I'm one of the 2500 - Annual Premier Membership

1235

Comments

  • memcneil70memcneil70 Posts: 5,289

    CES3D said:

    frank0314 said:

    memcneil70 said:

    frank0314 said:

    memcneil70 said:

    I opened my Product Library this morning and found I had the Genesis 9 'basic' files manually added to my account again. See image below. Apparently the purchase of DAZ+ bought them all over again? And in DIM, they are still in my Installed Tab with the most recent update date of 8 Dec 2024. I have never seen this happen when I have renewed my DAZ/PC+ membership. I actually bought/downloaded each one of these products as they came available in the store with the release of Genesis 9 or at a later release date.

    This is not an issue but is confusing and I just want to document it for the moderators or anyone else who might be interested at Daz.

    Mary

    There may be an update to it, or did you already install it from that date till now?

    Sorry for the delay Frank, I checked, no updates were noted. That was my first thought too.

    Mary 

    Hmm, that's really weird. Are the files the same size? The one that is ready to install and the one that is already installed? If there is, then it will need installed to add whatever change that was made, but I believe you said that you already did the other day. Let's see if anyone else has this issue as well, to see if we can figure it out.

    When we repurchase or reacquire a product we already own, it appears as the latest purchase in our Product Library. (Since there hasn't been an update to the product, it won't appear in DIM.)
    For example, if we already own some items from a bundle and later purchase that bundle, the items we already owned will appear as the latest purchases alongside the other bundle items.

    In this case, I believe that by purchasing the Daz+ annual membership, memcneil70 reacquired the Genesis 9 add-on Shapes that they already owned.
    I also noticed that when I joined the Premier membership last year, these Genesis 9 add-ons that I already owned appeared as the latest purchases in my Product Library, just like in this case.

    However, it's a bit strange that this phenomenon occurred with the purchase of a Daz+ membership.
    I understand why this happens with Premier membership, as it includes 'All Daz Starter Essentials, plus Head and Body Shape packs' as benefits. But Daz+ membership doesn't include these benefits, so I think that this shouldn't normally happen.
    Those benefits might be being mistakenly distributed to Daz+ members.

     

    Yeah, there was also a 'Welcome to Premiere' message when I first finished my purchase of DAZ+. I didn't buy Premiere. I was absolutely awake enough to know that.

    I checked the first one, Genesis 9 Anatomical Elements, and the package size in DIM is 44.3 MB and in the product library it is listed as 44.4 MB.

    Genesis 9 Starter Essentials Expansion package in DIM on the pop-up is 243.4 MB , product library has 243 MB.

    Body shapes on both areas is 9.5mb

    Head shapes slightly different: DIM = 3.4 mb, PL = 3.5MB

    Expressions match both areas at 568 KB

    Basically, it is the Genesis 9 Essential Shapes Bundle manually added to my account again.

  • tombraider4evertombraider4ever Posts: 744
    edited March 24

    I hope they will extend the annual  -  one purchase only prime, have tried DESPERATELY for an hour to pay with paypal, no luck. I transfered more then enough I'm sure to cover the fee also, and paypay still asks for my creditcard nr. That only happens when I don't have enough to cover the fee as well, so transfered a bit more, 462 swedish kr, now way in HELL is the fee more than that. And still - cl to pay w paypal and....... paypal asks for my credit card nr. After being the victim of credit card fraud TWICE I'm not writing my credit card nr online no matter what. So no prime annual for me sad. Worried AS HELL that m days of buying stuff here is gone as if I can't use paypal at all here no sale sad. LOVE buying stuff here sad. The Kafka like process - jump through hoops - logg in, write a code there, and there, again and again and again w the same result. So so prime for me sad. Was looking forward to it so much sad. Why paypal should force me to add a credit card when I can SO well cover the fee cost... If anyone have advice on this, besides adding my credit card nr which I will never do, then I can really use itsad.

     

    Edit, I gave up after nearly two hours trying this, so no prime for me. Possibly no more buying stuff here if paypal keeps trying to force me to add a credit card. I have a bit in storecredit but that won't last forever. Really worried that my days buying stuff here is oversad, and my days buying stuff online at all is over. Paypal exist to avoid having our creditcards online, right? that must be one of the important uses for it atleast.

