New Year, New Sales Thread: Report Issues Here 4 "Reporting Only"

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  • LorraineLorraine Posts: 963

    barbult said:

    The biggest problem that I see is that nothing in the Daz Store advertisements can ever be believed. Sure, some things work as advertised, but every day several things are later determined to be "errors". How is a customer supposed to know what is intended and what is an "error"? Customers can never be confident that the price they are being charged is the right price. This has been going on for years. It feels like Daz only fixes errors after customers waste hours complaining here in the forum, and administrators waste hours trying to recreate and understand the problems. We are all working for Daz for free. We are all tired of it.

    This

  • greywolfgreywolf Posts: 139

    The big problem I am seeing is the price on the Balloon Dog Figure ;  somebody missed a decimal point somewhere! [ price as of 2026-04-01 Pacific time 13:31 is $10499.30 ]

  • barbultbarbult Posts: 26,679

    greywolf said:

    The big problem I am seeing is the price on the Balloon Dog Figure ;  somebody missed a decimal point somewhere! [ price as of 2026-04-01 Pacific time 13:31 is $10499.30 ]

    It's free in the cart. It is an April Fools joke. 

  • butterflyfishbutterflyfish Posts: 1,537

    greywolf said:

    The big problem I am seeing is the price on the Balloon Dog Figure ;  somebody missed a decimal point somewhere! [ price as of 2026-04-01 Pacific time 13:31 is $10499.30 ]

    Check the date... it's free in your cart

  • CybersoxCybersox Posts: 9,639
    edited April 1

    barbult said:

    The biggest problem that I see is that nothing in the Daz Store advertisements can ever be believed. 

    That sums it up in a nutshell.  I have never seen a store that has anywhere near as many promotions that don't work as advertised and/or not at all, not to mention so much ambiguous and often incorrect text, plus all the missing declaimers and qualifiers that only seem to get added after people invariably start complaining.  And it's not just that it happens almost every single day but that often there are two or three problems in a single a day, and that many of the problems happen repeatedly, like clockwork.   It's beyond absurd.

    Post edited by Cybersox on
  • tyd2tyd2 Posts: 40

    I'm a bit lost.

    If an item on your wishlist is $3.19, and a Gold Star gets an extra 30% off, and APRIL-FUN code with the Ballon Dog gets an extra 30% off, how much should it end up being?

  • jmucchiellojmucchiello Posts: 1,070

    tyd2 said:

    I'm a bit lost.

    If an item on your wishlist is $3.19, and a Gold Star gets an extra 30% off, and APRIL-FUN code with the Ballon Dog gets an extra 30% off, how much should it end up being?

    In theory: $3.19 * (100-30)/100 * (100-30)/100

    or

    $3.19 * 0.7 * 0.7

    or

    $1.56

     

     

  • tyd2tyd2 Posts: 40

    jmucchiello said:

    tyd2 said:

    I'm a bit lost.

    If an item on your wishlist is $3.19, and a Gold Star gets an extra 30% off, and APRIL-FUN code with the Ballon Dog gets an extra 30% off, how much should it end up being?

    In theory: $3.19 * (100-30)/100 * (100-30)/100

    or

    $3.19 * 0.7 * 0.7

    or

    $1.56

    That's what I would have thought too.  But it's $2.01.

  • joannajoanna Posts: 2,495

    A small thing, but all promo pictures for Shanna for G9 are signed as Sienna.

  • DanaTADanaTA Posts: 13,375

    barbult said:

    greywolf said:

    The big problem I am seeing is the price on the Balloon Dog Figure ;  somebody missed a decimal point somewhere! [ price as of 2026-04-01 Pacific time 13:31 is $10499.30 ]

    It's free in the cart. It is an April Fools joke. 

    Is it now?  When I tried yesterday it didn't change to free, so I left it. 

  • DanaTADanaTA Posts: 13,375

    DanaTA said:

    barbult said:

    greywolf said:

    The big problem I am seeing is the price on the Balloon Dog Figure ;  somebody missed a decimal point somewhere! [ price as of 2026-04-01 Pacific time 13:31 is $10499.30 ]

    It's free in the cart. It is an April Fools joke. 

