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WHY Has Studio Started Crashing So Often?

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  • TaozTaoz Posts: 10,232
    L'Adair said:
    Taoz said:
    L'Adair said:
    Richard Haseltine said:
    L'Adair said:
    Richard Haseltine said:

    So where do I find the render it was working on?

    It goes in the temp folder,  which is cleared when DS closes (properly, not for  crash) or opens. You don't want to do this if you haven't yet restarted DS, since doing so will wipe any temp files, but for future use you can run this script (by Rob) to open the render temp folder and place a bookmark on the desktop:

    (function(){	var oFileInfo = new DzFileInfo( App.getTempRenderFilename() );	App.showURL( oFileInfo.absolutePath() );	oFileInfo.deleteLater();})();

    The default location, if you need to manually navigate to check for the current render, is C:\Users\YOU\AppData\Roaming\DAZ 3D\Studio4 Private Build\temp\render

    What we really need is a script that will copy the temporary render file, (r.png on my computer,) into a specified folder with a date/time stamp in the name, and then open Daz Studio. Then we can run that script to open DS and if there's a render file in temp, it gets saved automatically and we don't have to worry about it.

    Well, to run the script DS would have to be open. Once you knew the location it would be possible to write a batch file or the like to do the copy, then launch DS, but that would not (I think) be able to read the location from the system for itself - or at least not easily.

    sad

    Any possibilty of convincing the development team into creating a function to do this when DS is opened, before it clears out the temp file? That would really be an awesome feature…

    Until then, here's one for Windows, if anyone want to test it (works fine for me).

    It's pretty straightforward:

    1. to configure it press Shift while starting it, to open the configuration window. After it's been configured, close it again. You must do this the first time you run it. 

    2. to back up, just start it (no Shift), and it will automatically copy the render (if there is one) to the backup folder, confirm the render has been backed up, and start DS. If there is no render, it will just start DS.

    Requires NET 4.0.

    http://taosoft.dk/software/freeware/rb-daz/RenderBackupDAZ-a0500.zip

    Well that turns the frown upside down! Thanks!
    smiley

    You're welcome! :)

     

    AllenArt said:
    Taoz said:
    L'Adair said:
    Richard Haseltine said:
    L'Adair said:
    Richard Haseltine said:

     

    Remind me I need to buy you a virtual beer ;)

    Laurie

    I'll let you know if I should get virtually thirsty... :) 

  • NovicaNovica Posts: 23,923
    baronekum said:

    Just out of curiousity, is there any other background process that kicks in while you folks are rendering to cause the crash like a scheduled/unscheduled Virus Scan / Malware Scan / Backup, etc?

    Could there have been an update to your anti-virus or malware softwre that is conflicting with DS?

     

    Wish it were that simple, but the answer for me would be no. My updates are scheduled for 5am-7am's. 

  • BeeMKayBeeMKay Posts: 7,019

    I've had more crashes tan before, too. What I did notice is that DS doesn't properly clear out of the system's memory when you close it or it crashes, but remains in it for quite a while. I also have the problem that when I start a render in Iray, and stop it, and make some small changes in position, and start a new render of the same image, the render then switches to CPU mode. If I save the file and reload it, it renders perfectly fine in GPU mode again.

    I regulary have to start the task manager and manually close the DS "ghost". This happens with both, DS 4.8 and DS 4.10 Beta, though more often with the Beta.  

  • IllidanstormIllidanstorm Posts: 655
    I have some crashes too but I found out when I hit the short key for save scene when it is about to crash then it reinstabiles itself most of the time.
  • Richard HaseltineRichard Haseltine Posts: 107,880
    BeeMKay said:

    I've had more crashes tan before, too. What I did notice is that DS doesn't properly clear out of the system's memory when you close it or it crashes, but remains in it for quite a while. I also have the problem that when I start a render in Iray, and stop it, and make some small changes in position, and start a new render of the same image, the render then switches to CPU mode. If I save the file and reload it, it renders perfectly fine in GPU mode again.

    I regulary have to start the task manager and manually close the DS "ghost". This happens with both, DS 4.8 and DS 4.10 Beta, though more often with the Beta.  

    DS has always taken a while to finish its clean-up, after the application has gione from the task Bar or Dock, depending on what was loaded. If it's taking extra-long then that may indicate that the crash was a memory issue. As tiem goes by out base figures accumulate more morphs, and those seem to me to affect clean up time (it's worse with Genesis 3 loaded than Genesis 8, for example) so if it is memory related that might account for its seeming to get worse recently.

