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"Get Them While You Can!" If Not… Well… "There's Always Another Sale™"

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  • Liana_1796711Liana_1796711 Posts: 1,035
    nicstt said:
    Liana said:
    Ati said:
    miladyderyni_173d399f47 said:

    I just noticed last night, it's been in my messages since 12/19, a Christmas coupon code good thrugh the 31st, but it's only for $20. Is this a different one or is the amount glitched? Either way, I am happy with it.

    The coupon value seems to vary based on some unknown factor. Most likely the amount of money spent recently.

    I would have to agree with Ati here. Mine is $25 and my partner's is $20. I know I spent way more than him since I got a few tutorials and other cloth converter items on top of the regular goodies.  I play with Daz Studio way more than he even though he has been here for years and it was his idea for me to check out Daz a few years back. :)

    so he should be getting your discounts really? :)

    He gets benefits. I keep track of the freebies and Pc+ membership sales for him or he would miss them. lol :P

  • Charlie JudgeCharlie Judge Posts: 13,281

    I haven't seen any new Holiday Freebies lately. Are they over ?

  • Richard HaseltineRichard Haseltine Posts: 108,339
    firewarden said:
    Richard Haseltine said:

    I just put the first three items (taht I didn't already own) from the list in my cart, with some new items already in there, and applied the code - that gave me the full reduction from the message. I didn't get the Loyalty Discount on those, but my reading is that it wouldn't be expected 9unless the item was also in oen of the categories on the Loyalty Bonus promo page).

    If you look at my screenshots, you can see there is a loyalty discount applied to the later cart, so I'm assuming the items I chose were in the correct group to get the discount and that it just wasn't applying at the point when I used my coupon.

    I'm confused. Is Daz saying the loyalty rewards were applied in error and there was in fact no loyalty discount for any item in the category to which the coupon applied?

    I was addressing the current situation, your cart was from the day when the coupon was first issued wasn't it? I think the discount was applied then (so yes, open a Sales Support ticket if you haven't).

  • WandWWandW Posts: 2,894

    Planet Glise 2 is in today's Holiday Rewards sale Email (last item before the weekly Freebie), but is not shown on the Sale page, and the reward discount doesn't apply in cart...

  • firewardenfirewarden Posts: 1,488
    edited December 2017
    Richard Haseltine said:
    firewarden said:
    Richard Haseltine said:

    I just put the first three items (taht I didn't already own) from the list in my cart, with some new items already in there, and applied the code - that gave me the full reduction from the message. I didn't get the Loyalty Discount on those, but my reading is that it wouldn't be expected 9unless the item was also in oen of the categories on the Loyalty Bonus promo page).

    If you look at my screenshots, you can see there is a loyalty discount applied to the later cart, so I'm assuming the items I chose were in the correct group to get the discount and that it just wasn't applying at the point when I used my coupon.

    I'm confused. Is Daz saying the loyalty rewards were applied in error and there was in fact no loyalty discount for any item in the category to which the coupon applied?

    I was addressing the current situation, your cart was from the day when the coupon was first issued wasn't it? I think the discount was applied then (so yes, open a Sales Support ticket if you haven't).

    Okay. Thank you. I was totally confused there. Sorry!

    Post edited by firewarden on
  • Richard HaseltineRichard Haseltine Posts: 108,339

    OK, we checked and apparently the Loyalty Discount should be applying to the items in the coupon category (and now is). My apologies for misunderstanding the rules, if you were overcharged as a result please open a support ticket.

  • WandWWandW Posts: 2,894
    WandW said:

    Planet Glise 2 is in today's Holiday Rewards sale Email (last item before the weekly Freebie), but is not shown on the Sale page, and the reward discount doesn't apply in cart...

    A product, Easier Pose Creation for Genesis 3 and 8 Females and Sakura 8, vanished from the Debut releases, and from the Store.  It wasn't listed in the Sale email.

    However, Planet Glise 2 still isn't included in the Debut Releases...

