Report sales errors here: "There's Always Another Sale™"

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  • SBibbSBibb Posts: 600

    I was having Cloudflare issues earlier, but they seem to have cleared up now.

     

    As a side note, the Daz Originals Animals and Creatures "Great Outdoors" sale pairs really nicely with  today's  (International Workers Day) 50% off DOs with a new release. If you get a New Release from the Great Outdoors group, it stacks really nicely. I managed to pick up a few creatures from my wishlist that I'd been eyeing for a while . :-D

  • alex86firealex86fire Posts: 1,130

    So we got this as well today:

    Platinum Club+ Members:
    $6 OFF* Daz Originals with coupon code: 05-20PLATCLUB
    *Usable three times per customer

    But it is still unclear it it's only this weeked or for the whole of May.

    Btw, it's great that this is the coupon they chose to have 3 of as the other one is getting really hard to use. April it's the first month since I started PC+ in December that I couldn't use it. All these extra offers getting coupons just invalidated all my purchases from using it.

  • Cris PalominoCris Palomino Posts: 12,723

    So we got this as well today:

    Platinum Club+ Members:
    $6 OFF* Daz Originals with coupon code: 05-20PLATCLUB
    *Usable three times per customer

    But it is still unclear it it's only this weeked or for the whole of May.

    Btw, it's great that this is the coupon they chose to have 3 of as the other one is getting really hard to use. April it's the first month since I started PC+ in December that I couldn't use it. All these extra offers getting coupons just invalidated all my purchases from using it.

    PC+ members have the full month of May to use that coupon up to three times.

  • alex86firealex86fire Posts: 1,130

    So we got this as well today:

    Platinum Club+ Members:
    $6 OFF* Daz Originals with coupon code: 05-20PLATCLUB
    *Usable three times per customer

    But it is still unclear it it's only this weeked or for the whole of May.

    Btw, it's great that this is the coupon they chose to have 3 of as the other one is getting really hard to use. April it's the first month since I started PC+ in December that I couldn't use it. All these extra offers getting coupons just invalidated all my purchases from using it.

    PC+ members have the full month of May to use that coupon up to three times.

    Good to know, thanks!

  • lana_lasslana_lass Posts: 520
    edited May 2020

    The banner is very misleading today!! 
     

    1. Under the "FINAL WEEKEND OF HONORARY PLATINUM CLUB: Don't forget to use your benefits..."  section it lists the three May coupons for full PC members which definitely makes it seem like these have to be used over the weekend. It's kindly been confirmed above that we don't, so I think this is a tad misleading;

     

    2. It advertises 40% off annual PC membership if you buy a new release... but then in the small print says it is only for non-PC members. I totally understand this, that the whole point of this sales endeavour has been to encourage more sign up... but why the small print?? Why not just call it "New joiners offer" rather than say 40% off memberships as if it's an offer for everyone? 
     

    As always I am super grateful for the lovely offers we've been extended but I do think today's banner needs amending. 

    Post edited by lana_lass on
  • Honorary Platinum Club Members:
    $6 OFF* Daz Originals with coupon code: SIX-FOR-MAY
    *Usable once per customer

    This one isn't working either.

    Coupon code "SIX-FOR-MAY" is not valid

    I find a lot of the wording on the deals to be quite confusing, but this one is clearly for a one time discount of 6 USD redeemable against Daz Originals (which is what I'm trying to buy), so I can't see any reason why it should tell me it isn't valid. I got the email at 08:42 on Saturday and I tried to use it at 09:00 on Saturday,

    And it would be quite useful if the time frame was included in the banners, especially for one day only deals.

    And then there is this type of wording :-

            'Get an EXTRA 40% OFF* when you buy any New Release'

    Presumably this means just the new releases fetaured in the page, not literally 'any new release', because if you click on the link it doesn't seem to go anywhere. The only way you can be sure is to put things in your cart and see if the discount that you think you should get is applied.

    These Daz deals are really great, but semantics are pretty important if you want to maintain any credibility with your customers.

     

  • LeanaLeana Posts: 13,031

    Honorary Platinum Club Members:
    $6 OFF* Daz Originals with coupon code: SIX-FOR-MAY
    *Usable once per customer

    This one isn't working either.

