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DAZ content management stopping evey now and them

witcherask_a3dd58a1c6witcherask_a3dd58a1c6 Posts: 194
edited December 1969 in Daz Studio Discussion

It stops after 10 mins i have to restart daz and restart content managemnt. Its very annoying

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Comments

  • JimmyC_2009JimmyC_2009 Posts: 8,891
    edited December 1969

    The best way to clear up problems with the CMS is usually to uninstall it from the Start menu in Windows, then reinstall DS4.5 which will install the latest version of CMS as well, and that should cure any problems.

  • witcherask_a3dd58a1c6witcherask_a3dd58a1c6 Posts: 194
    edited December 1969

    That wont erase my categories right?

  • fixmypcmikefixmypcmike Posts: 19,565
    edited December 1969

    It shouldn't, but I always back them up, just in case. If you're using DS4.5, go to the Content Library, options menu (the rectangle with horizontal lines in the upper corner) > Content DB Maintenance > Export User Data.

  • witcherask_a3dd58a1c6witcherask_a3dd58a1c6 Posts: 194
    edited April 2013

    how do i reinstall CMS service. I just uninstalled it but cant find installer

    Post edited by witcherask_a3dd58a1c6 on
  • fixmypcmikefixmypcmike Posts: 19,565
    edited December 1969

    It's installed when you install DS4.

  • witcherask_a3dd58a1c6witcherask_a3dd58a1c6 Posts: 194
    edited December 1969

    how do i seperately install it

  • JimmyC_2009JimmyC_2009 Posts: 8,891
    edited December 1969

    omgwtfbbgxy said:
    how do i seperately install it

    You can't, it installs as part of the main application, but, if it is there, the main installer wont replace it, that is why you need to uninstall it first, then when the main DS installer runs, it will install the latest copy of the CMS for you.

  • witcherask_a3dd58a1c6witcherask_a3dd58a1c6 Posts: 194
    edited December 1969

    reinstalled same problem?

  • JimmyC_2009JimmyC_2009 Posts: 8,891
    edited December 1969

    What is the exact version of DS4.5 you are using, what OS and version as well please.

    Can you also give some info on your machine specs please?

  • witcherask_a3dd58a1c6witcherask_a3dd58a1c6 Posts: 194
    edited December 1969

    4.5.0.114 OS windows 7 64bit
    i5 2500k @3.30ghz
    8gb ram

    This problem just started recently. Earlier it was working ok

  • JimmyC_2009JimmyC_2009 Posts: 8,891
    edited April 2013

    That is a fairly old version by now, the last stable version was 4.5.1.56, and you should try downloading and installing that one.

    Make sure that you uninstall the CMS again before installing the main application.

    Post edited by JimmyC_2009 on
  • witcherask_a3dd58a1c6witcherask_a3dd58a1c6 Posts: 194
    edited April 2013

    lol how the heck do i download this. When i check out it doesnt give me any download link at all.

    Edit: Nevermind got it

    Post edited by witcherask_a3dd58a1c6 on
  • witcherask_a3dd58a1c6witcherask_a3dd58a1c6 Posts: 194
    edited April 2013

    Reinstalled it but still same problem

    Post edited by witcherask_a3dd58a1c6 on
  • witcherask_a3dd58a1c6witcherask_a3dd58a1c6 Posts: 194
    edited December 1969

    I really need help. Now it stops immediately after few mins i start daz

  • JimmyC_2009JimmyC_2009 Posts: 8,891
    edited December 1969

    What version are you running now? Help > About DAZ Studio.

    Are you running AntiVirus software as well? You may need to list CMS as a trusted application or similar. You could try stopping the AV, and seeing if that is the problem, if so, you may be able to sort it out?

  • witcherask_a3dd58a1c6witcherask_a3dd58a1c6 Posts: 194
    edited December 1969

    Its 4.5.1.56
    I tried after stopping antivirus but same problem

  • adamr001adamr001 Posts: 1,322
    edited December 1969

    Most likely the culprit is a corrupt index. This is fixable without a lot of fuss.

    Do do so:
    Close DAZ Studio.
    Stop the CMS service.
    Go to the CMS databases folder.
    Rename "ContentDB.ind" to "ContentDB.ind.bak"
    Restart the CMS service.
    Wait 30 seconds.
    Start DAZ Studio. Be *patient*. The index will be rebuilt when DS is launched and will delay the "apparent" startup of DS.
    Once DS has finished starting, check things out and make sure things are stable.

  • witcherask_a3dd58a1c6witcherask_a3dd58a1c6 Posts: 194
    edited December 1969

    Were to find database folder. I searched in program files - daz- content management service
    But there doesnt seem to be any databse folder

  • adamr001adamr001 Posts: 1,322
    edited December 1969

    By default it is in the ProgramData folder. Go to your "Run line" and enter %ProgramData%. Then look in the DAZ 3D\Content Management Service\databases\ folder.

  • witcherask_a3dd58a1c6witcherask_a3dd58a1c6 Posts: 194
    edited December 1969

    well i restarted daz but there is no rebuilt.

  • adamr001adamr001 Posts: 1,322
    edited December 1969

    omgwtfbbgxy said:
    well i restarted daz but there is no rebuilt.
    Then that is not where your CMS Database resides and you're looking at an old copy.

    It would've rebuilt it before the DS interface even appeared.

    Let me think for a moment as to how we'll find your database.

  • witcherask_a3dd58a1c6witcherask_a3dd58a1c6 Posts: 194
    edited December 1969

    Actually it has already created a contentDB.ind after i renamed first one

  • adamr001adamr001 Posts: 1,322
    edited December 1969

    Okay, about our only hope here is to trace the actual CMS service. Please be very careful.

    Go to start > run and enter "services.msc"
    In the resultant window find the "DAZ Content Management Service" listing.
    Right click and select "Properties"
    On the general tab, there should be a listing for "path to executable"
    Find that path in Windows Explorer.
    In that path is a file named "ContentManagementServer.ini"
    Open this file in Notepad.
    Look for the line that says "SystemCatalog=" and note the path to the right of the "=" sign. This is where your database resides.
    Please post the results of that path here and we can continue.

  • witcherask_a3dd58a1c6witcherask_a3dd58a1c6 Posts: 194
    edited December 1969

    SystemCatalog=C:\ProgramData\DAZ 3D\Content Management Service\databases

  • adamr001adamr001 Posts: 1,322
    edited December 1969

    Oh! Okay, that's good.

    That means it *IS* in the default location. Did you end up with two copies of DS running?

  • witcherask_a3dd58a1c6witcherask_a3dd58a1c6 Posts: 194
    edited December 1969

    well in installed programs i only see one daz studio installed

  • adamr001adamr001 Posts: 1,322
    edited December 1969

    Not talking about installed, was talking about up and running. Thats' OK though. Just close all copies that are running. Wait 1 minute. Launch DS again (1 copy). Does everything look OK?

  • witcherask_a3dd58a1c6witcherask_a3dd58a1c6 Posts: 194
    edited December 1969

    No there is nothing in categoreis and products

  • adamr001adamr001 Posts: 1,322
    edited December 1969

    Is the service still up and running?

  • witcherask_a3dd58a1c6witcherask_a3dd58a1c6 Posts: 194
    edited December 1969

    no it doesnt say as started in services

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