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Report sales errors here: "There's Always Another Sale™"

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  • ShortlegDoggoShortlegDoggo Posts: 125
    barbult said:
    WolfLQ said:

    I'm seeing the ad for "65% off any new release," but it also "excludes new releases"...what does that mean?

    You'll get 65% off the item in the sale, but not on the new release you added to trigger the 65% on the sale item.

    Ahh, okay, thanks. I thought something was wrong there.

  • lana_lasslana_lass Posts: 520
    edited April 2020

    Stonemason etc flash offer banner gone and now one for Cake One + Riversoft... but was that 4 hours?! I only got a notification email about the 4hr flash offer for Stonemason at 7.10pm U.K. so would have only been like 1hr/2hrs... but maybe there's an issue with my email??

    Post edited by lana_lass on
  • SpottedKittySpottedKitty Posts: 7,232

    What is going on with this thread? The e-mail notifications keep stopping, and I don't always see it in the "Recent Discussions" listing with the little orange "new replies" tag. E-mails for all my other bookmarked threads come in regularly, it's just this one.

  • WandWWandW Posts: 2,904

    The site is completely borked, with 502 bad gateway errors galore...... frown

  • Cris PalominoCris Palomino Posts: 12,789
    WandW said:

    The site is completely borked, with 502 bad gateway errors galore...... frown

    Perhaps it's regional as I'm having no difficulty here on the west coast.

  • Robert FreiseRobert Freise Posts: 4,658

    No problems here in the Rio Grande Valley

  • SevrinSevrin Posts: 6,314
    edited April 2020

    Friday's "Selected Daz Original Items" include a lot of items that aren't Daz Originals.

    Annotation 2020-04-24 032822.jpg
    2493 x 1089 - 491K
    Post edited by Sevrin on
  • mcorrmcorr Posts: 1,105

    No discounts on select items with new zevo product in cart

  • sueyasueya Posts: 856

    Just checking something - earlier this month we were told PC+ members could use their monthly coupon 3 times this month. I used mine twice and thought I could save the other one till later. However I've just checked my account detils and it says my coupon has been used so it looks like I was able to only use it twice because I made the wrong choice/mis-read the offer. Not too bothered by this as we've already had lots of great offers this month.

  • jakibluejakiblue Posts: 7,281

    try it and see if it works. It'll show as used the first time you use it, i think.  

    sueya said:

    Just checking something - earlier this month we were told PC+ members could use their monthly coupon 3 times this month. I used mine twice and thought I could save the other one till later. However I've just checked my account detils and it says my coupon has been used so it looks like I was able to only use it twice because I made the wrong choice/mis-read the offer. Not too bothered by this as we've already had lots of great offers this month.

     

  • Cris PalominoCris Palomino Posts: 12,789

    Sorry didn't get a chance to post, we were already looking into the problems, everything should be resolved now. Should see a possible 4489 DOs. Give it a few, or same old troubleshooting if you don't see it working as expected. Ticket if you need to.

  • LeanaLeana Posts: 13,115
    jakiblue said:

    try it and see if it works. It'll show as used the first time you use it, i think.  

    sueya said:

    Just checking something - earlier this month we were told PC+ members could use their monthly coupon 3 times this month. I used mine twice and thought I could save the other one till later. However I've just checked my account detils and it says my coupon has been used so it looks like I was able to only use it twice because I made the wrong choice/mis-read the offer. Not too bothered by this as we've already had lots of great offers this month.

    Yes it should work. The PC page in My account was not made to handle multiple uses, it shows only the first one

  • Daz Jack TomalinDaz Jack Tomalin Posts: 13,939
    Leana said:
    jakiblue said:

    try it and see if it works. It'll show as used the first time you use it, i think.  

    sueya said:

    Just checking something - earlier this month we were told PC+ members could use their monthly coupon 3 times this month. I used mine twice and thought I could save the other one till later. However I've just checked my account detils and it says my coupon has been used so it looks like I was able to only use it twice because I made the wrong choice/mis-read the offer. Not too bothered by this as we've already had lots of great offers this month.

    Yes it should work. The PC page in My account was not made to handle multiple uses, it shows only the first one

    Yea this.. we're sadly not in a position to have things like this added in code-wise.. so worst case, just make a note somewhere if you can't rememeber :)

  • lana_lasslana_lass Posts: 520
    Cris Palomino said:

    Sorry didn't get a chance to post, we were already looking into the problems, everything should be resolved now. Should see a possible 4489 DOs. Give it a few, or same old troubleshooting if you don't see it working as expected. Ticket if you need to.