    Coupon code "SIX-FOR-MAY" is not valid

    I find a lot of the wording on the deals to be quite confusing, but this one is clearly for a one time discount of 6 USD redeemable against Daz Originals (which is what I'm trying to buy), so I can't see any reason why it should tell me it isn't valid

    What are you trying to purchase?

  • MikeBlackwellMikeBlackwell Posts: 25
    edited May 2020
    Leana said:

    Honorary Platinum Club Members:
    $6 OFF* Daz Originals with coupon code: SIX-FOR-MAY
    *Usable once per customer

    This one isn't working either.

    Coupon code "SIX-FOR-MAY" is not valid

    I find a lot of the wording on the deals to be quite confusing, but this one is clearly for a one time discount of 6 USD redeemable against Daz Originals (which is what I'm trying to buy), so I can't see any reason why it should tell me it isn't valid

    What are you trying to purchase?

    I'm trying to purchase

    https://www.daz3d.com/teen-jamie-hd-for-genesis-8-male

    and

    https://www.daz3d.com/colors-for-geo-hair


     

    Post edited by Cris Palomino on
  • Leana said:

    Honorary Platinum Club Members:
    $6 OFF* Daz Originals with coupon code: SIX-FOR-MAY
    *Usable once per customer

    This one isn't working either.

    Coupon code "SIX-FOR-MAY" is not valid

    I find a lot of the wording on the deals to be quite confusing, but this one is clearly for a one time discount of 6 USD redeemable against Daz Originals (which is what I'm trying to buy), so I can't see any reason why it should tell me it isn't valid

    What are you trying to purchase?

    Leana said:

    I'm also struggling with making replies in the forums (I rarely stick my head above the parapets here)

  • LeanaLeana Posts: 13,031

    Both are PC items. I don't think that coupon is supposed to work on PC items, only "regular" Daz Originals, like the Daz originals coupon PC members have.

  • Leana said:

    Both are PC items. I don't think that coupon is supposed to work on PC items, only "regular" Daz Originals, like the Daz originals coupon PC members have.

    Yes - that makes sense. Thanks Leana.

     

  • ANGELREAPER1972ANGELREAPER1972 Posts: 4,695

    the daz origionals you can choose from is only certain "select daz origionals" I found  from the link/s on current sales pages and not all daz origionals

    must have been tired cause when purple banner came up yesterday night could have sworn it said 3x each of ourplat coupons but now relooking closer says 3x the plat code listed on current sales pages and that code must have appeared only in april and I used it back then cause I've only been able to use it twice yesterday

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  • L'AdairL'Adair Posts: 9,479
    edited May 2020

    must have been tired cause when purple banner came up yesterday night could have sworn it said 3x each of ourplat coupons but now relooking closer says 3x the plat code listed on current sales pages and that code must have appeared only in april and I used it back then cause I've only been able to use it twice yesterday

    @ANGELREAPER1972, There was some confusion over the wording, and I believe it was changed to specify it is only the PlatClub coupon that can be used up to three times in May. The coupons always start with the month and year they are valid, so this month's code starts 05-20, and April's code began with 04-20. The PlatClub coupon is valid on any Daz Original, not just the select DOs in the link.

    The extra 40% off DOs offer is only good on the select DOs linked to from today's promo page.

    Post edited by L'Adair on
  • jardinejardine Posts: 1,220

    the bannered platinum club annual membership is only discounting 10% with new item X-Fashion Warrior Kimono in the cart.

    for me, anyway...

     

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  • fixmypcmikefixmypcmike Posts: 19,710
    jardine said:

    the bannered platinum club annual membership is only discounting 10% with new item X-Fashion Warrior Kimono in the cart.

    for me, anyway...

     

    "*Offer only applies to non PC+ Members."

  • ANGELREAPER1972ANGELREAPER1972 Posts: 4,695
    L'Adair said:

    must have been tired cause when purple banner came up yesterday night could have sworn it said 3x each of ourplat coupons but now relooking closer says 3x the plat code listed on current sales pages and that code must have appeared only in april and I used it back then cause I've only been able to use it twice yesterday

    @ANGELREAPER1972, There was some confusion over the wording, and I believe it was changed to specify it is only the PlatClub coupon that can be used up to three times in May. The coupons always start with the month and year they are valid, so this month's code starts 05-20, and April's code began with 04-20. The PlatClub coupon is valid on any Daz Original, not just the select DOs in the link.

