Outlet and Quick Grab Discussion

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  • edited August 1

    Torquinox said:

    FJM1977 said:

    Who is this? What's your operating number?

    Uhhh Uh... Grabs blaster, fires into comm panel. Boring conversation anyway. Luke, we're gonna have company!

    Are you also short for a stormtrooper? 

    Daz can take all weekend to fix it. I will  just grab some of the old OS still sitting in my WL 

    Post edited by miladyderyni_173d399f47 on
  • ANGELREAPER1972ANGELREAPER1972 Posts: 4,845

    i See a LOT of newly added stuff in the Outlet though as mentioned prices are normal prices and some have standard discounts me wondering if the new addings are a mistake glitch has happened before also is there another big sale coming up? As I have noticed that can play havoc with Outlet and Quickgrab and even some items disappearing from Outlet as they are connected to whatever sale and jump up in price seen that happen several times and yeah QG unchanged still

  • TorquinoxTorquinox Posts: 4,936

    miladyderyni_173d399f47 said:

    Are you also short for a stormtrooper? 

    Pretty sure I am. cheeky 

  • davesodaveso Posts: 8,298

    there were a couple of the new ones in my WL so i put them in cart. The price did not reduce at all. so now I dont buy anything until they all get corrected, I guess

  • WendyLuvsCatzWendyLuvsCatz Posts: 41,640

    SlowHold

  • Richard HaseltineRichard Haseltine Posts: 111,658

    The pricing issue has been reported, and Daz are aware of the report. I don't have a timeline for a fix, but the items will of course be available in the category for some time.

  • TorquinoxTorquinox Posts: 4,936
    edited August 1

    Richard Haseltine said:

    The pricing issue has been reported, and Daz are aware of the report. I don't have a timeline for a fix, but the items will of course be available in the category for some time.

    Yes. I wrote this above: Richard reports the pricing problem has been reported. Maybe fixed Daz soon.
     

    Good to have confirmation.

    Post edited by Torquinox on
  • DareshiranuDareshiranu Posts: 336

    I'm looking at an Outlet selection with a large number of full priced items. Doesn't sound very outlety to me.

  • SemicharmSemicharm Posts: 415

    I'm guessing that with the change over being on the weekend and whatever broke may not be an easy fix, so I wouldn't expect a quick turnaround on this. It might now get sorted out till Monday. The main "outlet" generally run all month, so it's not a huge deal. 

    It's still annoying though. I make a list of items I want and add some to my cart if I'm within a buck or two of getting a token. Better still, if I can spend a token and get another, a $1 item is practically free. That of course requires the outlet to be priced correctly...

  • 3DSaga3DSaga Posts: 927

    Semicharm said:

    I'm guessing that with the change over being on the weekend and whatever broke may not be an easy fix, so I wouldn't expect a quick turnaround on this. It might now get sorted out till Monday. The main "outlet" generally run all month, so it's not a huge deal. 

    It's still annoying though. I make a list of items I want and add some to my cart if I'm within a buck or two of getting a token. Better still, if I can spend a token and get another, a $1 item is practically free. That of course requires the outlet to be priced correctly...

    That's how I see it. I would be surprised if it's fixed before Monday. It would be a nice surprise, though! 

  • Dareshiranu said:

    I'm looking at an Outlet selection with a large number of full priced items. Doesn't sound very outlety to me.

    There's a glitch with the August selection staying at current non-Outlet prices. The good news is the July OS items are still at Outlet prices - I just checked out with several. To find them, go to the main store page and Sort Low to High, then scroll past the free items. (The price filter is balky so I don't bother with it.)

    ****

    Richard, thanks for keeping us posted 

  • TorquinoxTorquinox Posts: 4,936

    The real question is, will QG refresh tonight? Wait to find out!

  • SilverGirlSilverGirl Posts: 3,940

    Torquinox said:

    The real question is, will QG refresh tonight? Wait to find out!

    If it does, absolutely nobody gets to complain that they didn't have enough time LOL. 

  • joannajoanna Posts: 2,790

    SilverGirl said:

    Torquinox said:

    The real question is, will QG refresh tonight? Wait to find out!

    If it does, absolutely nobody gets to complain that they didn't have enough time LOL. 

    But if it changes on time, I'll definitely be totally surprised. xD (Sorry, couldn't resist given it hasn't been fixed for a week, and so far, Outlet isn't fixed either.)

  • What I want to see is the newest additions to the top, older entries last.

    I don't want to browse the 34 pages, is too much for me.

    So please make the experience much better, not a boring routine.

  • AsuCafeAsuCafe Posts: 556

    Halcon Bluesky said:

    What I want to see is the newest additions to the top, older entries last.

    I don't want to browse the 34 pages, is too much for me.

    So please make the experience much better, not a boring routine.

     They specifically announced two new products.laugh

     

  • NorthOf45NorthOf45 Posts: 5,912

    AsuCafe said:

    Halcon Bluesky said:

    What I want to see is the newest additions to the top, older entries last.

    I don't want to browse the 34 pages, is too much for me.

    So please make the experience much better, not a boring routine.

     They specifically announced two new products.laugh

     

    Yes, but they do not show in either QG or OS. They are listed in the PA's store (PAMAWO) at $1.99 emblazoned with the OS logo.

