Too Frequent Logins Required on Daz3D.com

LenioTGLenioTG Posts: 2,118

Hi everyone!

Talking with friends and colleagues, I've noticed that this is a rather common issue: daz3d.com disconnects us too frequently.

On average, this happens to me every day.

It's bothering, because, for example, I wishlist an item, and then I notice that the user icon on the upper right corner is white.
Or I'm going to answer to someone on the forum, after receiving an email, and I'm redirected to the forum homepage.

If it happened every once in a while it would not be a problem, but it's very frequent. Why is that so?

Is there any fix to this problem?

Thank you!

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Comments

  • WendyLuvsCatzWendyLuvsCatz Posts: 40,117

    it's getting worse

  • xyer0xyer0 Posts: 6,337

    I never sign out on my websurfing machine, and I haven't had an issue. But everytime I go to Daz on any other computer/device, they've signed me out.

  • WendyLuvsCatzWendyLuvsCatz Posts: 40,117

    apparently if you only ever use one computer and one browser it's not an issue

    so we have been told

    yet I stay signed in on other sites for weeks on both my computers and iPad

    Just DAZ that does this, every day if not twice some days

  • TorquinoxTorquinox Posts: 4,279

    If I buy stuff regularly, I stay logged in. If not, I get kicked off every few days.

  • ALLIEKATBLUEALLIEKATBLUE Posts: 2,983
    I can't think of anything that bothers me less
  • Serene NightSerene Night Posts: 17,704

    I use an ipad and a computer and am forever logging in and out as a result. 

  • NylonGirlNylonGirl Posts: 2,214

    OpenStreetMap does that too. I just can't stay logged in. But somehow I could go back to the Facebook website for the first time in 11 years and, "Welcome back Nylon!"

  • TheKDTheKD Posts: 2,711

    It used to happen to me many times a day(only use 1 PC and 1 browser), but it just suddenly stopped for some reason. Now when I close the browser is the only time I seem to get signed out, I usually just minimize it these days.

  • NylonGirlNylonGirl Posts: 2,214
    TheKD said:

    It used to happen to me many times a day(only use 1 PC and 1 browser), but it just suddenly stopped for some reason. Now when I close the browser is the only time I seem to get signed out, I usually just minimize it these days.

    Maybe your browser is set to delete all the cookies when you close it.

  • McGyverMcGyver Posts: 7,085

    Same here, it happens every other day... but it's nothing new.  I stopped complaining years ago, because at least it was down to every other day.

    The thing that does bother me is that the little "logged on" icon which should turn white, often doesn't and remains blue with the little check mark... so it looks like I'm logged in but I'm not... usually the clue that I'm logged out is the lack of orange "post update tags" (those little "X-number New" tags that appear next to the thread titles when you are logged in)... 

    At least it's not logging me out in the middle of posting anymore like it was doing for a really looooooooooong time a few years back... if I wanted to write a reply, I'd have to write it in Notes or Notepad, copy it and paste it super quick before the forum software figured out what I was doing and logged me out.

  • WendyLuvsCatzWendyLuvsCatz Posts: 40,117
    edited July 2020

    it's the "please wait while we log you out" that really gets up my nose cheeky

    and especially if mid post

    so politely telling me I am being booted off

    Post edited by WendyLuvsCatz on
  • scorpioscorpio Posts: 8,533
    Torquinox said:

    If I buy stuff regularly, I stay logged in. If not, I get kicked off every few days.

    I haven't bought anything in weeks and have only been logged out I think once in those weeks.

  • LenioTGLenioTG Posts: 2,118

    Wow, so it's not just me! I hope they can fix it.

    apparently if you only ever use one computer and one browser it's not an issue

    I use only one computer and one browser to access daz3d.com, but it happens anyway.

  • Catherine3678abCatherine3678ab Posts: 8,556

    Remember that in these days they are making changes and updating ? website software so we can expect some waves.

  • AllenArtAllenArt Posts: 7,175

    Yeah, happens to me every time I switch browsers and/or computer

    Laurie

  • TorquinoxTorquinox Posts: 4,279
    scorpio said:
    Torquinox said:

    If I buy stuff regularly, I stay logged in. If not, I get kicked off every few days.