    Post edited by tombraider4ever on
  • Cam FoxCam Fox Posts: 254
    edited March 24

    tombraider4ever said:

    Why paypal should force me to add a credit card when I can SO well cover the fee cost... If anyone have advice on this, besides adding my credit card nr which I will never do, then I can really use itsad.

    Paypal has become fairly ubiquitous for internet shopping, and until a competitor challenges their market share, they set the rules. In my experience, Paypal works best when you link a credit card and a bank account. They move a lot of money and take precautions to avoid liability for scams, so you'll likely encounter friction not giving them broader access.

    Usually moving money between any bank or credit service takes a few business days, even if they credit the payment to the account sooner. Especially without a hard tie to a financial instrument (card or bank account), it's likely Paypal waits some time for money to change hands behind the scenes before they let you spend it.

    Some banks let you generate a virtual credit card number for use in online services, to not expose your physical card number. That's a different topic, I recommend doing a web search on it.

    tombraider4ever said:

    Edit, I gave up after nearly two hours trying this, so no prime for me. Possibly no more buying stuff here if paypal keeps trying to force me to add a credit card.

    You can still get the Premier annual sub when your funds clear. Even if you paid full price, you'd get the same perks for a year and only be missing the 3 bonus months. If you wait awhile, I suspect Daz will do a sale later (maybe 3 months from now) for 12 mo Premier at X percent off, since they often ran sales discounting their Daz Plus annual subs before Premier.

     

    Post edited by Cam Fox on
  • maikdeckermaikdecker Posts: 3,037

    tombraider4ever said:

    Why paypal should force me to add a credit card when I can SO well cover the fee cost... If anyone have advice on this, besides adding my credit card nr which I will never do, then I can really use itsad.

    ...

    Paypal exist to avoid having our creditcards online, right? that must be one of the important uses for it atleast.

    Maybe this is a question You should direct to the customer service of PayPal?

  • ElorElor Posts: 3,157

    I don't use Paypal anymore, but with my first Daz+ yearly subscription, Paypal created a recurring subscription, one that I had to cancel too: they are likely asking for a credit card number because of that, to automatically renew the subscription in one year.

    About your credit card safety, Paypal is likely one of the safest place to store that number outside of your bank. But like Cam Fox said, an alternative is virtual numbers which are working fine for purchasing products and subscription here.

  • Thank you for all the replies to this, that's so kind of youheart. I'll look into virtual cr card numbers if paypal comtinues w this. I heard of people getting their paypal hacked so not giving them my real numbers. If being a member for annual prime demands a credit catd nr I might skip it, what I want is to buy one year w no strings attached, no subrcription. 

  • I signed up on 3/21 when the $99/15 months deal was offered. However, I only see twelve months worth of membership in my subscription status.

    I suspect this is a common issue. Is Daz proactively addressing it, or do we need to contact them and request that the 15 months be manually added?

  • Richard HaseltineRichard Haseltine Posts: 107,945

    tanya_737eb8d37e said:

    I signed up on 3/21 when the $99/15 months deal was offered. However, I only see twelve months worth of membership in my subscription status.

    I suspect this is a common issue. Is Daz proactively addressing it, or do we need to contact them and request that the 15 months be manually added?

    We have told that it should be resolved by the end of the week. If it isn't, and if we haven't posted an update to one of the threads on the issue 9or have posted that we are told it is fixed) then open a ticket, but for now please wait to see if Daz fixes it generally.

  • Charlie JudgeCharlie Judge Posts: 13,242
    edited March 24

    Earlier I had a "Change Plan" button on my Premier section that led to a section showing cost and payment options. Now there is just a green bar and clicking on it produces an error message to check payment options. I suspect that if I set up a payment option first and then click on the blue bar that it will immediately process my  order before I can review the cost and cancel if desired. So I guess I can no longer check the total amount to see if the cost of my remaining Premier months is being deducted yet ???

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    Post edited by Charlie Judge on
  • WonderlandWonderland Posts: 7,133
    edited March 25

    Lilwolff said:

    With the additional months added this weekend to Premier I did purchase the yearly offer. Also considered that I will have yearly access to Daz Premer software with extra abilities and extra obtained figures through bonuses. Plus the  monthly free bundle and the very liberal tokens. There are probably more advantages that I haven't listed or thought of.

