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New Year, New Sales Thread: Report Issues Here 2 "Reporting Only"

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  • doubledeviantdoubledeviant Posts: 1,314
    doubledeviant said:
    Sale advertises "ALL STILL NEW RELEASES RETURN" but several days worth of recent releases aren't getting the discount. You can see the items on the second page of new releases - they're the ones only getting the standard 30% new release discount instead of the 40% catch-up discount. From "Kadguun for Poser" on back through "MSO Abigail HD".
    Wasn't fixed yesterday, and not working today either.
  • tsroemitsroemi Posts: 3,460
    edited September 1

    Hi mods, I think the extra 5% off of the entire order for DAZ+ isn't working, at least not on gift cards. Have one in my cart with two debut new, and it only discounts go 10% through the debut new. Please pass on. Thank you, and have a nice week!

    Edit: It's not working with anything for me so far, I've put some stuff into the cart that I also played around with yesterday, and the price is the same.

    Post edited by tsroemi on
  • Cris PalominoCris Palomino Posts: 12,448

    SilverGirl said:

    Are the new Outlet & QG prices permanent or just for today?

    If permanent, the tiles on the front page & the banners on the Outlet/QG pages need to be updated.

    Have inqured 

  • Cris PalominoCris Palomino Posts: 12,448

    doubledeviant said:

    doubledeviant said:

    Sale advertises "ALL STILL NEW RELEASES RETURN" but several days worth of recent releases aren't getting the discount. You can see the items on the second page of new releases - they're the ones only getting the standard 30% new release discount instead of the 40% catch-up discount. From "Kadguun for Poser" on back through "MSO Abigail HD".

    Wasn't fixed yesterday, and not working today either.

    According to Daz, it was fixed. Hpow many items per page show for you. Trying to find where Kadguun is. 

  • tsroemitsroemi Posts: 3,460
    edited September 1

    tsroemi said:

    Hi mods, I think the extra 5% off of the entire order for DAZ+ isn't working, at least not on gift cards. Have one in my cart with two debut new, and it only discounts go 10% through the debut new. Please pass on. Thank you, and have a nice week!

    Edit: It's not working with anything for me so far, I've put some stuff into the cart that I also played around with yesterday, and the price is the same.

    Have played further, so it DOES work on older stuff for me, but NOT on gift cards and not on anything newer or actually new or still new. I'm not seeing any of these things being excluded.

    Edit: Seems it's starting to work now!

    Post edited by tsroemi on
  • doubledeviantdoubledeviant Posts: 1,314
    edited September 1
    Cris Palomino said:

    doubledeviant said:

    doubledeviant said:

    Sale advertises "ALL STILL NEW RELEASES RETURN" but several days worth of recent releases aren't getting the discount. You can see the items on the second page of new releases - they're the ones only getting the standard 30% new release discount instead of the 40% catch-up discount. From "Kadguun for Poser" on back through "MSO Abigail HD".

    Wasn't fixed yesterday, and not working today either.

    According to Daz, it was fixed. Hpow many items per page show for you. Trying to find where Kadguun is. 

    When you look at new releases:

    https://www.daz3d.com/new-releases

    uncheck "Hide Items I Own" and go to the second page - about halfway down, you'll start seeing a LOT of still new releases that have only the standard 30% discount instead of the 40% catch-up discount.

    The sale specifically advertises "ALL STILL NEW RELEASES RETURN" - yet these still new releases haven't.
    Post edited by doubledeviant on
  • Cris PalominoCris Palomino Posts: 12,448

    doubledeviant said:

    Cris Palomino said:

    doubledeviant said:

    doubledeviant said:

    Sale advertises "ALL STILL NEW RELEASES RETURN" but several days worth of recent releases aren't getting the discount. You can see the items on the second page of new releases - they're the ones only getting the standard 30% new release discount instead of the 40% catch-up discount. From "Kadguun for Poser" on back through "MSO Abigail HD".

    Wasn't fixed yesterday, and not working today either.

    According to Daz, it was fixed. Hpow many items per page show for you. Trying to find where Kadguun is. 

    When you look at new releases:


    https://www.daz3d.com/new-releases

    uncheck "Hide Items I Own" and go to the second page - about halfway down, you'll start seeing a LOT of still new releases that have only the standard 30% discount instead of the 40% catch-up discount.

    The sale specifically advertises "ALL STILL NEW RELEASES RETURN" - yet these still new releases haven't.

    I can't find the section you're saying. i tried 60 items per psge and 120 

  • Cris PalominoCris Palomino Posts: 12,448

    Cris Palomino said:

    doubledeviant said:

    Cris Palomino said:

    doubledeviant said:

    doubledeviant said:

    Sale advertises "ALL STILL NEW RELEASES RETURN" but several days worth of recent releases aren't getting the discount. You can see the items on the second page of new releases - they're the ones only getting the standard 30% new release discount instead of the 40% catch-up discount. From "Kadguun for Poser" on back through "MSO Abigail HD".

