Outlet and Quick Grab Discussion

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  • donniekeidicdonniekeidic Posts: 122

    also, supposedly they have 132 employees according to this site, other sources say between 50 and 200. So they surely have enough employees to keep things running smoothly if they wanted to

  • joannajoanna Posts: 2,732
    edited August 3

    donniekeidic said:

    also, supposedly they have 132 employees according to this site, other sources say between 50 and 200. So they surely have enough employees to keep things running smoothly if they wanted to

    But if 131 of those 132 are not in the web-related departments, and the rest is on vacation... ;)

    Post edited by joanna on
  • I'm NOT spending one red cent here until Daz gets fixes this - QG and OS - and I expect some explanation for it, not holding my breath though. I also expect some kind of compensation for they being - can't use the word I want as they post will be deleted but you get what I mean. To do this, have errors ALL THE TIME - my boyfr laughed when I told him about that's there's a well visited thread just to report errors here lol. Had a long vent to him about being a faithful customer here, the challanges... To take away the Daz plus sale in the summer - to take away - or so it seams - gift card sales w no buy in, to in so many exemples make it less worth our while being customers here with NOT ONE SINGLE EXPLANATION given...

    And now the misery, sorry, w QG and OS... No change on QG and no low prices at OS..... NO explanation for it... d after d coming here hoping it will be fixed but no....

    And I can report that on open source vivaldi web browser it's almost impossible to reach the cart, I cl and cl and cl an no. Could be vivaldi only error but somehow I doubt it...

    Feels like they don't care about their customer one bit.

    Just saying.

    Been a LOYAL customer here for ys and ys, spent an, for me, insane amount on Daz stuff considering I don't sell my art.

    Will keep coming here hoping for the best, buying stuff IF IT'S AT ALL POSSIBLE.

    SO that's gives me the right to speak my mind.
    Hoping someone get a chance to read this before it's deleted by mods.

    Honesty might not be appreciated here.

    still a Daz studio fanheart, but struggling. 

    '

  • AsuCafeAsuCafe Posts: 493

    donniekeidic said:

    maybe the store glitches are features not bugs. some kind of hype building, getting people to talk about it. checking back the forums several times a day. they create a captive audience and it works as seen here continuously. other sites people check the sales for maybe 10 minutes a day to see if anything on the wishlist is on sale, and to see if any new items are of interest. But here it is an all day gabfest of what is going on with the daz store, and they create a virtual event everyday of the sale. it works so why would they change it?

     There's a QG discount today, so hurry up and grab yours if you haven't already!

  • garrett_3dgarrett_3d Posts: 836

    QG prices appear fixed but it's the same rubbish that's been there for two weeks.

  • tsroemitsroemi Posts: 3,604
    edited August 4

    And now we have an extra promo for Quick Grab. Is this one hand not knowing what the other is doing or an attempt at damage control? No way to tell because nobody talks to us. Very annoying by now for sure, and this way, it takes me 2 minutes to go through the shop and leave again.

    Post edited by tsroemi on
  • TorquinoxTorquinox Posts: 4,842
    edited August 4

    Extra 40% Up to 2 with any highway new release. It's a stingy offer, imo.

    Post edited by Torquinox on
  • TorquinoxTorquinox Posts: 4,842

    Nothing in os or qg appears fixed or updated. The extra offer is up to 2 qg items 40% off w/ highway new release.

  • CybersoxCybersox Posts: 9,901

    donniekeidic said:

    also, supposedly they have 132 employees according to this site, other sources say between 50 and 200. So they surely have enough employees to keep things running smoothly if they wanted to

    Maybe if you add in the Canadian offices of Taffi, but otherwise 132 feels a bit high.  Why?  Because if you Google Map DAZ's Salt Lake City location,  you can see that there are at least five other business sharing the same building and, checking a SLC commecial leasing resource site, I can see that at the last update a good bit of the building was currently vacant, including two full floors, while the building's facilities also include an Atrium and a fitness center.  With that in mind, also consider that are only approximately sixty parking spaces adjacent to the building, and while there IS a parking structure across the street, there are also a ton of other business directly adjacent that are also using it..  So, given that we're repeatedly told no one is in the offices overnight or on weekends, I don't see where they'd have room for that many people, so my guess is that the SLC office is probably closer to  60 people than 100.  

  • richardandtracyrichardandtracy Posts: 8,008

    Does working from home happen in the computer business in the US? It does in the UK, and as a result many businesses get rid of their premises and freeload utilise the office space in people's homes. Means busnesses can have lots of staff yet have a small building.

