WHY Has Studio Started Crashing So Often?

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  • AllenArtAllenArt Posts: 7,175
    edited April 2018

    Thankfully I haven't gotten any more crashes than usual. FWIW, I'm using Windows 8 64 bit, DS 4.10 64 bit and I manually install my files. My DS content files are on an external hard drive.

    Laurie

    Post edited by AllenArt on
  • L'AdairL'Adair Posts: 9,479

    I don't know how to see what my viewwport preview method is. It

    In the past, I've never been asked for a scene file when I submitted crash dumps. I usually submit the log. I've only ever gotten one response to a log submission and it was too long after I submitted it to answer questions of what I was doing when it occured. I get one of these at least every other day to once a day now.

    Perhaps you know it as the DrawStyle? In the viewport, there is a dropdown menu where you can select Perspective View, other views, Cameras, even Spotlights and Distant Lights as the POV for the viewport. To the immediate left of that dropdown is a small icon indicating the "DrawStyle". If you click on the icon, you get a drop drop down menu which includes Texture Shaded and Nvidia Iray, among others. To the left of each item on the menu is an icon, (but the list won't highlight the current mode.) I believe the default is Texture Shaded.

    I hope this helps.

  • Serene NightSerene Night Posts: 17,704

    Oh I usually am in texture shaded but sometimes the other modes. I don’t get crashes though usually until Studio renders.

  • nonesuch00nonesuch00 Posts: 18,714

    Oh I usually am in texture shaded but sometimes the other modes. I don’t get crashes though usually until Studio renders.

    OK, thanks. I thought you may have been doing nVidia iRay as the DrawStyle because one of your errors, dzViewAction seems to say you are navigating in DAZ Studio UI when one of the crashes occurs & I always thought your crashes happen when you are over 50% complete in rendering.

    I just had Chrome crash, I know it's related to DAZ Studio and resource allocation though, probably out of memory (I have 16GB RAM & CPU render), you bug seems different.

  • I have also been getting the crashes that seem to be part of the feature set of DS 4.10. Following the change logs on 4.11 it looks like some of these issues may be addressed. Daz is unique in the industry and is uniquely frustrating--all 3D programs crash but usually their makers acknowledge and patch as necessary. 

    I noted that several people commented earlier that DS should have an autosave built in--I think everyone who agrees with this should post in feature requests, even if it's redundant.  I've requested this feature several times but I get the feeling that this isn't even on the radar--it may have something to do with the large number of Daz hobbyists with less powerful computers. If it takes a long time to save or if there isn't the storage for several versions of the file, the function should be able to be disabled by the user. It's worth noting that this forum has an autosave that seems to function pretty seamlessly, so the folks at Daz obviously recognize the benefit.

    I use Photoshop, Illustrator, Zbrush, and Modo---all of which have autosave which functions seamlessly in the background. Any program that crashes (and for years Illustrator was crash-prone and lacked what Adobe calls "recovered files") should have a configurable autosave function. This can be especially useful for 3D since sometimes files get corrupted and having an earlier iteration can save having to rebuild the file. 

     

  • barbultbarbult Posts: 26,173

    Your viewport preview method is that drop down the selects Texture Shaded, Wireframe, Iray Preview, etc. Whichever one you had selected is your viewport preview method.

  • TaozTaoz Posts: 10,235

    I have also been getting the crashes that seem to be part of the feature set of DS 4.10. Following the change logs on 4.11 it looks like some of these issues may be addressed. Daz is unique in the industry and is uniquely frustrating--all 3D programs crash but usually their makers acknowledge and patch as necessary. 

    I noted that several people commented earlier that DS should have an autosave built in--I think everyone who agrees with this should post in feature requests, even if it's redundant.  I've requested this feature several times but I get the feeling that this isn't even on the radar--it may have something to do with the large number of Daz hobbyists with less powerful computers. If it takes a long time to save or if there isn't the storage for several versions of the file, the function should be able to be disabled by the user. It's worth noting that this forum has an autosave that seems to function pretty seamlessly, so the folks at Daz obviously recognize the benefit.

    I use Photoshop, Illustrator, Zbrush, and Modo---all of which have autosave which functions seamlessly in the background. Any program that crashes (and for years Illustrator was crash-prone and lacked what Adobe calls "recovered files") should have a configurable autosave function. This can be especially useful for 3D since sometimes files get corrupted and having an earlier iteration can save having to rebuild the file. 

