Remember, "There's Always Another Sale™" (Report sales errors here.)

16970727475101

Comments

  • AtiAti Posts: 9,196
    edited September 2019
    daveso said:

    I'm confused. I received a 12% off banner deal good until end of 9/24. some got less i guess? the ad says to log in to see your exclusive discount. Whatever it is, its for you exclusively, based on your purchases during the PA sale so far? So from whenever the PA sale started until now. so whatever purchased prior to that date, it doesn;t count. I didnt buy a GC when they were on sale, so i missed getting that discount. i think overall things work out equitably for everyone. 

    Person A: never bought a gift card, spent, say $1,000 during PA sale, now got a 22% discount. Spends another $1000 now, ends up with $2,282 worth of items, while paying a total of $2,000.

    Person B: bought a gift card a day before the PA sale for $1,000 (got $1,250 store credit at 20% off), spent it during the PA sale, did not get a discount now, now buys the same $1000 worth ot items as person A, ends up with $2,250 worth of items, while spending a total of $2,000.

    Person C: bought a $2,000 gift card during the PA sale (got $2,500 store credit at 20% off--I know $2,000 is the max, but there were two 20% off coupons), got another 22% discount today, which he spends, and ends up with $3,205 worth of items, while spending a total of $2,000.

    Having spent the same $2,000, there is a $955 difference between people who bought the gift card a day before the sale (as advertised: get ready for the PA sale, buy it NOW!), and people who bought it later, during the sale. People who bought the gift card early, can buy way fewer items for the same money.

    Of course, we can play with the numbers. If we count with the full 2x$2,000 during the sale, we get an even bigger difference, but it might not be realistic.

    Post edited by Ati on
  • NovicaNovica Posts: 23,925
    edited September 2019
    Ati said:

    I can see why Daz wouldn't want to give, say 20% discount, on a Gift Card and then give you another discount on top of that just for spending it. lol

    But they do. If you bought the gift card at 20% off during the PA sale (I believe there were two such sales with coupons, and maybe one with a smaller discount without a coupon), you also got that 22% discount today on top of that.

    Exactly, you got it. That's why I said THOSE FOLKS WOULD BE DOUBLE DIPPING.  Nothing equitable about it if this descrepancy is based on gift cards. But we don't know that, do we? (and again, doesn't pertain to me. I got a banner.)  We're all assuming, which isn't good.

    Post edited by Novica on
  • AtiAti Posts: 9,196
    Novica said:
    Ati said:

    I can see why Daz wouldn't want to give, say 20% discount, on a Gift Card and then give you another discount on top of that just for spending it. lol

    But they do. If you bought the gift card at 20% off during the PA sale (I believe there were two such sales with coupons, and maybe one with a smaller discount without a coupon), you also got that 22% discount today on top of that.

    Exactly, you got it. That's why I said THOSE FOLKS WOULD BE DOUBLE DIPPING.  Nothing equitable about it if this descrepancy is based on gift cards. But we don't know that, do we? (and again, doesn't pertain to me. I got a banner.)  We're all assuming, which isn't good.

    We do know that. Daz Steve told us that the buying the gift card counts, spending the store credit does not count. And the current banner seems to confirm that it is still working that way.

  • NovicaNovica Posts: 23,925
    edited September 2019

    So I checked. I got a gift card August 25th, that was the last one I got. The PA sale started the next day,  August 26th. I didn't get ANY gift cards during this sale. Several of us have compared our spendings since August 26th (minus the stuff bought with the gift card as that doesn't count) and it seems spending is around (plus and minus) $375 for that 17% discount. You other folks may want to compare what you've spent if you got 17 percent, if you're curious.  Only count what you SPENT- aka on a gift card during the sale, and on products.

    Post edited by Novica on
  • Charlie JudgeCharlie Judge Posts: 13,486
    edited September 2019
    Novica said:

    So I checked. I got a gift card August 25th, that was the last one I got. The PA sale started the next day,  August 26th. I didn't get ANY gift cards during this sale. Several of us have compared our spendings since August 26th (minus the stuff bought with the gift card as that doesn't count) and it seems spending is around (plus and minus) $375 for that 17% discount. You other folks see if you're in that ballpark for the 17% discount. Only count what you SPENT- aka on a gift card during the sale, and on products.