    One large manufacturing company I work with has 7000 office staff nominally based at a site, while they only have 1500 desks which are booked by the day. A number of the people I work with have never entered the site they are nominally based at, all inductions, training & contacts are done online.

    Regards,

    Richard

  • donniekeidicdonniekeidic Posts: 122

    Cybersox said:

    donniekeidic said:

    also, supposedly they have 132 employees according to this site, other sources say between 50 and 200. So they surely have enough employees to keep things running smoothly if they wanted to

    Maybe if you add in the Canadian offices of Taffi, but otherwise 132 feels a bit high.  Why?  Because if you Google Map DAZ's Salt Lake City location,  you can see that there are at least five other business sharing the same building and, checking a SLC commecial leasing resource site, I can see that at the last update a good bit of the building was currently vacant, including two full floors, while the building's facilities also include an Atrium and a fitness center.  With that in mind, also consider that are only approximately sixty parking spaces adjacent to the building, and while there IS a parking structure across the street, there are also a ton of other business directly adjacent that are also using it..  So, given that we're repeatedly told no one is in the offices overnight or on weekends, I don't see where they'd have room for that many people, so my guess is that the SLC office is probably closer to  60 people than 100.  

    just checked their linkedin as well, which also shows 131 employees. so i would assume that number is pretty accurate. I'm sure a lot of people work remotely too. But none of it matters really. My point was just that they are not a small operation, they have enough employees that things should be running smoothly, at least as smooth as renderosity, and yet here we are day after day, week after week with the same issues.

    Daz Company-linked in.png
    1004 x 864 - 268K
  • cdberniercdbernier Posts: 9

    Semicharm said:

    The main "outlet" generally run all month, so it's not a huge deal.

    Everyone's situation is different. For some, it's not a big deal. For others like me on a weekly budget, it makes ballancing my purchaes more difficult, and as Daz website reliability diminshes, so too does my wekly budget.

  • frank0314frank0314 Posts: 15,094

    donniekeidic said:

    Cybersox said:

    donniekeidic said:

    also, supposedly they have 132 employees according to this site, other sources say between 50 and 200. So they surely have enough employees to keep things running smoothly if they wanted to

    Maybe if you add in the Canadian offices of Taffi, but otherwise 132 feels a bit high.  Why?  Because if you Google Map DAZ's Salt Lake City location,  you can see that there are at least five other business sharing the same building and, checking a SLC commecial leasing resource site, I can see that at the last update a good bit of the building was currently vacant, including two full floors, while the building's facilities also include an Atrium and a fitness center.  With that in mind, also consider that are only approximately sixty parking spaces adjacent to the building, and while there IS a parking structure across the street, there are also a ton of other business directly adjacent that are also using it..  So, given that we're repeatedly told no one is in the offices overnight or on weekends, I don't see where they'd have room for that many people, so my guess is that the SLC office is probably closer to  60 people than 100.  

    just checked their linkedin as well, which also shows 131 employees. so i would assume that number is pretty accurate. I'm sure a lot of people work remotely too. But none of it matters really. My point was just that they are not a small operation, they have enough employees that things should be running smoothly, at least as smooth as renderosity, and yet here we are day after day, week after week with the same issues.

    Maybe with MakeTafi included, but Daz itself is a very small portion of that. 

  • davesodaveso Posts: 8,239

    AsuCafe said:

    donniekeidic said:

    maybe the store glitches are features not bugs. some kind of hype building, getting people to talk about it. checking back the forums several times a day. they create a captive audience and it works as seen here continuously. other sites people check the sales for maybe 10 minutes a day to see if anything on the wishlist is on sale, and to see if any new items are of interest. But here it is an all day gabfest of what is going on with the daz store, and they create a virtual event everyday of the sale. it works so why would they change it?

     There's a QG discount today, so hurry up and grab yours if you haven't already!

    that discount is pretty much useless for most of us that have shopped out QG 2 weeks ago, and its still the same crap. Crap to me but maybe not someone, but it is what it is. Ther thing that gets me is that the sales emails and pages here still reflect that everything is actually working when we know its not.  

  • davesodaveso Posts: 8,239

    Torquinox said:

    Extra 40% Up to 2 with any highway new release. It's a stingy offer, imo.

    it wouldn't be too bad if the QG actually changed over to something new.  

  • SilverGirlSilverGirl Posts: 3,872

    richardandtracy said:

    Does working from home happen in the computer business in the US? It does in the UK, and as a result many businesses get rid of their premises and freeload utilise the office space in people's homes. Means busnesses can have lots of staff yet have a small building.

