The Magic Rug Pipes ... missing content?

I bought The Magic Rug Pipes and was excited to use it, but I cannot find the 2 files with "Rig" in the name, the ones that everything else is based on. There's documentation on how to use it, which I screenshotted the following from:

 

When I highlight the "Pipes Version 1" folder, nothing shows up in the contentpane:

 

 

Other folders have things: tips, materials and poses, as well as a few props in "fasteners" & "Wearable Presets". There's also props in "Subsets", but not the rigs that the docs talk about. 

 

Would appreaciate any help!

 

 

 

Comments

  • jmucchiellojmucchiello Posts: 1,372

    If uninstall/redownload/reinstall doesn't fix it, File a support ticket.

  • Just checked the File list(https://docs.daz3d.com/public/read_me/index/114641/file_list ), and it looks like you're gonna need to submit a ticket, as thost files are missing from the product.

     

  • galiengalien Posts: 148

    I raised a support ticket for this last week. I think that there are 26 files missing to load the props, plus some more for the shaders.

    I would suggest that you also raise a support ticket - the more people who complain, the more likely it will be fixed quickly.

    If Laticis Imagery still visits these forums, perhaps they could look into this.

     

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