Loading...
> >

"There's Always Another Sale™" Sales thread: Report Issues Here

1…2526283031…100

Comments

  • Hemi426Hemi426 Posts: 231
    edited November 2020
    Nath said:

    *sigh*

    A whole bunch of items showed up at $4.99 in my wishlist, but were full-price or another percentage in cart. Maybe it's because it's the witching hour, but these products weren't even reduced in the last week or so, nor do they seem to be reduced today on the sale page. I thought the new store was supposed to fix that sort of weirdness?

    Can confirm:

    Examples in my case:

    https://www.daz3d.com/vr-x01-byos-modular shows at 3.99 (24.95 in cart)

    https://www.daz3d.com/kinley-hair-with-dforce-for-genesis-3-and-8-females shows at 2.99 (27.95 in cart)

    https://www.daz3d.com/sunlit-breakfast-nook shows at 4.99 (19.95 in cart)

     

    What a pity! Received note about wishlist item(s) on sale just 30min ago. That's a pretty bad way to treat customers.

     

     

    Post edited by Hemi426 on
  • delectro_9f6dc82a97delectro_9f6dc82a97 Posts: 77

    Yeah, almost NO price can be the same in the cart. I think someone pulled the wrong switch.

  • delectro_9f6dc82a97delectro_9f6dc82a97 Posts: 77

    Let's hope these are Black Friday prices :)

    Female Anatomy bundle, 1.99 but 69 bucks in the cart :)

     

  • jakibluejakiblue Posts: 7,281

     

    So much for the new and improved store

  • delectro_9f6dc82a97delectro_9f6dc82a97 Posts: 77

    I think I'm gonna say this is operator error.

  • Cris PalominoCris Palomino Posts: 12,538

    They are looking into pricing issues atm.

  • Hemi426Hemi426 Posts: 231
    edited November 2020
    Hemi426 said:
    Nath said:

    *sigh*

    A whole bunch of items showed up at $4.99 in my wishlist, but were full-price or another percentage in cart. Maybe it's because it's the witching hour, but these products weren't even reduced in the last week or so, nor do they seem to be reduced today on the sale page. I thought the new store was supposed to fix that sort of weirdness?

    Can confirm:

    Examples in my case:

    https://www.daz3d.com/vr-x01-byos-modular shows at 3.99 (24.95 in cart)

    https://www.daz3d.com/kinley-hair-with-dforce-for-genesis-3-and-8-females shows at 2.99 (27.95 in cart)

    https://www.daz3d.com/sunlit-breakfast-nook shows at 4.99 (19.95 in cart)

     

    What a pity! Received note about wishlist item(s) on sale just 30min ago. That's a pretty bad way to treat customers.

     

     

    I am highly interested in these 3 items. I have screenshots of the shop pages and the total cart. Should I buy at $72.85 and submit a ticket?

    Post edited by Hemi426 on
  • jakibluejakiblue Posts: 7,281

    Advertised prices not working, whether discounts on sales or other, has become a known practice here. The new store that was supposed to fix all these problems, has been in long enough for these, and the other problems (such as the store filters STILL not working correctly, to mention just one) to be fixed and there are problems still ongoing. I haven’t made a purchase since the pc sale finished, and I’ve had enough. If I could get my pc membership refunded, I would. I’ve never seen a store, whether online or real life, be this bad. It’s beyond a joke and I’m not doing it anymore. There are other stores that work properly and consistently, and I feel foolish that I’ve put up with it for this long. Enough is enough.

  • RuphussRuphuss Posts: 2,631

    i am not able to buy anything this month

  • Hemi426Hemi426 Posts: 231
    Hemi426 said:
    Hemi426 said:
    Nath said:

    *sigh*

    A whole bunch of items showed up at $4.99 in my wishlist, but were full-price or another percentage in cart. Maybe it's because it's the witching hour, but these products weren't even reduced in the last week or so, nor do they seem to be reduced today on the sale page. I thought the new store was supposed to fix that sort of weirdness?

    Can confirm:

    Examples in my case:

    https://www.daz3d.com/vr-x01-byos-modular shows at 3.99 (24.95 in cart)

    https://www.daz3d.com/kinley-hair-with-dforce-for-genesis-3-and-8-females shows at 2.99 (27.95 in cart)

    https://www.daz3d.com/sunlit-breakfast-nook shows at 4.99 (19.95 in cart)

     

    What a pity! Received note about wishlist item(s) on sale just 30min ago. That's a pretty bad way to treat customers.

