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Remember, "There's Always Another Sale™" (Report sales errors here.)

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  • SBibbSBibb Posts: 600
    FenixPhoenix said:
    SBibb said:
    FenixPhoenix said:
    Matt_Castle said:

    Well, clearly the site isn't up to handling the traffic today, as I've now had multiple 404 pages, it took me three attempts to actually get an order through, and now DIM won't log in to let me download anything. It took a real battle to get a cart actually accepted in order to try to capitalise on the discounts. I'm sure others will have failed and will be sending angry messages to CS in the near future.

    Not very impressive, Daz.

    Out of curiosity, did you get overcharged? I've been trying to checkout but since I'm getting errors all-around have decided to not pull the trigger yet (don't want to get charged full price by paypal).

    For me (since I don't know what Matt_Castle did) I made my purchase before the server started having issues, but I got a gift card first to avoid possibly getting overcharged. Maybe that could be an option for you in case there are any glitches?

    Ah, that's smart! Will follow the advice! Thank you! :)

    Glad I could help. I've seen several other people suggest it, so now I've been keeping that in mind if there's a big difference in the sale price versus regular price. :-)

    AZDigitalArtist said:
    SBibb said:

    Today's Daz Original "Blue-Suede" coupon on the main page is great. Thank you Daz! :-D

    Definitely helpful for finally snagging a couple pro bundles and some of the other items I've been eyeing.

    (Wanted to chime in with when a sale is appreciated, and not just the complaints). :-)

    Also wanted to add my thanks for today's sale, although it put me a bit over budget, ahem, because there were three pro bundles that leapt into my cart when I wasn't looking.  ;)   Although it was a bit of a fight....lots of page errors and such for about an hour and a half.  Did we break it?  LOL

    Same. My budget went over by a couple dollars and now I've got to avoid picking up anything next month. But I was able to nab two pro bundles at the price I actually wanted (though I wasn't expecting them to go quite that low, and only anticipated managing to get one), as well as a few other items I'd been eyeing for a while for upcoming projects but was waiting for them to go just a bit lower. Everything else is in that "would like to have but not needed for immediate projects." They can wait for another sale once I build my budget up again. :-)

    Those couple of free items today were nice bonuses, though, especially the 4.12 one. Was actually perfect for a project I've been wanting to do for a while. :-D

    I'm suspecting that maybe with a lot of people downloading 4.12, maybe that's what overloaded the server? Pure speculation, though. I managed to make my purchase right before the servers went down, because it was in the process of downloading via DIM when the issues started.

  • Charlie JudgeCharlie Judge Posts: 13,486
    SBibb said:

    Today's Daz Original "Blue-Suede" coupon on the main page is great. Thank you Daz! :-D

    Definitely helpful for finally snagging a couple pro bundles and some of the other items I've been eyeing.

    (Wanted to chime in with when a sale is appreciated, and not just the complaints). :-)

    Yep great coupon; but there is nothing there that I absolutely need right now. And after the situation with my only getting a 7% thank you discount after spending $600 in the PA sale I don't really care tabout shopping here anymore. So I'm going to save my money. 

  • Cris PalominoCris Palomino Posts: 12,792
    jjmainor said:

    And the issue really isn't how they determine who gets the discount and who doesn't, but the fact they advertise a discount on the main page and neglect to add the disclaimer that not everyone gets it.  I see it pop up for a second day and thought the mess posted here might have prompted some tweaks for day two, but it seems not.  And this is foolish on their part because all it takes is one irate customer calling their state's attorney general, and next thing they know it balloons into 35 states joining a false advertising suit against Daz.  Everyone posts about the issues of what the banners say, how they're interpreted, and what actually happens, but this kind of confusion is what gets companies in trouble.

    ...

    Wonderland said:

    https://www.daz3d.com/3rfd-suit-for-genesis-8-female is not getting the extra PC+ discount

    I see the discount. New item from last night's debuts + the suit + Blue-Suede.

  • davesodaveso Posts: 8,023
    My cart keeps crashing. Gateway errors, and all kinds ds of mess. Just want to check out but can't. Can't even get screenshot of cart
  • NovicaNovica Posts: 23,925

    I'd sure wait until things stabilize. As mentioned in another thread, DIM is not letting people sign on, freezing, etc. and earlier it was 503 no server found errors for the website. It's about 3 1/2 hours before the site changes over, they should certainly keep the same offers available after midnight for those who couldn't get access to the store (and add the new offers that were going to launch)  Not getting into DIM is highly annoying, I changed my password just to try that, and it didn't work either. Glad I wasn't in the middle of downloading stuff when everything went kaput.. 

  • butterflyfishbutterflyfish Posts: 1,593
    Novica said:

    Glad I wasn't in the middle of downloading stuff when everything went kaput.. 

     

    I was. sad

  • Cris PalominoCris Palomino Posts: 12,792

    Inquiring, but there have been cloudflares and more today and just now for me again.

