Report sales errors here. "There's Always Another Sale™"

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Comments

  • felis said:

    I did consider https://www.daz3d.com/genesis-3-character-uvs-for-genesis-8-female as it lists as 70% off with a 'DAZ-tactic' new release.

    But to the best of my abilities I see it as 40% off.

    It is 70% off, plus PC discount, instead of 50% off with a Daztastic new release in the cart - except it doesn't seem to be working with today's new releases. We have flagged this up, but you could also purchase and put in a support request for a refund on the overcharge (assuming there are no releases from previous days of the Black Friday promo that you fancy)

  • Xellosz said:
    Nice sale even with the price errors. It looks like Daz is getting close to what we have in my Country - Black November - sales during the whole month.

    Black Friday is no longer just Friday. I've been getting deals for a week so far.

    It's the Long Black Friday

  • chachah said:

    I want just understand why !

     

    We did actually explain earlier that Daz has advised that a ticket be put in on this and any others found in the 2.99 sale that is not showing that in the cart.

    Sorry. I misspoke (I am not very comfortable in English). I did not want to complain, but just understand how it was possible. Now I think I may have understood. A product that is in the "Fast Grab" category can not benefit from other discounts, does it? That's probably why this product does not display at $ 2.99. It should be removed from the "Fast Grab" list, I think.

  • I notice the sale page for today has a "get one DO free" section. Will this interfere in the usual way with using the Black Friday coupon?

  • SempieSempie Posts: 659

    I notice the sale page for today has a "get one DO free" section. Will this interfere in the usual way with using the Black Friday coupon?

    Just put one single item of your choise in our cart (it will show a free once it is in your cart) and check out. No coupons are needed.

  • I notice the sale page for today has a "get one DO free" section. Will this interfere in the usual way with using the Black Friday coupon?

    No, since the coupon is a percentage rather than a dollar amount

  • P A Y A T   PP A Y A T P Posts: 1,188

    Can't wait for Cyber Monday. Hopefully, the site will be up and running "competently" by then.

  • Can't wait for Cyber Monday. Hopefully, the site will be up and running "competently" by then.

    But the purple banner expires before then; so, no telling whether the deals will be as good or not.

  • Noah LGP said:

    Ancient Egypt Bundle is a Fast Grab item but it's still listed as a $2.99 item with $16.49 price

    I'm wondering about this also.  Any info?  Thanks.

  • L'AdairL'Adair Posts: 9,479
    Noah LGP said:

    Ancient Egypt Bundle is a Fast Grab item but it's still listed as a $2.99 item with $16.49 price

    I'm wondering about this also.  Any info?  Thanks.

    @SiennaBlue, earlier in the thread, Richard told us to submit a ticket to Customer Service (CS). It should be only $2.99, but being a four day weekend in Dazzyland, getting it fixed on the website probably isn't going to happen.

    If you can afford to buy it at the higher price, that will be the easiest. Then CS can refund the difference to you. When asking for a refund, be sure and mention if you need the money credited back to the payment source, (such as your credit card.) The default is to give you store credit.

  • mwokeemwokee Posts: 1,275

    Has anyone mentioned this? One of the banners on the shopping page says the entire store is 50% off when that's not the case....???

  • TaozTaoz Posts: 10,299
    edited December 2019
    mwokee said:

    Has anyone mentioned this? One of the banners on the shopping page says the entire store is 50% off when that's not the case....???

    The banner links to a page where everything is a least 50% off.  Not the whole store it seems but 17036 of 33185 items where the "all products" page says 18608 of 33185 items.

    It also says "Excludes New Releases, PC+ Items and Gift Card" which I assume is responsible for the difference.

    Post edited by Taoz on
  • SiennaBlueSiennaBlue Posts: 224
    edited December 2019
    L'Adair said:
    Noah LGP said:

    Ancient Egypt Bundle is a Fast Grab item but it's still listed as a $2.99 item with $16.49 price

    I'm wondering about this also.  Any info?  Thanks.

    @SiennaBlue, earlier in the thread, Richard told us to submit a ticket to Customer Service (CS). It should be only $2.99, but being a four day weekend in Dazzyland, getting it fixed on the website probably isn't going to happen.

