Report sales errors here: "There's Always Another Sale™"

16667697172100

Comments

  • WolfwoodWolfwood Posts: 913
    Gordig said:
    Ati said:
    chatvenue said:
    chatvenue said:

    https://www.daz3d.com/2020-platinum-club-plus-sale

     

    Build Your Own Bundle

    70% OFF* any 8 Items

    PC+ Members: 8 Items for just $2.99

    * Items must be in cart simultaneously for discount to apply.
    Must have 8 BYOB Items in your cart for discount to apply.

     

    I added 8 items and it's still showing as 1.99 each. Was expecting all 8 for 2.99?

    You have just 8 in the cart yea? You can't do like multiples of, you need separate carts 

    I got 8 from that bundle and other stuff.

    Remove the "other stuff."

    The other stuff “shouldn't” be a problem as long as there are exactly 8 BYOB items in the cart. Then again, “should” is a dangerous word. 

    Exactly. If having problems, first grab the 8 and make sure it works. Then add the other stuff.

  • MelanieLMelanieL Posts: 7,816
    Ati said:

    https://www.daz3d.com/ogre-armor-for-ogre-hd appears to be an addon, but does not list its requirement.

    Why do you think that? The promos show actual geometry for the armour pieces and weapons - surely it just requires a G8M to attach it to?

  • AtiAti Posts: 9,193
    MelanieL said:
    Ati said:

    https://www.daz3d.com/ogre-armor-for-ogre-hd appears to be an addon, but does not list its requirement.

    Why do you think that? The promos show actual geometry for the armour pieces and weapons - surely it just requires a G8M to attach it to?

    It says "for Ogre HD" and there is an Ogre HD product: https://www.daz3d.com/ogre-hd-for-genesis-8-male Other addons for the same product list the Ogre HD as a requirement, for example this one: https://www.daz3d.com/berzerker-battle-outfit-for-genesis-8-maless

  • MelanieLMelanieL Posts: 7,816
    Ati said:
    MelanieL said:
    Ati said:

    https://www.daz3d.com/ogre-armor-for-ogre-hd appears to be an addon, but does not list its requirement.

    Why do you think that? The promos show actual geometry for the armour pieces and weapons - surely it just requires a G8M to attach it to?

    It says "for Ogre HD" and there is an Ogre HD product: https://www.daz3d.com/ogre-hd-for-genesis-8-male Other addons for the same product list the Ogre HD as a requirement, for example this one: https://www.daz3d.com/berzerker-battle-outfit-for-genesis-8-maless

    Ah, I see. From the product page it looks like it should work an any G8M, but who knows how it will look.

    Actually that Berserker outfit says in the text that it works on standard G8M too so at the least the text on different product pages is inconsistent.

  • AtiAti Posts: 9,193
    edited June 2020
    MelanieL said:
    Ati said:
    MelanieL said:
    Ati said:

    https://www.daz3d.com/ogre-armor-for-ogre-hd appears to be an addon, but does not list its requirement.

    Why do you think that? The promos show actual geometry for the armour pieces and weapons - surely it just requires a G8M to attach it to?

    It says "for Ogre HD" and there is an Ogre HD product: https://www.daz3d.com/ogre-hd-for-genesis-8-male Other addons for the same product list the Ogre HD as a requirement, for example this one: https://www.daz3d.com/berzerker-battle-outfit-for-genesis-8-maless

    Ah, I see. From the product page it looks like it should work an any G8M, but who knows how it will look.

    Actually that Berserker outfit says in the text that it works on standard G8M too so at the least the text on different product pages is inconsistent.

    Yeah, that one doesn't even say in its name and URL that it's specifically for the Ogre HD, yet it is listed as a requirement. This makes me think the Orge HD should be listed as a requirement for the new product, too.

    Post edited by Ati on
  • barbultbarbult Posts: 26,661

    I submitted a help request about the banner ad problem where the "buttons" overlap with the text. They said the will fix today's ad (I think they already have!) and test for it in the future. yes

  • AtiAti Posts: 9,193
    barbult said:

    I submitted a help request about the banner ad problem where the "buttons" overlap with the text. They said the will fix today's ad (I think they already have!) and test for it in the future. yes

    They moved the text up a bit a few minutes ago.

  • davesodaveso Posts: 7,955
    edited June 2020

    this PC+ item has jumped from 2.79 to 14.95

    pc overcharge.jpg
    910 x 591 - 187K
    Post edited by daveso on
  • LindseyLindsey Posts: 2,012
    MelanieL said:
    Ati said:
    MelanieL said:
    Ati said:

    https://www.daz3d.com/ogre-armor-for-ogre-hd appears to be an addon, but does not list its requirement.

    Why do you think that? The promos show actual geometry for the armour pieces and weapons - surely it just requires a G8M to attach it to?

    It says "for Ogre HD" and there is an Ogre HD product: https://www.daz3d.com/ogre-hd-for-genesis-8-male Other addons for the same product list the Ogre HD as a requirement, for example this one: https://www.daz3d.com/berzerker-battle-outfit-for-genesis-8-maless

    Ah, I see. From the product page it looks like it should work an any G8M, but who knows how it will look.

