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I suspect that the counter was inaccurate (perhaps that is why it was taken down), so don't assume that the offer is actually over - the promise I posted above does imply that there is an issue and at least some of the peole with only twelve months should have had, and will get, fifteen.
Although I have not gone through with the change, as far as I can see it will charge me the full $199 . There may be some problem because I didn't actually purchase my current Premier membership. At the time Premier was established customer service gave me my current membership in exchange for my DAZ+ membership.
I had the same suspect while I was hesitating to change the plan ~~ I'm going to wait and see.
Okay, I wasn't awake this morning. I just looked at my email from DAZ confirming my purchase at 2:11am MDT today. They charged me $99.00 for a year of DAZ+.
But I also got a message/notice welcoming me to Premiere? What was that about?
I also lost my remaining months on my last annual purchase which I will be honest, I can't remember just when it was, maybe August 2025? But now it shows:
Next Renewal:
2026-03-21
Lol last time I was plus member I got it for around $20 for an entire year.
If this would have come months ago, I would have probably jumped on it. But for now I am hesitant and not sure which way Daz is actually going in its content creation offerings.
I saw the price of Premier and I fell off my chair...Welp. I won't be subscribing to 12 months until I win the lottery
In that case yes, please open a ticket (I don't know whether it would be better to ask them to honour the 15-for-12 later or to buy and ask for a refund of the overpayament).
If you are showing base when you should have a subscription (and do have coupons and discounts) please try logging out and back in.
Ticket opened but with the weekend coming up it will probably be several days before it is resolved. By that time I probably will no longer be eligible for the 15 for price of 12 offer. It looks like I lose out either way I go.
It makes no sense to have an incentive like 15 months for the price of 12 months months to expire as a deal if DAZ's goal is to take in 12 months of subscription money in one fell swoop. They get the money up front before inflation, can use it to earn returns, and users that are going to stop using have bought the entire year, and those inclined to stop and start monthly based on current iitems in Premier don't do that as they are yearly.
Well, we have flaged it up for Daz in case it is a symptom of an underlying issue so it is possible it will be fixed before the ticket reaches the front of the queue.
+1^
Same for me.
Good to know, as there were still 500+ available when I purchased.
I did try this and I'm still showing base (but have my coupons). My membership was prepaid through 2029
What do I do if showing as Base membership? I have logged in and out a couple of times. Pretty sure I had a few months left.
Can someone please clarify membership renewal/upgrade.
My DAZ+ membership is good until December 2025. If I upgrade to 12/15 annual membership for DAZ+ or DAZ Premier, then do I just lose the months remaining instead of extending my membership 12/15 months beyond December 2025?
If yes, then what would I get as credit/discount for the lost months of membership.
Please do not refer me to another thread to read through a discussion about membership renewal.
The price you paid for the remaining membership will be taken off the annual renewal price, so you get the same date but pay less rather than getting an extended membership.
So you were charged ful price ($99.xx) rather than a discount (for four months + it would have been about $60)?
I've tried twice for the DAZ+ membership; I still have the big promo page when I go to check my status; current mmembership is N/A.
I go throgh the entre process, get to the point of adding the cvv, press 'next' - and nada. No response whatever.
Prior to this my membership was set to expire 3/31 this year and I was down for automatic monthly payment by store credit.
Was that a regular CC or Paypal Card? Did it give you any type of error or what screen did it take you too?
Thanks Richard. 33% off for Daz+ at 15 mo or 30% off for DAZ Premier at 15 mo is a discount but I am not certain it is worth it. Plus if they don't start seeing the kind membership subscriptions they are looking for, they may adjust the frequency and level of discounts offered for annual membership and it may be be better to wait for a gift card discount and use that to offset increased membership prices.
Logged out of both the store and the forum; logged back into the site and it worked this time.
Yes, we managed to get enough information for them to identify and deal with the problem.
There does seem to be an issue with people who have legacy memberships, conversions rather than direct puchases of Premier, this may be related. For now all we can suggest is opening a support ticket so it is on record - we have flagged it for Daz though, so with luck there will be a global fix.
I still have about 4 months of Premier Membership left that I am not getting any credit for and have already opened a support ticket. Unfortunately by the time the problem is fixed there will no longer be an offer of 15 months for the price of 12. I can only hope that DAZ will be willing to honor that offer retroactively.