     200.00 roughly with tax Premier Yearly
    -  60.00 3 free months

       140.00 yearly cost

    + 600.00 15 monthly bundles (est. value 40.00 each) 

    - 140.00 yearly cost
    +  540.00 for the year

    Sure better than my stock is dong now!


     

    I think you overvalued those character bundles. If you wait for sales and use tokens you can get them way down. Even when I purchased a couple new, I got them down to around $10.00. But here, as you see, two of them were only $3.10. 

    My Daz+ runs out at the end of April and I'll probably only join Premier once every 4 months or so and catch up with everything I missed. But even $60 for three months of Premier seems too high to me. I already own all the "extras" in the DS Premier app, don't like to be logged in when using Daz and don't want to use characters that will disappear when I quit. The only real advantage is the tokens and extra discounts, but not a $200 a year advantage!

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    Post edited by Wonderland on
  • frank0314frank0314 Posts: 14,707
    edited March 25

    You keep the stuff you buy. The only thing you will lose is the free bonus products for being a Premier member. The coupon for a free products are yours to keep.

    Post edited by frank0314 on
  • LilwolffLilwolff Posts: 234

    Wonderland said:

     

    I think you overvalued those character bundles. If you wait for sales and use tokens you can get them way down. Even when I purchased a couple new, I got them down to around $10.00. But here, as you see, two of them were only $3.10. 

     

    Could be Wonderland, and great shopping on your part!   

  • LilwolffLilwolff Posts: 234

    frank0314 said:

    You keep the stuff you buy. The only thing you will lose is the free bonus products for being a Premier member. The coupon for a free products are yours to keep.

    The free bonus product for Premier members is what I meant Frank. Apologies for not being clearer. 

  • BarubaryBarubary Posts: 1,230

    Leana said:

    caravelle said:

    I changed my Premier Membership to Annual. But:

    1. Why am I not receiving a confirmation email about the change to annual membership - neither from Daz nor from PayPal? 2. Why am I not informed when the membership fee will be debited? 3. As an EU citizen, I have a 14-day right of withdrawal from contracts concluded on the Internet - does this also apply here?

    The next annual fee should be debited one year from today. And you should see your new expiration date in the "membership management" section of your account.

    If you previously subscribed with Paypal I'd suggest you check the recurring payments you have in your Paypal account because there's a good chance the monthly recurring payment is still there and needs to be canceled.

    Maybe I missed it, but was there ever any statement by DAZ about this - like, if you changed from monthly to annual, do you still have to manually stop the recurring payments for the monthly subscription via PayPal? 

  • Richard HaseltineRichard Haseltine Posts: 107,945

    Barubary said:

    Leana said:

    caravelle said:

    I changed my Premier Membership to Annual. But:

    1. Why am I not receiving a confirmation email about the change to annual membership - neither from Daz nor from PayPal? 2. Why am I not informed when the membership fee will be debited? 3. As an EU citizen, I have a 14-day right of withdrawal from contracts concluded on the Internet - does this also apply here?

    The next annual fee should be debited one year from today. And you should see your new expiration date in the "membership management" section of your account.

    If you previously subscribed with Paypal I'd suggest you check the recurring payments you have in your Paypal account because there's a good chance the monthly recurring payment is still there and needs to be canceled.

    Maybe I missed it, but was there ever any statement by DAZ about this - like, if you changed from monthly to annual, do you still have to manually stop the recurring payments for the monthly subscription via PayPal? 

    I cancelled my pre-approved payment for the monthly Premier fee, I don't know if it was needed or not.

  • Richard HaseltineRichard Haseltine Posts: 107,945

    At least some of the display issues for people with legacy memberships (i.e. extended + membership, possibly Premier traded up from extended + memberships) should now be fixed, we are told. This is not the extra three months yet.

  • Charlie JudgeCharlie Judge Posts: 13,242
    edited March 28

    Richard Haseltine said:

    At least some of the display issues for people with legacy memberships (i.e. extended + membership, possibly Premier traded up from extended + memberships) should now be fixed, we are told. This is not the extra three months yet.