    One large manufacturing company I work with has 7000 office staff nominally based at a site, while they only have 1500 desks which are booked by the day. A number of the people I work with have never entered the site they are nominally based at, all inductions, training & contacts are done online.

    Regards,

    Richard

    It depends on the office culture. Some places are fine with work from home, some encourage it, but there area also a lot of businesses where the culture is obsessed with the socialization aspect and are convinced people can't work effectively as a team unless they're physically in one place, and also many managers who want their employees where they can micromanage and hover see them.

  • QN883DArtsQN883DArts Posts: 14

    joanna said:

    donniekeidic said:

    also, supposedly they have 132 employees according to this site, other sources say between 50 and 200. So they surely have enough employees to keep things running smoothly if they wanted to

    But if 131 of those 132 are not in the web-related departments, and the rest is on vacation... ;)

    +1 

  • CybersoxCybersox Posts: 9,901

    What makes this all so frustrating is that Renderosity, which has far fewer employees (about 35), seems to have no problem managing a store of comparable size that does the exact same things as DAZ's store tries to do, but without the constant issues that cripple the DAZ shop.  Clearly running a store like DAZ CAN be done efficiently while running multiple daily sales and juggling multiple levels of discounts with a huge roster of PAs creating new products constantly.... and Rendo also maintains a massive section devoted to freebies AND a large customer gallery section, all while paying well enough that we're constantly seeing vendors bounce back and forth between them and DAZ.       

  • SilverGirl said:

    It depends on the office culture. Some places are fine with work from home, some encourage it, but there area also a lot of businesses where the culture is obsessed with the socialization aspect and are convinced people can't work effectively as a team unless they're physically in one place, and also many managers who want their employees where they can micromanage and hover see them.

    Work from home is a good way to keep a valuable employee from whom you need limited or intermittent productivity when you can't farm out that job to contractors/vendors or add those tasks to another job/position. 

    As someone who has managed people pre- and post-COVID, in my experience the difference in productivity between work-at-home and in-office ranges from a relative few who do just as much in either situation, to a much larger number of people who accomplish far too little on an at-home day. Those unproductive at-home days have a knock-on effect on co-workers who were dependent upon someone else finishing a task, not to mention the effect on the bottom line of paying wages/salary for work not being done.

    Annoying micromanagement can be accomplished remotely with phone calls, text messages, emails, redundant memoranda, etc. and, like hovering, points more toward the anxieties of the manager than it does to the quality or quantity of the employee's work. The time spent responding to the manager takes away from time spent on useful accomplishment.

    As to Daz being unable to roll out periodic changes to their website in a timely manner and without glitches, I'm not sure what needs to be mentioned now that hasn't been stated before. If you have committed to daily sales promotions featuring new releases every day, you would need to have those changes completed (including thorough testing) the day before (probably earlier than that). If you are committed to changing the site to new promotions on weekends, you would need to have people working seven days a week. Being "on call" over the weekend isn't the same. Quick Grab and the Outlet Store change infrequently, so failing to roll out the changes smoothly when the lead time is so far in advance means that failure can only have explanations, not excuses.  Am I crazy to suggest that the 12:00 am (US) Mountain Time rollover makes little sense when apparently no one is in the office to immediately address problems? 

  • HavosHavos Posts: 5,696
    edited August 4

    Cybersox said:

    What makes this all so frustrating is that Renderosity, which has far fewer employees (about 35), seems to have no problem managing a store of comparable size that does the exact same things as DAZ's store tries to do, but without the constant issues that cripple the DAZ shop.  Clearly running a store like DAZ CAN be done efficiently while running multiple daily sales and juggling multiple levels of discounts with a huge roster of PAs creating new products constantly.... and Rendo also maintains a massive section devoted to freebies AND a large customer gallery section, all while paying well enough that we're constantly seeing vendors bounce back and forth between them and DAZ.       

    Rendo doesn't run the kind of complex sales that DAZ does. If all your sales are just a straight percentage off, as pretty much all Rendo sales are, then opportunities for things to go wrong are vastly reduced.

    Post edited by Havos on
  • jmucchiellojmucchiello Posts: 2,011

    Havos said:

    Cybersox said:

    What makes this all so frustrating is that Renderosity, which has far fewer employees (about 35), seems to have no problem managing a store of comparable size that does the exact same things as DAZ's store tries to do, but without the constant issues that cripple the DAZ shop.  Clearly running a store like DAZ CAN be done efficiently while running multiple daily sales and juggling multiple levels of discounts with a huge roster of PAs creating new products constantly.... and Rendo also maintains a massive section devoted to freebies AND a large customer gallery section, all while paying well enough that we're constantly seeing vendors bounce back and forth between them and DAZ.       