    If you can afford to buy it at the higher price, that will be the easiest. Then CS can refund the difference to you. When asking for a refund, be sure and mention if you need the money credited back to the payment source, (such as your credit card.) The default is to give you store credit.

    Thanks L'Adair! smiley

    Post edited by SiennaBlue on
  • I'm only finding a small percentage of very old items that are not at 50%.

  • It seems that I have guessed right. "Ancient Egypt" Bundle was removed from Fast Grab, and now we can get it for 2.99$.

  • FishtalesFishtales Posts: 6,224
    chachah said:

    It seems that I have guessed right. "Ancient Egypt" Bundle was removed from Fast Grab, and now we can get it for 2.99$.

    Thank you. I was just about to check the store as I read your post. Clicked and bought before it decides to go back up smiley

  • Well as far as DAZ is concerned CyberMonday looks like a really quiet day for me. Pretty much just all the same deals I could have gotten cheaper yesterday when I had the 30% off purple banner offer.

    And I really had to laugh at today's Purple banner offer for a free character because I own all the free Victoria characters. If DAZ had checked they would have seen that I already own absolutely all of the other chacters they are offering me. So it is pretty useless to me.

  • So, is the Robyn 8 offer over already....? 

  • EllessarrEllessarr Posts: 1,395

    hmm i don't know if it's the proper place but any chances to have this product added to the 2,99 sales???

    https://www.daz3d.com/aureska-hol-hd-for-zelara-8

  • Ellessarr said:

    hmm i don't know if it's the proper place but any chances to have this product added to the 2,99 sales???

    https://www.daz3d.com/aureska-hol-hd-for-zelara-8

    Probably not, since it never was a PC+ For A Day item. And the PA's choose which of their items they will sell in that catagory.

  • otherunicornotherunicorn Posts: 374
    edited December 2019

    "Daztastic new releases" that count towards the extra discount are only today's new additions. The older releases that are included in the "Daztastic new releases" list do NOT apply the discount. (tried a few of them, with no success)

     

    Post edited by otherunicorn on
  • Well as far as DAZ is concerned CyberMonday looks like a really quiet day for me. Pretty much just all the same deals I could have gotten cheaper yesterday when I had the 30% off purple banner offer.

    And I really had to laugh at today's Purple banner offer for a free character because I own all the free Victoria characters. If DAZ had checked they would have seen that I already own absolutely all of the other chacters they are offering me. So it is pretty useless to me.

    I've only got about 2/3 of them, so I guess it's time to finally pick up Michael.

    The 30% off banner still works today for me.l.

  • The 30% off banner still works today except on the new releases

  • Cris PalominoCris Palomino Posts: 12,692
    edited December 2019

     

    More seriously:

    "Daztastic new releases" that count towards the extra discount are only today's new additions. The older releases that are included in the "Daztastic new releases" list do NOT apply the discount. (tried a few of them, with no success)

     

    Should work now.

    Post edited by Cris Palomino on
  • LeanaLeana Posts: 12,974

    The 30% off banner still works today except on the new releases

    It never worked on new releases 

  • CyberMonday-Blues. Get a free Victoria Base-Character. Well, own them all. Ah, there is a banner: Get a free base character. Page shows 0 of 96 characters. Bummer. Well, as the 30% seems to still work I might get some of the 60% discounted stuff from todays PAs. Other then that, no big incentive to shop. Good for my store credit.

  • Does anyone still remember the 30% off code? The message is no longer in my mailbox.
  • I got a chuckle out of the purple banner this morning. It basically said that because I already own all of the Genesis 2,3,8 base characters here's a coupon for one free. Huh? Why would I even need that? Thanks anyway though :)

  • Also have not 30% off code in inbox. But already used it 3 times, so maybe code is still here only for people which not used it. Could spend today nice amount because bluejaunte discount, so it is maybe good that 30% off code is not here as I am over budget already :)

  • otherunicornotherunicorn Posts: 374
    edited December 2019

    Also have not 30% off code in inbox. But already used it 3 times, so maybe code is still here only for people which not used it. Could spend today nice amount because bluejaunte discount, so it is maybe good that 30% off code is not here as I am over budget already :)

    I think they simply forgot to remove it or repromote it.

    Post edited by otherunicorn on
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