    Wasn't fixed yesterday, and not working today either.

    According to Daz, it was fixed. Hpow many items per page show for you. Trying to find where Kadguun is. 

    When you look at new releases:


    https://www.daz3d.com/new-releases

    uncheck "Hide Items I Own" and go to the second page - about halfway down, you'll start seeing a LOT of still new releases that have only the standard 30% discount instead of the 40% catch-up discount.

    The sale specifically advertises "ALL STILL NEW RELEASES RETURN" - yet these still new releases haven't.

    I can't find the section you're saying. i tried 60 items per psge and 120 

    i found kadguun by searching for it. stays at 37%. You may need to do a ticket. 

  • doubledeviantdoubledeviant Posts: 1,314
    edited September 1
    Cris Palomino said:

    Cris Palomino said:

    doubledeviant said:

    Cris Palomino said:

    According to Daz, it was fixed. Hpow many items per page show for you. Trying to find where Kadguun is. 

    When you look at new releases:


    https://www.daz3d.com/new-releases

    uncheck "Hide Items I Own" and go to the second page - about halfway down, you'll start seeing a LOT of still new releases that have only the standard 30% discount instead of the 40% catch-up discount.

    The sale specifically advertises "ALL STILL NEW RELEASES RETURN" - yet these still new releases haven't.

    I can't find the section you're saying. i tried 60 items per psge and 120 

    i found kadguun by searching for it. stays at 37%. You may need to do a ticket. 

    60 results per page, 2nd page, halfway down - I don't know how to explain it any more clearly. There are dozens of still new releases not getting the catch-up discount despite it advertising that "ALL" should be returning.

    Maybe stop focusing on Kadguun, maybe that's tripping you up?

    Also, 37% is wrong - it's supposed to be 40% off plus an extra 30% if you have a golden ticket item.
    catchup_again.png
    1080 x 2400 - 954K
    Post edited by doubledeviant on
  • frank0314frank0314 Posts: 14,707

    doubledeviant said:

    Cris Palomino said:

    Cris Palomino said:

    doubledeviant said:

    Cris Palomino said:

    According to Daz, it was fixed. Hpow many items per page show for you. Trying to find where Kadguun is. 

    When you look at new releases:


    https://www.daz3d.com/new-releases

    uncheck "Hide Items I Own" and go to the second page - about halfway down, you'll start seeing a LOT of still new releases that have only the standard 30% discount instead of the 40% catch-up discount.

    The sale specifically advertises "ALL STILL NEW RELEASES RETURN" - yet these still new releases haven't.

    I can't find the section you're saying. i tried 60 items per psge and 120 

    i found kadguun by searching for it. stays at 37%. You may need to do a ticket. 

    "60 results per page, 2nd page, halfway down - I don't know how to explain it any more clearly". There are dozens of still new releases not getting the catch-up discount despite it advertising that "ALL" should be returning.

    Maybe stop focusing on Kadguun, maybe that's tripping you up?

    Also, 37% is wrong - it's supposed to be 40% off plus an extra 30% if you have a golden ticket item.

    You could've included the link to the product instead of making us search the store for it. We need specific numbers to be able to get the product's assigned rules for that day and what the product page shows.

  • Cris PalominoCris Palomino Posts: 12,448

    frank0314 said:

    doubledeviant said:

    Cris Palomino said:

    Cris Palomino said:

    doubledeviant said:

    Cris Palomino said:

    According to Daz, it was fixed. Hpow many items per page show for you. Trying to find where Kadguun is. 

    When you look at new releases:


    https://www.daz3d.com/new-releases

    uncheck "Hide Items I Own" and go to the second page - about halfway down, you'll start seeing a LOT of still new releases that have only the standard 30% discount instead of the 40% catch-up discount.

    The sale specifically advertises "ALL STILL NEW RELEASES RETURN" - yet these still new releases haven't.

    I can't find the section you're saying. i tried 60 items per psge and 120 

    i found kadguun by searching for it. stays at 37%. You may need to do a ticket. 

    "60 results per page, 2nd page, halfway down - I don't know how to explain it any more clearly". There are dozens of still new releases not getting the catch-up discount despite it advertising that "ALL" should be returning.

    Maybe stop focusing on Kadguun, maybe that's tripping you up?

    Also, 37% is wrong - it's supposed to be 40% off plus an extra 30% if you have a golden ticket item.

    You could've included the link to the product instead of making us search the store for it. We need specific numbers to be able to get the product's assigned rules for that day and what the product page shows.

    Except he was talking about a specific range of products and it's what I couldn't find. 

  • HoMartHoMart Posts: 487

    unable to use my store credit while checking out - total is 0.00 - gets redirected to credit card payment - 

  • frank0314frank0314 Posts: 14,707

    HoMart said:

    unable to use my store credit while checking out - total is 0.00 - gets redirected to credit card payment - 

    Your total is $0.00 after discounts?

