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Remember, "There's Always Another Sale™" (Report sales errors here.)

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  • MelanieLMelanieL Posts: 7,714
    Ellessarr said:

    a man all the cheap prices 65% abd 75% discount are gone =/, from rawart and others products, they could put at last a "time duration for some "prices", for peoples like me which like to wait for the "last time to buy things".

    I think that was just a store glitch that they found and fixed. Those stores were part of the "Beauty and the Sasquatch" sale and should have been 40% off going up to 60% off with a new release.

  • frankrblowfrankrblow Posts: 2,052
    edited June 2019

    The new cat girl for G8 looks interesting ( https://www.daz3d.com/catgirl-megapack-for-genesis-8-female-s ). I hope we'll see more of the like (bunnies, dogs, etc). Too bad the featured artists' catalogues in this sale are so sparse. EDIT to add that I hope someone makes 'real' fur for these characters.

    Post edited by frankrblow on
  • NovicaNovica Posts: 23,923

    Body Diversity Bundle has G3 and G8. The new promo page has the G3 but not the individual G8 product found in the bundle. But it DOES have it's own page (The G8 one) 

  • AlmightyQUESTAlmightyQUEST Posts: 2,006
    G8 came out a few weeks ago I believe, it was previously wishlisted for me.
  • 3Diva3Diva Posts: 11,970
    edited June 2019

    .

    Novica said:

    Body Diversity Bundle has G3 and G8. The new promo page has the G3 but not the individual G8 product found in the bundle. But it DOES have it's own page (The G8 one) 

    Thank you for pointing that out - I almost bought the wrong one. lol I saw "Merchant Resource" and it flew into my cart - I just assumed it was for G8F, that will teach me for assuming. :P

    Post edited by 3Diva on
  • Charlie JudgeCharlie Judge Posts: 13,240
    edited June 2019

    Is anyone else experiencing unusually slow customer service? Usually my requests get resolved within a day or so; but my last request (which was a simple request for a refund of price difference) was submitted over 3 ays ago and still is not resolved. Now DAZ business day has ended and we are headed into the weekend so it is beginning to look like it may be at least 5 days before it is resolved. Grrr !!! sad

    Post edited by Charlie Judge on
  • FSMCDesignsFSMCDesigns Posts: 12,842
    Charlie Judge said:

    Is anyone else experiencing unusually slow customer service? Usually my requests get resolved within a day or so; but my last request (which was a simple request for a refund of price difference) was submitted over 3 ays ago and still is not resolved. Now DAZ business day has ended and we are headed into the weekend so it is beginning to look like it may be at least 5 days before it is resolved. Grrr !!! sad

    I rarely use CS, but the few times i have, it took a few days usually.

  • EllessarrEllessarr Posts: 1,395
    Charlie Judge said:

    Is anyone else experiencing unusually slow customer service? Usually my requests get resolved within a day or so; but my last request (which was a simple request for a refund of price difference) was submitted over 3 ays ago and still is not resolved. Now DAZ business day has ended and we are headed into the weekend so it is beginning to look like it may be at least 5 days before it is resolved. Grrr !!! sad

    yeah the support service is taking much more longer than before, in the past it could take at las tone day, now some of my tickets took around 3 to 7 days to get the real support without counting the Auto answers and the answer to "wait a little".

  • WendyLuvsCatzWendyLuvsCatz Posts: 40,013
    Ellessarr said:
    Charlie Judge said:

    Is anyone else experiencing unusually slow customer service? Usually my requests get resolved within a day or so; but my last request (which was a simple request for a refund of price difference) was submitted over 3 ays ago and still is not resolved. Now DAZ business day has ended and we are headed into the weekend so it is beginning to look like it may be at least 5 days before it is resolved. Grrr !!! sad

    yeah the support service is taking much more longer than before, in the past it could take at las tone day, now some of my tickets took around 3 to 7 days to get the real support without counting the Auto answers and the answer to "wait a little".