     

     

    I am highly interested in these 3 items. I have screenshots of the shop pages and the total cart. Should I buy at $72.85 and submit a ticket?

    Well, some kind of progress. Prices in store for these three items are back to normal.

  • Mark_e593e0a5Mark_e593e0a5 Posts: 1,601
    edited November 2020

    <sarcasm on>

    Why not make the DAZ store a lottery? Its behaving a lot like one already. Just don't put any prices on the items, apply a random discount in the cart. Some customers get a lucky draw, the others empty their cart and shop elsewhere.

    <sarcasm off>

    EDIT: added tags

    Post edited by Mark_e593e0a5 on
  • RalfZRalfZ Posts: 31

    Well, I'm a bit fed up with this. In fact I won't be buying anything until the store has been sorted, this is beyond ridiculous.

  • Hemi426Hemi426 Posts: 231
    Mark_e593e0a5 said:

    <sarcasm on>

    Why not make the DAZ store a lottery? Its behaving a lot like one already. Just don't put any prices on the items, apply a random discount in the cart. Some customers get a lucky draw, the others empty their cart and shop elsewhere.

    <sarcasm off>

    EDIT: added tags

    This actually worked, emptied my cart and checked another site, just to find a Lilflame outfit 55% off! Thank you (honestly)

  • tsroemitsroemi Posts: 3,503

    Well this is disappointing for sure, got a lot of email notifications from the DAZ plugin saying wishlist items were on sale - but none of them are, or not anymore anyhow, although there was no notification of a flash sale. It's actually kind of mean, I felt so excited. DAZ, please stop doing this, it's not fun.

  • ramastersramasters Posts: 91
    tsroemi said:

    Well this is disappointing for sure, got a lot of email notifications from the DAZ plugin saying wishlist items were on sale - but none of them are, or not anymore anyhow, although there was no notification of a flash sale. It's actually kind of mean, I felt so excited. DAZ, please stop doing this, it's not fun.

    Yea, I get that these things happen, and I try to be mindful of what a pain it is to operate a site like this, but I was so excited to see the wishlist items go up for sale, and was really disappointed that they weren't. It's not a good feeling.

  • Richard HaseltineRichard Haseltine Posts: 108,327
    ramasters said:
    tsroemi said:

    Well this is disappointing for sure, got a lot of email notifications from the DAZ plugin saying wishlist items were on sale - but none of them are, or not anymore anyhow, although there was no notification of a flash sale. It's actually kind of mean, I felt so excited. DAZ, please stop doing this, it's not fun.

    Yea, I get that these things happen, and I try to be mindful of what a pain it is to operate a site like this, but I was so excited to see the wishlist items go up for sale, and was really disappointed that they weren't. It's not a good feeling.

    Do bear in mind, please, that Daz has no control over or involvement in the emails you received.

  • NathNath Posts: 2,951
    Richard Haseltine said:
    ramasters said:
    tsroemi said:

    Well this is disappointing for sure, got a lot of email notifications from the DAZ plugin saying wishlist items were on sale - but none of them are, or not anymore anyhow, although there was no notification of a flash sale. It's actually kind of mean, I felt so excited. DAZ, please stop doing this, it's not fun.

    Yea, I get that these things happen, and I try to be mindful of what a pain it is to operate a site like this, but I was so excited to see the wishlist items go up for sale, and was really disappointed that they weren't. It's not a good feeling.

    Do bear in mind, please, that Daz has no control over or involvement in the emails you received.

    I experienced the same excitement from seeing these items/prices in my wishlist and the same disappointment when they went POOFF again - it doesn't exactly encourage one to spend..

  • RalfZRalfZ Posts: 31
    Richard Haseltine said:
    ramasters said:
    tsroemi said:

    Do bear in mind, please, that Daz has no control over or involvement in the emails you received.

    This is true, but the prices also appeared on the website. Daz should somehow get control over this dreaded store.  :-D

  • Victor_BVictor_B Posts: 392
    edited November 2020

    People, stop blame daz3d. Just see where are those letters came from. Does they came from daz3d.com? I guess that is not.

    Highly likely, that was russian hackers.  wink

    Post edited by Victor_B on
  • Hemi426Hemi426 Posts: 231
    edited November 2020
    RalfZ said:
    Richard Haseltine said:
    ramasters said:
    tsroemi said:

    Do bear in mind, please, that Daz has no control over or involvement in the emails you received.

