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Problem checking out

HeraHera Posts: 1,958
edited April 2017 in The Commons

Hello! Is anyone else having problems checking out?

The paypal connection seems to be dead and when I try to use a credit card instead nothing happens. I'm on a Windows 10 and I've been trying using Edge, IE and Chrome.

Post edited by Hera on
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Comments

  • SimonJMSimonJM Posts: 6,067

    Getting a 502 - bad gateway error when trying to checkout using Paypal

  • KrupkinKrupkin Posts: 8

    Same problem here.

  • ChoholeChohole Posts: 33,604

    OK   This has been reported.

  • ChoholeChohole Posts: 33,604

    This has been reported.  

  • SteveBerr3DSteveBerr3D Posts: 39

    I am 2 and thanks Chohole.

  • SimonJMSimonJM Posts: 6,067
    edited April 2017
    Chohole said:

    This has been reported.  

    Thanks - might want to merge with this?

    Post edited by SimonJM on
  • MistaraMistara Posts: 38,675

    Add to cart  button   not working for  http://www.daz3d.com/attica-for-genesis-3-female-s

    is in the FG, tried last night and this morning,

    wont go to cart, wont go to my w/l either

  • ChoholeChohole Posts: 33,604

    Threads merged in order to keep the convo all in one place.

     

  • AtiAti Posts: 9,182
    MistyRara said:

    Add to cart  button   not working for  http://www.daz3d.com/attica-for-genesis-3-female-s

    is in the FG, tried last night and this morning,

    wont go to cart, wont go to my w/l either

    That's not the secure site. It starts with http:// It should start with https:// Change it, and you'll be able to add it to the cart. :)

  • SileneUKSileneUK Posts: 1,977

    https://www.daz3d.com/paypal/express/start/  It's the Paypal cart where the error comes for me as well.

     

     

  • SchnippSchnipp Posts: 5

    and the Problem with credit card - submit order -  no answer 

  • lasagnamanlasagnaman Posts: 1,001

    i cant purchase   the damn thing wont go through 

    anyone else having this problem that can help 

  • NathNath Posts: 2,940
    Schnipp said:

    and the Problem with credit card - submit order -  no answer 

    Better check your credit card - mine was charged three times even though the order didn't go through and the items were still in my cart (and yes, I've submitted it to Customer support)

  • jim_d377a9cfjim_d377a9cf Posts: 22

    Yeah, everyone is. It's been taking hours, and I think the Daz3D staff are still having a nap.

  • lasagnamanlasagnaman Posts: 1,001

    ok thanks  are they going to get on it right away ?

  • SchnippSchnipp Posts: 5

    thanks for give it to support - 

  • lasagnamanlasagnaman Posts: 1,001

    when you people going to fix this   i need these items right away 

  • jim_d377a9cfjim_d377a9cf Posts: 22
    lasagnaman said:

    ok thanks  are they going to get on it right away ?

    I have no idea. I'm a customer like yourself.

    The "taking a nap" comment was meant as sarcasm, as it's taking so long to fix the problem.

  • lasagnamanlasagnaman Posts: 1,001

    yeah i hear you   bro  sucks  doesnt   it   i hope there working on it 

     

  • DDCreateDDCreate Posts: 1,416

    Right? If my products suddenly go Off Sale I'll be mad!

  • DDCreateDDCreate Posts: 1,416

    Well I'm not going to try to purchase again. Hopefully the post SOLVED on this thread when it's back up. I don't want to end up with multiple charges on my card. I'd rather not be able to purchase while they fix the payment system then have them have a breach like over at Rendo last month.

  • Katmeow2015Katmeow2015 Posts: 55

    I just tried to buy something and it didn't work :(

  • SkyDrifterSkyDrifter Posts: 4

    yah  i'll add my thought to this to  as i just tried and getting Cloudflare's error 502 host is down

  • ChoholeChohole Posts: 33,604

    Threads merged again

  • lasagnamanlasagnaman Posts: 1,001
    Ok everyone its working again i was able to purchase just letting you know
  • HajobaHajoba Posts: 7

    Now it's working

  • serapine68serapine68 Posts: 15
    edited April 2017

    Yes it works i could buy the items but i could not download the Items. The DIM don´t show they in the Download Section.

    Post edited by serapine68 on
  • DDCreateDDCreate Posts: 1,416

    And the war rages on...

  • NathNath Posts: 2,940

    I'll wait for Customer support to sort out my ticket. For a start, I'd rather not have my credit card charged a fourth time, even if the purchase does go through...

  • Richard HaseltineRichard Haseltine Posts: 107,922
    serapine68 said:

    Yes it works i could buy the items but i could not download the Items. The DIM don´t show they in the Download Section.

    Please open a support ticket, the checkout issue should nto have had any effect on DIM for orders that did complete so this is probably something unrelated.

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