  • Carola OCarola O Posts: 3,862
    edited September 2019

    Not sure this truly fit here, but didn't want to start a new thread. The Z Combat Rifles and Poses product list several products that was used, and while some of them seem correct the actual clothing that was used is not listed instead Other clothing products are, which in my opinion isworse than not listing any at all honestly. The hairs and enviroment used seems to be correct though :)

    The clothing that is listed is Leony Outfit for g8f + texture expansion, Last Survivor Outfit for g8m and Legend Outfit for g8f.

    The outfit that is actually used by both the male and female in the promos, is ATLAS Armored Suit for Genesis 8

    Post edited by Carola O on
  • Cris PalominoCris Palomino Posts: 12,792

    That looks more like the wrong list got posted. I'll send an email to QA.

    Carola O said:

    Not sure this truly fit here, but didn't want to start a new thread. The Z Combat Rifles and Poses product list several products that was used, and while some of them seem correct the actual clothing that was used is not listed instead Other clothing products are, which in my opinion isworse than not listing any at all honestly. The hairs and enviroment used seems to be correct though :)

    The clothing that is listed is Leony Outfit for g8f + texture expansion, Last Survivor Outfit for g8m and Legend Outfit for g8f.

    The outfit that is actually used by both the male and female in the promos, is ATLAS Armored Suit for Genesis 8

     

  • TimotheusTimotheus Posts: 249

    Trying to use the code from the "Special Gift with DAZ Studio 4.12" promo to get Adria for G8F. Whenever I apply the code, the cart tells me it is not valid. I have tried typing it in directly as well as copying and pasting. No good. Known issue or some isolated glitch?

  • SemicharmSemicharm Posts: 397
    Timotheus said:

    Trying to use the code from the "Special Gift with DAZ Studio 4.12" promo to get Adria for G8F. Whenever I apply the code, the cart tells me it is not valid. I have tried typing it in directly as well as copying and pasting. No good. Known issue or some isolated glitch?

    Same here...

  • LeanaLeana Posts: 13,117
    Timotheus said:

    Trying to use the code from the "Special Gift with DAZ Studio 4.12" promo to get Adria for G8F. Whenever I apply the code, the cart tells me it is not valid. I have tried typing it in directly as well as copying and pasting. No good. Known issue or some isolated glitch?

    What do you have in your cart? Have you tried with only Adria?

  • dragotxdragotx Posts: 1,149

    And I can't get into my cart or account page.  And it's still showing that I have the items I put in the cart from this machine yesterday, but I checked out on a different one when I got home from work.  I also can't log out of the account to log back in and try that.  I get a bad gateway from CLoudflare every time.

  • Charlie JudgeCharlie Judge Posts: 13,486
    edited September 2019
    dragotx said:

    And I can't get into my cart or account page.  And it's still showing that I have the items I put in the cart from this machine yesterday, but I checked out on a different one when I got home from work.  I also can't log out of the account to log back in and try that.  I get a bad gateway from CLoudflare every time.

    Same here.

    Also I can't login to DAZ Studio or DIM. What a mess -- Can't buy anything and can't use it if I could buy it !!!

    Post edited by Charlie Judge on
  • gitika1gitika1 Posts: 948

    A Special Gift With Daz Studio 4.12 code is not working.

    DAZ-Capture2.PNG
    1390 x 438 - 65K
  • CybersoxCybersox Posts: 9,639

    I'm feeling rather cheated here.  With all the near constant store meltdowns yesterday, I stopped shopping and spent my time working like crazy to get a cart using the "one day only" blue-suede" coupon offer sent in bevfore end of DAZ day last night.  Now that same "one day" coupon" is running again today... with new items addded to the category. angry And the coupon won't work on those now because I used it then. crying  I understand that a lot of people didn't get to use it yesterday because of the store mess, and I applaud holding the SALE over for those folks, but why can't there be a new coupon code so that those of us who did manage to get the store working aren't left out of the new product?   

  • DAZ_Steve_2154153DAZ_Steve_2154153 Posts: 565
    gitika1 said:

    A Special Gift With Daz Studio 4.12 code is not working.

    Try it now, it should be working.

  • DAZ_Steve_2154153DAZ_Steve_2154153 Posts: 565
    Cybersox said:

    I'm feeling rather cheated here.  With all the near constant store meltdowns yesterday, I stopped shopping and spent my time working like crazy to get a cart using the "one day only" blue-suede" coupon offer sent in bevfore end of DAZ day last night.  Now that same "one day" coupon" is running again today... with new items addded to the category. angry And the coupon won't work on those now because I used it then. crying  I understand that a lot of people didn't get to use it yesterday because of the store mess, and I applaud holding the SALE over for those folks, but why can't there be a new coupon code so that those of us who did manage to get the store working aren't left out of the new product?   

    Which coupon code isn't working for you?  The Blue-Suede should be working.  Is there another you're referring to?

  • DAZ_Steve_2154153DAZ_Steve_2154153 Posts: 565
    Charlie Judge said:
    dragotx said:

    And I can't get into my cart or account page.  And it's still showing that I have the items I put in the cart from this machine yesterday, but I checked out on a different one when I got home from work.  I also can't log out of the account to log back in and try that.  I get a bad gateway from CLoudflare every time.