    You can use a revision control system like this, it can keep track of any file and the changes made to it and doesn't use a lot of disk space as it only records the changes (diff) and doesn't save a new copy of the file every time:

    http://www.ajcsoft.com/active-backup.htm

  • nicsttnicstt Posts: 11,715
    nicstt said:

    Well I"m sorry for those of us who are having issues but I'm glad i'm not going crazy!  I wish I could say it was because of resource heavy scenes but its not.  I loaded 1 g8 figure and clothing (which I have used before, regularly, with no issues) and it crashed twice.  My hardware on my laptop can handle almost anything.  I also noticed that on the laptop, the second it hits 100% and switched over to GPU it crashes (There is a handy little monitor thing on this machine which lets me watch the memory consumption etc in real time.  Kind of addictive really lol.)  Memory never goes to 100%. I believe someone mentioned scenes that have been closed and clearing the cache when this happens.  I will try this, but I started with the cleared cache because it had been mentioned in Novica's thread.

    That is a possible graphics driver; also is it possible you have a fault, or something has worked loose. But tbh, troubleshooting with guess work is sure to only frustrate one, as opposed to locating the problem.

    Brand new machine, up to date graphics driver.

    Late to reply, I know; neither of those stop that being the issue. Especially as W10 constantly updates itself unless you stop it.

    The fact it is new, may actually mean something started working lose in transit. :) But like I said, I'm guessing... And so is everyone else. The upside, someone will quite possible guess correctly.

  • nonesuch00nonesuch00 Posts: 18,714

    I get on average 2 Windows 10 'rolled-up' updates per month. They typical don't do the one-at-a-time updates of bug fixes unless it is a very pressing security problem. Of course, the Windows Defender anti-virus & anti-trojan updates nightly but that is only definitions. Any such program that is task with such work has to doi that to remain effective.

  • Thanks for the suggestion, Taoz. I checked it out but I'm on a Mac. Anyone know of a similar program for mac? I backup with TimeMachine but I can't specify a 15 or 10 minute interval. 

    Taoz said:

    I have also been getting the crashes that seem to be part of the feature set of DS 4.10. Following the change logs on 4.11 it looks like some of these issues may be addressed. Daz is unique in the industry and is uniquely frustrating--all 3D programs crash but usually their makers acknowledge and patch as necessary. 

    I noted that several people commented earlier that DS should have an autosave built in--I think everyone who agrees with this should post in feature requests, even if it's redundant.  I've requested this feature several times but I get the feeling that this isn't even on the radar--it may have something to do with the large number of Daz hobbyists with less powerful computers. If it takes a long time to save or if there isn't the storage for several versions of the file, the function should be able to be disabled by the user. It's worth noting that this forum has an autosave that seems to function pretty seamlessly, so the folks at Daz obviously recognize the benefit.

    I use Photoshop, Illustrator, Zbrush, and Modo---all of which have autosave which functions seamlessly in the background. Any program that crashes (and for years Illustrator was crash-prone and lacked what Adobe calls "recovered files") should have a configurable autosave function. This can be especially useful for 3D since sometimes files get corrupted and having an earlier iteration can save having to rebuild the file. 

    You can use a revision control system like this, it can keep track of any file and the changes made to it and doesn't use a lot of disk space as it only records the changes (diff) and doesn't save a new copy of the file every time:

    http://www.ajcsoft.com/active-backup.htm

     

  • escrandallescrandall Posts: 494

    Thanks for the suggestion, Taoz. I checked it out but I'm on a Mac. Anyone know of a similar program for mac? I backup with TimeMachine but I can't specify a 15 or 10 minute interval. 

    Taoz said:

    I have also been getting the crashes that seem to be part of the feature set of DS 4.10. Following the change logs on 4.11 it looks like some of these issues may be addressed. Daz is unique in the industry and is uniquely frustrating--all 3D programs crash but usually their makers acknowledge and patch as necessary. 

    I noted that several people commented earlier that DS should have an autosave built in--I think everyone who agrees with this should post in feature requests, even if it's redundant.  I've requested this feature several times but I get the feeling that this isn't even on the radar--it may have something to do with the large number of Daz hobbyists with less powerful computers. If it takes a long time to save or if there isn't the storage for several versions of the file, the function should be able to be disabled by the user. It's worth noting that this forum has an autosave that seems to function pretty seamlessly, so the folks at Daz obviously recognize the benefit.

    I use Photoshop, Illustrator, Zbrush, and Modo---all of which have autosave which functions seamlessly in the background. Any program that crashes (and for years Illustrator was crash-prone and lacked what Adobe calls "recovered files") should have a configurable autosave function. This can be especially useful for 3D since sometimes files get corrupted and having an earlier iteration can save having to rebuild the file. 

    You can use a revision control system like this, it can keep track of any file and the changes made to it and doesn't use a lot of disk space as it only records the changes (diff) and doesn't save a new copy of the file every time:

    http://www.ajcsoft.com/active-backup.htm

     

    I haven't used it in awhile, but there is Time Machine Editor for finer grain control.