    Rendo doesn't run the kind of complex sales that DAZ does. If all your sales are just a straight percentage off, as pretty much all Rendo sales are, then opportunities for things to go wrong are vastly reduced.

    Rendo does do stacking percentages off.

    More importantly, Rendo can filter on sales categories. That means the categories are built into their web database. This would make it easy for them to do the complex sales Daz do with consistency. They just choose not to. And given how long Daz has done these sales, there are only a limited number of patterns that it should be possible to fit together with ease.

  • DasTriDasTri Posts: 241

    Havos said:

    Rendo doesn't run the kind of complex sales that DAZ does.

    True - the crossreferences are sometimes staggering here, for nice discounts.

    Perhaps the person responsible for the "End July" sale was sacked for miscalculating the final percentages that could be achieved. And now nobody is left who knows how to run the website... frown

  • TorquinoxTorquinox Posts: 4,842

    I can't say Rendo or any of the other 3D hobby sites are running without a hitch these days. I also don't think I can get into the details on that. But this here problem is a big head-scratcher, We don't know what's wrong, so we just have to wait patiently and see what develops.

  • CybersoxCybersox Posts: 9,901

    Torquinox said:

    I can't say Rendo or any of the other 3D hobby sites are running without a hitch these days. I also don't think I can get into the details on that. But this here problem is a big head-scratcher, We don't know what's wrong, so we just have to wait patiently and see what develops.

    Well, of course there are glitches at any store, but whereas Renderosity may have one or two hiccups a month, the fact that DAZ's near daily issues require a problem report forum thread that's as heavily posted in as DAZ's is pretty telling.  Likewise, Rendo's coupons always work on the products that they're supposed to, there are no high pressure four hour only flash sales with unspecified beginning and end times, and I can't remember if I've ever seen a sale there where the language of the promotional text was so convoluted as to be difficult to understand exactly what is being promised.. very much unlike DAZ.  Oh, and do we want to get into the subject of Cloudflare Errors?  This is not to say that Rendo is perfect by any means, and Rendo's slightly higher prices, their lack of a return policy as good as DAZ's, and the lack of DIM ready product files are three major reasons that I'm more likely to wait a bit longer on purchasing a product over there than I am here at DAZ.  I'm also not crazy about their policy of forcily retiring products that fail to hit certain sale levels, and I know that customers who try to get on the site using VPNs are having issues.  Sill, if I'm ranking the overall pleasurability of the sales experience at each site from this customer's view, I'd say that Rendo usually averages around an 8 while DAZ hovers closer to a 5.    

  • TorquinoxTorquinox Posts: 4,842
    edited August 4

    @cybersox What I want to say I can't say, so that's fine. Richard has already said this is not the place to come air the laundry of other sites, so that's that.

    Post edited by Torquinox on
  • kyoto kidkyoto kid Posts: 42,385
    edited August 5

    ...as the only interesting item in today's new releases is the Liberty 570 Semi Bundle, I'd be hard pressed to find enough interesting items in the QG (even if it did finally update) for the savings to offset the initial cost.

    I agree with Turquiox on the deal,

    Post edited by kyoto kid on
  • jmucchiellojmucchiello Posts: 2,011

    kyoto kid said:

    ...as the only interesting item in today's new releases is the Liberty 570 Semi Bundle, I'd be hard presssed t find enough interesting items in the QG (even if it did finally update) for the savings to offset the initial cost.

    I agree with Turquiox on the deal,

    Feng's Judith is also interesting.

  • kyoto kidkyoto kid Posts: 42,385
    edited August 5

    ....nice, but not an adopter of G9. Basically A  "budget" thing,as my income is not what it used to be.

    Post edited by kyoto kid on
  • NorthOf45NorthOf45 Posts: 5,888

    I don't know how the Outlet store is populated, but there are over 600 items for $0.99 and another 1000 for $1.99 in the main shop (higher prices like $3.49 and $4.99 could be filtered), most with that Outlet flash on the corner. (I know that the flash is not always diligently applied, but the prices speak). Sort by price and happy shopping.

  • CybersoxCybersox Posts: 9,901

    kyoto kid said:

    ...as the only interesting item in today's new releases is the Liberty 570 Semi Bundle

    I thought it was interesting until I actually took a close look at it, but it's price tag seems way out of line for what's being delivered, especially when compared to similar Big Rig models.   

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