    Bottom line is: Since the sale started (26 Aug) I only spent $49.50 in real money (mostly to buy a gift card) but spent $590 in store credit (mostly purchased before the sale) and only got the measly 7% discount.

    Post edited by Charlie Judge on
  • NovicaNovica Posts: 23,925

    Bottom line is: Since the sale started (26 Aug) I only spent $49.50 in real money (mostly to buy a gift card) but spent $590 in store credit (mostly purchased before the sale) and only got the measly 7% discount.

    Really makes this seem dysfunctional, doesn't it. 

  • SevrinSevrin Posts: 6,314
    Novica said:

    Bottom line is: Since the sale started (26 Aug) I only spent $49.50 in real money (mostly to buy a gift card) but spent $590 in store credit (mostly purchased before the sale) and only got the measly 7% discount.

    Really makes this seem dysfunctional, doesn't it. 

    Not really.  The GC purchased before the sale already provided a discount.  People spending cash money during the sale didn't get that extra % off.   Yeah, there was a GC sale during the sale, but that was unexpected, and it was available to people who bought GCs up front as well.   Wasn't the max discount there only 15%?  Presale GC discount was the same thing IIRC.

    That $590 in store credit cost what?  $501 at 15%.  So that's a benefit of $89.  The person still got %7 off on one cart. 

    Someone else spends $501 or around that much and gets maybe 17%.  10% more.   

    This second person would to spend a over $800 on one cart to get the same $91 benefit from that 10% difference in discount as someone who bought $590 worth of GC before the sale who got a 7% discount. 3 weeks after the sale started when they probably already bought all they're gonna buy from this sale.  How likely is it that they're gonna clear that much off their wishlist in one go to get the same bonus benefit that the pre-sale GC buyer got?   The GC buyer got 100% of their 15% benefit and still got a coupon.

    Now who's the one who lost out?

  • No thank you banner/discount for me! I may have been a frugal customer. Bad for Daz business...lol

  • Sevrin said:
    Novica said:

    Bottom line is: Since the sale started (26 Aug) I only spent $49.50 in real money (mostly to buy a gift card) but spent $590 in store credit (mostly purchased before the sale) and only got the measly 7% discount.

    Really makes this seem dysfunctional, doesn't it. 

    Not really.  The GC purchased before the sale already provided a discount.  People spending cash money during the sale didn't get that extra % off.   Yeah, there was a GC sale during the sale, but that was unexpected, and it was available to people who bought GCs up front as well.   Wasn't the max discount there only 15%?  Presale GC discount was the same thing IIRC.

    That $590 in store credit cost what?  $501 at 15%.  So that's a benefit of $89.  The person still got %7 off on one cart. 

    Someone else spends $501 or around that much and gets maybe 17%.  10% more.   

    This second person would to spend a over $800 on one cart to get the same $91 benefit from that 10% difference in discount as someone who bought $590 worth of GC before the sale who got a 7% discount. 3 weeks after the sale started when they probably already bought all they're gonna buy from this sale.  How likely is it that they're gonna clear that much off their wishlist in one go to get the same bonus benefit that the pre-sale GC buyer got?   The GC buyer got 100% of their 15% benefit and still got a coupon.

    Now who's the one who lost out?

    Not true. Gift cards were available during the sale at 20% off (with the Babina banner) and purchasing those counted toward the getting a better discount with the Thank You sale.

  • AtiAti Posts: 9,196
    edited September 2019
    Sevrin said:
    Novica said:

    Bottom line is: Since the sale started (26 Aug) I only spent $49.50 in real money (mostly to buy a gift card) but spent $590 in store credit (mostly purchased before the sale) and only got the measly 7% discount.

    Really makes this seem dysfunctional, doesn't it. 

    People spending cash money during the sale didn't get that extra % off.

    Yes, they did. They got twice 20% off, and maybe once 15% off another gift card.

    Sevrin said:

     Yeah, there was a GC sale during the sale, but that was unexpected, and it was available to people who bought GCs up front as well.

