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Sales thread: Report Issues Here. & "There's Always Another Sale™"

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  • nomad-ads_8ecd56922enomad-ads_8ecd56922e Posts: 1,994

    On a different note, anyone else but me having an issue with DIM failing to download Nature - Lake and Forest Ps?

  • Cora ReginaCora Regina Posts: 731
    edited October 2020
    nomad-ads_8ecd56922e said:

    On a different note, anyone else but me having an issue with DIM failing to download Nature - Lake and Forest Ps?

    Not that one specifically, but I've certainly been having issues downloading things all day. I left some stupid big products (5-8GB total per product) to download while I was asleep, only to come back and find that many components had failed. It took me over 14 hours to download the Classic Suits shader pack in its entirety because three out of seven pieces kept failing. Same for the maple tree HDRI, all of which failed at first and one of which persisted at it.

    When I was finally able to get them to download, it was only after many, many, MANY attempts and the speeds were agonizingly slow. Download issues (and the inability to access paid-for content), especially going into the weekend, seem to be the new normal.

    In happier news, I was literally just able to get the Nature - Lake and Forest Ps package to download through the website, so give that a try. A lot of the time if it doesn't work one way, it doesn't work the other, either, so I was a little surprised when it went about things without issues.

    Post edited by Cora Regina on
  • jakibluejakiblue Posts: 7,281

    If you can't mix the BYOB 7 and BYOB 8 to get the required amount, what is the point of having them both showing? 

  • jakibluejakiblue Posts: 7,281

    New promo banner on store page, new background on the sale page....but everything else is still yesterday. 

  • Cris PalominoCris Palomino Posts: 12,446
    jakiblue said:

    New promo banner on store page, new background on the sale page....but everything else is still yesterday. 

    Looks like the new items are only on the store front page, so reporting.

  • jakibluejakiblue Posts: 7,281

    Yes new reeleases and still new releases not showing on sale page. The Plat for a Day seems to be working. The halloween 80% off tho, some of the new ones that were added aren't discounting.  

    Cris Palomino said:
    jakiblue said:

    New promo banner on store page, new background on the sale page....but everything else is still yesterday. 

    Looks like the new items are only on the store front page, so reporting.

     

  • L'AdairL'Adair Posts: 9,479
    edited October 2020
    jakiblue said:

    New promo banner on store page, new background on the sale page....but everything else is still yesterday. 

    The link to Still New items includes the products released yesterday; The Spotlight Item is new, (though not yet discounting to 85% for me;) Both BYOB 7 and BYOB 8 are listed; PC+ for a Day includes yesterday's products, but also has new products, so maybe double what was there yesterday.

    Adding one of the new releases from the main shop page got the expected discount on the PC/Day items in my cart. Adding another new item from the shop page triggered the additional 10% discount for two or more. Friends of the Sale items I tried were also discounting correctly for having a Debut item in the cart.

    It looks like someone forgot to update the list of SKUs for the Debut and Still New sections on the page, but everything else appears to be correctly placed. Although it may be a mistake for the items from yesterday to still be in PC/Day.

    Post edited by L'Adair on
  • Mark_e593e0a5Mark_e593e0a5 Posts: 1,601

    Today's spotlight item ends with 70% discount for PC+ members when put into cart, not 85% as advertized.

  • Mark_e593e0a5Mark_e593e0a5 Posts: 1,601
    edited October 2020

    Plat for a Day shows yesterday's items in the carousel, but clicking on the "View All Items" shows the correct page (weird, used to be the other way round laugh.)

    Post edited by Mark_e593e0a5 on
  • WonderlandWonderland Posts: 7,133

    https://www.daz3d.com/horrifying-skins-volume-3-for-genesis-3-and-8-females-add-on-textures from the horror section is not 80% off with debut item in cart. 

  • Cris PalominoCris Palomino Posts: 12,446

    The horror items require a debut. From what I can see, the ones on the promo page should have been moved to still new. The debut are on the store front page. When I put one of those in my cart, the horror items were discounting as expected.

