Report sales errors here. "There's Always Another Sale™"

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  • Matt_CastleMatt_Castle Posts: 3,003

    The PC+ for a day DOES have new items in it... but it's hard to find them mixed in with the 2700 items they didn't clear out.  Especially since they all come out in random order, even when set to sort by New Arrivals.

    Yeah, it's not great.

    The link on the PC+ Anniversary page will initially sort them by Popularity, even if "New Arrivals" is what actually shows on the Sort By list. Try actually selecting New Arrivals on the drop down menu and it should put them into release order, putting the older items to the end of the list.

    I'm managing to find quite a lot using the "Figure" filter to remove the content for older generations ("N/A" is quite a useful filter here, as it'll find a lot of props and environments) and the artist filter; Daz Deals is also useful for the % off sorting, as that quickly finds the bundles or and the really fancy sets that are a great deal at this price.

    Still, yes, it would have been nice for the newly added items to have their own section.

  • XelloszXellosz Posts: 855

    Hm the shop did have some hick-ups when they usually have flash sales but no flash sale just price changed back and for.

  • TaozTaoz Posts: 10,236
    edited November 2019

    The PC+ for a day DOES have new items in it... but it's hard to find them mixed in with the 2700 items they didn't clear out.  Especially since they all come out in random order, even when set to sort by New Arrivals.

    Here's those I've found.   Note that with at least one of the bundles the individual items are also in the sale so I haven't included these.  And remember to check that you don't have the individual items from the bundles already, as always.

     

    2019-11-01_22-13-01_new_1.99_items.jpg
    902 x 2821 - 417K
    Post edited by Taoz on
  • Carola O said:

    It's very busy unfortunately, I've waited a little over three days now for a refund of a couple of products I returned (wasn't thinking when I bought them, just impulsive buying of something I didn't really need *sheepish*)

    It took 6 days for me to get an answer on a ticket I opened last week.  And it'll be next week before I can restart my subscription :( 

    Fortunately there hasn't been anything much from my wishlist on sale the last few days.

    Usually I get CS action within a couple of days; but I currently have a simple refund of price difference ticket that has been open for over 5 days with no response after the initial robo acknowledgement.

  • Samanthie said:

    The links to the BYOB 7 and 8 are exactly the same.

    Yes, the categories are merged; so far, every second category has merged with the previous start of the week category to allow you to build a bundle between both.

    (I'm not sure they meant to leave the 7 link up, but there's no actual error in the sale).

    Ok thank you :)

  • wizwiz Posts: 1,100

    Same old same old. Cart contained 3 new items, 1 free halloween item, 15 or 20 PC for a day items. It was a thing of beauty: $432 of stuff for $48.

    Hit checkout, grand total $345. Say what?

    Reload. Nope.

    Back out of the checkout and try again. Nope.

    Log out and in. Try a different machine. Try a bit if removing stuff.

    Nope, nope, and nope.

    Is it that I've purchased so many items in the past that trying to itterate throught what I have to apply sales stuff breaks the system, because this doesn't seem to happen as often to other people, but not everone has a 311 page product library. Is it that I already did one 4 item purchase to get a discounted gift card? Why? Why always me?

  • Were you checking out right as the store switched over? That tends to make cart prices go crazy.

  • wizwiz Posts: 1,100

    Started trying about 10p our time, which is 8p DAZ time.

    I did check again at the witching hour to see if things had improved. They hadn't.

  • L'AdairL'Adair Posts: 9,479
    wiz said:

    Same old same old. Cart contained 3 new items, 1 free halloween item, 15 or 20 PC for a day items. It was a thing of beauty: $432 of stuff for $48.

    Hit checkout, grand total $345. Say what?

    Reload. Nope.

    Back out of the checkout and try again. Nope.

    Log out and in. Try a different machine. Try a bit if removing stuff.

    Nope, nope, and nope.

    Is it that I've purchased so many items in the past that trying to itterate throught what I have to apply sales stuff breaks the system, because this doesn't seem to happen as often to other people, but not everone has a 311 page product library. Is it that I already did one 4 item purchase to get a discounted gift card? Why? Why always me?

    Assuming you didn't wait more than an hour to come post about the problem, my guess is it was past Daz Midnight when you hit the "Proceed to Checkout" button and the special deals had expired. I've done it. As the saying goes, "been there, done that," so I know how frustrating it can be.

    Sorry to hear it happened to you.

  • SpitSpit Posts: 2,342

    Still no store page for dForce Doomed for Genesis 8 Male(s). Even the page address with the hyphens results in an OOPS.

    Also Friends of the Sale....Riversoft links to Dimension theory's store .

     

  • frankrblowfrankrblow Posts: 2,052

    Remember, if you are a PC member that you have new monthly coupons to play pay with.

  • wizwiz Posts: 1,100

    And now we're an hour past the witching hour and the new sale is up. Cart is still trashed by the loss of every last PC for a day item and my free horror item. Moved all those to the wishlist.

    All this has gotten me too angry to enjoy laughing at a character named Candida, possibly the yeast least sexy name you could give a woman.