  • Charlie JudgeCharlie Judge Posts: 13,281
    edited December 2017

    New biweely freebies are up but they aren't free at the moment. https://www.daz3d.com/free-3d-models They include this bundle: https://www.daz3d.com/dark-ops-ready-to-render-bundle

    Edit: Now free

     

    Post edited by Charlie Judge on
  • zombietaggerungzombietaggerung Posts: 3,853
    Charlie Judge said:

    New biweely freebies are up but they aren't free at the moment. https://www.daz3d.com/free-3d-models They include this bundle: https://www.daz3d.com/dark-ops-ready-to-render-bundle

     

    They really like recycling those same texture sets.

  • MelanieLMelanieL Posts: 7,740
    Richard Haseltine said:

    OK, we checked and apparently the Loyalty Discount should be applying to the items in the coupon category (and now is). My apologies for misunderstanding the rules, if you were overcharged as a result please open a support ticket.

    I used my coupon immediately I saw it (12:35 or so on Dec 25th UK time, i.e. about 05:35 in DAZ Land) and at that time the Loyalty Bonus was not working, which at the time I was content with, because the coupon text said nothing about it working. I picked up three items with a total cart price of $29.31, hence free with the coupon. However I'm now feeling disadvantaged as I could have picked up another item I wanted for free within the $30 (I didn't buy it because at only 30% PC+ member discount I was sure it would turn up in another sale soon enough).

    Are you saying the Loyalty Bonus should have been applied? If so, is there some way I can explain in a ticket that I still want my three free items, but would also like the fourth item, for which I'd have had to pay 30 cents if the Loyalty Bonus had applied at the time (not full price less 69 cents which I would have actually had to pay at 12:35 on Dec 25th)?

  • Richard HaseltineRichard Haseltine Posts: 108,339
    MelanieL said:
    Richard Haseltine said:

    OK, we checked and apparently the Loyalty Discount should be applying to the items in the coupon category (and now is). My apologies for misunderstanding the rules, if you were overcharged as a result please open a support ticket.

    I used my coupon immediately I saw it (12:35 or so on Dec 25th UK time, i.e. about 05:35 in DAZ Land) and at that time the Loyalty Bonus was not working, which at the time I was content with, because the coupon text said nothing about it working. I picked up three items with a total cart price of $29.31, hence free with the coupon. However I'm now feeling disadvantaged as I could have picked up another item I wanted for free within the $30 (I didn't buy it because at only 30% PC+ member discount I was sure it would turn up in another sale soon enough).

    Are you saying the Loyalty Bonus should have been applied? If so, is there some way I can explain in a ticket that I still want my three free items, but would also like the fourth item, for which I'd have had to pay 30 cents if the Loyalty Bonus had applied at the time (not full price less 69 cents which I would have actually had to pay at 12:35 on Dec 25th)?

    Yes, it was fixed to work with the Loyalty Discount later in the day then - but I thought that aspect was a one day special. You should open a ticket, though I don't know exactly how this is being handled.

  • MelanieLMelanieL Posts: 7,740

    Thanks, Richard. I'll do screenshots then and now.

  • CrescentCrescent Posts: 334

    Is the coupon working for everyone now?  It's telling me now that it's invalid.  I haven't used it yet and I'm sure the items in my cart are from the correct category.  

  • Richard HaseltineRichard Haseltine Posts: 108,339
    Crescent said:

    Is the coupon working for everyone now?  It's telling me now that it's invalid.  I haven't used it yet and I'm sure the items in my cart are from the correct category.  

    Yes, seems to be OK for me (just grabbing the first five items off the category page).

  • L'AdairL'Adair Posts: 9,479
    Crescent said:

    Is the coupon working for everyone now?  It's telling me now that it's invalid.  I haven't used it yet and I'm sure the items in my cart are from the correct category.  

    It worked for me. But I didn't have anything in the cart that wasn't part of the deal. Have you tried applying the coupon with only one item from the category in the cart? If it still comes up as invalid, then the system thinks you've already used your coupon and you should contact Customer Support. On the other hand, if it works with the one item, try adding the things you want one at a time and updating the cart. Maybe one item isn't from the category and is causing problems...? Of course, I can't test that, as I've already used my coupon.

