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Report sales errors here. "There's Always Another Sale™"

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  • thistledownsnamethistledownsname Posts: 1,336

    Cart system seems to be down at the moment.

  • PedroCPedroC Posts: 200
    edited November 2019

    The " Buy 2 or more Robyn 8 Add-On Items & Robyn 8 Pro Bundle to get a FREE Select Genesis 8 Pro Bundle and 2 FREE Select Genesis 2 + 3 Pro Bundles " is not working with Genesis 2+3 Pro Bundles.

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    Post edited by PedroC on
  • scorpioscorpio Posts: 8,533

    Site is screwed again, DS took nearly 10 minutes to log in and then cannot connect; this is getting a bit much twice in 1 week - I'll be going over to Poser at this rate.

    I have a cart with over $100 in it I'm not checking out until I know the site is safe.

  • FishtalesFishtales Posts: 6,228
    edited November 2019

    This is Black Friday everywhere will be busy. in saying that it is fine here.

    Post edited by Fishtales on
  • Daz Jack TomalinDaz Jack Tomalin Posts: 13,945
    scorpio said:

    Site is screwed again, DS took nearly 10 minutes to log in and then cannot connect; this is getting a bit much twice in 1 week - I'll be going over to Poser at this rate.

    I have a cart with over $100 in it I'm not checking out until I know the site is safe.

    As I said in the other thread, its been reported.

  • Noah LGPNoah LGP Posts: 2,617

    Very strange, in mine all these items are $2.99 except for Ancient Egypt bundle and Have A Heart Bundle

  • WandWWandW Posts: 2,905

    Is the Black Friday weekend coupon one-use only?

  • IvyIvy Posts: 7,165

    None of the PC for a day items are discounting correctly  , all I am still getting is 50% off and not the $2.99

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  • AtiAti Posts: 9,196
    Ivy said:

    None of the PC for a day items are discounting correctly  , all I am still getting is 50% off and not the $2.99

    They're only $2.99 for PC+ members.

  • Charlie JudgeCharlie Judge Posts: 13,498
    Ivy said:

    None of the PC for a day items are discounting correctly  , all I am still getting is 50% off and not the $2.99

    That's because DAZ does not have you as a PC+ member. If you are supposed to have a current membership you will have to contact customer service to have it reinstated.

  • MelanieLMelanieL Posts: 7,822
    Charlie Judge said:
    Ivy said:

    None of the PC for a day items are discounting correctly  , all I am still getting is 50% off and not the $2.99

    That's because DAZ does not have you as a PC+ member. If you are supposed to have a current membership you will have to contact customer service to have it reinstated.

    Even if Ivy is not a PC+ member, that product should work from the Robyn 8 promo page, which says nothing about being a PC+ member, just needs a new item (or GC) in the cart.

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  • SpottedKittySpottedKitty Posts: 7,232
    thistledownsname said:

    oo, nothing happens when I click the Cart system seems to be down at the moment.

    Me t

    thistledownsname said:

    Cart system seems to be down at the moment.

    Me too, nothing happens when I click the green Cart button.

    And the mess in my reply above just happened while I was tippetty-tapping at the keyboard but not looking at the monitor. Is the forum broken again?

  • Richard HaseltineRichard Haseltine Posts: 110,236
    edited November 2019
    MelanieL said:
    Charlie Judge said:
    Ivy said:

    None of the PC for a day items are discounting correctly  , all I am still getting is 50% off and not the $2.99

    That's because DAZ does not have you as a PC+ member. If you are supposed to have a current membership you will have to contact customer service to have it reinstated.

    Even if Ivy is not a PC+ member, that product should work from the Robyn 8 promo page, which says nothing about being a PC+ member, just needs a new item (or GC) in the cart.

    It's working for me (but I am a PC member). Ah, but not if I am not logged in.

    Ivy have you tried taking it out of the cart and putting it back in?

    Post edited by Richard Haseltine on
  • Richard HaseltineRichard Haseltine Posts: 110,236
    Richard Haseltine said:
    MelanieL said:
    Charlie Judge said:
    Ivy said:

    None of the PC for a day items are discounting correctly  , all I am still getting is 50% off and not the $2.99

    That's because DAZ does not have you as a PC+ member. If you are supposed to have a current membership you will have to contact customer service to have it reinstated.

    Even if Ivy is not a PC+ member, that product should work from the Robyn 8 promo page, which says nothing about being a PC+ member, just needs a new item (or GC) in the cart.

    It's working for me (but I am a PC member). Ah, but not if I am not logged in.

    Ivy have you tried taking it out of the cart and putting it back in?

    Ivy (and others affected)- please put a ticket in for this, unfortunately the Robyn 8 $2.99 items can't be made to work with the big PC for the day thing for today. Of course I do have to point out that PC membersip is 50% off today, so if you are buying the bundle and want soem of the PC-for-a-day items that might be better value anyway.

  • chsmo69chsmo69 Posts: 29

    Could someone post the 30% coupon again?  It disappeared and I can no longer find it.  I have over $100 in my cart and that coupon code would be great!  