    All looking as it should now Cris! Thanks to you and the team for working so fast, as always smileyyes

  • MistaraMistara Posts: 38,675

    seeing add ons for gumdrop cupcake on sale, but the gumdarop cupcake base isnt.  is this a glitch?

    add ons no use without the basecrying

    the build your oqn flashes are bestest

    cuz of he stuff never goes sale

  • jjmainorjjmainor Posts: 498

    If I remember correctly the base is not a DO...like Chip and Cookie...

    Mystiarra said:

    seeing add ons for gumdrop cupcake on sale, but the gumdarop cupcake base isnt.  is this a glitch?

    add ons no use without the basecrying

    the build your oqn flashes are bestest

    cuz of he stuff never goes sale

     

  • fixmypcmikefixmypcmike Posts: 19,713
    Mystiarra said:

    seeing add ons for gumdrop cupcake on sale, but the gumdarop cupcake base isnt.  is this a glitch?

    add ons no use without the basecrying

    the build your oqn flashes are bestest

    cuz of he stuff never goes sale

    The addons are made by Capsces, who is a featured artist on the Alawa 8 sale.  The base is by Littlefox who is not on sale.

  • sueyasueya Posts: 856
    jakiblue said:

    try it and see if it works. It'll show as used the first time you use it, i think.  

    sueya said:

    Just checking something - earlier this month we were told PC+ members could use their monthly coupon 3 times this month. I used mine twice and thought I could save the other one till later. However I've just checked my account detils and it says my coupon has been used so it looks like I was able to only use it twice because I made the wrong choice/mis-read the offer. Not too bothered by this as we've already had lots of great offers this month.

     

    Thanks for the advice. I tried using the voucher and it  worked - bought Mountain Estate  :)

  • lana_lasslana_lass Posts: 520
    edited April 2020

    Flagging up for all PC+ as I've only just noticed: the 10% off gift cards offer that went live yesterday with the Zev0 banner appears to stack with the current "PC For All" 10% off for PC+ members. I am getting 19% off on a gift card right now, which is lovely smiley Thank you, Daz!!

    Post edited by lana_lass on
  • LindaBLindaB Posts: 193

    Select PC+ items are not being discounted, in spite of the fact that I have a featured new release in my cart.

  • TorquinoxTorquinox Posts: 4,590
    LindaB said:

    Select PC+ items are not being discounted, in spite of the fact that I have a featured new release in my cart.

    You must also use the coupon code SUPER-DUPER

  • captainklutz_a2ec859073captainklutz_a2ec859073 Posts: 196

    WELCOME-BACK $10 gift card coupon is non-functional for me.

    Any one else any issues with it?

     

    :0/

  • Cris PalominoCris Palomino Posts: 12,789
    captainklutz_a2ec859073 said:

    WELCOME-BACK $10 gift card coupon is non-functional for me.

    Any one else any issues with it?

     

    :0/

    Is this an on-site coupon and were therre any requirements or restrictions? What were you attempting to purchase and can you show a screenshot of the cart?

  • captainklutz_a2ec859073captainklutz_a2ec859073 Posts: 196

    It is a pop up banner offering a $10 gift card with a code WELCOME-BACK

    It didn't appear to stipulate any conditions other than single use.

    Basically it is just rejecting the code no matter how I enter it, in either field at check out. :0/

  • captainklutz_a2ec859073captainklutz_a2ec859073 Posts: 196

  • 3Diva3Diva Posts: 12,039
    edited April 2020
    captainklutz_a2ec859073 said:

    It is a pop up banner offering a $10 gift card with a code WELCOME-BACK

    It didn't appear to stipulate any conditions other than single use.

    Basically it is just rejecting the code no matter how I enter it, in either field at check out. :0/

    I don't have the offer but you said "gift card", does that mean you use the code on a $10 gift card and it comes up free?

    If you post the exact wording of the banner offer, we might be able to help you figure out why it's not working on your current cart.

    Post edited by 3Diva on
  • Cris PalominoCris Palomino Posts: 12,789
    captainklutz_a2ec859073 said:

    If it has no restrictions, show this screenshot of the cart plus one of your onsite coupon and send it to Customer Service as I can't test it since I don't have the coupon. One of the other forum members might and may be able to tell you if it works for them. Apologies for the inconvenience.

  • captainklutz_a2ec859073captainklutz_a2ec859073 Posts: 196

    Hi,

    Thanks for the assistance.

  • AtiAti Posts: 9,196

    It does say "gift card on us." Try buying a $10 gift card, that'll probably work.

  • barbultbarbult Posts: 26,817
    Did you click the green button for Get Your Gift Card?
This discussion has been closed.