New Year, New Sales Thread: Report Issues Here 4 "Reporting Only"
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We tried it and it worked with older GTs. We had just fixed the issue. Can you try again and show your cart if it still doesn't?
If you scroll all the way to the bottom of that section:
It'll only work if you have a Golden Ticket or a Debut New in your cart.
It works. I've seen the Neko thing inactive again. But it works in the cart. then I refreshed again and it was fine. Very odd.
I've checked out now so I can't try again. :)
Still not working for me, comes up coupon not valid each time I try. Sorry, I had to do two screenshots on my tablet. The three items are all from the g8/8.1 selection, and i bought yesterdays golden ticket.
Do you have a Debut New or a Golden Ticket in your cart?
"We tried it and it worked with older GTs. We had just fixed the issue. Can you try again and show your cart if it still doesn't? "
This is what Cris wrote in her reply to the question of whether an older GT should work. If that is the case, i should not have to purchase an item i dont want
You asked whether older GT works, not whether owned GT works, and the answer to the former it "yes" while the answer to the former is "no." As you have to have a Golden Ticket in your cart for it to work. The promo clearly says "with Golden Ticket" not "if you buy or own GT."
It's just a (likely very solid) guess, but I think someone mixed the featured artists selections: the latest one included items for Genesis 3 and older, while the legacy selection includes items for Genesis 9 and 8 (cache must be cleared too, to avoid confusion when price are going up in the cart), which is the opposite of what we had yesterday:
https://www.daz3d.com/latest-golden-klay-x-artists
https://www.daz3d.com/legacy-golden-klay-x-artists
Thanks, Elor, I've reported.
Should be fixed now.
Something seems wrong with the store. If I got more than 5 wishlist items for all above five the price in the cart is 50% higher then the price on the product-page (only items with a reduced price).
The store behavior is weird.
Today's offer are excellent and I started building my cart with wishlisted artist store items around 95% off with the KLAY-X-30 coupon.
And all of a sudden, the discount droped and the wishlist extra 50% no longer applies. I did some tests and the final is identical for an item on the wihlist or a regular one. (and I have just 4 wishlisted items on my cart)
Edit: I did some computation and the final price seems correct. I get 89% and 55%+30%+30%+50% is exactly this discount (O.45*0.7*0.7*0.5=0.11)
The main issue is that the artist store is in complete chaos. The price of most products is displayed as 80% off and comes more expansive in the cart. I think that the previous behavior was computing the discount based on this silly discount of 80% (0.2*0.7*0.7*0.5=0.05 hence the 95%)
This was obviously a glitch and has been fixed. But the price display is still completely incorrect.
Daz Store is Daz Storing again.
When you add some items to the cart, like perspectx items https://www.daz3d.com/perspectx#filtered=1, the advertised price is lower than the price when you actually add it to the cart.
One of these days again...
Had a cart at around $80 an hour ago.
Came back to push it down to my limit of $40, and it starts out at $220, not $80 anymore.
Unfunny. Cleared. Perhaps I get myself a GT later today, but I will not waste my time to find out what happened.
80% discount shown on product pages, but only 55% in cart
There seems to be a serious pricing issue with the store today.
I selected 7 products that were all clearly displayed at 80% off on their product pages. After adding them to my cart, all 7 products are only discounted by 55%, making the cart considerably more expensive than the prices advertised on the product pages.
For example:
Kabuki Rogue Clothing for Genesis 9 and 8 Female
Regular price: $21.99
Product page: $4.40 – 80% off
Cart: $9.90 – only 55% off
The product page even continues to show $4.40 / 80% OFF while the item is already marked “IN CART”, whereas the cart simultaneously charges $9.90.
This is not an isolated product. The same thing happens to all 7 items in my cart.
This is particularly concerning because a customer who relies on the prices displayed while shopping and does not check every individual item again in the cart could end up paying substantially more than the advertised prices.
Could someone from Daz please confirm whether this is a known pricing error and whether it is currently being fixed?
I have screenshots showing the advertised price and the different cart price.
That's most likely related to the error that was fixed earlier, where "latest" and "legacy" categories had their items reversed. The 80% you see on product page is a remnant of the bug, while the price in cart reflects the fixed offer.
I'm having the same pricing issue. Costs go up once added to my cart.
As do I.
Thanks for the explanation. However, I don't think this can simply be dismissed as a remnant of an earlier bug.
The store is currently advertising these products to customers at 80% off with a specific purchase price. In my example, the product page clearly shows $4.40 instead of $21.99, states “80% OFF” and “You save $17.59”, and even shows the product as “IN CART”.
At the same time, the cart charges $9.90 and shows only 55% off. This is not limited to one product – all seven products I selected at the advertised 80% discount are affected.
Regardless of whether this was caused by a technical error, this is misleading price advertising from a customer's perspective. Customers are being encouraged to select products based on one clearly displayed price and discount, while a substantially higher price is then charged in the cart. A customer purchasing several items could very easily fail to notice that the advertised prices have changed.
Explaining that the 80% prices are remnants of a bug does not resolve the issue. The incorrect advertised prices need to be corrected immediately, or the advertised prices need to be honored.
I do not consider it acceptable for the store to continue displaying specific 80%-off prices to customers while simultaneously charging 55%-off prices in the cart. Please could this be reported to Daz and properly fixed?
My guess is that the store is not displaying it since it was fixed. It's the DNS servers and your own cache not having caught up with the change, so you see the old page. Is it annoying? Yes. Is it fixable by Daz? No, because it was already fixed. It just needs to catch up on your end.
I can confirm this. After clearing my browsers history, the prices in the shop are higher, but show up in my cart at a much lower price. So you need to clear your browser's cache/cookies to clear things up.
I have a GT in my cart (and have the previous 2 days already owned - but when I put 3 items from my wishlist in the cart their prices do not go down. The 3 wishlisted items were wishlisted before the 12th but are new. The TODAY"S SPECIAL states:
Extra 50% off up to 5 Wishlisted items
with any Golden Ticket item
SHOP YOUR WISHLIST
Items must be in cart simultaneously for discount to apply.
Items must be in your Wishlist prior to Sept 12.
-----It does not say NEW Releases are excluded but - Daz being Daz - is it just me or is the wishlist special not working, or are NEW releases really just being excluded though no disclaimer in the offer says so?
You have to have a Golden Ticket item in your cart. Previously purchased Golden Tickets don't count for that offer. The offer says "Items must be in cart simultaneously for discount to apply.". Items includes the Golden Ticket. This offer does not work the same way as previous ones that refer to owners or buyers.
Yeah, i had the new GT in my cart (SKYWARD ARCH) as i mentioned, but also just to provide additional context, i noted i also had the previous ones just in case that was relevant to diagnosis - you never know what unwanted synergies happen within the overly-complex daz sale machine. I also pasted the exact text from the TODAY's SPECIAL on the promo page which clearly made no mention of excluding NEW Rs but unfortunately it was so late in the daz day I figured there was no hope of getting a fix or learning the answer before the day died. I ended up not being able to use the Today's special so that really irritates.
Discount for Wishlist Items is only 50 % instead of 60 %
Reported
It is fixed now and shows 60%.
Well it was 50% yesterday. So anyone who was happy for that is probably a little sad today.
https://www.daz3d.com/teen-kola-81 has only a main promo.
The coupon for today isn't posting on the website but it shows up in your DAZ installer which results in things being more expensive since you don't see it until you've done your cart.
Ouch for moi I guess. :)