  • ItsCeoItsCeo Posts: 471
    Crescent said:

    Is the coupon working for everyone now?  It's telling me now that it's invalid.  I haven't used it yet and I'm sure the items in my cart are from the correct category.  

    It just worked for me.  I made sure the only things in my cart were from the list.  And yes, it was tough to choose, but one of the items I had to buy cause I keep putting it off was this...  https://www.daz3d.com/hat-hat-hat

    I mean, really... how are you going to become a lion tamer if you don't have the proper hat...

  • L'AdairL'Adair Posts: 9,479
    ItsCeo said:
    Crescent said:

    Is the coupon working for everyone now?  It's telling me now that it's invalid.  I haven't used it yet and I'm sure the items in my cart are from the correct category.  

    It just worked for me.  I made sure the only things in my cart were from the list.  And yes, it was tough to choose, but one of the items I had to buy cause I keep putting it off was this...  https://www.daz3d.com/hat-hat-hat

    I mean, really... how are you going to become a lion tamer if you don't have the proper hat...

    LOL... And if I may ask, which of those hats did you plan on using for a Lion Tamer? (Just curious...)

  • Charlie JudgeCharlie Judge Posts: 13,281
    edited December 2017
    Richard Haseltine said:
    MelanieL said:
    Richard Haseltine said:

    OK, we checked and apparently the Loyalty Discount should be applying to the items in the coupon category (and now is). My apologies for misunderstanding the rules, if you were overcharged as a result please open a support ticket.

    I used my coupon immediately I saw it (12:35 or so on Dec 25th UK time, i.e. about 05:35 in DAZ Land) and at that time the Loyalty Bonus was not working, which at the time I was content with, because the coupon text said nothing about it working. I picked up three items with a total cart price of $29.31, hence free with the coupon. However I'm now feeling disadvantaged as I could have picked up another item I wanted for free within the $30 (I didn't buy it because at only 30% PC+ member discount I was sure it would turn up in another sale soon enough).

    Are you saying the Loyalty Bonus should have been applied? If so, is there some way I can explain in a ticket that I still want my three free items, but would also like the fourth item, for which I'd have had to pay 30 cents if the Loyalty Bonus had applied at the time (not full price less 69 cents which I would have actually had to pay at 12:35 on Dec 25th)?

    Yes, it was fixed to work with the Loyalty Discount later in the day then - but I thought that aspect was a one day special. You should open a ticket, though I don't know exactly how this is being handled.

    Just echoing Richard's statement: If you used the coupon at a time when the loyalty discounts were not working then you should file a ticket.

     I used my coupon when they first came out and before the items had any loyalty discount. When the loyalty discounts were put in place later that day I filed a ticket and it has been satisfactorily resolved. I am a very happy camper.

    Post edited by Charlie Judge on
  • ItsCeoItsCeo Posts: 471
    L'Adair said:
    ItsCeo said:
     

    LOL... And if I may ask, which of those hats did you plan on using for a Lion Tamer? (Just curious...)

    Why, this one, of course!  It speaks to me... I can hear it say.."Misha! Jump!"

  • L'AdairL'Adair Posts: 9,479
    edited December 2017
    ItsCeo said:
    L'Adair said:
    ItsCeo said:
     

    LOL... And if I may ask, which of those hats did you plan on using for a Lion Tamer? (Just curious...)

    Why, this one, of course!  It speaks to me... I can hear it say.."Misha! Jump!"

    Hmmm... Are you telling us you're really a lion named Misha? How do you type on the keyboard with such big paws? (Or are you a still a cub, still in training...?)

    laugh

    Post edited by L'Adair on
  • jakibluejakiblue Posts: 7,281
    edited December 2017

    Never mind. Figured it out :)

    Post edited by jakiblue on
  • UthgardUthgard Posts: 878
    edited December 2017

    Seeing as this now is the sale-troubleshooting thread, I am not getting the extra 20% on Sakura 8 add-ons with the pro bundle in the cart. Thanks in advance.

