Report sales errors here: "There's Always Another Sale™"

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  • SevrinSevrin Posts: 6,313
    Cybersox said:

    Just a note on today's releases. The Sunday page shows up on the scroll of pages after Saturday's. I didn't look at it until I saw a link to @Kinich's note about Featured Artists above and clicked on it. 

    Does this mean we have to click on all pages now to find the new page of releases?

    The new system is definitely worse than the old one.  It's rather amazing how every single update only seems to make the store less intuitive and user friendly, while things that badly need fixing, like all the broken/missing pages at the end of read me links, continue to be ignored.    

    Also why not improve the buying part with more filters and stuff instead of some flashy banners that in the end don't really do anything.

    The filters and that are tied to the store software they use.  They're not something they can easily mess around with.  The other website changes are a matter of someone having too much time on their hands, but not wanting to make a separate mobile version of the site.

  • firewardenfirewarden Posts: 1,488

    05-20PlatClub only worked twice for me. :(

  • Richard HaseltineRichard Haseltine Posts: 108,699

    05-20PlatClub only worked twice for me. :(

    What was in the failed order? Or did you try multiple times with different items?

  • firewardenfirewarden Posts: 1,488
    edited May 2020

    I didn't try multiple times, just on these items. I ended up buying them without the coupon. But I'd like to get a third use out of it. Sorry for the double image. I can't figure out how to get rid of it.

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    Post edited by firewarden on
  • WolfwoodWolfwood Posts: 877

    Seems you are trying on PC+ items, those are not included for that coupon.

  • MisselthwaiteMisselthwaite Posts: 961

    I used it (05-20PLATCLUB) once, just today, and now it won't work again.   Is anyone else having that problem?  I did try it on several different items, just to make sure it wasn't a one-item glitch... yes, I did make sure they weren't PC+, using the Hide PC+ button :-)

  • firewardenfirewarden Posts: 1,488
    Wolfwood said:

    Seems you are trying on PC+ items, those are not included for that coupon.

    The Martial Arts Dojo is not a PC+ item.

    https://www.daz3d.com/martial-arts-dojo-interior

     

     

  • Charlie JudgeCharlie Judge Posts: 13,314
    Wolfwood said:

    Seems you are trying on PC+ items, those are not included for that coupon.

    Mojo Arts Dojo Interior is not a PC+ item so the code should have worked on that.

  • fixmypcmikefixmypcmike Posts: 19,705
    Wolfwood said:

    Seems you are trying on PC+ items, those are not included for that coupon.

    The Martial Arts Dojo is not a PC+ item.

    https://www.daz3d.com/martial-arts-dojo-interior

    It's working for me.  Is that the only item in the cart?  You should submit a sales support ticket.

  • Charlie JudgeCharlie Judge Posts: 13,314
    edited May 2020
    Wolfwood said:

    Seems you are trying on PC+ items, those are not included for that coupon.

    The Martial Arts Dojo is not a PC+ item.

    https://www.daz3d.com/martial-arts-dojo-interior

    It's working for me.  Is that the only item in the cart?  You should submit a sales support ticket.

    Is that your first use? The problem seems to be with using the coupon a second time.

    Post edited by Charlie Judge on
  • firewardenfirewarden Posts: 1,488

    I've tried it with just the dojo interior in the cart alone and the dojo bundle in the cart alone. I've also tried both items with the new pose set in the cart. I haven't tried it with anything other than those two DO items. I guess I may turn in a ticket. If it'd start working, I'd probably buy something else with it rather than turn in a ticket.

  • WolfwoodWolfwood Posts: 877

    True, and code works fine with it.

    But in the screenshot, it shows as "owned", so its either an cart load error (get rid of it before using coupon by refreshing until it shows properly) or you do own it and maybe code do not works on already owned items (several promo do not work like that).

    I tried the same combination of the dojo and the PC+ item and works.

    And i have already used coupon one time. So you may need to start a ticket if it keeps not working for you.

  • firewardenfirewarden Posts: 1,488

    I've used the coupon twice, and it's supposed to be usable three times. The items said owned because I had bought them right before I posted the first time. I was just replicating the cart to show that the coupon didn't work. I may see if there's something else that I want that's DO and if it will work on that.

  • firewardenfirewarden Posts: 1,488
    edited May 2020

    Is this the last day that it's supposed to work three times? Tried it again on another DO.

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  • WolfwoodWolfwood Posts: 877
    edited May 2020

    firewarden said:

    Is this the last day that it's supposed to work three times? Tried it again on another DO.

    They said the 3 times will work during all month.

    But discount level is not guarantee. If for once, they actually said the truth about ending honorary platinum stuff, then at least small portion of current discount will be lost (69 to 65).

    Post edited by Wolfwood on
  • MistaraMistara Posts: 38,675

    the RDNA sale

    where the critter for the organix cocoon??

    i searched organix, didnt come up

     

    thanks

  • ShortlegDoggoShortlegDoggo Posts: 125
    edited May 2020

    I had several items in my cart and tried the 05-20PLATCLUB code. It worked to take off $6. I did not check out. I then realized I could use it on two other items in the cart, too, so I took everything out and decided to put each order through separately (since three items were DAZ Originals). Now it's saying the code is invalid. Not sure what to do as I don't want to miss the sale prices but don't think I'll need any other DOs this month...

    I don't believe I'm doing anything wrong because it worked on something in my cart and is now not working on anything.

    Edit: To clarify, I am a PC+ member and none of these items were PC+ items.

