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Signing in/out is becoming a joke

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  • ChoholeChohole Posts: 33,604
    timmins.william said:

    Or people are tired of reporting it.

    Me, I've just accepted it as the way of the world and deal. If it ever gets solved, great.

     

    I don't need any reports to know that it is very much inproved experience for me today, compared to yesterday. I also know that they were working on things yesterday, despite it being Sunday.  Kudos to the Daz Web guys, once they knew the problems were accelerating.

  • RAMWolffRAMWolff Posts: 10,382
    LeatherGryphon said:
    maclean said:

    We've now reached the point of total absurdity where the users are trying to pin-point the problem! I'd prefer to know what DAZ are doing about it. Could be that they're frantically working behind the scenes to fix this, but we have no evidence of that. In fact, judging by the results, they appear to be doing nothing at all. That sounds harsh, but what else are we to think?

    People keep parroting this mantra of random effect, difficult to track down, etc. I'm sorry. I just don't buy that. Signing into sites has been around for 20+ years. How difficult can it be to get it to work? And more to the point, why doesn't someone from DAZ come in here are tell us it's being looked at? This certainly isn't the first thread on the subject.

    +1

     

    #2

  • RAMWolffRAMWolff Posts: 10,382
    Chohole said:
    LeatherGryphon said:

    People are reporting their real experiences, but the point is, all of us with the problem seem to agree that there is a problem and that it is not up to us to fix it.  And we'd like some indication that there is a sincere and qualified attempt by DAZ to resolve it.  That's the evidence or proof that should be presented. .

    If one's feathers get ruffled, one shouldn't sit with his back to the wind.

    It was posted to this thread yesterday http://www.daz3d.com/forums/discussion/69551/site-problems   that Daz was aware of problems and was actively working on a fix.  The signing you out/signing you in tthings certainly seems to be less today.

    NOT.  I just logged back in yesterday, usually lasts a couple of days but nope, signed out just now, signed back in after the loop de loop and then back to my frigging account page.... too many clicks ... just plain old annoying!

  • jag11jag11 Posts: 885

    Well, so far no loopy the loop incidents to report.

  • barbultbarbult Posts: 27,443

    I haven't been able to see any of the new releases for 1/18/2016 in the store all day. I am using Firefox on Windows 10. I refresh the screen over and over. I uncheck hide items I own. Nothing worked. Finally I manually signed out and back in. Now I see them. Has Daz just frozen the state of the store while I'm logged in? I've never had this happen before.

  • ChoholeChohole Posts: 33,604

    Strange,   I had that happen yesterday as well. FF 41 and Win7, but I was the only one of the Mod group having the problem.

  • macleanmaclean Posts: 2,438
    Khory said:
    maclean said:

    We've now reached the point of total absurdity where the users are trying to pin-point the problem! I'd prefer to know what DAZ are doing about it. Could be that they're frantically working behind the scenes to fix this, but we have no evidence of that. In fact, judging by the results, they appear to be doing nothing at all. That sounds harsh, but what else are we to think?

    People keep parroting this mantra of random effect, difficult to track down, etc. I'm sorry. I just don't buy that. Signing into sites has been around for 20+ years. How difficult can it be to get it to work? And more to the point, why doesn't someone from DAZ come in here are tell us it's being looked at? This certainly isn't the first thread on the subject.

    Mac.. Are you insinuating I am not being honest? Or disingenuous about the fact that I do not get logged out of the site simply because you still do? I understand your frustrated but your insinuating an awful lot of negative stuff about Daz and others that you have no real proof of.

    I wasn't insinuating anything. I was saying exactly what I feel. I wasn't singling anyone out, so don't take it personally.

    I agree I have no proof of what DAZ is doing. All I know is this has been going on for six months or so, and the problem still persists. So whatever they're doing doesn't appear to be working.

  • ChoholeChohole Posts: 33,604
    maclean said:
    Khory said:
    maclean said:

    We've now reached the point of total absurdity where the users are trying to pin-point the problem! I'd prefer to know what DAZ are doing about it. Could be that they're frantically working behind the scenes to fix this, but we have no evidence of that. In fact, judging by the results, they appear to be doing nothing at all. That sounds harsh, but what else are we to think?

    People keep parroting this mantra of random effect, difficult to track down, etc. I'm sorry. I just don't buy that. Signing into sites has been around for 20+ years. How difficult can it be to get it to work? And more to the point, why doesn't someone from DAZ come in here are tell us it's being looked at? This certainly isn't the first thread on the subject.

    Mac.. Are you insinuating I am not being honest? Or disingenuous about the fact that I do not get logged out of the site simply because you still do? I understand your frustrated but your insinuating an awful lot of negative stuff about Daz and others that you have no real proof of.

    I wasn't insinuating anything. I was saying exactly what I feel. I wasn't singling anyone out, so don't take it personally.

    I agree I have no proof of what DAZ is doing. All I know is this has been going on for six months or so, and the problem still persists. So whatever they're doing doesn't appear to be working.

    As we keep saying,  the main problem is that this is something that isn't affecting everyone.  Daz accepts that there are problems, but it is the randomness of this one that makes it difficult to track down.  Bugs that can be reproduced are easier to sort out compared to those that the web guys haven't been able to duplicate.

    The extra bug that surfaced over the weekend was sorted out fairly quickly, with the Web guys working Sunday PM to get it fixed.

  • jag11jag11 Posts: 885

    problem persists... :(

  • jag11jag11 Posts: 885
    edited January 2016

    @Chohole could you please hand this fix to the web team, it's the fix for the forum search, it is a subtle error. It is interesting to note that the fix requires one small change to just one character:

      $('#search_mini_form')   <-- wrong  $('.search_mini_form')   <-- correct

     

    Sometimes this kind of errors are the main cause of baldness among developers.

    Post edited by jag11 on
  • Daywalker DesignsDaywalker Designs Posts: 3,586
    jag11 said:

    @Chohole could you please hand this fix to the web team, it's the fix for the forum search, it is a subtle error. It is interesting to note that the fix requires one small change to just one character:

      $('#search_mini_form')   <-- wrong  $('.search_mini_form')   <-- correct

     

    Sometimes this kind of errors are the main cause of baldness among developers.

    I think this one is fixed, finally.

  • RAMWolffRAMWolff Posts: 10,382

    Well it's a known fact that sometimes it takes a villiage!  I see the forum search is indeed back! YAY! 

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