  • TaozTaoz Posts: 10,236
    edited October 2020

    I've tried to use next months PA coupon on an order (it usually works the last day of the previous month) and it does apply without errors but the $6 are not being subtracted.

    Post edited by Taoz on
  • LeanaLeana Posts: 12,738
    Taoz said:

    I've tried to use next months PA coupon on an order (it usually works the last day of the previous month) and it does apply without errors but the $6 are not being subtracted.

    What do you have in your cart?

  • WonderlandWonderland Posts: 7,133

    https://www.daz3d.com/horrifying-skins-volume-3-for-genesis-3-and-8-females-add-on-textures from the horror section is not 80% off with debut item in cart. 

    Cris Palomino said:

    The horror items require a debut. From what I can see, the ones on the promo page should have been moved to still new. The debut are on the store front page. When I put one of those in my cart, the horror items were discounting as expected.

    The other items discount for me but not that one,..

  • TaozTaoz Posts: 10,236
    Leana said:
    Taoz said:

    I've tried to use next months PA coupon on an order (it usually works the last day of the previous month) and it does apply without errors but the $6 are not being subtracted.

    What do you have in your cart?

    26 Plat for A Day items. 

  • LeanaLeana Posts: 12,738
    edited October 2020
    Taoz said:
    Leana said:
    Taoz said:

    I've tried to use next months PA coupon on an order (it usually works the last day of the previous month) and it does apply without errors but the $6 are not being subtracted.

    What do you have in your cart?

    26 Plat for A Day items. 

    Well that's likely the problem. $ off coupons usually don't work well with "fixed price" sales, not just "free with purchase" rules.

    My guess is that the coupon does apply, but the rule making those items $1.99 applies after the coupon, so the discount is lost.

    Post edited by Leana on
  • TaozTaoz Posts: 10,236
    Leana said:
    Taoz said:
    Leana said:
    Taoz said:

    I've tried to use next months PA coupon on an order (it usually works the last day of the previous month) and it does apply without errors but the $6 are not being subtracted.

    What do you have in your cart?

    26 Plat for A Day items. 

    Well that's likely the problem. $ off coupons usually don't work well with "fixed price" sales, not just "free with purchase" rules.

    My guess is that the coupon does apply, but the rule making those items $1.99 applies after the coupon, so the discount is lost.

    So technically a bug? 

  • LeanaLeana Posts: 12,738
    Taoz said:
    Leana said:
    Taoz said:
    Leana said:
    Taoz said:

    I've tried to use next months PA coupon on an order (it usually works the last day of the previous month) and it does apply without errors but the $6 are not being subtracted.

    What do you have in your cart?

    26 Plat for A Day items. 

    Well that's likely the problem. $ off coupons usually don't work well with "fixed price" sales, not just "free with purchase" rules.

    My guess is that the coupon does apply, but the rule making those items $1.99 applies after the coupon, so the discount is lost.

    So technically a bug? 

    Yes, it's a known issue with current store software. You could open a support ticket to get money back for the coupon discount, or decide you'll use it with another order.

  • Mark_e593e0a5Mark_e593e0a5 Posts: 1,601

    All the debut new items for the Eternal Handmaiden" are shown in the shop front page, but not the bundle.

    https://www.daz3d.com/eternal-handmaiden-bundle

  • TaozTaoz Posts: 10,236
    Leana said:
    Taoz said:
    Leana said:
    Taoz said:
    Leana said:
    Taoz said:

    I've tried to use next months PA coupon on an order (it usually works the last day of the previous month) and it does apply without errors but the $6 are not being subtracted.

    What do you have in your cart?

    26 Plat for A Day items. 

    Well that's likely the problem. $ off coupons usually don't work well with "fixed price" sales, not just "free with purchase" rules.

    My guess is that the coupon does apply, but the rule making those items $1.99 applies after the coupon, so the discount is lost.

    So technically a bug? 

    Yes, it's a known issue with current store software. You could open a support ticket to get money back for the coupon discount, or decide you'll use it with another order.

    OK, thanks!

