Report sales errors here: "There's Always Another Sale™"

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  • vagansvagans Posts: 422

    Daisy 8, the Dark Fairy Enters the Semi-annual PC+ Sale:

    "PC+ Members only: buy any Debut or Still New items and get up to 5  Select Genesis 3 Characters for $1.99 each" The selection at the link has completely changed since last night; it is now mostly G8. I have tested 2 hairs (Twist Braids G3/8F & Ashley G3F) that were on the former but not the current and they still discount to $1.99 with Debut/Still New purchase.

     

     

     

    I've reported this sale issue twice now and basically ignored. The "Over 400 items" G8 for the still current Daisy 8 sale is now down to 161 for example.

  • Cris PalominoCris Palomino Posts: 12,458

    The carousel and page have been updated. All the correct items list as 1.99. Any above are in error. Daz has removed those (may still be caching).

    The 10% problem has also been corrected.

  • PixelPiePixelPie Posts: 365
    vagans said:

    Is there a reason why https://www.daz3d.com/karl-hd-for-landon-8 suddenly dropped out from eligible G8 items for the 5 free w/Daisy 8 Pro? It was there all week and this morning. Shows at the $14.90 price like the rest but isn't discounting to zero in the cart and isn't in the eligible list.

    Yes, this is disappointing..same here... I remember going to bed at 12:30 am as I am helping a friend deal with a family crisis and the promo showed "all weekend" --so I thought I would be safe making my final selections this morning....I get up this morning and half the stuff in my cart for the 5 $1.99 items are no longer on sale.. :-(

  • barbultbarbult Posts: 26,215
    vagans said:

    Daisy 8, the Dark Fairy Enters the Semi-annual PC+ Sale:

    "PC+ Members only: buy any Debut or Still New items and get up to 5  Select Genesis 3 Characters for $1.99 each" The selection at the link has completely changed since last night; it is now mostly G8. I have tested 2 hairs (Twist Braids G3/8F & Ashley G3F) that were on the former but not the current and they still discount to $1.99 with Debut/Still New purchase.

     

     

     

    I've reported this sale issue twice now and basically ignored. The "Over 400 items" G8 for the still current Daisy 8 sale is now down to 161 for example.

     

    Rasberri said:
    vagans said:

    Is there a reason why https://www.daz3d.com/karl-hd-for-landon-8 suddenly dropped out from eligible G8 items for the 5 free w/Daisy 8 Pro? It was there all week and this morning. Shows at the $14.90 price like the rest but isn't discounting to zero in the cart and isn't in the eligible list.

    Yes, this is disappointing..same here... I remember going to bed at 12:30 am as I am helping a friend deal with a family crisis and the promo showed "all weekend" --so I thought I would be safe making my final selections this morning....I get up this morning and half the stuff in my cart for the 5 $1.99 items are no longer on sale.. :-(

    When we complain here and point out these advertising and sale problems, all we can hope for is for a moderator to tell someone at Daz. I think it might be helpful to submit a help request about the problem to the Sales department. For weeks some of us complained here about the new banner format getting garbled with text under buttons. Nothing changed; it kept happening. I finally submitted a help request. Customer service thanked me for bringing the problem to their attention, they told marketing, and that day's ad was fixed within minutes. That problem hasn't happened since. If it does, I'll submit another request.

  • The carousel and page have been updated. All the correct items list as 1.99. Any above are in error. Daz has removed those (may still be caching).

    The 10% problem has also been corrected.

    so are you saying this sale should be working or not working? Because its still not working for me..

    "Buy any Debut or Still New Items and get up to 5 Select Genesis 3 Characters for $1.99* EACH"

     

     

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  • LeanaLeana Posts: 12,749

    The carousel and page have been updated. All the correct items list as 1.99. Any above are in error. Daz has removed those (may still be caching).

    The 10% problem has also been corrected.

    so are you saying this sale should be working or not working? Because its still not working for me..

    "Buy any Debut or Still New Items and get up to 5 Select Genesis 3 Characters for $1.99* EACH"

    what do you have in your cart?