  • IvyIvy Posts: 7,165
    edited November 2019
    Richard Haseltine said:
    MelanieL said:
    Charlie Judge said:
    Ivy said:

    None of the PC for a day items are discounting correctly  , all I am still getting is 50% off and not the $2.99

    That's because DAZ does not have you as a PC+ member. If you are supposed to have a current membership you will have to contact customer service to have it reinstated.

    Even if Ivy is not a PC+ member, that product should work from the Robyn 8 promo page, which says nothing about being a PC+ member, just needs a new item (or GC) in the cart.

    It's working for me (but I am a PC member). Ah, but not if I am not logged in.

    Ivy have you tried taking it out of the cart and putting it back in?

    Yes Sir .  I even tried tried emptying my cart cleared my browser history and cookies and resigned in to daz and reloading everything  and I am still only getting the 50% off ,  The PC for a day thing worked yesterday, that is why I was wondering if it expired today . I knew I should have got that horse2 and Tane deer yesterday. I was happy to see the PC for the day offer was still posted this morning.  but it looks like its not discounting beyond the 50%.. my lost i guess for sitting on the fence about buying the horse 2. I'll put in a ticket . but by the time sales support get around to it my money will be spent on something else anyway

    Post edited by Ivy on
  • LeanaLeana Posts: 13,153
    chsmo69_9e7c32a610 said:

    Could someone post the 30% coupon again?  It disappeared and I can no longer find it.  I have over $100 in my cart and that coupon code would be great!  

    You should find it here: https://www.daz3d.com/notifier/inbox/offers/

  • chsmo69chsmo69 Posts: 29
    Leana said:
    chsmo69_9e7c32a610 said:

    Could someone post the 30% coupon again?  It disappeared and I can no longer find it.  I have over $100 in my cart and that coupon code would be great!  

    You should find it here: https://www.daz3d.com/notifier/inbox/offers/

    Thank you very much!  Happy buying!

  • RiverMissyRiverMissy Posts: 320
    WandW said:

    Is the Black Friday weekend coupon one-use only?

    The coupon does not state that it is only one use.  Has anyone tried it two times yet???  I like to make my purchases in groups so If it is good for more than one use it helps me out.  Thank you.

  • L'AdairL'Adair Posts: 9,479

    @RiverMissy and
    @WandW,

    I have read several posts where folks are reporting they've used the coupon twice. Some folks have purchased the Gift Card first, at 30% off, and then used the newly purchased credit to pick up the new releases they want today.

  • scorpioscorpio Posts: 8,533

    Store is still really flaky for me so I may well be spending my money elswhere.

  • Noah LGPNoah LGP Posts: 2,617
    L'Adair said:

    @RiverMissy and
    @WandW,

    I have read several posts where folks are reporting they've used the coupon twice. Some folks have purchased the Gift Card first, at 30% off, and then used the newly purchased credit to pick up the new releases they want today.

     

    A good thing because Coupon code expires Sunday, December 1st, 2019 23:59 (UTC -7 MST)

  • Noah LGPNoah LGP Posts: 2,617
    edited November 2019

    59 items... my cart is down. It causes HTTP error 524, database timeout...

     

    Edit :

    It's back

    Post edited by Noah LGP on
  • nomad-ads_8ecd56922enomad-ads_8ecd56922e Posts: 2,011
    Noah LGP said:

    Very strange, in mine all these items are $2.99 except for Ancient Egypt bundle and Have A Heart Bundle

    Yeah, I was just noticing the issue with the Ancient Egypt bundle being other than $2.99, too.... and came in here to comment on it.  I hope that gets fixxed quickly.

  • Cris PalominoCris Palomino Posts: 12,820
    Noah LGP said:

    Very strange, in mine all these items are $2.99 except for Ancient Egypt bundle and Have A Heart Bundle

    We've been told to advise tickets for these.

  • FenixPhoenixFenixPhoenix Posts: 3,200

    My cart keeps jumping in price then going down again. The store does seem really slow today, so I'll probably wait for it to settle (hopefully) before pulling the trigger.

  • L'AdairL'Adair Posts: 9,479

    A refresh of my cart just resulted in a CloudFlare error. Second refresh brought it back again.

    The new home page says there are over 3 million users worldwide. Looks like all of them are shopping here today!
    laugh

  • AsariAsari Posts: 703
    edited November 2019
    Had trouble with the store, too. Could finish my purchase after 2 reloads, though.

    I have used the Black Friday multiple times and can confirm it works. It does also work on fast grab items! If you can find some nice fast grab stuff und combine it with a gift card from the sale and the coupon the discount will stack nicely.

    Post edited by Asari on
  • SpottedKittySpottedKitty Posts: 7,232

    I've just found something else affected by the site slowdown — it's taking several minutes for the Messages page with the Black Friday coupon code to show up. This is getting ridiculous...

  • Robert FreiseRobert Freise Posts: 4,666

    A crawl would be faster I actually just went and brewed a cup of coffee and heated two burritos and fed the dog and this page hadn't loaded when I came back 

This discussion has been closed.