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Remember, "There's Always Another Sale™" (Report sales errors here.)

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  • Cris PalominoCris Palomino Posts: 12,722

    Ah, I found it. It was a one day only for Monday and ended when Tuesday started in Daz-land at midnight. (Utah time)

  • Matt_CastleMatt_Castle Posts: 3,100

    Not reeeeally a sales error, but who picked a light coloured background for a page where the prices are displayed in white text? Without actually selecting the text, I can only see the prices the items on the Holy PC+ page have been discounted from.

  • missuskissesmissuskisses Posts: 918

    Arghhh....overcharged yet again. Hadn't happened to me before, and now twice in a week. Another help ticket, when first one not yet resolved. Everyone, please double-check your orders!

  • barbultbarbult Posts: 26,661
    Matt_Castle said:

    Not reeeeally a sales error, but who picked a light coloured background for a page where the prices are displayed in white text? Without actually selecting the text, I can only see the prices the items on the Holy PC+ page have been discounted from.

    Now we have black on dark.

     

    Black on Black.JPG
    1129 x 433 - 92K
  • missuskissesmissuskisses Posts: 918

    I don't know what's wrong with me. I placed one more order thinking things would be ok, but I got overcharged again by almost $100. That's 3 times in a week. Stepping away now...

    /cry

  • AtiAti Posts: 9,193

    The prices are all over the place today, changing quite frequently. At times my cart shows everything full price, a few minutes later it's back to the correct discount. Then another few minutes pass and they are at full price again. I don't dare click the buy button. :D

  • missuskissesmissuskisses Posts: 918
    Ati said:

    The prices are all over the place today, changing quite frequently. At times my cart shows everything full price, a few minutes later it's back to the correct discount. Then another few minutes pass and they are at full price again. I don't dare click the buy button. :D

    Good idea. FYI, my cart prices seemed to be consistent, hence the reason I hit the "buy" button. But, nope, still charged full price for everything.

  • NorthOf45NorthOf45 Posts: 5,771

    What I have started doing is open a second shopping cart tab and keep one open and check out from the second. That way, if the totals don't agree, I have an intact shopping cart page from the same moment in time to back up any claim. Of course, that's like taking the umbrella in case it might rain, and it never does...

  • DAZ_Steve_2154153DAZ_Steve_2154153 Posts: 565
    Ati said:

    The prices are all over the place today, changing quite frequently. At times my cart shows everything full price, a few minutes later it's back to the correct discount. Then another few minutes pass and they are at full price again. I don't dare click the buy button. :D

    Apologies for that.  We made a few changes to make the sale even more exciting (removed the requirement for a new release if you're a PC+ member, and added in a new Genesis 8 female figure to the 2.99 section.)  Which made things in flux for an hour or so as we were making each of the changes.  It should be stablized now.

  • missuskissesmissuskisses Posts: 918
    DAZ_Steve said:
    Ati said:

    The prices are all over the place today, changing quite frequently. At times my cart shows everything full price, a few minutes later it's back to the correct discount. Then another few minutes pass and they are at full price again. I don't dare click the buy button. :D

    Apologies for that.  We made a few changes to make the sale even more exciting (removed the requirement for a new release if you're a PC+ member, and added in a new Genesis 8 female figure to the 2.99 section.)  Which made things in flux for an hour or so as we were making each of the changes.  It should be stablized now.

    Thanks for confirming that it is now stabilized. Is there any way the Help Desk can prioritize overcharges? It's pretty scary to get so much money taken out and have to wait at least a few days to get a response back.

  • SpottedKittySpottedKitty Posts: 7,232
    Matt_Castle said:

    Not reeeeally a sales error, but who picked a light coloured background for a page where the prices are displayed in white text?

    Probably the same web designer who perpetrated the bouncy thumbnails a few years back. Really got to wonder sometimes what they teach them in design school nowadays — something like this crops up at least once a year. Ah well, at least this time it isn't argh-my-eyes dazzling... again...

  • cdpro_2831bbd990cdpro_2831bbd990 Posts: 1,430
    edited June 2019
    Cris Palomino said:

    Are you perhaps reacting to the products having an iG which I believe refers to the partnership of islandgirl and Godin?

    Edit: For instance, when InaneGlory and DestinysGarden partner, they use IDG.

    cdpro_2831bbd990 said:
    Featured artist section lists Godin...which links to Inane Glory...which is probably who should be the corrected icon since Godin doesn't have anything in today's sale page.

     

    Oh...yep, my bad.  Godin and Island Girl are in the sale.  It's just that Godin's Icon links to IG...err...did.  It all seems to be working now.  I'm not sure what the heck happened last night....probably just me forgetting to refresh or something.