    Still waiting too just a letter not to discuss details 

    well nothing to discuss ........frown

  • Daz Jack TomalinDaz Jack Tomalin Posts: 13,810

    Given 4.11 just launched it’s possible things are a little hectic, so please bear with them!  In the meantime help yourself to the biscuits :)

     

  • 3Diva3Diva Posts: 11,970
    Jack Tomalin said:

    Given 4.11 just launched it’s possible things are a little hectic, so please bear with them!  In the meantime help yourself to the biscuits :)

     

    International community - you might have to clarify. Are we talking biscuits...

     

    or biscuits...

    cheeky

    Either way, we're going to need some milk. 

     

    Thanks for clarifying why customer service might be taking a bit longer, with 4.11 launch it's understandable. smiley

  • Daz Jack TomalinDaz Jack Tomalin Posts: 13,810

    Oh the latter..! 

    Kettles just boiled, so the teas along shortly as well ;)

  • Silent WinterSilent Winter Posts: 3,868

    Aaaand now I'm having tea and (latter) biscuits - good call!

  • Robert FreiseRobert Freise Posts: 4,572
    Jack Tomalin said:

    Oh the latter..! 

    Kettles just boiled, so the teas along shortly as well ;)

    I like a good brew of tea (partial to Earl Grey or a nice Oolong) or a good coffee 

  • 3Diva3Diva Posts: 11,970
    Jack Tomalin said:

    Oh the latter..! 

    Kettles just boiled, so the teas along shortly as well ;)

    hahah Sounds good. Enjoy your tea and "biscuits".     *cough "cookies" cough* :P lol

  • Charlie JudgeCharlie Judge Posts: 13,240
    edited June 2019

    Hmmm, wondering why there is only a one day birthday coupon this time? Is it the end of the birthday month celebration already?

    Anyway, I really appreciate the discounts we have been getting. Thanks, DAZ

    Post edited by Charlie Judge on
  • KharmaKharma Posts: 3,214

     

    Charlie Judge said:

    Hmmm, wondering why there is only a one day birthday coupon this time? Is it the end of the birthday month celebration already?

    Anyway, I really appreciate the discounts we have been getting. Thanks, DAZ

    Great for those who received, not so great for those of us  who have not .  Very disappointing actually when you've spent so much here including every single probundle released ( except maybe 2) and countless other items needless to say due to that I have not supported any of the latest sales, including release of the 2 new probundles, but I have been looking to spend my money elsewhere which I Never do. Not impressed DAZ! sadno

  • Matt_CastleMatt_Castle Posts: 3,003

    I've also not received any coupons at any point, presumably because I've largely been using store credit (I'm in the UK, so it's entirely reasonable to not want to rack up individual exchange fees on every purchase, and it also allows me to buy credit on the days when the exchange rate is more favourable).

    I admit I'm not as ravenous a purchaser as some, but I'm really not very impressed.

    ~~~~~

    While I'm complaining, Daz's insistence on completely exempting anything in the latest base character sale from any other discount (apart from PC+ discount) is a complete nuisance, meaning that loads of things are left out of artist store scales (the Genesis 2 mega sale was also pretty dismal with how much was missing from it.)
    If they really feel they have to avoid the stacking discounts, why can they not configure it so that the bundle deals supersede other discounts, rather than forcing a "select item" sale?? I've got a hell of a lot less incentive to take advantage of "Buy a new item from above for X% off these artist stores" type offers when doing so only gives me a choice of half the artist store.

  • barbultbarbult Posts: 26,163

    No Victoria birthday coupon for me either. I also almost exclusively use store credit, even though I am in the US. It is just easier, and it only makes sense to buy gift cards on sale and convert them to store credit. I don't know if there has been any confirmation that store credit users were excluded from coupons, though.

  • MunemanMuneman Posts: 221

    I did the $300 gift card to store credit on June 14th to get it 22% off and have been spending nothing but store credit since then. I got the 10% off for the second week, 20% off for the second week, the updated 20% with Ellithia released, and another one today. So at the very least, it saying "the preceding week" has been all store credit purchases from me. 