    Edit: After trying and refreshing loads of times, I got one order to go through. Now I'm still trying to get the other two through. Any tips? :(

    Post edited by ShortlegDoggo on
  • GoggerGogger Posts: 2,502
    edited May 2020
    Mystiarra said:

    the RDNA sale

    where the critter for the organix cocoon??

    i searched organix, didnt come up

     

    thanks

    It was a figure sold at RDNA - there is a red figure, maybe a grandfather, sort of Native or Aborginal, I liked them very much, bought them, and never got around to rendering them. Can't think of what they are called, and just looked through my archive drives and can't find my RDNA downloads.  If I find it I will update this post. But it definitely was a figure you could get there once upon a time.

    Post edited by Gogger on
  • MistaraMistara Posts: 38,675
    Gogger said:
    Mystiarra said:

    the RDNA sale

    where the critter for the organix cocoon??

    i searched organix, didnt come up

     

    thanks

    It was a figure sold at RDNA - there is a red figure, maybe a grandfather, sort of Native or Aborginal, I liked them very much, bought them, and never got around to rendering them. Can't think of what they are called, and just looked through my archive drives and can't find my RDNA downloads.  If I find it I will update this post. But it definitely was a figure you could get there once upon a time.

    thanks. critter is also featured in the orb stalks.

  • Charlie JudgeCharlie Judge Posts: 13,314

    I'm not sure if it has been fixed or if only some people are having the problem; but I just used my 05-20PlatClub coupon for the first time and I appear to be able to use it a second time.

  • firewardenfirewarden Posts: 1,488
    lana_lass said:
    Vueiy said:

    Dear Daz,

    Galadriel is a girl.

    Are you dissing elves?

    Just wondering whether to boycott your textures...

    Respectfully yours,

    Legolas and Elrond

    "I told you I'm not 'Zelda'!!!"

    --Link


    Maybe they're "Galadriel" textures b/c that's how Galadriel likes her elven men to dress...wink


    LOL! Coincidentally, when my daughter was 7 or 8 she went as Link for Halloween. I'd cut her hair similarly, made her a costume & accessories, a sword, and a shield with the Hyrule crest. She got so much attention as Link's spitting image. Kids would come running... "Hey, Mom - come look! It's Link!!!"

    Fun times. ;)  Of course, if I had made her a Zelda costume, she would have been a very unhappy camper and probably boycotted Halloween.

    It sounds like you're raising/have raised your girl right!!! heart Love this little story -- thank you for sharing such a fun and lovely memory. I also wanted to be Link when I was a kid. I still remember the uber confused look on my Dad's face December 1998 reviewing my Christmas wishlist. Dad: "Lana, why do you want an Ocarina?!" Lana: "So I can call my horse Epona to me, obviously!", Dad: "You don't have a horse", Lana: "Keep reading the list..."

     

     

    @lana_lass

    I read your story to my daughter (now 27), and she got a huge kick out of it. It make both of us laugh. :) I'd love to have seen the look on your dad's face. Sounds like y'all were like-minded. I can't tell you how many days she donned her costume and sat down to play Ocarina of Time. Somewhere we have pix. They may make good blackmail material one day. ;)

  • nemesis10nemesis10 Posts: 3,848

    I'm not sure if this has been reported yet or not, but Jepe's new item is giving a 404 page error message: https://www.daz3d.com/jepes-cinematic-6-conference-room

    It was pulled and available to buy from his deviantart page....

  • 3Diva3Diva Posts: 11,981

    .

    nemesis10 said:

    I'm not sure if this has been reported yet or not, but Jepe's new item is giving a 404 page error message: https://www.daz3d.com/jepes-cinematic-6-conference-room

    It was pulled and available to buy from his deviantart page....

    Thank you. I'll go look it up. :)

  • Cris PalominoCris Palomino Posts: 12,599
    Ati said:

    Will report, thank you.

     

  • StratDragonStratDragon Posts: 3,278

    I tired the Cinco De Mayo promo code "CINCO-FREEO" and got a not valid with a bunch of different attemtps.

    Is this code valid for very specific things, or is it not working.Here's an example:

     

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  • LeanaLeana Posts: 12,848

    I tired the Cinco De Mayo promo code "CINCO-FREEO" and got a not valid with a bunch of different attemtps.

    Is this code valid for very specific things, or is it not working.Here's an example:

    That code is valid on Daz originals, as mentioned on the banner. The product in your screenshot is not a Daz original.

  • StratDragonStratDragon Posts: 3,278
    Leana said:

    I tired the Cinco De Mayo promo code "CINCO-FREEO" and got a not valid with a bunch of different attemtps.

    Is this code valid for very specific things, or is it not working.Here's an example:

    That code is valid on Daz originals, as mentioned on the banner. The product in your screenshot is not a Daz original.

    ok, just wanted to make sure, before I check out. thanks Leana.

  • SpottedKittySpottedKitty Posts: 7,232

    Speaking of the Cinco-de-Mayo promo, I see we're having banner image text under the nav buttons again. Could someone at DAZ write up a post-it note and stick it to the web designers' foreheads, please? Seems like the only way they'll remember.

  • jjmainorjjmainor Posts: 495

    Just a heads up to anyone who might not have thought of it, the $5 off coupon works on PC+ and new items.  If you're looking at one of the sales that gives an extra discount for buying "any new item," you could unlock the savings with a free PC+ new item...

     

    It also worked on Fast Grab when I was playing cart Jenga earlier this morning...

This discussion has been closed.