  • PixelPiePixelPie Posts: 365
    edited June 2020

    Thanks @barbult  I didn't make a copy of my cart before I emptied it.  Also, they must have reduced the amount of items in the "Buy a New Release to get up to 5 Catch-up items for $1.99" sale. On Saturday, there were around 100 or so --maybe more-- items to choose from. Sunday there was only around 33 items to choose from.  So there ended up being only one item I was interested in out of those 33 items.  So I guess if you didn't check out on Saturday, those sale items went away on Sunday

    Post edited by PixelPie on
  • AtiAti Posts: 9,182

    https://www.daz3d.com/frontier-outpost The only installation type is DazCentral. Is this an error, or is this intentional? :-o

  • AtiAti Posts: 9,182
    Ati said:

    https://www.daz3d.com/frontier-outpost The only installation type is DazCentral. Is this an error, or is this intentional? :-o

    Same for https://www.daz3d.com/shaders--skin-shaders-community-workshop

  • Cris PalominoCris Palomino Posts: 12,458
    Ati said:

    https://www.daz3d.com/frontier-outpost The only installation type is DazCentral. Is this an error, or is this intentional? :-o

     

    Ati said:
    Ati said:

    https://www.daz3d.com/frontier-outpost The only installation type is DazCentral. Is this an error, or is this intentional? :-o

    Same for https://www.daz3d.com/shaders--skin-shaders-community-workshop

    Hopefully not since Daz Central is still only on Windows as far as I know. Sending an inquiry.

  • andolaurinaandolaurina Posts: 675
    edited June 2020

    On the Daisy 8 sale page (https://www.daz3d.com/daisy-8-the-dark-fairy), it says:

    PC+ Members Only:

    Buy any Debut or Still New Items and get up to 5 Select Genesis 3 Characters for $1.99* EACH

    The link for "Select Genesis 3 Characters" is BROKEN and is just an anchor for lower on the same page and displays nothing other than moving on to the Featured Artist sale.

    This was working properly yesterday. Do I need to submit a support ticket?

     

    Post edited by andolaurina on
  • SevrinSevrin Posts: 6,313
    edited June 2020

    Promo images for https://www.daz3d.com/animation-megapack-vol-3 are identical to the ones for https://www.daz3d.com/animation-megapack-vol-4.   There are different links to Vimeo videos, but when you go and look at them, they're the exact same ugly video.

    There's no way to know what you will get.

    Also, did we skip the x through z vendors today?  Is that going to continue or is that over?

    Post edited by Sevrin on
  • Richard HaseltineRichard Haseltine Posts: 107,987

    On the Daisy 8 sale page (https://www.daz3d.com/daisy-8-the-dark-fairy), it says:

    PC+ Members Only:

    Buy any Debut or Still New Items and get up to 5 Select Genesis 3 Characters for $1.99* EACH

    The link for "Select Genesis 3 Characters" is BROKEN and is just an anchor for lower on the same page and displays nothing other than moving on to the Featured Artist sale.

    This was working properly yesterday. Do I need to submit a support ticket?

    The select Genesis 8 items don't seem to be working either. Reported.

  • RangerRickRangerRick Posts: 316
    edited June 2020
    Ati said:

    https://www.daz3d.com/frontier-outpost The only installation type is DazCentral. Is this an error, or is this intentional? :-o

     

    Ati said:
    Ati said:

    https://www.daz3d.com/frontier-outpost The only installation type is DazCentral. Is this an error, or is this intentional? :-o

    Same for https://www.daz3d.com/shaders--skin-shaders-community-workshop

    Hopefully not since Daz Central is still only on Windows as far as I know. Sending an inquiry.

    Thanks, Cris.  Having bought "Frontier Outpost" without noticing it only lists DazCentral I can confirm that the order download page only offers DazCentral for downloading and the manual download page doesn't have links to download ZIP files.

    If this was intentional then I'll be requesting a refund.

    Edited to add:  Just checked and "Frontier Outpost" does NOT show up in DIM while the free Stonemason item obtained with the coupon does show up.

    Post edited by RangerRick on
  • NathNath Posts: 2,941

    Yeah, I'm curious too - would have bought without looking this morning, but got distracted by work, so haven't checked out yet.

  • Robert FreiseRobert Freise Posts: 4,574

    Didn't see that when I bought it hope this gets changed as I refuse to use Daz Central based on all the problems it's caused, other people

  • Richard HaseltineRichard Haseltine Posts: 107,987

    As fgar as we know there are currently no installers at all for the Frontier Outpost or the Skin Shaders seminar - saying they are available through Daz central is incorrect. We expect that when this is fixed all install methods will be there for the Frontier Outpost, presumably the seminar will not have a Connect option.