    I have over 3.5 Premier months left  (from trading  in DAZ+ months but it still appears to want to charge me full price for an annual membership.

    Should I go further than this? I don't want to actually purchase without the credit for my remaining time.

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    Post edited by Charlie Judge on
  • CES3DCES3D Posts: 228

    Charlie Judge said:

    Richard Haseltine said:

    At least some of the display issues for people with legacy memberships (i.e. extended + membership, possibly Premier traded up from extended + memberships) should now be fixed, we are told. This is not the extra three months yet.

    I have over 3.5 Premier months left  (from trading  in DAZ+ months but it still appears to want to charge me full price for an annual membership.

    Should I go further than this? I don't want to actually purchase without the credit for my remaining time.

    I believe the campaign offering a 15-month annual membership has already ended. So, purchasing a Premier annual membership now probably wouldn't include the 3-month extension benefit.

    My suggestion would be to wait until your current Premier membership with 3.5 months remaining expires before purchasing an annual membership.

     

  • Charlie JudgeCharlie Judge Posts: 13,242

    CES3D said:

    Charlie Judge said:

    Richard Haseltine said:

    At least some of the display issues for people with legacy memberships (i.e. extended + membership, possibly Premier traded up from extended + memberships) should now be fixed, we are told. This is not the extra three months yet.

    I have over 3.5 Premier months left  (from trading  in DAZ+ months but it still appears to want to charge me full price for an annual membership.

    Should I go further than this? I don't want to actually purchase without the credit for my remaining time.

    I believe the campaign offering a 15-month annual membership has already ended. So, purchasing a Premier annual membership now probably wouldn't include the 3-month extension benefit.

    My suggestion would be to wait until your current Premier membership with 3.5 months remaining expires before purchasing an annual membership.

     

    I wasn't referring to the 3 month extension. What I was referring to was getting a discount on the cost of annual membership to compensate for the 3.5 months I already have. 

  • CES3DCES3D Posts: 228

    Charlie Judge said:

    CES3D said:

    Charlie Judge said:

    Richard Haseltine said:

    At least some of the display issues for people with legacy memberships (i.e. extended + membership, possibly Premier traded up from extended + memberships) should now be fixed, we are told. This is not the extra three months yet.

    I have over 3.5 Premier months left  (from trading  in DAZ+ months but it still appears to want to charge me full price for an annual membership.

    Should I go further than this? I don't want to actually purchase without the credit for my remaining time.

    I believe the campaign offering a 15-month annual membership has already ended. So, purchasing a Premier annual membership now probably wouldn't include the 3-month extension benefit.

    My suggestion would be to wait until your current Premier membership with 3.5 months remaining expires before purchasing an annual membership.

     

    I wasn't referring to the 3 month extension. What I was referring to was getting a discount on the cost of annual membership to compensate for the 3.5 months I already have. 

    Oh, I wasn't concerned about whether you were set on getting the 3-month extension. My point was simply that there's no benefit to rushing to purchase a Premier annual membership right now.
    My thought was that if you switched to a Premier annual membership now, DAZ might only discount the equivalent of 3.5 months' worth of the Premier annual membership price (which is 3.5/12 of the annual cost). Therefore, I suggested that it wouldn't make sense to switch now, and it would be better to do so in 3.5 months.

    However, upon further consideration, if DAZ calculates the value of your remaining 3.5 months of Premier membership based on the Premier monthly membership rate and subtracts that amount from the Premier annual membership price, then yes, switching to a Premier annual membership now would indeed be advantageous.
    I wonder if DAZ actually does that kind of calculation?

     

  • Richard HaseltineRichard Haseltine Posts: 107,945

    CES3D said:

    Charlie Judge said:

    CES3D said:

    Charlie Judge said:

    Richard Haseltine said:

    At least some of the display issues for people with legacy memberships (i.e. extended + membership, possibly Premier traded up from extended + memberships) should now be fixed, we are told. This is not the extra three months yet.

    I have over 3.5 Premier months left  (from trading  in DAZ+ months but it still appears to want to charge me full price for an annual membership.

    Should I go further than this? I don't want to actually purchase without the credit for my remaining time.

    I believe the campaign offering a 15-month annual membership has already ended. So, purchasing a Premier annual membership now probably wouldn't include the 3-month extension benefit.