     

    Post edited by cdpro_2831bbd990 on
  • Sagittarian 3D RendererSagittarian 3D Renderer Posts: 1,193
    DAZ_Steve said:
    Ati said:

    The prices are all over the place today, changing quite frequently. At times my cart shows everything full price, a few minutes later it's back to the correct discount. Then another few minutes pass and they are at full price again. I don't dare click the buy button. :D

    Apologies for that.  We made a few changes to make the sale even more exciting (removed the requirement for a new release if you're a PC+ member, and added in a new Genesis 8 female figure to the 2.99 section.)  Which made things in flux for an hour or so as we were making each of the changes.  It should be stablized now.

    Just to confirm; the promo says "new items each day" @ 2.99. Do you know how long this promo ends? thanks

  • philebusphilebus Posts: 242

    I don't know if I'm not reading the conditions correctly but the items that are supposed to be $2.99 for the day are just 30% discount in the cart. It's getting late this side of the pond so I'll have to pass on today's offers and see if there's anything I like tomorrow.

  • Matt_CastleMatt_Castle Posts: 3,100
    philebus said:

    I don't know if I'm not reading the conditions correctly but the items that are supposed to be $2.99 for the day are just 30% discount in the cart.

    The ones on the main sale page are today's new releases. The Temporary PC items are in the section lower down: https://www.daz3d.com/temporary-pc-items-i

  • miladyderyni_173d399f47miladyderyni_173d399f47 Posts: 2,718
    Habulin Dati said:
    DAZ_Steve said:
    Ati said:

    The prices are all over the place today, changing quite frequently. At times my cart shows everything full price, a few minutes later it's back to the correct discount. Then another few minutes pass and they are at full price again. I don't dare click the buy button. :D

    Apologies for that.  We made a few changes to make the sale even more exciting (removed the requirement for a new release if you're a PC+ member, and added in a new Genesis 8 female figure to the 2.99 section.)  Which made things in flux for an hour or so as we were making each of the changes.  It should be stablized now.

    Just to confirm; the promo says "new items each day" @ 2.99. Do you know how long this promo ends? thanks

    So, there are banners for yesterday's and today's $2.99 items, even though both say items are offered 1 day only. I still don't understand how the sale works, so it's a good thing I haven't seen anything I really want.

  • Charlie JudgeCharlie Judge Posts: 13,449
    edited June 2019
    miladyderyni_173d399f47 said:
    Habulin Dati said:
    DAZ_Steve said:
    Ati said:

    The prices are all over the place today, changing quite frequently. At times my cart shows everything full price, a few minutes later it's back to the correct discount. Then another few minutes pass and they are at full price again. I don't dare click the buy button. :D

    Apologies for that.  We made a few changes to make the sale even more exciting (removed the requirement for a new release if you're a PC+ member, and added in a new Genesis 8 female figure to the 2.99 section.)  Which made things in flux for an hour or so as we were making each of the changes.  It should be stablized now.

    Just to confirm; the promo says "new items each day" @ 2.99. Do you know how long this promo ends? thanks

    So, there are banners for yesterday's and today's $2.99 items, even though both say items are offered 1 day only. I still don't understand how the sale works, so it's a good thing I haven't seen anything I really want.

    Even though the banner ad looks like yesterday's ad if  you open it and click on the view items you will find that (except for Sasha which was added late) all of the one's that were offered yesterday are gone and a new batch replaces them.

    Post edited by Charlie Judge on
  • TaozTaoz Posts: 10,307

     

    missuskisses said:

    I don't know what's wrong with me. I placed one more order thinking things would be ok, but I got overcharged again by almost $100. That's 3 times in a week. Stepping away now...

    /cry

    Have anyone ever experienced that the email receipt was showing a different amount than the one charged from your bank? I usual just check that receipt and if it's OK (so far it has always been AFAIR) I leave it at that.

  • AtiAti Posts: 9,193
    Taoz said:

     

    missuskisses said:

    I don't know what's wrong with me. I placed one more order thinking things would be ok, but I got overcharged again by almost $100. That's 3 times in a week. Stepping away now...

    /cry

    Have anyone ever experienced that the email receipt was showing a different amount than the one charged from your bank? I usual just check that receipt and if it's OK (so far it has always been AFAIR) I leave it at that.

    If I remember correctly, when you get overcharged, then the email is showing the overcharged amount, too. So checking just the email should be fine, I think.

  • tombraider4evertombraider4ever Posts: 751
    edited June 2019

    Edit: Nevermind, It's working now, Thank god for that laugh, I'm so releaved it works again. 