  • Robert FreiseRobert Freise Posts: 4,574

    As fgar as we know there are currently no installers at all for the Frontier Outpost or the Skin Shaders seminar - saying they are available through Daz central is incorrect. We expect that when this is fixed all install methods will be there for the Frontier Outpost, presumably the seminar will not have a Connect option.

    Just looked and on the product page it says Daz Central for the installer but there are no installers or downloads in my product library

    So hopefully this will be fixed before long (almost said the dreaded S wordcheeky)

  • Richard HaseltineRichard Haseltine Posts: 107,987

    On the Daisy 8 sale page (https://www.daz3d.com/daisy-8-the-dark-fairy), it says:

    PC+ Members Only:

    Buy any Debut or Still New Items and get up to 5 Select Genesis 3 Characters for $1.99* EACH

    The link for "Select Genesis 3 Characters" is BROKEN and is just an anchor for lower on the same page and displays nothing other than moving on to the Featured Artist sale.

    This was working properly yesterday. Do I need to submit a support ticket?

    The select Genesis 8 items don't seem to be working either. Reported.

    The Genesis 3 items link was broken as that part of the offer has ended, the Genesis 8 items is still on and has been fixed.

  • UthgardUthgard Posts: 878

    The Frontier Outpost just lost its discount.

  • Robert FreiseRobert Freise Posts: 4,574
    Uthgard said:

    The Frontier Outpost just lost its discount.

    Maybe they're working on the installer issue with it

  • UthgardUthgard Posts: 878

    Let's hope so.

  • robertswwwrobertswww Posts: 798

    In addition to Frontier Outpost losing its 30% discount, so has SHADERS : Skin Shaders Community Workshop.

    Both products were showing the Debut New Release 30% discount earlier today, but both products now show full price.
    https://www.daz3d.com/2020-platinum-club-plus-sale

    Hopefully, Daz is aware of the problem and will fix it soon, for those of us with an interest in those 2 products.

  • GordigGordig Posts: 10,599

    In addition to Frontier Outpost losing its 30% discount, so has SHADERS : Skin Shaders Community Workshop.

    Both products were showing the Debut New Release 30% discount earlier today, but both products now show full price.
    https://www.daz3d.com/2020-platinum-club-plus-sale

    Hopefully, Daz is aware of the problem and will fix it soon, for those of us with an interest in those 2 products.

    The lost discount is almost definitely a symptom of them trying to fix the install issue. 

  • Robert FreiseRobert Freise Posts: 4,574

    Download links for Frontier Outpost have appeared in my product library now and do show up in DIM

  • TorquinoxTorquinox Posts: 4,250

    In addition to Frontier Outpost losing its 30% discount, so has SHADERS : Skin Shaders Community Workshop.

    Both products were showing the Debut New Release 30% discount earlier today, but both products now show full price.
    https://www.daz3d.com/2020-platinum-club-plus-sale

    Hopefully, Daz is aware of the problem and will fix it soon, for those of us with an interest in those 2 products.

    They both seem to be still broken where I am...

  • namffuaknamffuak Posts: 4,406
    Torquinox said:

    In addition to Frontier Outpost losing its 30% discount, so has SHADERS : Skin Shaders Community Workshop.

    Both products were showing the Debut New Release 30% discount earlier today, but both products now show full price.
    https://www.daz3d.com/2020-platinum-club-plus-sale

    Hopefully, Daz is aware of the problem and will fix it soon, for those of us with an interest in those 2 products.

    They both seem to be still broken where I am...

    The install types seem to be corrected; just waiting for the discount to come back.

  • 3Diva3Diva Posts: 11,970

    Yeah, I can confirm - Frontier Outpost and SHADERS have both lost their introductory 30% discount. 

  • TorquinoxTorquinox Posts: 4,250
    namffuak said:
    Torquinox said:

    In addition to Frontier Outpost losing its 30% discount, so has SHADERS : Skin Shaders Community Workshop.

    Both products were showing the Debut New Release 30% discount earlier today, but both products now show full price.
    https://www.daz3d.com/2020-platinum-club-plus-sale

    Hopefully, Daz is aware of the problem and will fix it soon, for those of us with an interest in those 2 products.

    They both seem to be still broken where I am...

    The install types seem to be corrected; just waiting for the discount to come back.

    I am referring to discount.

  • BendinggrassBendinggrass Posts: 1,380

    Frontier Outpost is still showing only 15% discount.

This discussion has been closed.