  • wizwiz Posts: 1,100
    L'Adair said:

    Assuming you didn't wait more than an hour to come post about the problem, my guess is it was past Daz Midnight when you hit the "Proceed to Checkout" button and the special deals had expired. I've done it. As the saying goes, "been there, done that," so I know how frustrating it can be.

    I waited four hours. I wanted to see if DAZ midnight (I prefer the term "the witching hour") would resolve it. I've had cases where everything started working again just before the witching hour.

    I'll hit support with this tomorrow. This has happened to me enough times that I've gotten into the habbit of making screen caps of any large cart before I check out (small carts, I just figure "what's an item or two"?) but nothing will come of that until after the weekend.

    L'Adair said:

    Sorry to hear it happened to you.

    Thanks.

    Support usually straightens things out, but it's the frustration! Sales are supposed to leave you going away happy.

  • Cris PalominoCris Palomino Posts: 12,444
    edited November 2019
    Spit said:

    Still no store page for dForce Doomed for Genesis 8 Male(s). Even the page address with the hyphens results in an OOPS.

    Also Friends of the Sale....Riversoft links to Dimension theory's store .

     

    I'm able to get to https://www.daz3d.com/dforce-doomed-for-genesis-8-males

    Reporting the incorrect link. You can filter for Riversoft in meantime.

    Post edited by Cris Palomino on
  • wizwiz Posts: 1,100
    Spit said:

    Still no store page for dForce Doomed for Genesis 8 Male(s). Even the page address with the hyphens results in an OOPS.

    Also Friends of the Sale....Riversoft links to Dimension theory's store .

    Doomed worked fine for me. It's something I don't want: so it has to work.

  • why do Lavinia creature of the night poses keep popping up in DIM?

    they need to be clicked to install too but are always there to download again next time

  • sandmanmaxsandmanmax Posts: 992
    edited November 2019

    The PC+ Items for a Day discount just stopped discounting.  They were ringing up with the extra 10% off, now they're all $1.99.  I had 3 New items in my cart and deleted one of them and the discounts went away - I'm guessing because one was the special of the day (the kilt outfit), so i put another new item back in the cart - nope, still no discount.  Added a 3rd new item, no discount.  Added another PC+ item for the day - still no discount. Is anybody else having a problem?

    The freebie item rings up at $0, so it's obviously recognizing the 2 New items.

    Post edited by sandmanmax on
  • XelloszXellosz Posts: 855

    The PC+ Items for a Day discount just stopped discounting.  They were ringing up with the extra 10% off, now they're all $1.99.  I had 3 New items in my cart and deleted one of them and the discounts went away - I'm guessing because one was the special of the day (the kilt outfit), so i put another new item back in the cart - nope, still no discount.  Added a 3rd new item, no discount.  Added another PC+ item for the day - still no discount. Is anybody else having a problem?

    The freebie item rings up at $0, so it's obviously recognizing the 2 New items.

    You had 3 New items not 2, I'd bet on that to take out one new item.... and it should work. The sale says:

    Buy 2 Debut New to get an EXTRA 10% OFF* them and choose 1 select “Bundle Buddy” Item FREE

    Buy 4 or more to get an EXTRA 25% OFF* them and choose 3 select “Bundle Buddy” Items FREE,
    and an EXTRA 10% OFF* Platinum Club+ For a Day Items

    * Items must be in cart simultaneously for discount to apply.

  • Xellosz said:

    The PC+ Items for a Day discount just stopped discounting.  They were ringing up with the extra 10% off, now they're all $1.99.  I had 3 New items in my cart and deleted one of them and the discounts went away - I'm guessing because one was the special of the day (the kilt outfit), so i put another new item back in the cart - nope, still no discount.  Added a 3rd new item, no discount.  Added another PC+ item for the day - still no discount. Is anybody else having a problem?

    The freebie item rings up at $0, so it's obviously recognizing the 2 New items.

    You had 3 New items not 2, I'd bet on that to take out one new item.... and it should work. The sale says:

    Buy 2 Debut New to get an EXTRA 10% OFF* them and choose 1 select “Bundle Buddy” Item FREE

    Buy 4 or more to get an EXTRA 25% OFF* them and choose 3 select “Bundle Buddy” Items FREE,
    and an EXTRA 10% OFF* Platinum Club+ For a Day Items

    * Items must be in cart simultaneously for discount to apply.

    Good point.  But I already fixed that and I do have only 2 items.  And the Bundle Buddy item is free, so I know it's recognizing the Debut New items.

  • SevrinSevrin Posts: 6,313

    That feeling when you see a new character with a really poorly chosen name.  I guess Eczema can't be far behind.

  • NathNath Posts: 2,940
    Sevrin said:

    That feeling when you see a new character with a really poorly chosen name.  I guess Eczema can't be far behind.

    Or Yersinia and Ebola

  • Xellosz said:

    The PC+ Items for a Day discount just stopped discounting.  They were ringing up with the extra 10% off, now they're all $1.99.  I had 3 New items in my cart and deleted one of them and the discounts went away - I'm guessing because one was the special of the day (the kilt outfit), so i put another new item back in the cart - nope, still no discount.  Added a 3rd new item, no discount.  Added another PC+ item for the day - still no discount. Is anybody else having a problem?