    I haven't bought anything in weeks and have only been logged out I think once in those weeks.

    Not surprising. Every post in this thread shows that experiences vary.

  • Hatsune MikuHatsune Miku Posts: 851
    This is the only website that gives me this issue, even on the gallery not mobile friendly on this age and time, I'm a webmaster myself these issues are easily solved. Webmasters please get the job done.
  • FSMCDesignsFSMCDesigns Posts: 12,844
    3dcgx said:
    This is the only website that gives me this issue, even on the gallery not mobile friendly on this age and time, I'm a webmaster myself these issues are easily solved. Webmasters please get the job done.

    This has been happening for quite awhile and doesn't affect everyone or everyone the same. Maybe offer a suggestion on how to fix it to DAZ since you seem to have the solution

  • davesodaveso Posts: 7,811

    i stay looged in for weeks at a time. rarely have to log in, only when i clear my cookies in the browser. 
    There are settings in some browsers to log out sites, etc upon closing the browser ... and maybe even DAZ has that. I've never checked

     

  • Hatsune MikuHatsune Miku Posts: 851
    3dcgx said:
    This is the only website that gives me this issue, even on the gallery not mobile friendly on this age and time, I'm a webmaster myself these issues are easily solved. Webmasters please get the job done.

    This has been happening for quite awhile and doesn't affect everyone or everyone the same. Maybe offer a suggestion on how to fix it to DAZ since you seem to have the solution

    Use a social media framework like elgg. It's extremely browser and mobile friendly
  • macleanmaclean Posts: 2,438
    LenioTG said:

    Wow, so it's not just me! I hope they can fix it.

    apparently if you only ever use one computer and one browser it's not an issue

    I use only one computer and one browser to access daz3d.com, but it happens anyway.

    Same here. For me, the logout has settled down to a regular 48-hour cycle. I come here every day, and can almost guaranteee that every 2nd day, I'm logged out. I've tried every fix going - deleting cookies, clearing the cache, changing browser.... nothing works.

    We can travel to the Moon, but staying logged into a website seems to be beyond the capability of Man.

  • lwaveslwaves Posts: 238

    apparently if you only ever use one computer and one browser it's not an issue

    so we have been told

    yet I stay signed in on other sites for weeks on both my computers and iPad

    Just DAZ that does this, every day if not twice some days

    I use only one computer and one browser for Daz but it happens to me often, sometimes more than once in a day. Like you and others here, it only happens with this site. For others sites it can be weeks of no activity before it happens.

  • GordigGordig Posts: 10,601

    I rarely have to log in on either my main computer or my Surface, but frequently get logged out on my phone. It would be nice if they fixed it, but it's a pretty minor inconvenience.

  • SpottedKittySpottedKitty Posts: 7,232
    Torquinox said:

    If I buy stuff regularly, I stay logged in. If not, I get kicked off every few days.

    Other way round here — when I buy something, if I'm active in the forums at the same time (which I am usually) I'm immediately defenestrated. Very annoying if when I'm in the middle of typing up a post reply and there's no visible status change.

  • WendyLuvsCatzWendyLuvsCatz Posts: 40,117

    I just had to log in twice in the last hour on iOS Safari angry

  • SevrinSevrin Posts: 6,313

    I just had to log in twice in the last hour on iOS Safari angry

    I've been getting logged out a lot on MS Edge.

  • ariocharioch Posts: 182

    Happened to me today twice using FireFox. First time this has happened in a LONG time.

  • Ron KnightsRon Knights Posts: 2,134

    I really hate it when I visit the DAZ forum, and get signed out when I first get there. I'm guessing this problem has been going on for more than 6 years. You'd think they'd have it fixed by now.

  • WendyLuvsCatzWendyLuvsCatz Posts: 40,117

    third time now

  • jd641jd641 Posts: 462

    It's really stupid but completely ironic that I was going to post how I get signed out constantly and guess what I had to do before I posted? Yep, sign in. crying

    It's saved me money though, if I go to buy anything and the site signs me out while it's in my cart, I won't buy it and they lose a sale.

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