    Flash sale not working. Not working with any new release. Tested with a PC+-item, the Flash Sale Item stayed full price. Tested with Alt-Dasan8, still full price.

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  • lana_lasslana_lass Posts: 520
    edited April 2020

    Discounts don't appear to be activate for the 2nd Flash Sale banner (the one with Raiya, Marcius, etc) 

     

    Also, the first flash sale banner is gone which means.... 4 HOURS REALLY WAS FOUR HOURS AND DAZ TIME HAS SYCRONIZED WITH THE MAINSTREAM!! THE END IS NIGH! *Everyone runs around screaming* 

     

     

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    Post edited by lana_lass on
  • LinwellyLinwelly Posts: 6,070

    should be fixed now, the flash sale discount

  • lana_lasslana_lass Posts: 520

    Yup, working now smileyyes Thanks @Linwelly

  • AsariAsari Posts: 703
    Raiya is on sale and - the only character I want and have wishlisted for so long (Kian) is not included in the flashsale. I wonder why.
  • WolfwoodWolfwood Posts: 944
    Asari said:
    Raiya is on sale and - the only character I want and have wishlisted for so long (Kian) is not included in the flashsale. I wonder why.

    Several of Raiya characters are in collaboration with outoftouch, most of those are at 40% instead of 60% discount. That particularlly affects those that are in a bundle (with hair from oot), but not all.

    I don't know if there has been an error with outoftouch or that artis is not confortable with most discounts, but it also affects todays featured PA as only very old content is included.

  • AsariAsari Posts: 703
    Wolfwood said:
    Asari said:
    Raiya is on sale and - the only character I want and have wishlisted for so long (Kian) is not included in the flashsale. I wonder why.

    Several of Raiya characters are in collaboration with outoftouch, most of those are at 40% instead of 60% discount. That particularlly affects those that are in a bundle (with hair from oot), but not all.

    I don't know if there has been an error with outoftouch or that artis is not confortable with most discounts, but it also affects todays featured PA as only very old content is included.

    You're totally right. I believed all of Raiya's characters are collabs with OOT because of all the bundles but it seems it's only the bundle and not the characters. Just Kian happens to be the only collab character. Sanjay is also a collab, but he is DO so it's probably different.

    Yeah, disappointing. Next sale ...

  • L'AdairL'Adair Posts: 9,479

    @marble, Out of Touch released a new product a couple days back, in the Summer Body promotion. Their store is discounting to 40%, or 50% with purchase of any new release. I would assume the products in OOT's store have been selected this way so the two offers don't stack. (Which wouldn't be fair to the PA.)

    But with any new release, including one of the inexpensive PC+ items, you can still get 50% off.

  • Louis FranciscoLouis Francisco Posts: 117
    edited April 2020

    https://www.daz3d.com/dforce-minimalist-autumn-set-textures doesn't mention any required product, but I suspect it has one: https://www.daz3d.com/dforce-minimalist-autumn-set-for-genesis-8-females.

    Also, is it possible to delete a thread I mistakenly created instead of posting here directly? (https://www.daz3d.com/forums/discussion/401596/missing-required-product)

    Post edited by Louis Francisco on
  • alex86firealex86fire Posts: 1,130

    The new EXTRA-50 coupon doesn't apply to Fast grab items although those items are not stated as not eligible.

  • maikdeckermaikdecker Posts: 3,037
    alex86fire said:

    The new EXTRA-50 coupon doesn't apply to Fast grab items although those items are not stated as not eligible.

    ...and these fastgrab items even show up in the list given when one uses the "shop now" button on the advertisement page... not nice, DAZ, not nice...

  • AsariAsari Posts: 703
    I bought a featured artist item yesterday that qualifies for the flash sale coupon and now I feel stupid :( Did something like this happen to you before?
  • alex86firealex86fire Posts: 1,130
    edited April 2020
    Asari said:
    I bought a featured artist item yesterday that qualifies for the flash sale coupon and now I feel stupid :( Did something like this happen to you before?

    It used to. Not so much anymore :) as I never buy  anything under 75% discount (unless it's a new item and coupons don't usually apply for those).

    Post edited by alex86fire on
  • WolfwoodWolfwood Posts: 944
    edited April 2020

    Asari said:

    I bought a featured artist item yesterday that qualifies for the flash sale coupon and now I feel stupid :( Did something like this happen to you before?

    It sucks.

    I think flash sales like yesterday are still really good, but mostly if you can take more advantage of those if you happen to have a coupon to add to it, like the save 6 on 18 or a general discount.

    I'm actually hoping for more like that but for other PAs.

    Post edited by Wolfwood on
  • NorthOf45NorthOf45 Posts: 5,797
    Louis Francisco said:

    https://www.daz3d.com/dforce-minimalist-autumn-set-textures doesn't mention any required product, but I suspect it has one: https://www.daz3d.com/dforce-minimalist-autumn-set-for-genesis-8-females.

    Also, is it possible to delete a thread I mistakenly created instead of posting here directly? (https://www.daz3d.com/forums/discussion/401596/missing-required-product)

    Threads can't be deleted, they just fade away. It will sink below the ever-growing list of threads that come after it, as long as people leave it alone and stop adding messages. Maybe a mod can lock it.

  • chromchrom Posts: 261

    Extra-50 doesnt work

  • Phoenix1966Phoenix1966 Posts: 1,940
    chrom said:

    Extra-50 doesnt work

    Best to post a screenshot of your cart so people can troubleshoot for you. It seems to be working for others. Make sure you don't have more than 5 non-new, non-fastgrab items in your cart.

  • alex86firealex86fire Posts: 1,130
    Phoenix1966 said:
    chrom said:

    Extra-50 doesnt work

    Best to post a screenshot of your cart so people can troubleshoot for you. It seems to be working for others. Make sure you don't have more than 5 non-new, non-fastgrab items in your cart.

    Although fast grab items should apply and I'm hoping they fix it soon.

  • SempieSempie Posts: 659
    chrom said:

    Extra-50 doesnt work

    I had no problems. Even works on PC+ Items.

This discussion has been closed.