  • BlueIreneBlueIrene Posts: 1,318

    Daz lingering in memory after I've closed it doesn't seem nearly as noticeable to me as it used to, despite the increase in crashes. I'd almost forgotten how often I used to have to close it properly via task manager.

  • dreamfarmerdreamfarmer Posts: 2,128

    I haven’t used DS much since installing the Starter Essentials updates but I do get a crash almost 100% of the time when I try to fit a G3 hair to G8. 

  • Sven DullahSven Dullah Posts: 7,621
    edited April 2018

    I'm using 4.9 and 4.10 public beta on a Mac with no crashing problems whatsoever. (Well shadermixer triggers some random crashes but it's always been unstable.) I render exclusively in 3DL, I don't know, is it an IRay thing? Oh and I haven't downloaded the starter essential updates.

    Post edited by Sven Dullah on
  • BlueIreneBlueIrene Posts: 1,318

    Could be IRay. I don't use 3DL at all any more.

  • kyoto kidkyoto kid Posts: 41,838

    ...Is there still the issue of VRAM not being freed up after a render process in Iray completes or is terminated early?

  • MimicMollyMimicMolly Posts: 2,321
    Mine seemed to be crashing when I tried to autofit G8F and G2F clothing to G8M.
  • IceDragonArtIceDragonArt Posts: 12,727
    kyoto kid said:

    ...Is there still the issue of VRAM not being freed up after a render process in Iray completes or is terminated early?

    Seems to be

     

  • kyoto kidkyoto kid Posts: 41,838
    edited April 2018

    ...thanks.  Guess I'll just wait for Octane4.

    Post edited by kyoto kid on
  • brettnucklesbrettnuckles Posts: 87

    Just wanted to chime in and say I'm getting crashes suddenly too. Making me lose tons of work all the time. What a freaking pain. Almost makes me want to quit DS till this is sorted out.

  • IceDragonArtIceDragonArt Posts: 12,727

    I hope you don't quit!  I totally get the frustration though!

  • GeoffreyHawkinsGeoffreyHawkins Posts: 255
    Sven Dullah said:

    I'm using 4.9 and 4.10 public beta on a Mac with no crashing problems whatsoever. (Well shadermixer triggers some random crashes but it's always been unstable.) I render exclusively in 3DL, I don't know, is it an IRay thing? Oh and I haven't downloaded the starter essential updates.

    Also using 4.9 and 3Delight with no major crash issues.  Did have some crashes a month or so ago but determined it was a memory issue related to an anti-malware program running in the background.

  • Serene NightSerene Night Posts: 17,704
    edited April 2018
    Richard Haseltine said:
    Serene Night said:

    This is what happens to me now.. 2 characters, a house, a bike. Some lights. CRASH. Halfway through rendering.

    I've rendered scenes far larger, with muliple characters, complicated situations... And yet... Ugh....

     

    Click the More... button and it will tell you which module is actually crashing, that may be informative.

    I got another crash... Ugh... 86 percent......    Module screenshot attached....

    error.JPG
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    error2.JPG
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    Post edited by Serene Night on
  • IceDragonArtIceDragonArt Posts: 12,727

    I see that access violation fairly frequently.....

     

  • nonesuch00nonesuch00 Posts: 18,714
    Serene Night said:
    Richard Haseltine said:
    Serene Night said:

    This is what happens to me now.. 2 characters, a house, a bike. Some lights. CRASH. Halfway through rendering.

    I've rendered scenes far larger, with muliple characters, complicated situations... And yet... Ugh....

     

    Click the More... button and it will tell you which module is actually crashing, that may be informative.

    I got another crash... Ugh... 86 percent......    Module screenshot attached....

    https://www.migenius.com/doc/realityserver/4.4/resources/general/iray/api_reference/iray/html/group__mi__neuray__ineuray.html

    Looks like memory was attempted to be accessed that does not exist. You should file a bug with DAZ.

  • Serene NightSerene Night Posts: 17,704

    I will file a report next error I get.  Unfortunately I do not have great luck with tech support so I usually do not bother. 

  • fastbike1fastbike1 Posts: 4,078

    Doesn't happen for me. You do need to close the render window. 

