New Year, New Sales Thread: Report Issues Here 4 "Reporting Only"

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  • jmucchiellojmucchiello Posts: 2,291

    Known issue. There are various threads and probably hundreds of posts about it since last Monday

  • kprkpr Posts: 471
    edited August 7

    60% off "Contrast" Artist Stores ()

    Extra 50% off* up to 10 with a "Brutal" New Release
    Additional 30% off* up to 10 with a "Softer" New Release
    Additional 40% off* up to 20 with 2 "Softer" New Releases
    Additional 60% off* up to 30 with 3 or more "Softer" New Releases

     

    The Extra 50% is working - discount becomes 80%

    but adding 1, 2 and/or 3 Softer Items does not affect the discount further (it remains at 80%)

     

    **************************************************************************

    You can disregard - There's a handily placed minimum ($4.99)

    **************************************************************************

    A whole 3 items come to more than 4.99 when fully discounted (which is just R U B B I S H sad) 

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    Post edited by kpr on
  • Charlie JudgeCharlie Judge Posts: 13,638

    Aethyr said:

    Hi there,

    Not sure if this is a cache issue or something on my end, but Quick Grab hasn't updated in 2-3 weeks, and the Outlet store is showing a lot of items at full price, not discounted as they should be.

    Anyone else having the same problem? Usually I buy something from both every week or so, but this has got in the way.

    Edit: This happens in a different browser as well, so maybe it's not a cache issue.

    Quiock Grab has now finally updated. 

  • Richard HaseltineRichard Haseltine Posts: 111,642

    Charlie Judge said:

    Aethyr said:

    Hi there,

    Not sure if this is a cache issue or something on my end, but Quick Grab hasn't updated in 2-3 weeks, and the Outlet store is showing a lot of items at full price, not discounted as they should be.

    Anyone else having the same problem? Usually I buy something from both every week or so, but this has got in the way.

    Edit: This happens in a different browser as well, so maybe it's not a cache issue.

    Quiock Grab has now finally updated. 

    Thanks.

  • Charlie JudgeCharlie Judge Posts: 13,638

    And now the Outlet Storehas changed items from those previously show. The store page does not yet reflect to OS price of the ne items but they have the correcct OS price in the cart.

  • DasTriDasTri Posts: 246

    TOP-200  is invalid. 

     

  • Cris PalominoCris Palomino Posts: 13,008

    DasTri said:

    TOP-200  is invalid. 

     

    It worked for me just now. You chose an item that was from your wishlist within that selection? 

  • garrett_3dgarrett_3d Posts: 982

    Worked for me. The only three wishlisted items I had on the list. I wasn't going to buy anything today but it was worth it for the Stonemason products. No immediate use but for a future project.

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  • markusmaternmarkusmatern Posts: 614

    So if it is not on the wishlist there should no code be needed? But many of the products have no discount at all in this case.

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  • DasTriDasTri Posts: 246

    garrett_3d said:

    Worked for me. 

    Thats weired. Not working for me... 
    Do you see any mistake I made?
     

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  • garrett_3dgarrett_3d Posts: 982
    edited August 8

    It looks like the code is only valid for any wishlisted items on the list that the link generates.

    It's not the best wording but as the code is inside that box with the wishlist wording, it sort of makes sense.

    Post edited by garrett_3d on
  • Cris PalominoCris Palomino Posts: 13,008

    The top two items are wishlisted, the ones that are not, received 70%, so is working for me. I included Futura. Try a hard refresh. If it still doesn't work, you may need to do a ticket.

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  • Doesn't work this end either. 

  • markusmaternmarkusmatern Posts: 614

    Cris Palomino said:

    The top two items are wishlisted, the ones that are not, received 70%, so is working for me. I included Futura. Try a hard refresh. If it still doesn't work, you may need to do a ticket.

    Still with the same result on my end: I tested different devices with different browsers, logged on, logged off. Clearing the cache. Nothing makes a difference.

  • ElorElor Posts: 4,148
    edited August 8

    I added 5 Genesis 9 Daz bundles, all on my wishlist: they did get the 50% extra from the wishlist offer (no coupon needed for it apparently), but when I tried to use the Top-200 coupon to get the 70% discount, I got a coupon code is not valid error.

