Report sales errors here. "There's Always Another Sale™"

13233353738100

Comments

  • AtiAti Posts: 9,196

    While the site slowness is indeed frustrating, we have to realize that it's Black Friday. A lot of websites are receiving a lot more traffic today than they normally do. Just like huge lines in physical shops, this day is about slowness on the net.

  • Matt_CastleMatt_Castle Posts: 3,153

    If you purchased an item that was then in both the 90% off V4/M4 list and the PC for a day list and paid more than you should then please open a support ticket. However, $2.99 is the correct price for those items so they will be removed from the 90% list.

    *Sighs and empties out a large part of the cart*

    I didn't buy a lot of those things when they were first in Temp PC+ last month at $1.99, let alone $2.99, because even at that price, I knew that the store's occasional 80% or 90% off V4/M4 sales would have been a better price. At $2.99, the discounts on some of the items are worse than if they were just included in the storewide 50% offer and the standard DO member discount.

  • Hi everyone, I can't use my PC monthly "$6 off Daz Originals." It just say "not valid". And tomorrow is the last day to use it. I don´t know what restrictions there is. Can't it be any discount? But as PC-member most is 30 % off. And no I din't try it on "Platinum Club items, gift cards, FastGrab, and memberships."  I used it last month.

  • Ati said:

    While the site slowness is indeed frustrating, we have to realize that it's Black Friday. A lot of websites are receiving a lot more traffic today than they normally do. Just like huge lines in physical shops, this day is about slowness on the net.

    Yes I think that is the case, I have noticed on other sites as well.

  • LeanaLeana Posts: 13,219
    Fantasy said:

    Hi everyone, I can't use my PC monthly "$6 off Daz Originals." It just say "not valid". And tomorrow is the last day to use it. I don´t know what restrictions there is. Can't it be any discount? But as PC-member most is 30 % off. And no I din't try it on "Platinum Club items, gift cards, FastGrab, and memberships."  I used it last month.

    What are you trying to buy?

  • mwokeemwokee Posts: 1,275
    WandW said:

    Is the Black Friday weekend coupon one-use only?

    The coupon does not state that it is only one use.  Has anyone tried it two times yet???  I like to make my purchases in groups so If it is good for more than one use it helps me out.  Thank you.

    It's letting me use it again.

  • davesodaveso Posts: 8,069

    Black friday coupon does not, indeed, include new. Apologies, but they already have a massive discount for new. Does, however, work on GCs. It only excludes new on this one.

    yes ..and then it basically is buy a GC @ 30% off. Then come back and take advantage of 50% + off ... plus again the 30% coupon off ... if it is a multiple use coupon. 
     

  • Leana said:
    Fantasy said:

    Hi everyone, I can't use my PC monthly "$6 off Daz Originals." It just say "not valid". And tomorrow is the last day to use it. I don´t know what restrictions there is. Can't it be any discount? But as PC-member most is 30 % off. And no I din't try it on "Platinum Club items, gift cards, FastGrab, and memberships."  I used it last month.

    What are you trying to buy?

    Sandy for Teen Josie 8, but I tried with a couple of random other objects as well.

  • mwokee said:
    WandW said:

    Is the Black Friday weekend coupon one-use only?

    The coupon does not state that it is only one use.  Has anyone tried it two times yet???  I like to make my purchases in groups so If it is good for more than one use it helps me out.  Thank you.

    It's letting me use it again.

    Same for me, I didn't use it again but it registrer as an discount agin.

  • HavosHavos Posts: 5,663
    Fantasy said:
    Leana said:
    Fantasy said:

    Hi everyone, I can't use my PC monthly "$6 off Daz Originals." It just say "not valid". And tomorrow is the last day to use it. I don´t know what restrictions there is. Can't it be any discount? But as PC-member most is 30 % off. And no I din't try it on "Platinum Club items, gift cards, FastGrab, and memberships."  I used it last month.

    What are you trying to buy?

    Sandy for Teen Josie 8, but I tried with a couple of random other objects as well.

    That is not a DAZ Original, so will not work with the $6 dollar off standard PC+ Coupon. It will work with the PA coupon if your cart is $18 or more

  • frankrblowfrankrblow Posts: 2,052

    Um, did Daz misplace the PC+ section of the scrolling sales banner? You know that bit that normally hangs out at the far left of the banner... or maybe it got eaten by the new eagle https://www.daz3d.com/deepseas-eagle

  • The PA catalogs added today with new releases (like Deepsea) should also be discounted 60% but stay at 50% currently.

  • The PA catalogs added today with new releases (like Deepsea) should also be discounted 60% but stay at 50% currently.

    Try refreshing or other troubleshooting methods as I see 60% on Deepsea.

  • scorpioscorpio Posts: 8,533
    Ati said:

    While the site slowness is indeed frustrating, we have to realize that it's Black Friday. A lot of websites are receiving a lot more traffic today than they normally do. Just like huge lines in physical shops, this day is about slowness on the net.

    Except daz have had problems with the site all week, so I don't think it is all down to Black Friday.

  • Black Friday is no longer just Friday. I've been getting deals for a week so far.

  • scorpioscorpio Posts: 8,533

    Black Friday is no longer just Friday. I've been getting deals for a week so far.

    So Daz's site can't handly a lot of traffic is that the problem? Because if thats the case in future I will spare myself the hassel and not even bother to consider shopping here during big sales weeks.

  • L'AdairL'Adair Posts: 9,479
    edited November 2019
    scorpio said:

    Black Friday is no longer just Friday. I've been getting deals for a week so far.