    IceDragonArt said:
    kyoto kid said:

    ...Is there still the issue of VRAM not being freed up after a render process in Iray completes or is terminated early?

    Seems to be

     

     

  • StormlyghtStormlyght Posts: 666
    Taoz said:
    Until then, here's one for Windows, if anyone want to test it (works fine for me).

    It's pretty straightforward:

    1. to configure it press Shift while starting it, to open the configuration window. After it's been configured, close it again. You must do this the first time you run it. 

    2. to back up, just start it (no Shift), and it will automatically copy the render (if there is one) to the backup folder, confirm the render has been backed up, and start DS. If there is no render, it will just start DS.

    Requires NET 4.0.

    http://taosoft.dk/software/freeware/rb-daz/RenderBackupDAZ-a0500.zip

    You're awesome! Thanks so much! ::Does a happy dance:: laugh

  • TaozTaoz Posts: 10,232
    Stormlyght said:
    Taoz said:
    Until then, here's one for Windows, if anyone want to test it (works fine for me).

    It's pretty straightforward:

    1. to configure it press Shift while starting it, to open the configuration window. After it's been configured, close it again. You must do this the first time you run it. 

    2. to back up, just start it (no Shift), and it will automatically copy the render (if there is one) to the backup folder, confirm the render has been backed up, and start DS. If there is no render, it will just start DS.

    Requires NET 4.0.

    http://taosoft.dk/software/freeware/rb-daz/RenderBackupDAZ-a0500.zip

    You're awesome! Thanks so much! ::Does a happy dance:: laugh

    You're welcome!

  • NovicaNovica Posts: 23,923

    I just had a crash, a scene I had JUST rendered with everything in the scene, no problem. Took out about 40% of the items when I changed the camera angle, so much less in the scene, and it crashed after about 45 seconds. This is just garbage. Renders fine with everything in the scene, crashed with less. And the scene wasn't challenging. Just a set, no characters, nada.

  • Serene NightSerene Night Posts: 17,704
    edited April 2018

    Here's my latest:

     

    error.JPG
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    Post edited by Serene Night on
  • IceDragonArtIceDragonArt Posts: 12,727

    Nother crash here as well. Had another odd thing happen as well.  I've got my scene set to a custom size ( I render at 2000 and above) so I had it set to Wide2000 which is just 2000 x 2300 if I remember correctly.  I ALWAYS render to a custom size.  I started my render and it started rending to active viewport view instead.  I've NEVER seen it do that and I have zero reason to want to do that.  My scene was still set to my custom settings, which I always check before hitting render as I need the higher resolution.  It was still set to my custom setting despite it rendering to the  active viewport view.  I'm only mentioning this because its like the third time its happened in the last couple of weeks and because Studio crashed right after that.

  • Richard HaseltineRichard Haseltine Posts: 107,880

    This script will disable all additional plug-ins, leaving just those published by Daz and AniMate - it might be worth seeing if that helps with the crashing http://docs.daz3d.com/doku.php/public/software/dazstudio/4/referenceguide/scripting/api_reference/samples/plugins/plugins_load_config/start

  • Serene NightSerene Night Posts: 17,704

    My special library of DAZ crashes seems to continue to grow....  I guess its like Pokeman, I need to get every posisble error there is. =-)

    Tonight my machine crashed twice while rendering the new Winter Men's outfit.

    Capture.JPG
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    error.JPG
    531 x 518 - 84K
  • nonesuch00nonesuch00 Posts: 18,714
    Serene Night said:

    My special library of DAZ crashes seems to continue to grow....  I guess its like Pokeman, I need to get every posisble error there is. =-)

    Tonight my machine crashed twice while rendering the new Winter Men's outfit.

    Those crashes are in the same two functions that the earlier two crash reports you talked were in. If you save the scene, & both crash dump files it should be easy for DAZ support to at least state the reason why the crash is happening both times. If it's a problem in an external library like iRay they can't really fix it unless they are sending the library bad data.

    Are you iRay preview rendering in your viewport instead of openGL preview rending in your viewport?

  • Serene NightSerene Night Posts: 17,704

    I don't know how to see what my viewwport preview method is. It

    In the past, I've never been asked for a scene file when I submitted crash dumps. I usually submit the log. I've only ever gotten one response to a log submission and it was too long after I submitted it to answer questions of what I was doing when it occured. I get one of these at least every other day to once a day now.

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