    The freebie item rings up at $0, so it's obviously recognizing the 2 New items.

    You had 3 New items not 2, I'd bet on that to take out one new item.... and it should work. The sale says:

    Buy 2 Debut New to get an EXTRA 10% OFF* them and choose 1 select “Bundle Buddy” Item FREE

    Buy 4 or more to get an EXTRA 25% OFF* them and choose 3 select “Bundle Buddy” Items FREE,
    and an EXTRA 10% OFF* Platinum Club+ For a Day Items

    * Items must be in cart simultaneously for discount to apply.

    Good point.  But I already fixed that and I do have only 2 items.  And the Bundle Buddy item is free, so I know it's recognizing the Debut New items.

    Are you saying that "and an EXTRA 10% OFF* Platinum Club+ For a Day Items " only applies if you buy 4 or more? 

  • SevrinSevrin Posts: 6,313
    Nath said:
    Sevrin said:

    That feeling when you see a new character with a really poorly chosen name.  I guess Eczema can't be far behind.

    Or Yersinia and Ebola

    How about a Greek mythology pairing like Papilloma, Goddess of Love and Herpes, Messenger of the Gods.

  • ChoholeChohole Posts: 33,604
    edited November 2019
    Sevrin said:
    Nath said:
    Sevrin said:

    That feeling when you see a new character with a really poorly chosen name.  I guess Eczema can't be far behind.

    Or Yersinia and Ebola

    How about a Greek mythology pairing like Papilloma, Goddess of Love and Hermes, Messenger of the Gods.

    was that a deliberate typo.    

    Post edited by Chohole on
  • NovicaNovica Posts: 23,923

    How are you getting Doomed to work? I did a hard refresh and it still doesn't work. 

    I'm able to get to https://www.daz3d.com/dforce-doomed-for-genesis-8-males

    Reporting the incorrect link. You can filter for Riversoft in meantime.

     

  • NovicaNovica Posts: 23,923
    Sevrin said:

    That feeling when you see a new character with a really poorly chosen name.  I guess Eczema can't be far behind.

    LOL!  We should have you doing the names. Every day would be interesting.  devil

  • nicsttnicstt Posts: 11,715

    ' Related to a sales error;  if I was a new customer, I'd pass the product because of the 'blurb' typo error. I have a few Emrys products and love em, but like I said, a new customer, sat on the fence might pass due to such a simple typo.

    https://www.daz3d.com/candida-hd-for-genesis-8-female

    Custom Nails, I know about, but 'Custom Mails', is kinda confusing.

  • scorpioscorpio Posts: 8,533
    Xellosz said:

    The PC+ Items for a Day discount just stopped discounting.  They were ringing up with the extra 10% off, now they're all $1.99.  I had 3 New items in my cart and deleted one of them and the discounts went away - I'm guessing because one was the special of the day (the kilt outfit), so i put another new item back in the cart - nope, still no discount.  Added a 3rd new item, no discount.  Added another PC+ item for the day - still no discount. Is anybody else having a problem?

    The freebie item rings up at $0, so it's obviously recognizing the 2 New items.

    You had 3 New items not 2, I'd bet on that to take out one new item.... and it should work. The sale says:

    Buy 2 Debut New to get an EXTRA 10% OFF* them and choose 1 select “Bundle Buddy” Item FREE

    Buy 4 or more to get an EXTRA 25% OFF* them and choose 3 select “Bundle Buddy” Items FREE,
    and an EXTRA 10% OFF* Platinum Club+ For a Day Items

    * Items must be in cart simultaneously for discount to apply.

    Good point.  But I already fixed that and I do have only 2 items.  And the Bundle Buddy item is free, so I know it's recognizing the Debut New items.

    Are you saying that "and an EXTRA 10% OFF* Platinum Club+ For a Day Items " only applies if you buy 4 or more? 

    Not how I read it but I'm not getting the extra discount on PC for a day iems with only 2 new in the cart, but it does seem thats how it works; there's nothing in the PC for a day that I'm particularly interested in certainly not enough to buy 4 things I don 't want to get an extra 20c off.

  • scorpio said:
     

    Are you saying that "and an EXTRA 10% OFF* Platinum Club+ For a Day Items " only applies if you buy 4 or more? 

    Not how I read it but I'm not getting the extra discount on PC for a day iems with only 2 new in the cart, but it does seem thats how it works; there's nothing in the PC for a day that I'm particularly interested in certainly not enough to buy 4 things I don 't want to get an extra 20c off.

    I totally agree. There are a couple of Wishlist items that I'll get for a great price and that's it for today.

  • Novica said:
    Sevrin said:

    That feeling when you see a new character with a really poorly chosen name.  I guess Eczema can't be far behind.

    LOL!  We should have you doing the names. Every day would be interesting.  devil

    her cousin Frances T Rush is unamused

This discussion has been closed.