    No, it wasn't available. The gift card sale before the PA sale said: get ready, top up your gift card now. So I did. People only have so much budget. I spent $1,700 in preparation for the sale, and did not get any discount yesterday. Or today. During the sale, I've spent close to $1,600 so far.

    Sevrin said:

    Wasn't the max discount there only 15%?  Presale GC discount was the same thing IIRC.

    Presale discount was 20%, during the sale we've had two 20% sales and a 15% gift card sale, if I remember correctly.

    Sevrin said:

    That $590 in store credit cost what?  $501 at 15%.  So that's a benefit of $89.  The person still got %7 off on one cart. 

    I'm not sure what $590 store credit you mean. My imaginary calculations had a $955 difference in favor of people who did not participate in the first gift card sale. That was based on a $2,000 budget.

    But I can do another, more reasonable calculation, based on my own spending. Had I not spent that $1,700 on gift cards one day before the sale, giving me a total of $2,125, I could have bought the same gift cards during the sale. (I realize that the max gift card amount is $2,000, but since there were two such sales, it could have been done.) The $1,700 spending would have given me a 22% discount yesterday. Spending that $2,125 yesterday could have given me items worth $2,724, which is a difference of $599.

    So in this closer-to-real scenario, I'm $600 short because I took the early deal.

    This is not quite true, since I bought items during both 20% sales, so some of this $600 came back on those days. And I did do most my sale spending on those days. So we're only talking about a couple hundred dollars in the end.

    Post edited by Ati on
  • gitika1gitika1 Posts: 948

    Not to throw off the speculation about what determines how the banners are offered... but no gift card purchase just before or during the PA sale, have spent considerable, and No bonus yesterday or today when logging in.

  • AtiAti Posts: 9,196
    gitika1 said:

    have spent considerable

    Did you spend cash, or existing store credit?

  • Matt_CastleMatt_Castle Posts: 3,142
    edited September 2019
    Sevrin said:

    On the other hand, people who bought GCs front-loaded their discounts.

    As I said before, there are other reasons to buy gift-cards other than just because they're discounted.

    As a non-US customer, I almost exclusively shop using gift cards for two reasons:

    1) Because buying a gift card in one bulk transaction gives me a better exchange rate than lots of little transactions. (Trust me, my bank does not like it when I pick up an odd item from Fast Grab or PC+). It also protects me somewhat from day-to-day currency fluctuations, so I can top up when rates are more reasonable. (And you don't need to know too much about the politics of the matter to understand why GBP/USD rates can hardly be called rock-steady at the moment).

    2) Because Daz still uses a store software that sometimes goes ape, forgets all the discounts and charges you full price (even if that's not the number that is actually being shown to you when you click "Confirm"). If I buy a gift card first, then the fact that it is not discounted means that my bank cannot be overcharged (or, if it is discounted, I will be less overcharged based on GCs having relatively low discounts), so I don't get screwed over by needing to undo large international currency exchanges. Paying with store credit means that when Daz's store does go bonkers and overcharges me, the damage is limited to my credit and it's a much less serious matter to sort out with Customer Services.

    (And even if you don't have international exchange to worry about, not having Daz suddenly forget about the cart having a 70-90% discount and thus taking several hundred extra dollars out of your bank account, hitting you with an overdraft fee and leaving you to eat cardboard boxes until they refund you is still kind of a plus).

    So, no, it's not quite so simple as "Well, you got your discounts before, what are you whining about?"

    Post edited by Matt_Castle on
  • I think the real problem with this tactic is psychologically it disincentivizes buying gift cards, which is not a thing stores want to do. Psychologically it doesn't feel good to be spending the same amount as someone else and not getting the same rewards. Of course people always have to make the best decisions for them, and we never know what sales might come up in the future, so we can't 'plan' for an x% off for $x spent sale unlike with gift cards, but stuff like this just makes people feel taken for a ride mentally. The rational mind might be able to say 'oh, I got x% off with the gift card' but it's not usually the rational mind that's in charge in these scenarios.

  • XelloszXellosz Posts: 855
    edited September 2019

     

    Sevrin said:

    On the other hand, people who bought GCs front-loaded their discounts.

    As I said before, there are other reasons to buy gift-cards other than just because they're discounted.