    This is true, but the prices also appeared on the website. Daz should somehow get control over this dreaded store.  :-D

    That's correct, the product page showed the same price (checked for approx an hour) as stated in the mail. Prices went up in cart only.

     

    EDIT: I just submitted a ticket (with all the screenshots), asking for an invoice at the discounted price.

    Post edited by Hemi426 on
  • AtiAti Posts: 9,185
    Victor_B said:

    People, stop blame daz3d. Just see where are those letters came from. Does they came from daz3d.com? I guess that is not.

    Highly likely, that was russian hackers.  wink

    This was probably meant as a joke, but I want to clarify, that no, they were not sent from Russian hackers. Those were legitimate notifications from the browser addon.

    But do keep in mind that he notifications we send are based on the data that is available to everyone--that data may or may not be correct.

  • ramastersramasters Posts: 91
    Richard Haseltine said:
    ramasters said:
    tsroemi said:

    Well this is disappointing for sure, got a lot of email notifications from the DAZ plugin saying wishlist items were on sale - but none of them are, or not anymore anyhow, although there was no notification of a flash sale. It's actually kind of mean, I felt so excited. DAZ, please stop doing this, it's not fun.

    Yea, I get that these things happen, and I try to be mindful of what a pain it is to operate a site like this, but I was so excited to see the wishlist items go up for sale, and was really disappointed that they weren't. It's not a good feeling.

    Do bear in mind, please, that Daz has no control over or involvement in the emails you received.

    I get you, though I also will say that the addon has likely siphoned more money from me to Daz than imaginable without it because of their price alert emails. So I think on a regular day, the addon is phenomenal, but when there's a pricing error, it's salt in the wound. Even knowing the prices likely weren't accurate, I still got that rush of excitement and it just sucks, you know?

  • NathNath Posts: 2,951
    Ati said:
    Victor_B said:

    People, stop blame daz3d. Just see where are those letters came from. Does they came from daz3d.com? I guess that is not.

    Highly likely, that was russian hackers.  wink

    This was probably meant as a joke, but I want to clarify, that no, they were not sent from Russian hackers. Those were legitimate notifications from the browser addon.

    But do keep in mind that he notifications we send are based on the data that is available to everyone--that data may or may not be correct.

    And the same set of prices was visible to users on the site itself.

  • twitch99twitch99 Posts: 81
    Nath said:
    Richard Haseltine said:
    ramasters said:
    tsroemi said:

    Well this is disappointing for sure, got a lot of email notifications from the DAZ plugin saying wishlist items were on sale - but none of them are, or not anymore anyhow, although there was no notification of a flash sale. It's actually kind of mean, I felt so excited. DAZ, please stop doing this, it's not fun.

    Yea, I get that these things happen, and I try to be mindful of what a pain it is to operate a site like this, but I was so excited to see the wishlist items go up for sale, and was really disappointed that they weren't. It's not a good feeling.

    Do bear in mind, please, that Daz has no control over or involvement in the emails you received.

    I experienced the same excitement from seeing these items/prices in my wishlist and the same disappointment when they went POOFF again - it doesn't exactly encourage one to spend..

    So I had the same disappointment as everyonr else about the middle of the US night email with great prices on some of my wish list items.  So I shop anyway and get the Lets Party 20 % discaount.

     

    I try to check out with my new gift card, suprise, surprise.  There is no gift card check out!!  When did that disappear??  No ticket entered as support takes forever.  Anyone esle try to use a gift card lately??

     

     

    2020-11-24 Daz Store error.png
    1741 x 842 - 223K
  • twitch99twitch99 Posts: 81
    Nath said:
    Richard Haseltine said:
    ramasters said:
    tsroemi said:

    Well this is disappointing for sure, got a lot of email notifications from the DAZ plugin saying wishlist items were on sale - but none of them are, or not anymore anyhow, although there was no notification of a flash sale. It's actually kind of mean, I felt so excited. DAZ, please stop doing this, it's not fun.

    Yea, I get that these things happen, and I try to be mindful of what a pain it is to operate a site like this, but I was so excited to see the wishlist items go up for sale, and was really disappointed that they weren't. It's not a good feeling.

    Do bear in mind, please, that Daz has no control over or involvement in the emails you received.

    I experienced the same excitement from seeing these items/prices in my wishlist and the same disappointment when they went POOFF again - it doesn't exactly encourage one to spend..

    So I had the same disappointment as everyonr else about the middle of the US night email with great prices on some of my wish list items.  So I shop anyway and get the Lets Party 20 % discaount.