  • Cris PalominoCris Palomino Posts: 12,448
    edited September 1

    ok, so once I found Kadguun, I saw the artist but when I search that artist on the https://www.daz3d.com/still-new page, Vanishing Point's products don't show Kadguun. Right now I'm seeing all the listing showing above 40%.

    Post edited by Cris Palomino on
  • HoMartHoMart Posts: 487
    edited September 1

    frank0314 said:

    HoMart said:

    unable to use my store credit while checking out - total is 0.00 - gets redirected to credit card payment - 

    Your total is $0.00 after discounts?

     AFTER Store credit is added - leads to billing, NOT placing the order and proceed with processing

    Screenshot 2025-09-01 120453.png
    1401 x 790 - 110K
    Post edited by HoMart on
  • doubledeviantdoubledeviant Posts: 1,314
    Cris Palomino said:

    ok, so once I found Kadguun, I saw the artist but when I search that artist on the https://www.daz3d.com/still-new page, Vanishing Point's products don't show Kadguun. Right now I'm seeing all the listing showing above 40%.

    Yes, that's the problem - there's a lot of still new releases that should be in that selection but aren't, seeing as how it's advertised as "ALL".
  • barbultbarbult Posts: 26,181
    Doubledeviant's instructions are very clear. I was able to use his link to new releases and go to the second page of 60, and there are a group of items only 30 % off, just as he says. The product he mentioned is right there with the kimono releases that were part of the sale. Don't look at the sale page Still New section, because that is the whole point of his report. THOSE RELEASES ARE MISSING FROM THE STILL NEW SALE SELECTION.
  • MoreTNMoreTN Posts: 340

    Not getting Golden Ticket discount (30%) on Recent, Classic or Legacy items in Featured Artists.

  • doubledeviantdoubledeviant Posts: 1,314
    Perhaps this will make the issue more clear:

    https://www.daz3d.com/sue-yee

    Do you see how the two most recent items have only the standard new release discount (30%), and the following releases start to get the catch-up discount (40%)? Obviously the two most recent items are Still New - they're newer than the items that are getting the discount, after all.

    It's like that for numerous artists - several days seem to have been left out of the date range for the Still New selection.
  • ElorElor Posts: 3,152

    doubledeviant said:

    60 results per page, 2nd page, halfway down - I don't know how to explain it any more clearly.

    A screenshot will help a lot especially because Daz is using CDN, so what you're seeing on your screen could not be what someone else has on their own.

  • barbultbarbult Posts: 26,181
    Elor said:

    doubledeviant said:

    60 results per page, 2nd page, halfway down - I don't know how to explain it any more clearly.

    A screenshot will help a lot especially because Daz is using CDN, so what you're seeing on your screen could not be what someone else has on their own.

    I was on my phone, and the screen is too small to capture enough context. Someone on a computer could capture more. But really, the problem is pretty well explained and easily verified.
  • shemrainshemrain Posts: 28

    Premier's monthly coupons doesn't work 

  • XelloszXellosz Posts: 855

    Coupons not working properly:

    Example: https://www.daz3d.com/mountain-rescue-helicopter It's $4.16 and DAZ, so not Outlet,etc..

    $6.00 Off Daz Originals Code: 09_25DAZPLUS Not working on it, 

    Same with $4X.YZ dollar bundles 

    (Single item in the cart, so it's because of DAZ side and how the Coupons are not working.)

     

    Probably the same thing with the other coupon too...

  • frank0314frank0314 Posts: 14,707

    Coupon issue is being worded on atm.

  • frank0314frank0314 Posts: 14,707

    They are now working

  • rokkrrokkr Posts: 342

    What one has to do for this to work:

    "Labor Day Mega Deal

    Premier: Extra 10% off your entire order
    Daz+: Extra 5% off your entire order"

    Because it's not working automatically...

     

  • ElorElor Posts: 3,152

    rokkr said:

    Because it's not working automatically...

    The 5%/10% discount is already baked in the advertised price on the store: you can check by sorting from High to Low on the front page and you should see a couple of products who only have a 5%/10% discount.

  • miladyderyni_173d399f47miladyderyni_173d399f47 Posts: 2,400

    SilverGirl said:

    Are the new Outlet & QG prices permanent or just for today?

    If permanent, the tiles on the front page & the banners on the Outlet/QG pages need to be updated.

    Also the Shop Now link for Outlet/Quick Grab on today's sale page goes to the main store page not directly to either selection.

  • Richard HaseltineRichard Haseltine Posts: 107,926

    "Still New" is being used in this case to means things that are still in the "New" category, but not the previous PA sales new items. It is working as intended, though I agree the wording is really confusing.

  • XelloszXellosz Posts: 855

    frank0314 said:

    They are now working

    Tested $6.00 Off Daz Originals   it seems to be working now (reset + 7 hours)

This discussion has been closed.