    As a non-US customer, I almost exclusively shop using gift cards for two reasons:

    1) Because buying a gift card in one bulk transaction gives me a better exchange rate than lots of little transactions. (Trust me, my bank does not like it when I pick up an odd item from Fast Grab or PC+). It also protects me somewhat from day-to-day currency fluctuations, so I can top up when rates are more reasonable. (And you don't need to know too much about the politics of the matter to understand why GBP/USD rates can hardly be called rock-steady at the moment).

    2) Because Daz still uses a store software that sometimes goes ape, forgets all the discounts and charges you full price (even if that's not the number that is actually being shown to you when you click "Confirm"). If I buy a gift card first, then the fact that it is not discounted means that my bank cannot be overcharged (or, if it is discounted, I will be less overcharged based on GCs having relatively low discounts), so I don't get screwed over by needing to undo large international currency exchanges. Paying with store credit means that when Daz's store does go bonkers and overcharges me, the damage is limited to my credit and it's a much less serious matter to sort out with Customer Services.

    (And even if you don't have international exchange to worry about, not having Daz suddenly forget about the cart having a 70-90% discount and thus taking several hundred extra dollars out of your bank account, hitting you with an overdraft fee and leaving you to eat cardboard boxes until they refund you is still kind of a plus).

    So, no, it's not quite so simple as "Well, you got your discounts before, what are you whining about?"

     

    Don't forget PayPal doesn't "like" DAZ3d; if you have credit you don't have to worry about banks or PayPal f... it up.

    It seems there are conscious customers, who go for the bargains / spend fix amount here / build up credit when it will be needed and most of them feel left out of the recent days' PA sales. "Good" job :P

    Well, I won't be spending money till Black Friday nor will I be spending much time reading offers, no point doing that if the sale is not that what the banner says. (reported a few thing at the beginning of this PA sale and was disappointed by how DAZ handled it) This year PA sale cured my DAZadictions and on Black Friday DAZ have to compete with RL offers. 

    Post edited by Xellosz on
  • The first time, I chalked it up to the simple power of cash vs. credit, but now they are 'unthanking' me again... and now I'm annoyed.  Now I'm not looking at what's on sale or new, or anything.  :-P

  • GalaxyGalaxy Posts: 562

    Imo Daz should consider store credit or other method equally specially when it is a Thank You sale. Bank account or Daz store account, either way money is spent. I am already got a coupon but I feel there is some error when some wellknown members here got zero coupon.

    I still want to thank Daz because. Somehow Daz managed to bring 3D for almost everyone. Otherwise only big studios can afford 3d products. Though it is still expensive, recently I already spend multiple times more for 3d products than 2d products.  

  • I did not get any thank you banner/discount either, I haven't got any banner/coupon in a very long time, and I have bought stuff lately through my giftcard. I use giftcard (which I buy using paypal) to stay safe (or safer anyway) against creditcard fraud which has happend to me twice. If the reason is that I bought the giftcard in a discount I would rather buy the giftcard at full price and get my purchases counted the same as with no gc. I feel offended by this, I am very loyal to Daz3D and buy 99.9%  (or more lol) here and I don't get any Thank you banner or free starterbundles or anything. This must change, it feels really unfair. 

  • AtiAti Posts: 9,196

    I did not get any thank you banner/discount either, I haven't got any banner/coupon in a very long time, and I have bought stuff lately through my giftcard. I use giftcard (which I buy using paypal) to stay safe (or safer anyway) against creditcard fraud which has happend to me twice. If the reason is that I bought the giftcard in a discount I would rather buy the giftcard at full price and get my purchases counted the same as with no gc. I feel offended by this, I am very loyal to Daz3D and buy 99.9%  (or more lol) here and I don't get any Thank you banner or free starterbundles or anything. This must change, it feels really unfair. 

    Some of the discounts are for owning products, so in those cases it doesn't matter how you bought them. (Not the one today, but in general.)

  • Ati said:

    I did not get any thank you banner/discount either, I haven't got any banner/coupon in a very long time, and I have bought stuff lately through my giftcard. I use giftcard (which I buy using paypal) to stay safe (or safer anyway) against creditcard fraud which has happend to me twice. If the reason is that I bought the giftcard in a discount I would rather buy the giftcard at full price and get my purchases counted the same as with no gc. I feel offended by this, I am very loyal to Daz3D and buy 99.9%  (or more lol) here and I don't get any Thank you banner or free starterbundles or anything. This must change, it feels really unfair. 