    Is it now?  When I tried yesterday it didn't change to free, so I left it. 

    Still not free for me!  sad 

  • joannajoanna Posts: 2,495
    edited April 2

    DanaTA said:

    barbult said:

    greywolf said:

    The big problem I am seeing is the price on the Balloon Dog Figure ;  somebody missed a decimal point somewhere! [ price as of 2026-04-01 Pacific time 13:31 is $10499.30 ]

    It's free in the cart. It is an April Fools joke. 

    Is it now?  When I tried yesterday it didn't change to free, so I left it. 

    Did you check it in the actual cart? Cart preview often doesn't displays such discounts. 

     

    Editing to add, so that I won't create additional posts.

    Still not free for me! 

    It likely won't be free anymore. It's an April's Fools deal, not April 2nd deal.

     

     

    Post edited by joanna on
  • Charlie JudgeCharlie Judge Posts: 13,452

    DanaTA said:

    DanaTA said:

    barbult said:

    greywolf said:

    The big problem I am seeing is the price on the Balloon Dog Figure ;  somebody missed a decimal point somewhere! [ price as of 2026-04-01 Pacific time 13:31 is $10499.30 ]

    It's free in the cart. It is an April Fools joke. 

    Is it now?  When I tried yesterday it didn't change to free, so I left it. 

    Still not free for me!  sad 

    Since it was an April Fools Day joke it was only frre on 1 April. You could, however, file a CS ticket and point out that it wasn't free in your cart when you tried on 1 April and request that it be added to your account.  

  • DanaTADanaTA Posts: 13,375

    Charlie Judge said:

    DanaTA said:

    DanaTA said:

    barbult said:

    greywolf said:

    The big problem I am seeing is the price on the Balloon Dog Figure ;  somebody missed a decimal point somewhere! [ price as of 2026-04-01 Pacific time 13:31 is $10499.30 ]

    It's free in the cart. It is an April Fools joke. 

    Is it now?  When I tried yesterday it didn't change to free, so I left it. 

    Still not free for me!  sad 

    Since it was an April Fools Day joke it was only frre on 1 April. You could, however, file a CS ticket and point out that it wasn't free in your cart when you tried on 1 April and request that it be added to your account.  

    You know...it's not that big a deal.  I don't need it.  If they can't get things to work right the day they put them out, it makes me wonder what kind of team they have for testing things...if they even have one.  Like it's been said here, perhaps we are the testing team.  If that's the case, we should be paid! 

  • CybersoxCybersox Posts: 9,639
    edited April 2

    DanaTA said:

    Charlie Judge said:

    DanaTA said:

    DanaTA said:

    barbult said:

    greywolf said:

    The big problem I am seeing is the price on the Balloon Dog Figure ;  somebody missed a decimal point somewhere! [ price as of 2026-04-01 Pacific time 13:31 is $10499.30 ]

    It's free in the cart. It is an April Fools joke. 

    Is it now?  When I tried yesterday it didn't change to free, so I left it. 

    Still not free for me!  sad 

    Since it was an April Fools Day joke it was only frre on 1 April. You could, however, file a CS ticket and point out that it wasn't free in your cart when you tried on 1 April and request that it be added to your account.  

    You know...it's not that big a deal.  I don't need it.  If they can't get things to work right the day they put them out, it makes me wonder what kind of team they have for testing things...if they even have one.  Like it's been said here, perhaps we are the testing team.  If that's the case, we should be paid! 

    As far as the webstore goes... I think it's pretty clear at this point that whatever testing is done, it's certainly not up to the spec that it needs to be.  Something else I've noticed is that quite often when people here are complaining, the responses often contain phrases like "lt looks okay here."  It may be that whatever process they use either doesn't adequately reproduce what's going on in the real world or is extremely slow to propegate fixes. That's all pure speculation on my part, of course, and I'm certainly not presenting it as fact, just a WA guess.  

    Post edited by Cybersox on
  • Richard HaseltineRichard Haseltine Posts: 109,744

    joanna said:

    A small thing, but all promo pictures for Shanna for G9 are signed as Sienna.