    Same here.

    Also I can't login to DAZ Studio or DIM. What a mess -- Can't buy anything and can't use it if I could buy it !!!

    Are you still having this problem?  

  • Charlie JudgeCharlie Judge Posts: 13,486
    edited September 2019
    Charlie Judge said:
    dragotx said:

    And I can't get into my cart or account page.  And it's still showing that I have the items I put in the cart from this machine yesterday, but I checked out on a different one when I got home from work.  I also can't log out of the account to log back in and try that.  I get a bad gateway from CLoudflare every time.

    Same here.

    Also I can't login to DAZ Studio or DIM. What a mess -- Can't buy anything and can't use it if I could buy it !!!

    Not a real problem though because after spending $600 in the PA sale and only getting the miniscule 7% thank you I don't want to buy much anymore.

     

    Post edited by Charlie Judge on
  • barbultbarbult Posts: 26,827
    edited September 2019

    At this time, I am able to log in to Daz Connect, DIM, the store, and the forum. Installation speed with Daz Connect is really slow, but eventually I was able to install a product. I haven't tried installing with DIM today.

    Edit: But now I can't get to the shopping cart. I get error 524 timeout.

    Post edited by barbult on
  • XelloszXellosz Posts: 855

    I'd suggest don't try rush hours for downloading atm. Now US wakes up too so download requests are at least doubled.

     

  • chromchrom Posts: 261

    many page errors since yesterday, also IM downloads broken and login problems

  • Phoenix1966Phoenix1966 Posts: 1,940
    Cybersox said:

    I'm feeling rather cheated here.  With all the near constant store meltdowns yesterday, I stopped shopping and spent my time working like crazy to get a cart using the "one day only" blue-suede" coupon offer sent in bevfore end of DAZ day last night.  Now that same "one day" coupon" is running again today... with new items addded to the category. angry And the coupon won't work on those now because I used it then. crying  I understand that a lot of people didn't get to use it yesterday because of the store mess, and I applaud holding the SALE over for those folks, but why can't there be a new coupon code so that those of us who did manage to get the store working aren't left out of the new product?   

    It's working for me and I used it yesterday. I hate to ask, but are you sure you have a new item in your cart, too?

  • CybersoxCybersox Posts: 9,639
    DAZ_Steve said:
    Cybersox said:

    I'm feeling rather cheated here.  With all the near constant store meltdowns yesterday, I stopped shopping and spent my time working like crazy to get a cart using the "one day only" blue-suede" coupon offer sent in bevfore end of DAZ day last night.  Now that same "one day" coupon" is running again today... with new items addded to the category. angry And the coupon won't work on those now because I used it then. crying  I understand that a lot of people didn't get to use it yesterday because of the store mess, and I applaud holding the SALE over for those folks, but why can't there be a new coupon code so that those of us who did manage to get the store working aren't left out of the new product?   

    Which coupon code isn't working for you?  The Blue-Suede should be working.  Is there another you're referring to?

    Okay, it's working now.  Had to clear out my cart and reload it...

  • FenixPhoenixFenixPhoenix Posts: 3,200
    Charlie Judge said:
    Charlie Judge said:
    dragotx said:

    And I can't get into my cart or account page.  And it's still showing that I have the items I put in the cart from this machine yesterday, but I checked out on a different one when I got home from work.  I also can't log out of the account to log back in and try that.  I get a bad gateway from CLoudflare every time.

    Same here.

    Also I can't login to DAZ Studio or DIM. What a mess -- Can't buy anything and can't use it if I could buy it !!!

    Not a real problem though because after spending $600 in the PA sale and only getting the miniscule 7% thank you I don't want to buy much anymore.

    Have you tried contacting CS? I agree with you that the first gift card (preparation for the PA sale) should've counted and you should've received a higher discount. So I'm wondering if CS might be able to give you a special offer if you were to contact them?

  • WonderlandWonderland Posts: 7,137

    I STILL can't check out! My cart is the same as yesterday luckily but it goes to Paypal and it spins and spins and says "Too many redirects"

  • GreymomGreymom Posts: 1,147
    edited September 2019

    Ok, yesterday the "extra 60% off select PC+ items" was showing the correct price sometimes, but I could not check out.  Now the extra discount does not work at all....

    Edit:  Never mind, now it works.

    Post edited by Greymom on
  • AZDigitalArtistAZDigitalArtist Posts: 810
    edited September 2019
    Greymom said:

    Ok, yesterday the "extra 60% off select PC+ items" was showing the correct price sometimes, but I could not check out.  Now the extra discount does not work at all....

    Edit:  Never mind, now it works.

    What coupon is that?  Are you talking about the new releases email?

    Post edited by AZDigitalArtist on
  • WonderlandWonderland Posts: 7,137

    Woohoo! Finally was able to check out after about 50 tries! 

This discussion has been closed.