     

    http://www.thegraphicmac.com/get-control-of-your-time-machine-backup-schedule

  • Serene NightSerene Night Posts: 17,704

    Well I can’t take it any longer. I submitted a ticket. Crashing every day is ridiculous,

  • TaozTaoz Posts: 10,235
    edited April 2018

    Thanks for the suggestion, Taoz. I checked it out but I'm on a Mac. Anyone know of a similar program for mac? I backup with TimeMachine but I can't specify a 15 or 10 minute interval. 

    I believe this one will work on a Mac, but it will only save complete scenes so it will use more space. I'm not sure though if it can auto-save at certain intervals or whenever the file changes.

    https://www.daz3d.com/catalog/product/view/id/24292

    You could also search on "version control mac", there seem to be quite a few out there. I can recommend GIT, if you're not into scripting maybe you can find someone at fiverr that can make one that can auto-backup DS scenes.

    Post edited by Taoz on
  • Taoz said:

    Thanks for the suggestion, Taoz. I checked it out but I'm on a Mac. Anyone know of a similar program for mac? I backup with TimeMachine but I can't specify a 15 or 10 minute interval. 

    I believe this one will work on a Mac, but it will only save complete scenes so it will use more space. I'm not sure though if it can auto-save at certain intervals or whenever the file changes.

    https://www.daz3d.com/catalog/product/view/id/24292

    You could also search on "version control mac", there seem to be quite a few out there. I can recommend GIT, if you're not into scripting maybe you can find someone at fiverr that can make one that can auto-backup DS scenes.

    Thanks, Taoz. I did look at Super Save before and while there is an incremental save it doesn't seem to be configurable to auto-save at intervals.  It has some good tools but if it had autosave (maybe something based on Mac SubVersions which doesn't appear to work with Daz Studio) then it would be a must-buy, although that might be hard to do cross-platform. Apple's own programs have SVN, accessed through the edit>revert to menu for specific files. It's automatic and works in the backgound but it looks like a lot of command line fiddling to get it to work with different software. I'm looking at SVN solutions which claim to work with any program and I'll post back if I find something workable.

    DS is crashing every time now--it has gotten worse as the week has gone on I filed a ticket earlier today). I haven't added any software and I don't auto-update because that plays hell with graphics drivers and Nvidia isn't always on the ball when Apple meddles with the OS. DS also seems to have strange effects on Zbrush 2018. Any body else having these issues?​

     

  • Thanks for the suggestion, Taoz. I checked it out but I'm on a Mac. Anyone know of a similar program for mac? I backup with TimeMachine but I can't specify a 15 or 10 minute interval. 

    Taoz said:

    I have also been getting the crashes that seem to be part of the feature set of DS 4.10. Following the change logs on 4.11 it looks like some of these issues may be addressed. Daz is unique in the industry and is uniquely frustrating--all 3D programs crash but usually their makers acknowledge and patch as necessary. 

    I noted that several people commented earlier that DS should have an autosave built in--I think everyone who agrees with this should post in feature requests, even if it's redundant.  I've requested this feature several times but I get the feeling that this isn't even on the radar--it may have something to do with the large number of Daz hobbyists with less powerful computers. If it takes a long time to save or if there isn't the storage for several versions of the file, the function should be able to be disabled by the user. It's worth noting that this forum has an autosave that seems to function pretty seamlessly, so the folks at Daz obviously recognize the benefit.

    I use Photoshop, Illustrator, Zbrush, and Modo---all of which have autosave which functions seamlessly in the background. Any program that crashes (and for years Illustrator was crash-prone and lacked what Adobe calls "recovered files") should have a configurable autosave function. This can be especially useful for 3D since sometimes files get corrupted and having an earlier iteration can save having to rebuild the file. 

    You can use a revision control system like this, it can keep track of any file and the changes made to it and doesn't use a lot of disk space as it only records the changes (diff) and doesn't save a new copy of the file every time:

    http://www.ajcsoft.com/active-backup.htm

     

    I haven't used it in awhile, but there is Time Machine Editor for finer grain control.

     

    http://www.thegraphicmac.com/get-control-of-your-time-machine-backup-schedule

    Thanks, escrandall. Unfortunately this doesn't appear to be applicable to single documents and backing up my hard drive and several externals every fifteen minutes would be time and space-consuming.

     

  • Sven DullahSven Dullah Posts: 7,621

    Would be interesting to hear from a 3DL user having crashes...

  • IceDragonArtIceDragonArt Posts: 12,740

    Would be interesting to hear from a 3DL user having crashes...

    Yes it would....

     

  • algovincianalgovincian Posts: 2,664

    FWIW, I was getting crashes rendering in 3DL when IBL Master first came out, but appear to have solved my problem - here are the steps I took:

    https://www.daz3d.com/forums/discussion/comment/3203251/#Comment_3203251

    I think it was a TDR issue made worse by the fact that I was running the beta, which was not setup in the nVidia Control Panel.