    My suggestion would be to wait until your current Premier membership with 3.5 months remaining expires before purchasing an annual membership.

     

    I wasn't referring to the 3 month extension. What I was referring to was getting a discount on the cost of annual membership to compensate for the 3.5 months I already have. 

    Oh, I wasn't concerned about whether you were set on getting the 3-month extension. My point was simply that there's no benefit to rushing to purchase a Premier annual membership right now.
    My thought was that if you switched to a Premier annual membership now, DAZ might only discount the equivalent of 3.5 months' worth of the Premier annual membership price (which is 3.5/12 of the annual cost). Therefore, I suggested that it wouldn't make sense to switch now, and it would be better to do so in 3.5 months.

    However, upon further consideration, if DAZ calculates the value of your remaining 3.5 months of Premier membership based on the Premier monthly membership rate and subtracts that amount from the Premier annual membership price, then yes, switching to a Premier annual membership now would indeed be advantageous.
    I wonder if DAZ actually does that kind of calculation?

    It should, as I understand it, be deducting the actual cost of the unexpired membership (and a premier Membership should be worth its face value, any discounts on the + membership would already have been taken account of when upgrading). I am not sure if that is a known issue or if it should have been fixed - I will ask.

  • Charlie JudgeCharlie Judge Posts: 13,242

    Richard Haseltine said:

    CES3D said:

    Charlie Judge said:

    CES3D said:

    Charlie Judge said:

    Richard Haseltine said:

    At least some of the display issues for people with legacy memberships (i.e. extended + membership, possibly Premier traded up from extended + memberships) should now be fixed, we are told. This is not the extra three months yet.

    I have over 3.5 Premier months left  (from trading  in DAZ+ months but it still appears to want to charge me full price for an annual membership.

    Should I go further than this? I don't want to actually purchase without the credit for my remaining time.

    I believe the campaign offering a 15-month annual membership has already ended. So, purchasing a Premier annual membership now probably wouldn't include the 3-month extension benefit.

    My suggestion would be to wait until your current Premier membership with 3.5 months remaining expires before purchasing an annual membership.

     

    I wasn't referring to the 3 month extension. What I was referring to was getting a discount on the cost of annual membership to compensate for the 3.5 months I already have. 

    Oh, I wasn't concerned about whether you were set on getting the 3-month extension. My point was simply that there's no benefit to rushing to purchase a Premier annual membership right now.
    My thought was that if you switched to a Premier annual membership now, DAZ might only discount the equivalent of 3.5 months' worth of the Premier annual membership price (which is 3.5/12 of the annual cost). Therefore, I suggested that it wouldn't make sense to switch now, and it would be better to do so in 3.5 months.

    However, upon further consideration, if DAZ calculates the value of your remaining 3.5 months of Premier membership based on the Premier monthly membership rate and subtracts that amount from the Premier annual membership price, then yes, switching to a Premier annual membership now would indeed be advantageous.
    I wonder if DAZ actually does that kind of calculation?

    It should, as I understand it, be deducting the actual cost of the unexpired membership (and a premier Membership should be worth its face value, any discounts on the + membership would already have been taken account of when upgrading). I am not sure if that is a known issue or if it should have been fixed - I will ask.

     Thanks, Richard. As you can see from my screenshot there is no deduction shown in the stated cost. I'm not sure if I should proceed further or not. If Ido fill in a way to pay will I still have an option to not purchaseb or will it automatically purhcase the membership???

  • Richard HaseltineRichard Haseltine Posts: 107,945

    Charlie Judge said:

    Richard Haseltine said:

    CES3D said:

    Charlie Judge said:

    CES3D said:

    Charlie Judge said:

    Richard Haseltine said:

    At least some of the display issues for people with legacy memberships (i.e. extended + membership, possibly Premier traded up from extended + memberships) should now be fixed, we are told. This is not the extra three months yet.

    I have over 3.5 Premier months left  (from trading  in DAZ+ months but it still appears to want to charge me full price for an annual membership.

    Should I go further than this? I don't want to actually purchase without the credit for my remaining time.

    I believe the campaign offering a 15-month annual membership has already ended. So, purchasing a Premier annual membership now probably wouldn't include the 3-month extension benefit.