  • WendyLuvsCatzWendyLuvsCatz Posts: 40,013

    I am moving to store credit now too because the last flash sale was badly burnt on PayPal so at least if I use credit I can just use that and know the price won’t change after the transaction goes through.

    I got the 20% but likely then to be my last one.

  • AtiAti Posts: 9,182
    Wendy_Carrara said:

    I am moving to store credit now too because the last flash sale was badly burnt on PayPal so at least if I use credit I can just use that and know the price won’t change after the transaction goes through.

    I got the 20% but likely then to be my last one.

    The same thing can happen with store credit: more credit being deducted than what you saw in the last checkout page. The advantage of this is that you won't get an unexpected credit card charge. So even when using store credit, it's always a good idea to check if the correct amount was charged--and if not, submit a support ticket to get the difference back.

  • algovincianalgovincian Posts: 2,664

    Haven't got anything in my inbox/banners for offers since the first day except for $70 for Ellithia. Bummer because I could use another GC - oh well.

    - Greg

  • AlmightyQUESTAlmightyQUEST Posts: 2,006
    Charlie Judge said:

    Hmmm, wondering why there is only a one day birthday coupon this time? Is it the end of the birthday month celebration already?

    Anyway, I really appreciate the discounts we have been getting. Thanks, DAZ

    The coupons that work with gift cards have only been one day that I've seen, the ones that exclude gift cards had been about a week. However I didn't get the last few so not sure if there is currently a week long non gift card one active for some.
  • missuskissesmissuskisses Posts: 918
    Ati said:
    Wendy_Carrara said:

    I am moving to store credit now too because the last flash sale was badly burnt on PayPal so at least if I use credit I can just use that and know the price won’t change after the transaction goes through.

    I got the 20% but likely then to be my last one.

    The same thing can happen with store credit: more credit being deducted than what you saw in the last checkout page. The advantage of this is that you won't get an unexpected credit card charge. So even when using store credit, it's always a good idea to check if the correct amount was charged--and if not, submit a support ticket to get the difference back.

    Yup, just got overcharged by more than $80 via store credit yesterday. Now gotta wait several days for my refund...
  • barbultbarbult Posts: 26,163

    I never realized that store credit could overcharge. Thanks for the warning.

  • Charlie JudgeCharlie Judge Posts: 13,240
    AlmightyQUEST said:
    Charlie Judge said:

    Hmmm, wondering why there is only a one day birthday coupon this time? Is it the end of the birthday month celebration already?

    Anyway, I really appreciate the discounts we have been getting. Thanks, DAZ

     

    The coupons that work with gift cards have only been one day that I've seen, the ones that exclude gift cards had been about a week. However I didn't get the last few so not sure if there is currently a week long non gift card one active for some.

    True; but there was none for the the week. At least not that I got.

  • AlmightyQUESTAlmightyQUEST Posts: 2,006
    Ah, I just thought I hadn't spent enough. Then yeah that seems weird.
  • L'AdairL'Adair Posts: 9,479
    barbult said:

    I never realized that store credit could overcharge. Thanks for the warning.

    Same here. I've never been overcharged on Store Credit. I thought because when you select Store Credit in the cart, it shows immediately the amount credited to the sale, and the amount remaining in Store Credit, that prices wouldn't change beyond that point.

    Definitely something to keep an eye on.

  • AtiAti Posts: 9,182
    L'Adair said:
    barbult said:

    I never realized that store credit could overcharge. Thanks for the warning.

    Same here. I've never been overcharged on Store Credit. I thought because when you select Store Credit in the cart, it shows immediately the amount credited to the sale, and the amount remaining in Store Credit, that prices wouldn't change beyond that point.

    Definitely something to keep an eye on.

    It happened to me once. It's a lot less frightening than when a large credit card charge appears. :D So overall, using store credits is still the safer way, in my opinion.

This discussion has been closed.