    Post edited by Uthgard on
  • OZ-84OZ-84 Posts: 137

    Shouldnt Pei be discounted with 30% (Loyality Reward) ?

     

    Shopping Cart.jpg
    1376 x 824 - 140K
  • donovancolbertdonovancolbert Posts: 1,421

    Here is the thing for me about Sakura... 

    ​With past generations, stylized characters seemed like something apart from the base morphs and character mesh. 

    But this generation, we've already seen so much of this: 

    https://www.daz3d.com/moon-for-genesis-8-female?utm_source=bm23&utm_medium=email&utm_term=Image+-+Moon+for+Genesis+8+Female&utm_content=Spaced+Out+Philosophy&utm_campaign=(12-28-17)+Spaced+Out+Philosophy

    ​that it makes you wonder why you need a special full anime character like Kieko, Aiko, or Sakura. 

    ​They're really just like any other PA character at this point, aren't they? 

  • FenixPhoenixFenixPhoenix Posts: 3,184
    Charlie Judge said:
    Richard Haseltine said:
    MelanieL said:
    Richard Haseltine said:

    OK, we checked and apparently the Loyalty Discount should be applying to the items in the coupon category (and now is). My apologies for misunderstanding the rules, if you were overcharged as a result please open a support ticket.

    I used my coupon immediately I saw it (12:35 or so on Dec 25th UK time, i.e. about 05:35 in DAZ Land) and at that time the Loyalty Bonus was not working, which at the time I was content with, because the coupon text said nothing about it working. I picked up three items with a total cart price of $29.31, hence free with the coupon. However I'm now feeling disadvantaged as I could have picked up another item I wanted for free within the $30 (I didn't buy it because at only 30% PC+ member discount I was sure it would turn up in another sale soon enough).

    Are you saying the Loyalty Bonus should have been applied? If so, is there some way I can explain in a ticket that I still want my three free items, but would also like the fourth item, for which I'd have had to pay 30 cents if the Loyalty Bonus had applied at the time (not full price less 69 cents which I would have actually had to pay at 12:35 on Dec 25th)?

    Yes, it was fixed to work with the Loyalty Discount later in the day then - but I thought that aspect was a one day special. You should open a ticket, though I don't know exactly how this is being handled.

    Just echoing Richard's statement: If you used the coupon at a time when the loyalty discounts were not working then you should file a ticket.

     I used my coupon when they first came out and before the items had any loyalty discount. When the loyalty discounts were put in place later that day I filed a ticket and it has been satisfactorily resolved. I am a very happy camper.

    Yes, same thing happen to me. It was resolved very quickly, making me another happy camper :D.

  • UthgardUthgard Posts: 878
    Sorry to repeat myself, but the additional 20% discount on Sakura's add-ons isn't working with the pro bundle in the cart. Seeing as tomorrow they won't be getting the loyalty discount, it is kind of urgent.
  • Richard HaseltineRichard Haseltine Posts: 108,339
    Uthgard said:
    Sorry to repeat myself, but the additional 20% discount on Sakura's add-ons isn't working with the pro bundle in the cart. Seeing as tomorrow they won't be getting the loyalty discount, it is kind of urgent.

    Confirmed and reported.

  • Richard HaseltineRichard Haseltine Posts: 108,339
    Richard Haseltine said:
    Uthgard said:
    Sorry to repeat myself, but the additional 20% discount on Sakura's add-ons isn't working with the pro bundle in the cart. Seeing as tomorrow they won't be getting the loyalty discount, it is kind of urgent.

    Confirmed and reported.

    .. and fixed.

  • UthgardUthgard Posts: 878

    Thank you, life savings steadily diminishing. Just as planned.

  • MistaraMistara Posts: 38,675

    worse than coal in my stocking, santa left a bill crying

This discussion has been closed.