  • chromchrom Posts: 261

    https://www.daz3d.com/recommended-horror-items

    many items are not reduced (correctly) with "real" debut new item - e.g.:

     

    Bludgeon Weapons

     Move to Wishlist

     Remove Item

    $14.95

    $8.22

     

    Vampires! - Poses for Genesis 3 Female(s) and Arabella 7

    Vampires! - Poses for Genesis 3 Female(s) and Arabella 7

     Move to Wishlist

     Remove Item

    $14.95

    $3.33

    Sempiterno Nocte Poses for Lavinia

    Sempiterno Nocte Poses for Lavinia

     Move to Wishlist

     Remove Item

    $14.95

    $3.33

  • WonderlandWonderland Posts: 7,133

    https://www.daz3d.com/horrifying-skins-volume-3-for-genesis-3-and-8-females-add-on-textures in horror section still not discounting with debut items in cart. As you can see other items are. 

    23D85566-0FAF-4E10-BBE9-835C4EA72B1E.jpeg
    1525 x 1785 - 855K
  • j_jobs_5aed5ee339j_jobs_5aed5ee339 Posts: 90

    Anyone else's wishlist was emptied ? Mine has disappeared ( and I had over 30 items in it ).

  • DarkS474DarkS474 Posts: 154
    Wonderland said:

    https://www.daz3d.com/horrifying-skins-volume-3-for-genesis-3-and-8-females-add-on-textures in horror section still not discounting with debut items in cart. As you can see other items are. 

     

    Tried adding some horror items with a debut item and while yesterday the discount was correctly applied and I bought many .. today it is not working and it is adding items at the shown discounted prices without adding any additional discount.

     

  • Cris PalominoCris Palomino Posts: 12,446
    Wonderland said:

    https://www.daz3d.com/horrifying-skins-volume-3-for-genesis-3-and-8-females-add-on-textures in horror section still not discounting with debut items in cart. As you can see other items are. 

     

    DarkS474 said:
    Wonderland said:

    https://www.daz3d.com/horrifying-skins-volume-3-for-genesis-3-and-8-females-add-on-textures in horror section still not discounting with debut items in cart. As you can see other items are. 

     

    Tried adding some horror items with a debut item and while yesterday the discount was correctly applied and I bought many .. today it is not working and it is adding items at the shown discounted prices without adding any additional discount.

     

    I will report the Horrifying Skins. I'll need specifics on any others please.

  • WonderlandWonderland Posts: 7,133
    Cris Palomino said:
    Wonderland said:

    https://www.daz3d.com/horrifying-skins-volume-3-for-genesis-3-and-8-females-add-on-textures in horror section still not discounting with debut items in cart. As you can see other items are. 

     

    DarkS474 said:
    Wonderland said:

    https://www.daz3d.com/horrifying-skins-volume-3-for-genesis-3-and-8-females-add-on-textures in horror section still not discounting with debut items in cart. As you can see other items are. 

     

    Tried adding some horror items with a debut item and while yesterday the discount was correctly applied and I bought many .. today it is not working and it is adding items at the shown discounted prices without adding any additional discount.

     

    I will report the Horrifying Skins. I'll need specifics on any others please.

    https://www.daz3d.com/deadend-poses also not working.

  • jakibluejakiblue Posts: 7,281

    See screenshots. 

    I have two new releases in cart (the two pyramid ones) as well as some PFAD items. 

    First screenshot shows the top row of the halloween selections - if these items are not supposed to be there they need to be removed. 

    Second screenshot shows three of these items in my cart (that has two new releases also) and you can see the discount is not being applied at all. 

    halloween01.jpg
    2220 x 1028 - 957K
    halloween02.jpg
    2131 x 671 - 257K
  • Ghosty12Ghosty12 Posts: 2,080

    Having issues with DiM having failed downloads of some items.. sad

  • Catherine3678abCatherine3678ab Posts: 8,556
    edited October 2020

    This horror item did not discount as expected in the shopping cart so I didn't buy it.

    was not discounted in the cart like the others were.png
    310 x 490 - 182K
    Post edited by Catherine3678ab on
  • WonderlandWonderland Posts: 7,133

    Only about 20% of the horror items I checked actually discount correctly. The rest do not. Too many to list. 

This discussion has been closed.