Loading...
> >

!! Store Issues - Known Problems - Please Read !!

1…7475777980…98

Comments

  • kyoto kidkyoto kid Posts: 41,847

    SpottedKitty said:

    Anyone looked at their Product Library page recently? I think the "Purchase Date order" glitch has been fixed at long, long last.

    ...yeah, just checked.  Progress.  

  • TaozTaoz Posts: 10,249

    Fixmypcmike said:

    Taoz said:

    Just convert everything to 64 bit, then it will take a long time before we run into that problem again.  wink

    No pun intended?

    No, just an unintended NOP.

  • GranvilleGranville Posts: 697

    I am unable to get DIM to work. It says that I have too many connections, but I only have one. Is it possible that when my other computer crashed that it left the connection open? How can I manually shut down all connections to DIM, so that I can start the one I want.

    Or is this just one of the stores random errors

     

    2020-12-06_8-36-16.png
    502 x 136 - 9K
  • Robert FreiseRobert Freise Posts: 4,574

    Granville said:

    I am unable to get DIM to work. It says that I have too many connections, but I only have one. Is it possible that when my other computer crashed that it left the connection open? How can I manually shut down all connections to DIM, so that I can start the one I want.

    Or is this just one of the stores random errors

    Too many connections at Daz's end

  • GranvilleGranville Posts: 697

    Whoah.....You are blowing my mind Robert. So we have to fight for server access? Who has the quickest draw ISP? I sure don't. My only option is comcast.

  • Robert FreiseRobert Freise Posts: 4,574

    Giving the store fiasco it's probably a problem with Daz's gateway being swamped with demands

  • GranvilleGranville Posts: 697

    Gosh...that's a bummer for everyone. Just for fun, I'm attaching my work in progress....Aztec Princesss Ixta. Just the Iray viewport - it's not ready to render.

    wip Ixta.png
    1612 x 912 - 873K
  • Robert FreiseRobert Freise Posts: 4,574

    Granville said:

    Gosh...that's a bummer for everyone. Just for fun, I'm attaching my work in progress....Aztec Princesss Ixta. Just the Iray viewport - it's not ready to render.

     

    Looking good

    Yeah I've never seen this at Daz before but then I've never seen them muck up as bad before as far as I can remember and I was buying from them when they were known as Zygote before they became simply Daz (think days of Poser 3 long before Studio came out )

    I've seen this a few times at other sites when they had a ridiculously awesome good sale

  • NovicaNovica Posts: 23,924
    edited December 2020

    I'm not having any problems getting into DIM and downloading fortunately, and just downloaded 52 items. Also, one that wouldn't download previously zipped right along. It was downloading easily at 258mbps. So perhaps try downloads again. (It's 1:30pm Central Time)

    Post edited by Novica on
  • SpottedKittySpottedKitty Posts: 7,232

    Anyone else seeing this? (probably over the last few days at least — I just realised there's a pattern to today's Something Weird Happening™)

    The store pages are loading about as fast as they've always done, except... there's a several second delay, then either the stylesheet or some graphic element that nudges the whole page down a bit finally downloads. It's getting annoying.

    Also, it's getting to be a coin-toss whether any forum page loads at once after clicking a link, or after another several second delay.

  • Worlds_EdgeWorlds_Edge Posts: 2,153

    I was not having DIM problems until today.  Today, although I purchased quite a few items, nothing is showing up in my DIM.  I restarted it and my computer a few times.  It also doesn't show my the files I'd hidden because I did not want to install them.  Quite frustrating.

  • GreenleafCatGreenleafCat Posts: 56

    Is anybody getting some order confirmation emails and not others? I got yesterday's but made two orders today and only got email for one and a couple of days ago I made two orders and only got the confirmation email for one of them.  I have searched my entire gmail account and they aren't anywhere.  It's been more than 24 hours for the first missing email, so I don't think it's coming.

    I also didn't get a gift card email that should have come with today's missing email.

    Fortunately the orders are all in my email history and DIM installs everything.  I got the gift card credit just fine (knock on wood) by entering the code from the order in the order history.

     

  • StezzaStezza Posts: 8,742

    NorthOf45 said:

    Taoz said:

    NorthOf45 said:

    SpottedKitty said:

    Anyone looked at their Product Library page recently? I think the "Purchase Date order" glitch has been fixed at long, long last.

     I do believe you are right. The Z format used for the purchase date field can never double back on itself like the AM-PM format before.

    Now they just need to replace the most confusing AM-PM format with the least confusing 24 hour ISO format.

    That's what I meant to say, but the ISO part didn't come to mind. That's what is used now, with 1 second increments. Not the real purchase date and time, but at least it will sort properly, and never run out, at least until the count reaches the year 2038 (or 2 billion products)cheeky before we do. The year, that is. Yeah, Y2K38 Epochalypse is coming...

    more like the Y2K20 forum apocalypse! blush 

  • souji_monarusouji_monaru Posts: 57

    Okay, if the site is the closest to being fixed, then please fix the Add-On sections for items. Like I've mentioned multiple times, there are no links to add-ons for items at all, making it impossible for people to know of certain add-ons for items, since not all of them have the same names for the item they are an add-on for. I don't even know why that feature was taken from the page design...