     

    I try to check out with my new gift card, suprise, surprise.  There is no gift card check out!!  When did that disappear??  No ticket entered as support takes forever.  Anyone esle try to use a gift card lately??

     

     

    2020-11-24 Daz Store error 1.png
    947 x 563 - 26K
  • Victor_BVictor_B Posts: 392
    edited November 2020
    ramasters said:

    I get you, though I also will say that the addon has likely siphoned more money from me to Daz than imaginable without it because of their price alert emails. So I think on a regular day, the addon is phenomenal, but when there's a pricing error, it's salt in the wound. Even knowing the prices likely weren't accurate, I still got that rush of excitement and it just sucks, you know?

    Yes, I understand your feelings, but we just found out that neither Daz3d nor russian hackers didn't send those letters.

    But daz3d' store is buggie at last days. That's really sucks. Looks like they deploy updates to production without testing (or testing on production site - idk). And site must be unavailable (in "maintetnance mode"), when Database is updating....

    Shopcart must be unavailable till they test and fix everything.

    Post edited by Victor_B on
  • Richard HaseltineRichard Haseltine Posts: 108,327
    twitch99 said:
    Nath said:
    Richard Haseltine said:
    ramasters said:
    tsroemi said:

    Well this is disappointing for sure, got a lot of email notifications from the DAZ plugin saying wishlist items were on sale - but none of them are, or not anymore anyhow, although there was no notification of a flash sale. It's actually kind of mean, I felt so excited. DAZ, please stop doing this, it's not fun.

    Yea, I get that these things happen, and I try to be mindful of what a pain it is to operate a site like this, but I was so excited to see the wishlist items go up for sale, and was really disappointed that they weren't. It's not a good feeling.

    Do bear in mind, please, that Daz has no control over or involvement in the emails you received.

    I experienced the same excitement from seeing these items/prices in my wishlist and the same disappointment when they went POOFF again - it doesn't exactly encourage one to spend..

    So I had the same disappointment as everyonr else about the middle of the US night email with great prices on some of my wish list items.  So I shop anyway and get the Lets Party 20 % discaount.

     

    I try to check out with my new gift card, suprise, surprise.  There is no gift card check out!!  When did that disappear??  No ticket entered as support takes forever.  Anyone esle try to use a gift card lately??

    Currently (I don't know if this is a permanent change) you need tor edeem the Gift Card https://www.daz3d.com/giftcard/customer and it will be added to your store credit, which can then be selected as a payment method.

  • Hemi426Hemi426 Posts: 231
    edited November 2020
    Hemi426 said:
    RalfZ said:
    Richard Haseltine said:
    ramasters said:
    tsroemi said:

    Do bear in mind, please, that Daz has no control over or involvement in the emails you received.

    This is true, but the prices also appeared on the website. Daz should somehow get control over this dreaded store.  :-D

    That's correct, the product page showed the same price (checked for approx an hour) as stated in the mail. Prices went up in cart only.

     

    EDIT: I just submitted a ticket, asking for an invoice at the discounted price.

     

    Ati said:
    Victor_B said:

    People, stop blame daz3d. Just see where are those letters came from. Does they came from daz3d.com? I guess that is not.

    Highly likely, that was russian hackers.  wink

    This was probably meant as a joke, but I want to clarify, that no, they were not sent from Russian hackers. Those were legitimate notifications from the browser addon.

    But do keep in mind that he notifications we send are based on the data that is available to everyone--that data may or may not be correct.

    Just to clarify: There was no absolutely no problem with your great browser addon! I decided to submit a ticket about getting the items at the price showed in store because this actually could further increase DAZs motivation to fix the shop.

    EDIT: Typos because of chunky fingers.

    Post edited by Hemi426 on
  • cherpenbeckcherpenbeck Posts: 1,416

    Acutally the new store works perfect for me. It's the first time this year I'm not feeling compúlsed to buy every day.  Very good, considering I still have to buy real-life Christmas presents.

  • tsaristtsarist Posts: 1,638
    xyer0 said:

    I think the store improvements must be supply-side (i.e., for the people working at Daz) rather than for the consumer. Our experience has remained / will remain mostly the same (other than the dubious improvements of now having a useless store search algorithm and occasionally not being able to use the store).

    It isn't even helpful on the supply side because now they spend ALL day fixing one problem only to have 3 more crop up.

    Daz has a Hydra for a website
This discussion has been closed.