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Report sales errors here. "There's Always Another Sale™"

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  • Richard HaseltineRichard Haseltine Posts: 107,909
    Mattymanx said:
    Richard Haseltine said:
    daveso said:

    New Release Victorian Microscopy links to the DAZ home page. . I copied link address. it is:
    https://www.daz3d.com/

    The link was right for me, though - this doesn't seem to be a case of the links being wrong on the site itself but some other thing causes soem people to receive wrong links. It's happened to me, with different products, a few times.

    It happens to me in Waterfox and Firefox, logged in or out.

    But works in Firefox for me.

  • thistledownsnamethistledownsname Posts: 1,336

    I just wanted to give a shout out to how awesome Marcus in customer service has been with me this month.  Every time an item I recently bought comes up in a new bundle, or a coupon comes out that could apply to things I just bought, he's there to help me out.  We've just got a running email chain going for it.

  • SevrinSevrin Posts: 6,313

    Tiles Aplenty Vol X component listing looks kind of weird.  Someone got carried away with the number of columns.

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  • scorpioscorpio Posts: 8,533
    thistledownsname said:

    I just wanted to give a shout out to how awesome Marcus in customer service has been with me this month.  Every time an item I recently bought comes up in a new bundle, or a coupon comes out that could apply to things I just bought, he's there to help me out.  We've just got a running email chain going for it.

    Nice - I will have to see if I can get the same personal treatment tickets often take a a few days for me to get sorted and I'm hearing how people are waiting at least 5 days to get a response at the moment, so that sort of service could be really handy.

  • frankrblowfrankrblow Posts: 2,052

    Leisa 8 is now up: https://www.daz3d.com/leisa-8-pro-bundle and how unique! A white, pretty female...

  • Daz Jack TomalinDaz Jack Tomalin Posts: 13,810
    Sevrin said:

    Tiles Aplenty Vol X component listing looks kind of weird.  Someone got carried away with the number of columns.

    Will take a look :)

  • WonderlandWonderland Posts: 7,133
    edited November 2019

    $2.99 items are showing as $5.00

    And I still can’t post screenshots or images on an iPad. I used to be able to. What changed?

    Post edited by Wonderland on
  • Cris PalominoCris Palomino Posts: 12,440
    Wonderland said:

    $2.99 items are showing as $5.00

    And I still can’t post screenshots or images on an iPad. I used to be able to. What changed?

    Reported. Works with pro bundle, not without.

  • WonderlandWonderland Posts: 7,133
    Cris Palomino said:
    Wonderland said:

    $2.99 items are showing as $5.00

    And I still can’t post screenshots or images on an iPad. I used to be able to. What changed?

    Reported. Works with pro bundle, not without.

    So catch up sale items are actually $5.00 not $2.99?

  • Cris PalominoCris Palomino Posts: 12,440

    The text has been corrected.

    Get Catch-Up Sale Items for $2.49 when you buy the Leisa 8 Pro Bundle

    Wonderland said:
    Cris Palomino said:
    Wonderland said:

    $2.99 items are showing as $5.00

    And I still can’t post screenshots or images on an iPad. I used to be able to. What changed?

    Reported. Works with pro bundle, not without.

    So catch up sale items are actually $5.00 not $2.99?

     

  • DeathKnightDeathKnight Posts: 98

    Nice... Raise the price of catch up sale items and require a huge buy-in (Pro bundle purchase) to get them for 50 cents less than the usual catch up price. Now that's crummy.

  • Matt_CastleMatt_Castle Posts: 3,003
    edited November 2019

    Is the catch-up sale supposed to be every PC+ for a day item?

    For example, I know https://www.daz3d.com/exo-suit-for-genesis-3-female-s was part of the sale (which the Daz Deals price history confirms), but it's not back in the sale, nor are many Ironman13 items, so it's clear a lot is missing, and I'm wondering whether that is deliberate. Exactly how far is this catch-up supposed to go?

    If Daz want the catch-up sale to be an incentive to buy into Leisa, omitting a lot of those items isn't the greatest enticer; the sale is providing no other significant discount on older content (the few percent off today's PC+ items isn't really very meaningful; maybe a couple of bucks compared to not buying the bundle).

    Post edited by Matt_Castle on
  • Payat ParinPayat Parin Posts: 1,170

    What? Catch up raised to $5.00 now! I was hoping to catch up surprise but no...

  • Richard HaseltineRichard Haseltine Posts: 107,909
    Habulin Dati said:

    What? Catch up raised to $5.00 now! I was hoping to catch up surprise but no...

    Well, maybe this a special catch-up aimed at people buying, or considering buying, the new character - for whom the extra discount is a sweetner, or an additional incentive. It doesn't mean there won't (though I don't know there will) be a "normal" catch-up at the weekend.