    Reported, thank you.

  • Fae3DFae3D Posts: 2,900

    Having a problem with my cart.  When I apply my $6 Daz+ monthly coupon to my cart, it removes my tokens.  Before tokens, my total is $6.66.  When I apply my 2 tokens, the total becomes $5.80.  Then, when I apply my coupon, the total then shows as $0.65.  If I remove the coupon, it shows the $6.66 total again, with no tokens applied.  I know it isn't much, but I'm trying to avoid using my balance for this purchase, so I was very careful to keep my cart under $6 and all Daz Originals.  This isn't a new thing with the tokens not stacking with the coupons, is it? 

  • ElorElor Posts: 3,678

    It's not directly related to the coupon: Daz added a system to the store to prevent people from using tokens on free carts some time ago, so once your cart is free due to the coupon, your tokens will be removed.

    Most of the time, it's useful, but in your case, it means you'll have to built cart with with value of $6.01 at least after tokens.

  • ElorElor Posts: 3,678
    edited April 3

    The EGG-TASTIC didn't work when I put https://www.daz3d.com/reel-to-reel in my cart, which is one of the 9 eligible items:

    https://www.daz3d.com/egg-tastic

    The outlet store is empty, outside of the 12 permanent items.

    Edit : EGG-TASTIC also doesn't work with a new release in my cart.

    Post edited by Elor on
  • Cris PalominoCris Palomino Posts: 12,735

    Elor said:

    The EGG-TASTIC didn't work when I put https://www.daz3d.com/reel-to-reel in my cart, which is one of the 9 eligible items:

    https://www.daz3d.com/egg-tastic

    The outlet store is empty, outside of the 12 permanent items.

    Edit : EGG-TASTIC also doesn't work with a new release in my cart.

    Reporting 

  • James_HJames_H Posts: 1,101

    How is EGG-STRAVAGANZA supposed to work? I have 2 new items and nothing goes to $1.99.

  • Cris PalominoCris Palomino Posts: 12,735

    Should be fixed now.

  • Phoenix1966Phoenix1966 Posts: 1,920

    Well, now the eggtastic coupon is no longer taking 50% off a wishlisted item like it was about 5 minutes ago. 

  • vwranglervwrangler Posts: 5,003

    The new Daz+ items aren't discounting properly for Daz+ members, either inside or outside the cart. They're showing just the standard 30% off new item price.

  • LindseyLindsey Posts: 2,012

    James_H said:

    How is EGG-STRAVAGANZA supposed to work? I have 2 new items and nothing goes to $1.99. 

    That offer isn't working on any DAZ+ products flagged with a green "NEW" from my cart testing.

  • Cris PalominoCris Palomino Posts: 12,735

    vwrangler said:

    The new Daz+ items aren't discounting properly for Daz+ members, either inside or outside the cart. They're showing just the standard 30% off new item price.

    From the Daz+ page? 

  • Cris PalominoCris Palomino Posts: 12,735

    Checking on the 1.99 offer.

  • ElorElor Posts: 3,678

    Thank you Cris Palomino: the coupon does work to get one free item.

    I also saw that the outlet store now has 2059 items. Prices are not correct on the store but seem to be in the cart, so it's likely just a cache problem that should resolve itselft when the next cache update is triggered by whatever or whomever is triggering them laugh

    Phoenix1966 said:

    Well, now the eggtastic coupon is no longer taking 50% off a wishlisted item like it was about 5 minutes ago. 

    I didn't test it before, but after reading your message, I can confirm that while it's making items from the EGG-TASTIC selection free, it doesn't remove 50% on an item from my wish list who should have the 50% extra discount (not new and on my wishlist for a while) but its price is only showing the star discount in my cart, not the extra 50% discount.

  • felisfelis Posts: 6,199
    edited April 3

    Is Daz+ supposed to be priced like this?

    That is not what Daz+ should be.

    DS_Daz_20260403.PNG
    1005 x 899 - 765K
    Post edited by felis on
  • ElorElor Posts: 3,678

    I saw it too: they are not labelled as Daz+ currently, which likely explain why they are priced as new Daz Originals and not new Daz+ items.

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