!! Store Issues - Known Problems - Please Read !!
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While i do apreciate the work of Jack and the others mods do to try to keep an order on all these problems, i wish the store was closed. Since the store was closed during the "change/migration" it can be done again, so It is an option. To correct a problem in an always changing daily sale you will need the customer feedback as always. But after a big migration that left holes and base store issues, you need Testers and correct the root issues, not patch today and need fixing again tomorrow.
(・_・ヾ
(Kidding... Also, not a political/election image. Purely Daz-related.)
I'd be more confident in that "if it's broken, we know about it" if it hadn't gone live in its current state to begin with.
Guys, it seems it's finally coming together. My cart looks nearly perfect. Only
- Platinum Club Anniversary 2020 Mega Pack 5 and
- Foxhole Props
still show a price whereas they are introduced as free. Apart from that everything seems to be properly priced.
Do you think it would be possible to get a list with more detail than 3 items (a catch-all for discounts, a catch-all for free items, and "everything else")?
Right now I've got an error where a $400 gift certificate just disappeared. That's a bit too much for me to write off as "everything else" or "we know the problems: all of them". A little transparency goes a long way.
When you say disappeared, what do you mean, that you've purchased? not showing in your account?
I am still appearing as "not part of the Platinum Club" as far as pricing discounts is concerned. :(
Have you logged out completely and back in again?
BYOB now working for me. (At $2.96 for three dollarcents cheaper)
Items currently not showing up in the product library, but working download links are provided in the order.
I re-logged just now and I also cleared the cache of my browser (just in case). Everything works fine. Thank you Jack!
Lots of things are working for me now, too: BYOB went through okay and items are in library to download - 'save on several' coupon worked fine - two fast grabs also worked just fine. Only thing still amiss: Category sales, the items still don't reduce. Otherwise: getting there, yay!!!!!
Trying to stay optimistic, I know you guys will get it all sorted out in time, so on a good note from what I've seen so far, searching for items and page load times in general seem to be greatly improved, on my end at least
Phew... glad to hear it.
Do we need to log out and back in? I can see that prices have had some adjustments, but are still not matching the expectation. i.e. https://www.daz3d.com/le-mousquetaire-for-genesis-8-males should not be 6.99 for me as part of the PC+ sale; and Category 9 is not the additional percentage off the PC+ pricing when in the cart with a new or recent release.
OK, think now everything is fine at least cart-wise. Only product I'm not sure about are the Foxhole Props. Could have sworn I saw them as free item of week/or day on the sale page earlier. But as they are no longer there I think their price in cart is correct?!
You're quite right, I saw them too. Maybe they'll be back as free later on, I'd rather wait.
PC+ prices still NOT showing - I have cleared cache, Logged out, closed bbowser and then started again - catalog pages and detail pages still do not show PC pricing. Any Idea when PC pricing will be stable?
They were pulled this morning, but hopefully will be back, free, ASAP
On the bright side, we ARE spending a great deal of time looking at the DAZ store. :)
I'm back by the way. And if you have no clue who I am or why you should care, then what I meant to say is...
Hello everyone. Hope you and yours are doing well in the virtual world and in the real one, esp. the real one right now.
Am I here?
Well, I thought I was back, but I can't see any of my posts. Maybe I have been caught up in the shopping cart. ;)
I hope that the absence of order confirmation email and gift card link for those who bought a gift card yesterday are also among the known issues and priorities.
In theory, the PC pricing should be good now.. how much are seeing todays new item https://www.daz3d.com/pharaohs-ruin for?
I noticed that PC+ items for a day are now 1.99 instead of 1.59 when there is a new item in the cart.
I don't think that extra 20% discount is mentioned anywhere on the sales page, but it has been working like that throughout this years PC+ sale.
Is this an error, or has the policy changed?
PC+ prices still NOT showing - I have cleared cache, Logged out, closed bbowser and then started again - catalog pages and detail pages still do not show PC pricing. Any Idea when PC pricing will be stable?
for me, it's still $
14.95/ $10.47 even though I am a PC+ member until 2022EDIT - BUT in my shopping cart, the PC+ price is correct
https://www.daz3d.com/le-mousquetaire-for-genesis-8-males ; Does not have the correct price for PC+ Still New Release.
I admit I can't even find the free emga pack 5. I do have the foxhole in the cart but not free at the moment :) I'm not in a stress for anything right now, so at the moment I can have patience ^^
Ok, that one I think is just a one-off issue which I'll report.
Ok - can you just try another browser just to rule out a login issue please? Do you see any PC membership info in your account page?
The 30% discount DAZ items shows for me now in store but all PC+ items show as 30% in store, however, the discount is applied correctly in cart. PCFAD still show full price in the store but again discount applies in the cart.