    Actually that Berserker outfit says in the text that it works on standard G8M too so at the least the text on different product pages is inconsistent.

    The Berserker Outfit comes with two sets of wardrobe presets, one for Genesis 8 Male and another set for Ogre HD.

  • L'AdairL'Adair Posts: 9,479

    @daveso, I'm seeing the discounts now. Looks like it got fixed.

  • jd641jd641 Posts: 462

    Am I doing something wrong with that bundle? I added 8 items from the BYOB and it comes out to 16.96.

  • davesodaveso Posts: 7,955
    L'Adair said:

    @daveso, I'm seeing the discounts now. Looks like it got fixed.

    ah yes. thanks 

  • davesodaveso Posts: 7,955
    edited June 2020

    well, now its not in cart correct. 2.7=9 on proiduct page tranquility poses

    pc cart problem.jpg
    1489 x 533 - 112K
    Post edited by daveso on
  • Charlie JudgeCharlie Judge Posts: 13,450
    edited June 2020
    daveso said:

    well, now its not in cart correct. 2.7=9 on proiduct page tranquility poses

    Same here.

    Post edited by Charlie Judge on
  • Richard HaseltineRichard Haseltine Posts: 109,683

    Yes, we noticed iit wasn't actually discounting in cart just after Daz fixed it, so sent a follow-up report.

  • L'AdairL'Adair Posts: 9,479

    @daveso and Charlie Judge, I just refreshed my cart and I'm now seeing the discount for the poses.

  • jd641jd641 Posts: 462
    edited June 2020
    jd641 said:

    Am I doing something wrong with that bundle? I added 8 items from the BYOB and it comes out to 16.96.

    So I guess it's not 8 items for a total of 2.99, it's single items @1.99 each or something??

    BYOBprices.jpg
    1022 x 835 - 91K
    Post edited by jd641 on
  • L'AdairL'Adair Posts: 9,479
    edited June 2020
    jd641 said:
    jd641 said:

    Am I doing something wrong with that bundle? I added 8 items from the BYOB and it comes out to 16.96.

    So I guess it's not 8 items for a total of 2.99, it's single items @1.99 each or something??

    The Spartan Armor is not a PC+ item, and isn't in the BYOB selection.

    All eight items need to be from this selection of items, which changes every several days, if I'm not mistaken: https://www.daz3d.com/byob2

    It is also possible, some of the other seven in your cart are not in this selection, but I didn't check them. I checked the other seven, and adding another product from the link above brought the total to $2.99.

    Post edited by L'Adair on
  • jd641jd641 Posts: 462
    L'Adair said:
    jd641 said:
    jd641 said:

    Am I doing something wrong with that bundle? I added 8 items from the BYOB and it comes out to 16.96.

    So I guess it's not 8 items for a total of 2.99, it's single items @1.99 each or something??

    The Spartan Armor is not a PC+ item, and isn't in the BYOB selection.

    All eight items need to be from this selection of items, which changes every several days, if I'm not mistaken: https://www.daz3d.com/byob2

    It is also possible, some of the other seven in your cart are not in this selection, but I didn't check them.

    You're right, I took out the Spartan Armor and added another item from the BYOB and it worked. Thanks!

  • GordigGordig Posts: 10,687
    jd641 said:
    L'Adair said:
    jd641 said:
    jd641 said:

    Am I doing something wrong with that bundle? I added 8 items from the BYOB and it comes out to 16.96.

    So I guess it's not 8 items for a total of 2.99, it's single items @1.99 each or something??

    The Spartan Armor is not a PC+ item, and isn't in the BYOB selection.

    All eight items need to be from this selection of items, which changes every several days, if I'm not mistaken: https://www.daz3d.com/byob2

    It is also possible, some of the other seven in your cart are not in this selection, but I didn't check them.

    You're right, I took out the Spartan Armor and added another item from the BYOB and it worked. Thanks!

    You didn’t have to take the Spartan armor out; as long as you had exactly 8 of the BYOB items in your cart, you should get the discount regardless of what else is in there. 

  • L'AdairL'Adair Posts: 9,479
    jd641 said:
    L'Adair said:
    jd641 said:
    jd641 said:

    Am I doing something wrong with that bundle? I added 8 items from the BYOB and it comes out to 16.96.

    So I guess it's not 8 items for a total of 2.99, it's single items @1.99 each or something??

    The Spartan Armor is not a PC+ item, and isn't in the BYOB selection.

    All eight items need to be from this selection of items, which changes every several days, if I'm not mistaken: https://www.daz3d.com/byob2

    It is also possible, some of the other seven in your cart are not in this selection, but I didn't check them.

    You're right, I took out the Spartan Armor and added another item from the BYOB and it worked. Thanks!

    You're welcome. smiley

  • memcneil70memcneil70 Posts: 5,707

    As I logged my new character into my chart, I realized that something was off on the name, 'Xaviar for Valentio 8' yet the required product is Valentino 8. QC should have caught this, it is a basic edit check.