  • AZDigitalArtistAZDigitalArtist Posts: 806

    Anyone know why Gabi is listed in both the pro bundle and as an add-on?

     

  • Richard HaseltineRichard Haseltine Posts: 107,909
    AZDigitalArtist said:

    Anyone know why Gabi is listed in both the pro bundle and as an add-on?

    Flagged this up, thank you.

  • zombietaggerungzombietaggerung Posts: 3,844

    I know it's a bit late in the day, but https://www.daz3d.com/primal-outfit-for-genesis-3-female-s is listed twice in the PC+ for a Day category.

  • SlimerJSpudSlimerJSpud Posts: 1,456
    edited November 2019

    Blast you, DAZ! I had it all figured out that I would skip the odd numbered Genesis figures, kind of like the saying about Star Trek movies, then THIS comes along for $5.00. Now, I'm in the G3F camp too!

    Post edited by SlimerJSpud on
  • HavosHavos Posts: 5,573
    SlimerJSpud said:

    Blast you, DAZ! I had it all figured out that I would skip the odd numbered Genesis figures, kind of like the saying about Star Trek movies, then THIS comes along for $5.00. Now, I'm in the G3F camp too!

    It was just 1.99 yesterday.

  • GalaxyGalaxy Posts: 562
    Nowadays store change over time changed/delayed or it is due to catching
  • HavosHavos Posts: 5,573

    It is stating that the catch-up items are 2.99 on the main sale page (2.50 if bought with the Leisha Pro Bundle). However on the sales page and in the cart they are showing as $5.00.

    Is this a pricing error, or an error on the main page, that should say 5.00, not 2.99?

  • L'AdairL'Adair Posts: 9,479
    Havos said:

    It is stating that the catch-up items are 2.99 on the main sale page (2.50 if bought with the Leisha Pro Bundle). However on the sales page and in the cart they are showing as $5.00.

    Is this a pricing error, or an error on the main page, that should say 5.00, not 2.99?

    The same thing happened yesterday, and the correction was to remove the $2.99 price from the sales page adcopy. I'd be really surprised if they were $5.00 yesterday and $2.99 today.

  • Cris PalominoCris Palomino Posts: 12,440
    L'Adair said:
    Havos said:

    It is stating that the catch-up items are 2.99 on the main sale page (2.50 if bought with the Leisha Pro Bundle). However on the sales page and in the cart they are showing as $5.00.

    Is this a pricing error, or an error on the main page, that should say 5.00, not 2.99?

    The same thing happened yesterday, and the correction was to remove the $2.99 price from the sales page adcopy. I'd be really surprised if they were $5.00 yesterday and $2.99 today.

    We may have missed that it was in the text at the top of the page as the carousel shows the correct info: They're 2.49 with purchase of Leisa Pro Bundle...5.00 without purchase.

  • NorthOf45NorthOf45 Posts: 5,687
    edited November 2019

    The Garden Beauty Bundle (and the individual parts) is missing from the Still New selection. It does get the extra 10% with two or more Debut New / Still New in the cart, though.

    Post edited by NorthOf45 on
  • Cris PalominoCris Palomino Posts: 12,440
    NorthOf45 said:

    The Garden Beauty Bundle (and the individual parts) is missing from the Still New selection. It does get the extra 10% with two or more Debut New / Still New in the cart, though.

    We have sent in a query.

  • barbultbarbult Posts: 26,175

    I can't see the prices of Debut New Releases. The text is white on a white background in both Chrome and Firefox,

     

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  • Richard HaseltineRichard Haseltine Posts: 107,909
    barbult said:

    I can't see the prices of Debut New Releases. The text is white on a white background in both Chrome and Firefox,

     

    Reporting, thank you.

  • deepred6502deepred6502 Posts: 388
    edited November 2019

    I've just filed a ticket for an overcharge on these Catch-up Sale items I purchased several hours ago:

    https://www.daz3d.com/world-of-glass-maze
    https://www.daz3d.com/iray-skies-2-10-skies-hdris-for-use-with-iray

    The correct amount showed up when I made the PayPal transaction, but the full amount appeared in the confirmation e-mail & my DAZ accounts page.

    As of typing this, the items are still displaying the correct price I bought them at (see attachments).

     

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    Post edited by deepred6502 on
  • AZDigitalArtistAZDigitalArtist Posts: 806
    edited November 2019

    Thank you to DAZ for the great sales.  Although sometimes, they are a bit confusing, lol

    Post edited by AZDigitalArtist on
  • bjoernb78bjoernb78 Posts: 153

    Previous purple banner coupon "OH-HELLO-MY-LEISA" is not working anymore, while it supposed to be valid until sunday!?

    I know there is a new one, but it only has 10% off gift cards not the 20 % off, the previous had.

This discussion has been closed.