    So Daz's site can't handly a lot of traffic is that the problem? Because if thats the case in future I will spare myself the hassel and not even bother to consider shopping here during big sales weeks.

    I think the internet got slammed yesterday, a lot harder than anyone was expecting. I posted a screencap from Costco.com in another thread earlier in the day. They were apologizing for the slow response time with the site, and had even held over Thursday's special offers through Friday to try and compensate. I went to several sites yesterday, besides Daz and Costco, and every single one took forever to load a single page. Even search results from Google felt like dial up. I refreshed my Deviant Art page, and a couple minutes later, it finally responded. As far as I could tell, no one was immune Friday.

    The Daz website has it's share of problems, but I don't think the strain of Black Friday 2019 on the infrastructure of the entire internet is one of them.

     

    Post edited by L'Adair on
  • Thank you for the excellent Black Friday sales, DAZ. For someone like me on a budget it has been great to get quality content at very discounted price. You have made my holiday season brighter! yessmiley

  • Daz Jack TomalinDaz Jack Tomalin Posts: 13,947
    edited November 2019
    L'Adair said:

    I think the internet got slammed yesterday, a lot harder than anyone was expecting.

    Everywhere got slammed, even the highstreets etc.  Traffic was carnage, even in the UK - we appear to have embraced the black friday mentality.

    I'm sure Daz will look at what they can do to mitigate those issues.. but yea, it seems everywhere was just insanely busy yesterday.

    Post edited by Daz Jack Tomalin on
  • Havos said:
    Fantasy said:
    Leana said:
    Fantasy said:

    Hi everyone, I can't use my PC monthly "$6 off Daz Originals." It just say "not valid". And tomorrow is the last day to use it. I don´t know what restrictions there is. Can't it be any discount? But as PC-member most is 30 % off. And no I din't try it on "Platinum Club items, gift cards, FastGrab, and memberships."  I used it last month.

    What are you trying to buy?

    Sandy for Teen Josie 8, but I tried with a couple of random other objects as well.

    That is not a DAZ Original, so will not work with the $6 dollar off standard PC+ Coupon. It will work with the PA coupon if your cart is $18 or more

    How do I know what is a DAZ original?

  • scorpioscorpio Posts: 8,533
    L'Adair said:
    scorpio said:

    Black Friday is no longer just Friday. I've been getting deals for a week so far.

    So Daz's site can't handly a lot of traffic is that the problem? Because if thats the case in future I will spare myself the hassel and not even bother to consider shopping here during big sales weeks.

    I think the internet got slammed yesterday, a lot harder than anyone was expecting. I posted a screencap from Costco.com in another thread earlier in the day. They were apologizing for the slow response time with the site, and had even held over Thursday's special offers through Friday to try and compensate. I went to several sites yesterday, besides Daz and Costco, and every single one took forever to load a single page. Even search results from Google felt like dial up. I refreshed my Deviant Art page, and a couple minutes later, it finally responded. As far as I could tell, no one was immune Friday.

    The Daz website has it's share of problems, but I don't think the strain of Black Friday 2019 on the infrastructure of the entire internet is one of them.

     

    I had no problems anywhere else yesterday. 

    And I can't make out whether you are blaming Black Friday or not and to to honest other peoples opinions don't really matter to me, its my money and I will spend it where I wish and where i have a pleasant shopping experience - here is becoming no longer that.

  • scorpio said:

    Black Friday is no longer just Friday. I've been getting deals for a week so far.

    So Daz's site can't handly a lot of traffic is that the problem? Because if thats the case in future I will spare myself the hassel and not even bother to consider shopping here during big sales weeks.

    It's the net in general, not just DAZ site

  • scorpioscorpio Posts: 8,533
    Fantasy said:
    scorpio said:

    Black Friday is no longer just Friday. I've been getting deals for a week so far.

    So Daz's site can't handly a lot of traffic is that the problem? Because if thats the case in future I will spare myself the hassel and not even bother to consider shopping here during big sales weeks.

    It's the net in general, not just DAZ site

    As I said I had no problems yesterday elsewhere, and the problems on this site have been increasing all week along with other factors that make shopping here something that I have to think twice about before doing.

  • Noah LGPNoah LGP Posts: 2,617
    edited November 2019

    Ancient Egypt Bundle is a Fast Grab item but it's still listed as a $2.99 item with $16.49 price

    Post edited by Noah LGP on
  • It will also have the Daz logo, as a silhouette, next to the name.

  • I want just understand why !

     

    Ancient Egypt Bundle.png
    553 x 667 - 308K
  • chachah said:

    I want just understand why !

     

    We did actually explain earlier that Daz has advised that a ticket be put in on this and any others found in the 2.99 sale that is not showing that in the cart.

  • felisfelis Posts: 6,326

    I did consider https://www.daz3d.com/genesis-3-character-uvs-for-genesis-8-female as it lists as 70% off with a 'DAZ-tactic' new release.

    But to the best of my abilities I see it as 40% off.

     

    G3UV_1.PNG
    1250 x 48 - 20K
    G3UV_2.PNG
    877 x 70 - 15K
    G3UV_3.PNG
    816 x 71 - 8K
  • XelloszXellosz Posts: 855
    Nice sale even with the price errors. It looks like Daz is getting close to what we have in my Country - Black November - sales during the whole month.

    Black Friday is no longer just Friday. I've been getting deals for a week so far.

This discussion has been closed.