    I have attached the download of the promo's.

     

    pdf
    pdf
    Xaviar for Valentio 8 _ 3D Models and 3D Software by Daz 3D.pdf
    2M
  • NovicaNovica Posts: 23,925

    As I logged my new character into my chart, I realized that something was off on the name, 'Xaviar for Valentio 8' yet the required product is Valentino 8. QC should have caught this, it is a basic edit check.

    I have attached the download of the promo's.

     

    Oh yeah, that's common this past year. Quality Control is AWFUL. Do you know those left and right cheeks on your face are LEFT CHECK and RIGHT CHECK in the morphs on one of the characters? Tell me Quality Control even LOOKED at that product. 

  • SevrinSevrin Posts: 6,314
    Novica said:

    As I logged my new character into my chart, I realized that something was off on the name, 'Xaviar for Valentio 8' yet the required product is Valentino 8. QC should have caught this, it is a basic edit check.

    I have attached the download of the promo's.

     

    Oh yeah, that's common this past year. Quality Control is AWFUL. Do you know those left and right cheeks on your face are LEFT CHECK and RIGHT CHECK in the morphs on one of the characters? Tell me Quality Control even LOOKED at that product. 

    Don't be checky.

  • NovicaNovica Posts: 23,925

    @sevrin   Oh, tell me you didn't just say that.  cheeky

  • barbultbarbult Posts: 26,661
    edited June 2020

    QA???? How about the recent Sea Shanty Props, where one of the props won't even load? How did that get through any kind of QA test?

    Or the recent Into the Bushes product where one of the three advertised material presets is completely missing, because two of the three are identical, And one of the green bush props loads bright orange (even the trunk of the bush is bright orange). How did that get through any kind of QA test.

    I'm worn out from submitting help requests about this kind of thing.

    Post edited by barbult on
  • Daz Jack TomalinDaz Jack Tomalin Posts: 13,924
    edited June 2020
    barbult said:

    QA???? How about the recent Sea Shanty Props, where one of the props won't even load? How did that get through any kind of QA test?

    Or the recent Into the Bushes product where one of the three advertised material presets is completely missing, because two of the three are identical, And one of the green bush props loads bright orange (even the trunk of the bush is bright orange). How did that get through any kind of QA test.

    I'm worn out from submitting help requests about this kind of thing.

    It appears the issue arose between testing and when the installer was created for the store.  Which is why it wasn't picked up.

    The issues will get sorted, so I think it's good to keep some perspective - and remember that QA are human who make mistakes just like the rest of us - everyone is under increased pressure and workload.  Obviously errors should be minimised, but as I said, worst case they will be rectified.

    Post edited by Daz Jack Tomalin on
  • ChoholeChohole Posts: 33,604
    barbult said:

    QA???? How about the recent Sea Shanty Props, where one of the props won't even load? How did that get through any kind of QA test?

    Or the recent Into the Bushes product where one of the three advertised material presets is completely missing, because two of the three are identical, And one of the green bush props loads bright orange (even the trunk of the bush is bright orange). How did that get through any kind of QA test.

    I'm worn out from submitting help requests about this kind of thing.

    It appears the issue arose between testing and when the installer was created for the store.  Which is why it wasn't picked up.

    The issues will get sorted, so I think it's good to keep some perspective - and remember that QA are human who make mistakes just like the rest of us - everyone is under increased pressure and workload.  Obviously errors should be minimised, but as I said, worst case they will rectified.

    Yeah,  the other thing to remember at the moment is that it is not a questiion of calling a query across a room or walking into the next office.  Every one is spread out all over the town.

  • vagansvagans Posts: 422

    Is there a reason why https://www.daz3d.com/karl-hd-for-landon-8 suddenly dropped out from eligible G8 items for the 5 free w/Daisy 8 Pro? It was there all week and this morning. Shows at the $14.90 price like the rest but isn't discounting to zero in the cart and isn't in the eligible list.

  • SevrinSevrin Posts: 6,314
    Chohole said:
    barbult said:

    QA???? How about the recent Sea Shanty Props, where one of the props won't even load? How did that get through any kind of QA test?

    Or the recent Into the Bushes product where one of the three advertised material presets is completely missing, because two of the three are identical, And one of the green bush props loads bright orange (even the trunk of the bush is bright orange). How did that get through any kind of QA test.

    I'm worn out from submitting help requests about this kind of thing.

    It appears the issue arose between testing and when the installer was created for the store.  Which is why it wasn't picked up.

    The issues will get sorted, so I think it's good to keep some perspective - and remember that QA are human who make mistakes just like the rest of us - everyone is under increased pressure and workload.  Obviously errors should be minimised, but as I said, worst case they will rectified.

    Yeah,  the other thing to remember at the moment is that it is not a questiion of calling a query across a room or walking into the next office.  Every one is spread out all over the town.

    This is not a problem that began this month, or even this year.

This discussion has been closed.