    Some of the discounts are for owning products, so in those cases it doesn't matter how you bought them. (Not the one today, but in general.)

    Well, that kind of disounts is fair atleast.

  • scorpioscorpio Posts: 8,533

    I guess one of the problems with gift cards and store credit is, that someone can gift a card to someone also storecredit/gift cards are often used for competetion prizes this would mean ,if store credit was counted, that people who didn't actually spend any cash would be benefitting from using them.

  • The first time, I chalked it up to the simple power of cash vs. credit, but now they are 'unthanking' me again... and now I'm annoyed.  Now I'm not looking at what's on sale or new, or anything.  :-P

    So, my budget for Daz is modest. I purchased a gc before the sale, being new and not knowing what to expect. I didn't get the discount banners a lot of you did, so I didn't have many opportunities to buy another until last week, and only a small one at that, but I did make some off-gc purchases as well in between. So I would say for most people it evens out, just maybe not for someone who invested in a large gc in August and doesn't buy the pro bundles. I hope Daz can come up with rewards for those people in the future. My banner was 12%. Would love to know what to expect next month regarding that sale.
  • No flash sales today? Strange...

  • No flash sales today? Strange...

    Probably don't want to stack with those 22% discount coupons some people got.

  • What baffles me the most is the mystery behind how some of these banner offers are distributed. It just annoys and confuses people, without giving them any way to know how to meet the criteria for getting better offers.

    Other rewards programs spell things out ("you can spend $100 to reach bronze tier, but if you spend $200 you'll reach silver tier! That means you'll get all the rewards people get at the bronze tier AND lots of even better rewards! See the infographic below to find out just how many amazing deals each different tier receives!!") Hotels do this, clothing stores do this ... Kickstarter and Patreon are essentially built around this principle.

    Now, plenty of Daz banner sales do operate under this principle. Most of the pro-bundle related sales that I've seen spell out why different customers get different rewards. But this kind of unexplained discount ... most of us don't know if we should feel appreciated or insulted, no matter what banner we do or don't get.

    And counting "real" money and credit as different is just bizarre. Money's fungible. The only difference is that Daz credit is money that's essentially already committed to Daz ... but the "real" money was still spent by a customer at some point! I mean, isn't the entire point of gift card sales to encourage people to BUY credit?

    At this point, it all just leaves me scratching my head in bewilderment.

  • Buying gift cards IS counted, at the time that the gift card is purchased. You wouldn't expect it to be counted twice, when you purchase it and when you spend it, would you?

    So the issue comes down to whether the store software is able to count it when it is used, and if DAZ management wants it to be counted then, instead of when it is purchased.

  • Buying gift cards IS counted, at the time that the gift card is purchased. You wouldn't expect it to be counted twice, when you purchase it and when you spend it, would you?

    So the issue comes down to whether the store software is able to count it when it is used, and if DAZ management wants it to be counted then, instead of when it is purchased.

    Although gift cards purchased after the sale started counted, the gift cards purchased just before the PA sale were evidently not counted in determine eligibility for the current discount offer. And thus those of us who purchased our gift are not receiving the same benefits as those who waited and purchased their cards later.

  • AlmightyQUESTAlmightyQUEST Posts: 2,006
    edited September 2019
    Is that not what I said? Gift cards are counted when they are purchased instead of when the credit is used? I included the second part intentionally.
    Post edited by AlmightyQUEST on
  • Charlie JudgeCharlie Judge Posts: 13,486
    edited September 2019
    Is that not what I said? Gift cards are counted when they are purchased instead of when the credit is used? I included the second part intentionally..

     No, not exactly. The point is that neither the gift card purchased before the PA sale nor the items purchased with it were counted. So, those of us who purchased a gift card before the sale and then used it to purchase items during the sale were left out of the discount..

    Post edited by Charlie Judge on
  • Store credit is money that can be used to buy anything except GC! Why so? Is that cheating?

This discussion has been closed.