    My suggestion would be to wait until your current Premier membership with 3.5 months remaining expires before purchasing an annual membership.

     

    I wasn't referring to the 3 month extension. What I was referring to was getting a discount on the cost of annual membership to compensate for the 3.5 months I already have. 

    Oh, I wasn't concerned about whether you were set on getting the 3-month extension. My point was simply that there's no benefit to rushing to purchase a Premier annual membership right now.
    My thought was that if you switched to a Premier annual membership now, DAZ might only discount the equivalent of 3.5 months' worth of the Premier annual membership price (which is 3.5/12 of the annual cost). Therefore, I suggested that it wouldn't make sense to switch now, and it would be better to do so in 3.5 months.

    However, upon further consideration, if DAZ calculates the value of your remaining 3.5 months of Premier membership based on the Premier monthly membership rate and subtracts that amount from the Premier annual membership price, then yes, switching to a Premier annual membership now would indeed be advantageous.
    I wonder if DAZ actually does that kind of calculation?

    It should, as I understand it, be deducting the actual cost of the unexpired membership (and a premier Membership should be worth its face value, any discounts on the + membership would already have been taken account of when upgrading). I am not sure if that is a known issue or if it should have been fixed - I will ask.

     Thanks, Richard. As you can see from my screenshot there is no deduction shown in the stated cost. I'm not sure if I should proceed further or not. If Ido fill in a way to pay will I still have an option to not purchaseb or will it automatically purhcase the membership???

    Just to check, this is what you are currently seeing? They had hoped the fix from yesterday would deal with this.

  • Charlie JudgeCharlie Judge Posts: 13,242
    Yes I am still seeing that.
  • BarubaryBarubary Posts: 1,230

    Richard Haseltine said:

    Barubary said:

    Leana said:

    caravelle said:

    I changed my Premier Membership to Annual. But:

    1. Why am I not receiving a confirmation email about the change to annual membership - neither from Daz nor from PayPal? 2. Why am I not informed when the membership fee will be debited? 3. As an EU citizen, I have a 14-day right of withdrawal from contracts concluded on the Internet - does this also apply here?

    The next annual fee should be debited one year from today. And you should see your new expiration date in the "membership management" section of your account.

    If you previously subscribed with Paypal I'd suggest you check the recurring payments you have in your Paypal account because there's a good chance the monthly recurring payment is still there and needs to be canceled.

    Maybe I missed it, but was there ever any statement by DAZ about this - like, if you changed from monthly to annual, do you still have to manually stop the recurring payments for the monthly subscription via PayPal? 

    I cancelled my pre-approved payment for the monthly Premier fee, I don't know if it was needed or not.

    Thanks (as always) for the info - I guess I'll do the same, just to be safe :)

  • ANGELREAPER1972ANGELREAPER1972 Posts: 4,555

    just checked I got my extra 3 months added so 15 months of daz+

  • ANGELREAPER1972 said:

    just checked I got my extra 3 months added so 15 months of daz+

    Yes, me too. I had mentioned so in a different thread, but it's good to add it here to wrap up and note that the problem was resolved for me. 

  • KeikuKeiku Posts: 143

    Nyghtfall3D said:

    Good for you, but it's not nearly enough of a reduction for me, not by a long shot. The original annual plan was $70/yr.  If they bring Premier more in line with that price, I'll re-consider.

    Agreed. I'm glad they brought annual back, but the price hike is less pleasant.

  • Charlie JudgeCharlie Judge Posts: 13,242

    Charlie Judge said:

    Yes I am still seeing that.

    Over two weeks and still NO response to my ticket and I'm still not seeing any discount for my remaining months of Premier.  

  • UnseenUnseen Posts: 757

    maikdecker said:

    tombraider4ever said:

    Why paypal should force me to add a credit card when I can SO well cover the fee cost... If anyone have advice on this, besides adding my credit card nr which I will never do, then I can really use itsad.

    ...

    Paypal exist to avoid having our creditcards online, right? that must be one of the important uses for it atleast.

    Maybe this is a question You should direct to the customer service of PayPal?

    Not worth asking.I asked more than 15 days ago and still no reply.
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