  • WendyLuvsCatzWendyLuvsCatz Posts: 40,043

    our little gear and bookmark star icons are back at least

  • KeryaKerya Posts: 10,943

    The newest freebie is Daz Central only ... sigh, I hope the other download options are going to show up.

    https://www.daz3d.com/a-glass-and-bottle-of-champagne

     

  • DAZ_RawbDAZ_Rawb Posts: 817

    Kerya said:

    The newest freebie is Daz Central only ... sigh, I hope the other download options are going to show up.

    https://www.daz3d.com/a-glass-and-bottle-of-champagne

     

    All the download options exist for real, just the product page was off, next time the cache monster decides to release it's jaws from that page it should be updated.

  • KeryaKerya Posts: 10,943

    DAZ_Rawb said:

    Kerya said:

    The newest freebie is Daz Central only ... sigh, I hope the other download options are going to show up.

    https://www.daz3d.com/a-glass-and-bottle-of-champagne

     

    All the download options exist for real, just the product page was off, next time the cache monster decides to release it's jaws from that page it should be updated.

     

    Thank you - the last time that problem showed up it meant that there were no download options at all. But yes: my product library shows all options.

    By the way: thanks to whoever took the time to fix the product library sorting!

     

  • L'AdairL'Adair Posts: 9,479

    @DAZ_Rawb, We have an issue with a specific page of the forums. We're not seeing the comment editor on one of our New User challenge pages: https://www.daz3d.com/forums/discussion/446716/

    Odd that it's missing on one page but not the others.

  • TaozTaoz Posts: 10,249

    L'Adair said:

    @DAZ_Rawb, We have an issue with a specific page of the forums. We're not seeing the comment editor on one of our New User challenge pages: https://www.daz3d.com/forums/discussion/446716/

    Odd that it's missing on one page but not the others.

    IE11 complains that "daz3d.com is not responding due to a long-running script" on some of the pages in that thread, I've seen that on a few other forum pages as well.

  • KeryaKerya Posts: 10,943

    According to Chohole that problem is reported:

    https://www.daz3d.com/forums/discussion/comment/6293966/#Comment_6293966

     

  • VisuimagVisuimag Posts: 578

    I simply can't add to my Wishlist anymore (although this is new, within the last week).

  • KeryaKerya Posts: 10,943

    Visuimag said:

    I simply can't add to my Wishlist anymore (although this is new, within the last week).

     

    Workaround: add to cart and from cart to wishlist.

  • NovicaNovica Posts: 23,924

    Curious-   Whenever I used my PC+ coupons to get the $6 off, free items in the cart would also get some of the discount. I can't remember how they were set up though, I believe they showed an initial price in the gallery with it marked to free, just like today's holiday free item. 

    With the holiday daily free item today, I just tested the cart and the 6.00 was taken off all the other items.  I did it with and without the free item in the cart, got the same results. So it appears affecting the free item undesirably when using the PC+ codes may be fixed with this new store?

  • AtiAti Posts: 9,182

    Novica said:

    Curious-   Whenever I used my PC+ coupons to get the $6 off, free items in the cart would also get some of the discount. I can't remember how they were set up though, I believe they showed an initial price in the gallery with it marked to free, just like today's holiday free item. 

    With the holiday daily free item today, I just tested the cart and the 6.00 was taken off all the other items.  I did it with and without the free item in the cart, got the same results. So it appears affecting the free item undesirably when using the PC+ codes may be fixed with this new store?

     I tried using a coupon with a free item a couple of days ago, and it did not deduct the whole $6. This was a couple of days ago—it may be fixed by now.

  • NovicaNovica Posts: 23,924
    edited December 2020

    It is indeed working at the moment, at least on the holiday freebie today.  And actually, this is funny. It deducted 6.02    It was 105.66 and ended up being 99.64   So I gained two cents in discounts. 

    Bad thing- I didn't receive an email for my order. Sheesh, step BACKWARD. I had been getting them, after the initial not-getting-them. It cleared up and I had no problems, now I am not getting the emails again. It is, however, in my Orders. 

    Post edited by Novica on
  • KeryaKerya Posts: 10,943

    Novica said:

    It is indeed working at the moment, at least on the holiday freebie today.  And actually, this is funny. It deducted 6.02    It was 105.66 and ended up being 99.64   So I gained two cents in discounts. 

    Bad thing- I didn't receive an email for my order. Sheesh, step BACKWARD. I had been getting them, after the initial not-getting-them. It cleared up and I had no problems, now I am not getting the emails again. It is, however, in my Orders. 

     

    The Coupon not applying to the zero dollar items was one of the ideas of the new store - and yes, it looks like it works.

    As for your email: wait an hour or two. I bought something today and got my email two hours later.

  • NovicaNovica Posts: 23,924

    @kerya  Thanks for letting me know. That still is a step backward though, from it working instantly to a two hour or more delay. 

  • LeanaLeana Posts: 12,746

    Novica said:

    Curious-   Whenever I used my PC+ coupons to get the $6 off, free items in the cart would also get some of the discount. I can't remember how they were set up though, I believe they showed an initial price in the gallery with it marked to free, just like today's holiday free item. 

    With the holiday daily free item today, I just tested the cart and the 6.00 was taken off all the other items.  I did it with and without the free item in the cart, got the same results. So it appears affecting the free item undesirably when using the PC+ codes may be fixed with this new store?

    PC coupons usualy don't have problems with "regular" freebies like the Xmas ones, which are basically 100% off for everybody, because the discount which sets them free is computed before the coupon is applied.

    What they have problems with are "get it free (or for a fixed price) with purchase" rules, because those rules apply after the coupons, or at least they did in the old store. Hopefully the new one handles that better.

  • DanaTADanaTA Posts: 13,333

    I always, always, do a separate order when useing the PC coupons.  That way there are never any issues.  I've done it this way for years.

    Dana

This discussion has been closed.