Sales thread: Report Issues Here. & "There's Always Another Sale™"
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Reported.
I had reported problems earlier but now things seem to be working, with sale prices showing and all the coupons working.
Since yesterday I have managed to make 6 orders and I confirm that I am not receiving e-mail confirmations either.
My email receipts seem to show up in groups of three with the order in which they were ordered reversed. The new software is just weird...
Category sale still blank and calculating...
It would be nice if we those of us who own of the G8 bundles to get a different offer. Or if we own all of the G3 bundles. The only ones I was able to use a coupon for were some G2 bundles. Just leaves an apology for the pain of what the store is doing rather unuseful, which is more frustrating.
And now I'm not getting receipts for my orders.
And DIM keeps saying I have nothing to download after days of orders... Nvm on this complaint; suddenly 118 items are showing up. Hopefuly it's everything.
Literally nothing to be angry about? Do you even realize how much time customers have wasted being unpaid beta testers for the new shop? Of course we are owed at least a common token of courtesy, and having the very same items we should have been able to purchase without issue offered at 150% the cost they were the past few days (and with the previous discount with a new purchase no longer working, may I add) is not courtesy, it is rubbing salt on the wound. The rest of the offer is fine, nothing more generous than we have been offered on multiple ooccasions (the extra 60% usually allows for five items, rather than three, for instance) and the old pro bundles may feel like a great deal to newcomers who don't already have every thing they need from those generations, but it is hardly enough to warrant an insinuation of entitlement over feeling frustrated.
Bought Platinum Club (expired recently) got charged for it but cart is not acknowleging PC membership and my membership still shows as expired.
Try relogging in the store, and if that's not enough deleting cache and daz3d cookies before logging in.
Thanks for your help. Emptied cart. Deleted all history. relogged in. This is bizarre (and annoying). This free item (only one works) without a purchase is showing as free as it should for a PC+ member , yet I am not a pc member according to Daz as you can see by the 3rd screenshot.
Try to put something by 3D Sugar or Jwolf from the sale into the cart and see. They only get 10% off with a debut or still new item. See my screenshot from my earlier post.
Great new store, but perhaps some more testing should have been done - I have never seen this thread fill up the pages so fast. Most Friends of the sale items show with NO discount on the sales page or in cart - this is really saving me money.
I know the company line is that with the new store we can fix things which we never could with the old, but five days in, and I don't see it happening yet, and if you lose the goodwill of existing customers along the way, will you still make a profit? I am not prepared to waste much more of my time trying to see if maybe I can get the prices some other customers think maybe we should get, but only if I try to keep score in this thread.
I have lost the will to shop.
After checking out, https://www.daz3d.com/platinum-club-anniversary-2020-mega-pack-5 says it contains products that aren't available through DIM and it do a manual install.
However, when clicking the download link (see above), the section for download links (as well as included products) on the downloader page in the product library is blank. As an FYI, a few of the items did show up in DIM - Rapture Iray Addon, Zweihanders, and Car Mark.
EDIT: It appears that, even though the receipt page stated the PC Anniversary Mega Pack 5 contains non-DIM items, all items I didn't already own (the 3 noted above) showed up in DIM, so I do have everything in DIM and no manual download is necessary (for me, at least).
Reported.
Reported
"Buy any Debut or Still New Release to get an EXTRA 60% OFF*^
3 items of your choice with Coupon Code: GIMME-MORE"
It's only discounted 1 item for me.
Also, Cherubit's items aren't discounted even though they're listed as a Friday Friend of the Sale.
When going through the Friends of the Sale list one by one, some would and some wouldn't get the full discounts with GIMME-MORE. Then I clicked on the View All Items button and it took me to Wednesday's list, not today's:
https://www.daz3d.com/Wednesday-PA-Products-For-Your-Library
However, everything I tried from Wednesday's list did indeed get the full discounts. Finally picked up Ultra Scenery and Mesh Grabber cheap.
Friends of the Sale section is being worked on.
I see that as well, in the one order I've made since the switchover. Could be it's a glitch message that appears every time instead of only when it needs to — wouldn't be the first time something like that crops up here.
https://www.daz3d.com/fairground-helter-skelter
oops
Lots of bugs and broken stuff being reported here (& some even get fixed: THANKS Daz for finally fixing 2 products I'd been trying to buy for like 3 days & a spotlight item today) but here's something interesting: either a harmless bug or an actual BENEFIT to this store software fiesta:
While playing Cart-Thunderdome I was price-checking and trying to make up my mind about which contestants would survive the COUPON (Gimme-More) episode of the cart thunderdome for the day since the CPN is for ONLY "up to 3 items" - BRUTAL!! :) Used to be, when you had x items in cart and the cpn applied, great; if you added another (because you found something in the selection group you may want instead of 1 already carted or just to see the final price--or as sometimes happens for me, an item has a discount already that is acceptable to buy WITHOUT the COUPON but only because you're cart is "catalyzed by DEBUT NEW RELEASES say so you want to buy the x amount permitted by the cpn at the cpn rate, but the EXTRA ITEM from the selection category at the discount the cart give without the cpn on that item because the DEBUTS catalyzed discounts) item to the cart the CPN used to drop out, the msg would say invalid etc BECAUSE YOU HAD TOO MANY ITEMS from the selection category. So you could not take advantage of a catalyzed cart to buy additional items from a CPN selection category with base discounts active even if you were willing to buy that extra item(s) over the cpn limit at the cart price without the cpn further affecting them. Even just to price check the products with the coupon you had to play the cart-dance of taking out and putting in stuff to keep the counts correct to make cpn show the prices and you had to REAPPLY THE CPN every time you overloaded the items and "broke" the cpn out of cart, Just a bit ago before the DazDay died I had a catalyzed cart full of stuff and was trying to go final thunderdome lightning rounds to settle the 3 items for GIMME-MORE, and lo, I accidentally put another category item in the cart before taking 1 of the current 3 items out and the CPN did not drop out, the 3 cpn-affected items STAYED CPN'd, the CPN stayed APPLIED in the cart, and the 4th item simply showed the discount resulting from the sale price on the item already PLUS the discounts xtra from the catalyzed cart with DEBUTS/STILLS etc, so that was amazing and a very NICE SURPRISE. I tested this by adding other category items and the same thing persisted. By removing one of the first CPN-affected category items, and letting the cart refresh itself, one of the newly added but previously not CPN-affected items took up the CPN effect automatically without me then having to REAPPLY the CPN. This is a minor thing, and still, to me at least, it's a POSITIVE THING. It this is a bug, I hope they don't bother fixing it since it seems both benign and helpful. If this actually is an IMPROVEMENT in cart/coupon behavior, then THANK YOU DAZ.
when checkout
https://www.daz3d.com/BYOB10
oops
Oops Pages for the Debut New Releases all over the place and a "copy text" button next to the GIMME-MORE code. Strange, when not intendet for every code ... and it looks terrible like it's missing it's formating...
I addet the dForce Stephanie Ponytail for Genesis 8 Females with the cart symbol, but the card does not show the item and there was an errorcode before the cart was updated.
*Update.... happens for all Items in Debut New Releases
Daz is aware of present errors and are working on them.
So even tho the 'special-gift' code etc is repeated again today, they don't work if you used them yesterday.
If it's meant to be like that, not sure I can agree with the "special gifts and savings all weekend".
I thought the same thing.
not sure , but shouldnt be BYOB 10 & 9 available?
Agreed.