    - Greg

  • BlueIreneBlueIrene Posts: 1,318

    I always seem to be using HDR for lighting when Daz freezes or crashes. I doubt that's relevant, but thought I'd mention it anyway.

  • Worlds_EdgeWorlds_Edge Posts: 2,153

    I just had 4 crashes in a row, each time when I hit "render."  I only had one character, clothing, hair - chip or cookie.  It's very irritating, and a new issue.

  • marblemarble Posts: 7,500

    This is the most unstable version of Studio I've used since the beta days. Camera control problems, multiple selections on the Scene tab when you click on a single item, and now Powerpose doesn't seem to work properly. I've also heard from users that say that portions of renders come out faded or missing. Really hope these issues can be fixed soon.

    Sorry for being late - your post was way back on the first page but I had my first BSOD yesterday. It happened while rendering an image series for an animation (something I do often) so I hope this isn't a sign of things to come. I updated the NVidia drivers myself (before the crash) because I was having VRAM problems (small scenes just dropping to CPU even though they should - and would - render at other times).

    Anyhow, as to the other problems you mention - Camera Control, OH Yes! - such a PITA laterly. Multiple selections - again OH Yes! - and here I was thinking my mouse control skills has finally left me.

  • Serene NightSerene Night Posts: 17,704

    Mine too tend to crash more when hdri are used. Hdri can take a lot of memory when rendering.

  • nonesuch00nonesuch00 Posts: 18,714

    I'm getting a consistant crash of DAZ Studio 4.10.0.123 whenever I load the 2nd Autumn Chic Hat for G3F on a G8M character. It's sort of a heavy scene that I'm setting up with Aslan 3, 4 G8M characters, and various bits & bobs to complete the scene but DAZ is groaning and it shouldn't be. 

  • nicsttnicstt Posts: 11,715

    I've been having issues with Windows blue-screening - i went years prior to w10 without seeing one.

    Anyway, solved it looks like (7 days since a BSOD, which is much longer than usual) - It was both sound card drivers, and graphics drivers; the main one, was having to use DDU (http://www.guru3d.com/files-details/display-driver-uninstaller-download.html) to remove the drivers before installing them again. Same driver, not an upgrade, but Windows updates likely messed it up when it instisted on doing its thing. That wont be happening again; blocked it again. It will happen when I'm ready.

  • marblemarble Posts: 7,500
    edited April 2018
    nicstt said:

    I've been having issues with Windows blue-screening - i went years prior to w10 without seeing one.

    Anyway, solved it looks like (7 days since a BSOD, which is much longer than usual) - It was both sound card drivers, and graphics drivers; the main one, was having to use DDU (http://www.guru3d.com/files-details/display-driver-uninstaller-download.html) to remove the drivers before installing them again. Same driver, not an upgrade, but Windows updates likely messed it up when it instisted on doing its thing. That wont be happening again; blocked it again. It will happen when I'm ready.

    Yeah - I've had two recent occasions where Microsoft enforced updates screwed my system and I had to revert to older versions. Unfortunately, I don't have Win 10 Pro - only Home - so I don't think blocking is possible without disconnecting from the internet.

    Post edited by marble on
  • Serene NightSerene Night Posts: 17,704

    You can top it by changing WiFi to metered.

  • marblemarble Posts: 7,500

    You can top it by changing WiFi to metered.

    I read that's only possible for WiFi and my PC is connected by ethernet cable (no WiFi card). The Wifi on my router is pretty unstable anyway so I prefer wired connections when possible. I don't really want to stop all updates - security, etc. - but Microsoft goes that step too far and decides which drivers to update. The last GPU driver update crashed DAZ Studio and it took me a while to figure out that it wasn't even a driver for the GPU I was using (NVidia) - it was for the Intel on-board graphics which I have disabled because I have two NVidia cards (one for the display and one for IRay). Still, DAZ Studio didn't like it and when I reverted the Intel driver to a previous version, all was well with DAZ Studio again. Go figure.

  • AllenArtAllenArt Posts: 7,175

    How many of you with the crashing problems are using Windows 10? I'm on Windows 8.1 and I'm not getting them.

    Laurie

  • nonesuch00nonesuch00 Posts: 18,714
    edited May 2018

    There are folk with consistant crashing using Windows 7 and Windows 8.x as they've stated in the forums but I don't remember the specific users that said that. I'm using Windows 10 but the crashing for me started with DAZ Studio 4.10.x. DAZ Studio 4.9.x & Windows 10 did just fine for 2 years once I upgraded to 16GB CPU RAM.

    Post edited by nonesuch00 on
  • L'AdairL'Adair Posts: 9,479
    AllenArt said:

    How many of you with the crashing problems are using Windows 10? I'm on Windows 8.1 and I'm not getting them.

    Laurie

    I'm using Windows 10 Pro with 64GB RAM.

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