  • caravellecaravelle Posts: 2,784

    Still no change to OS prices and QG items. And still no explanation from Daz?!? That’s really unbelievable. It can happen that a section completely crashes and it takes a while to sort out the problem. In that case, a reputable company keeps its customers informed. At least, that’s how it is where I live. And that’s where Daz wants to do business, after all. Wake me up when OS and QG are working again, or if Daz deigns to issue a statement. Thank you.

  • garrett_3dgarrett_3d Posts: 985

    Perhaps they're sulking because of recent PA announcements laugh

  • Cam FoxCam Fox Posts: 493

    I suspect the long delays fixing issues are from rolling the server at midnight to prep new day's sales during the store's quietest hours, and the problems can't get fixed until tech people are back in the office. They could solve it by having two production environments, with tomorrow's sale already staged and tested, and just switch a pointer at midnight to instantly change over. But if they didn't build it like that already, it's probably a lot to retrofit.

    At any rate, I hope the items that are in Outlet at the wrong prices stick once prices are fixed, there's a lot on my wishlist. :)

  • jmucchiellojmucchiello Posts: 2,304

    Cam Fox said:

    I suspect the long delays fixing issues are from rolling the server at midnight to prep new day's sales during the store's quietest hours, and the problems can't get fixed until tech people are back in the office. They could solve it by having two production environments, with tomorrow's sale already staged and tested, and just switch a pointer at midnight to instantly change over. But if they didn't build it like that already, it's probably a lot to retrofit.

    At any rate, I hope the items that are in Outlet at the wrong prices stick once prices are fixed, there's a lot on my wishlist. :)

    There are a ton of ways they could make the store work most mornings and make periodic update work most times. Storefronts are basically a solved problem on the web, I would think. I can't understand how these problems crop up over and over.

  • davesodaveso Posts: 8,298

    well, now August 3 and no change. Maybe its done? Hope not. 

  • davesodaveso Posts: 8,298

    ok mods..whats up with the quickgrab and now outlet store? If its done why dont they say so and pull the stuff off the store.

  • Richard HaseltineRichard Haseltine Posts: 111,658

    The issue has, I think, been found but fixing it isn't instant.

  • Richard HaseltineRichard Haseltine Posts: 111,658

    This is getting some attention.

  • davesodaveso Posts: 8,298

    Richard Haseltine said:

    The issue has, I think, been found but fixing it isn't instant.

    awesome. thanks. it seems strange to me that this store can break as it does. I haven't designed any web pages for quite a long time, but uptime was always a huge thing.  

  • xyer0xyer0 Posts: 6,515

    jmucchiello said:

    Cam Fox said:

    I suspect the long delays fixing issues are from rolling the server at midnight to prep new day's sales during the store's quietest hours, and the problems can't get fixed until tech people are back in the office. They could solve it by having two production environments, with tomorrow's sale already staged and tested, and just switch a pointer at midnight to instantly change over. But if they didn't build it like that already, it's probably a lot to retrofit.

    At any rate, I hope the items that are in Outlet at the wrong prices stick once prices are fixed, there's a lot on my wishlist. :)

    There are a ton of ways they could make the store work most mornings and make periodic update work most times. Storefronts are basically a solved problem on the web, I would think. I can't understand how these problems crop up over and over.

    Well, if your staff consists of one person on nightshift, then it's easy to understand. 

  • donniekeidicdonniekeidic Posts: 187

    also, supposedly they have 132 employees according to this site, other sources say between 50 and 200. So they surely have enough employees to keep things running smoothly if they wanted to

  • joannajoanna Posts: 2,790
    edited August 3

    donniekeidic said:

    also, supposedly they have 132 employees according to this site, other sources say between 50 and 200. So they surely have enough employees to keep things running smoothly if they wanted to

    But if 131 of those 132 are not in the web-related departments, and the rest is on vacation... ;)

    Post edited by joanna on
  • I'm NOT spending one red cent here until Daz gets fixes this - QG and OS - and I expect some explanation for it, not holding my breath though. I also expect some kind of compensation for they being - can't use the word I want as they post will be deleted but you get what I mean. To do this, have errors ALL THE TIME - my boyfr laughed when I told him about that's there's a well visited thread just to report errors here lol. Had a long vent to him about being a faithful customer here, the challanges... To take away the Daz plus sale in the summer - to take away - or so it seams - gift card sales w no buy in, to in so many exemples make it less worth our while being customers here with NOT ONE SINGLE EXPLANATION given...

    And now the misery, sorry, w QG and OS... No change on QG and no low prices at OS..... NO explanation for it... d after d coming here hoping it will be fixed but no....

    And I can report that on open source vivaldi web browser it's almost impossible to reach the cart, I cl and cl and cl an no. Could be vivaldi only error but somehow I doubt it...

    Feels like they don't care about their customer one bit.

    Just saying.

    Been a LOYAL customer here for ys and ys, spent an, for me, insane amount on Daz stuff considering I don't sell my art.

    Will keep coming here hoping for the best, buying stuff IF IT'S AT ALL POSSIBLE.

    SO that's gives me the right to speak my mind.
    Hoping someone get a chance to read this before it's deleted by mods.

    Honesty might not be appreciated here.

    still a Daz studio fanheart, but struggling. 

    '

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