    Could it be a coupon that was used sometime ago? I think a recent coupon had that problem: Daz re-used the same coupon, but forgot to reset its use.

     

    Post edited by Elor on
  • HylasHylas Posts: 5,339

    Elor said:

    I added 5 Genesis 9 Daz bundles, all on my wishlist: they did get the 50% extra from the wishlist offer (no coupon needed for it apparently), but when I tried to use the Top-200 coupon to get the 70% discount, I got a coupon code is not valid error.

    same, "TOP-200" not working.

  • junkgosherejunkgoshere Posts: 73

    TOP-200 items not at 70% and Top-200 not working comes up invalid.

  • Cris PalominoCris Palomino Posts: 13,008

    markusmatern said:

    Cris Palomino said:

    The top two items are wishlisted, the ones that are not, received 70%, so is working for me. I included Futura. Try a hard refresh. If it still doesn't work, you may need to do a ticket.

    Still with the same result on my end: I tested different devices with different browsers, logged on, logged off. Clearing the cache. Nothing makes a difference.

    The problem is that it not only works for me but other customers, so I can't recreate your issue. As you can see by my image, the same product that did not work for another customer, worked in my cart. 

  • garrett_3dgarrett_3d Posts: 982

    I would imagine it has something to do with the cut off date for items added to wishlist? Maybe there's an error in the coding?

  • DasTriDasTri Posts: 246
    edited August 8

    I used TOP-200 with different browsers and different items, for the same result. It is very likely account related. 
    I just created a new account and the coupon worked there. It does not work with my real account.
     

    For now, we have just two reports of it working, Beside Chris just garret_3d. Anybody else?
    What do they have in common that others have not?  

     

    Premium here - I have used my Character coupon but not the other two.

    Post edited by DasTri on
  • Cris PalominoCris Palomino Posts: 13,008

    DasTri said:

    I used TOP-200 with different browsers and different items, for the same result. It is very likely account related. 
    I just created a new account and the coupon worked there. It does not work with my real account.
     

    For now, we have just two reports of it working, Beside Chris just garret_3d. Anybody else?
    What do they have in common that others have not?  

     

    Premium here - I have used my Character coupon but not the other two.

    I've sent an inquiry. 

  • ElorElor Posts: 4,148
    edited August 8

    garrett_3d said:

    I would imagine it has something to do with the cut off date for items added to wishlist?

    The 50% discount related to wishlist works without the coupon (I got the coupon not valid error when I tried to apply it), so no, it's not a problem with the cut-off date:

    It's almost same cart as Chris Palomino (I already own the portrait product) but the coupon is not valid so the 70% discount is not applied.

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    Post edited by Elor on
  • TinDadTinDad Posts: 5

    This is really confusing. As I understand it, the items on "Outdoorsy" page should have their prices reduced by 70 %. They are at full price. Just in case I misunderstood, I tried "TOP-200" coupon but it shows "invalid" - as it should because I have no wishlisted items in my cart.

  • HylasHylas Posts: 5,339
    edited August 8

    all 3 items are on my wishlist, have been for a while now

    ETA: I'm a basic member.

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    Post edited by Hylas on
  • FantastArtFantastArt Posts: 423

    Coupon TOP-200 is not working here either

  • DasTriDasTri Posts: 246

    My guess is that it is related to the membership level, and just not set up for Premier. If garret_3d is within, however, that theory folds. 

  • FreyjaFreyja Posts: 20

    TOP-200 is not working for me, and i'm a Plus member, not Premier. (one way to stop me buying stuff i won't use straight away, i guess frown)

  • marduk999marduk999 Posts: 4
    edited August 8

    With wishlist articles  (from this action) I get only 50% off instead of 70%  and the TOP-200 code is not valid, while I am getting no discount at all with the non-Wishlist articles of this action.

    Edit: I am also Daz+

    Post edited by marduk999 on
  • DasTriDasTri Posts: 246
    edited August 8

    So it works if I create a new account, but not for older folks here with Premier and Daz+

    Garret joined March 25 - so perhaps that code has really already been in use before, and all of us who have used it back then are still listed as "done and out"...
     

    Post edited by DasTri on
  • garrett_3dgarrett_3d Posts: 982

    That would make sense. Did that not happen recently with another sale too, with no fix?

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