     

    I have a strange sale problem, I was not logged in and I didn't notice it, I put Merlin's Labyrinth Construction Kit in my cart which is on Temporarily PC+ price. I noticed that I was not logged in, I logged in and the product is listed as in cart, there's a number one next to the shopping cart icon, but when I click on the cart it's emptysad . I have tried logging out and logging in, a hard refresh, but the problem remains. Please help me with this, I want to purchase this awesome procuct when it's on this sale, it might be a very long while until it's this cheap again sad. 

     

     I'm on chrome, I just tried another browser with the same result sad. 

    Post edited by tombraider4ever on
  • Charlie JudgeCharlie Judge Posts: 13,449
    edited June 2019
    tombraider4ever said:

    I have a strange sale problem, I was not logged in and I didn't notice it, I put Merlin's Labyrinth Construction Kit in my cart which is on Temporarily PC+ price. I noticed that I was not logged in, I logged in and the product is listed as in cart, there's a number one next to the shopping cart icon, but when I click on the cart it's emptysad . I have tried logging out and logging in, a hard refresh, but the problem remains. Please help me with this, I want to purchase this awesome product when it's on this sale, it might be a very long while until it's this cheap again sad. 

     

    Edit: I'm on chrome, I just tried another browser with the same result sad. 

    This happens occasionally but there is an easy work around: Add another item to the car, any item, then both items should show up and you can delete the one you don't want.

    Post edited by Charlie Judge on
  • tombraider4evertombraider4ever Posts: 751

    Thanks for the reply! smiley It's working now, but it's good to know if this happens again smiley.

  • NathNath Posts: 2,999

    Just noted a discrepancy in this week's Victoria coupon:

    In the main text it says: any purchases you make during the week from June 22nd - June 29th.

    Then at the bottom the text is: Coupon only valid thru 06/22/2019 - 06/30/2019

    So it may or may not be valid on Sunday... Buyer, beware!

  • TaozTaoz Posts: 10,307
    Ati said:
    Taoz said:

     

    missuskisses said:

    I don't know what's wrong with me. I placed one more order thinking things would be ok, but I got overcharged again by almost $100. That's 3 times in a week. Stepping away now...

    /cry

    Have anyone ever experienced that the email receipt was showing a different amount than the one charged from your bank? I usual just check that receipt and if it's OK (so far it has always been AFAIR) I leave it at that.

    If I remember correctly, when you get overcharged, then the email is showing the overcharged amount, too. So checking just the email should be fine, I think.

    Yes, I thought so. Will keep an eye on it though, just in case. Thanks!

  • DAZ_Steve_2154153DAZ_Steve_2154153 Posts: 565
    Nath said:

    Just noted a discrepancy in this week's Victoria coupon:

    In the main text it says: any purchases you make during the week from June 22nd - June 29th.

    Then at the bottom the text is: Coupon only valid thru 06/22/2019 - 06/30/2019

    So it may or may not be valid on Sunday... Buyer, beware!

    June 30th is the correct date.  We will update the text.  Thanks for pointing this out.

  • NathNath Posts: 2,999
    DAZ_Steve said:
    Nath said:

    Just noted a discrepancy in this week's Victoria coupon:

    In the main text it says: any purchases you make during the week from June 22nd - June 29th.

    Then at the bottom the text is: Coupon only valid thru 06/22/2019 - 06/30/2019

    So it may or may not be valid on Sunday... Buyer, beware!

    June 30th is the correct date.  We will update the text.  Thanks for pointing this out.

    Great, thanks!

  • AtiAti Posts: 9,193
    DAZ_Steve said:
    Nath said:

    Just noted a discrepancy in this week's Victoria coupon:

    In the main text it says: any purchases you make during the week from June 22nd - June 29th.

    Then at the bottom the text is: Coupon only valid thru 06/22/2019 - 06/30/2019

    So it may or may not be valid on Sunday... Buyer, beware!

    June 30th is the correct date.  We will update the text.  Thanks for pointing this out.

    Are store-credit users intentionally left out of these coupons? I could understand if they were, given that some of the store credit we buy is discounted already. But it would be nice to know for sure that this is the reason.

  • ByrdieByrdie Posts: 1,783
    edited June 2019

    I'm not using store credit but have no Victoria coupon either. Is there a minimum purchase requirement or the like? I checked my messages but all I can find is the offer for Ellithia 8.

     

    Post edited by Byrdie on
  • cdpro_2831bbd990cdpro_2831bbd990 Posts: 1,430

    Good stuff in Temp PC+ today. :)

  • MisselthwaiteMisselthwaite Posts: 961

    https://www.daz3d.com/veins-hd-for-genesis-2-male-s

    is in the temporary PC+ items... but the price is listed as $3.89 instead of the $2.99 everything in that list should be...

This discussion has been closed.