    The extra 40% off DOs offer is only good on the select DOs linked to from today's promo page.

    lol damn I feel stupid with egg on my face lol blush I read your comment and looked again and again and then just noticed it, that code on the sales page is exactly same code as our DO code and yeah I have used it twice but thinking again it's not letting me use it third time  oh wait I get it now just noticed again the lettering the code on the sales page all the letters are in capital whereas the actual code on our coupons are not huh well that's ok then will save it in case something new comes out this month I want if not always easy to find something want with the DO coupon harder with the $6 off $18+ on non new stuff when on limited budget usually stuff find is a lot more than $18 price wise so like using that on sales more bang for buck and when can afford

  • L'AdairL'Adair Posts: 9,479
    L'Adair said:

    must have been tired cause when purple banner came up yesterday night could have sworn it said 3x each of ourplat coupons but now relooking closer says 3x the plat code listed on current sales pages and that code must have appeared only in april and I used it back then cause I've only been able to use it twice yesterday

    @ANGELREAPER1972, There was some confusion over the wording, and I believe it was changed to specify it is only the PlatClub coupon that can be used up to three times in May. The coupons always start with the month and year they are valid, so this month's code starts 05-20, and April's code began with 04-20. The PlatClub coupon is valid on any Daz Original, not just the select DOs in the link.

    The extra 40% off DOs offer is only good on the select DOs linked to from today's promo page.

    lol damn I feel stupid with egg on my face lol blush I read your comment and looked again and again and then just noticed it, that code on the sales page is exactly same code as our DO code and yeah I have used it twice but thinking again it's not letting me use it third time  oh wait I get it now just noticed again the lettering the code on the sales page all the letters are in capital whereas the actual code on our coupons are not huh well that's ok then will save it in case something new comes out this month I want if not always easy to find something want with the DO coupon harder with the $6 off $18+ on non new stuff when on limited budget usually stuff find is a lot more than $18 price wise so like using that on sales more bang for buck and when can afford

    Funny… I don't see any egg…! wink

    And it doesn't matter if the letters are uppercase or lowercase. But if for some odd reason there is a space at the beginning or end of the field, it will also come up invalid, (and trailing spaces, or tabs, can easily happen if you copy and paste from a web page.) If you still can't use your coupon a third time, be sure and contact Customer Service and let them get it sorted for you.

     

  • KinichKinich Posts: 928

    Today's Featured Artists include Fugazi1968 twice, should somebody else be in there?

  • Cris PalominoCris Palomino Posts: 12,723
    Kinich said:

    Today's Featured Artists include Fugazi1968 twice, should somebody else be in there?

    We'll send in an inquiry.

  • LorraineLorraine Posts: 961
    edited May 2020

    The FG Gas Station Bundle is going to:oops

    It looks like you are trying to access a page that doesn’t exist or is no longer active.'

    Post edited by Lorraine on
  • James_HJames_H Posts: 1,099

    I keep getting an Ooops on the Gas Station Bundle.

  • Cris PalominoCris Palomino Posts: 12,723

    The FG Gas Station Bundle is going to:oops

    It looks like you are trying to access a page that doesn’t exist or is no longer active.'

    Reported.

  • Charlie JudgeCharlie Judge Posts: 13,449
    edited May 2020

    It looks like the OOPS error for the FG Gas Station Bundle has been fixed; BUT now there is no introductory discount on it. Can this please be fixed? Thanks/

    ETA: Now fixed. Thanks

    Post edited by Charlie Judge on
  • CybersoxCybersox Posts: 9,623

    It looks like the OOPS error for the FG Gas Station Bundle has been fixed; BUT now there is no introductory dicount on it. Can this please be fixed? Thanks/

    Still waiting on this.  Sigh. 

  • memcneil70memcneil70 Posts: 5,707

    Just a note on today's releases. The Sunday page shows up on the scroll of pages after Saturday's. I didn't look at it until I saw a link to @Kinich's note about Featured Artists above and clicked on it. 

    Does this mean we have to click on all pages now to find the new page of releases?

  • Charlie JudgeCharlie Judge Posts: 13,449
    Cybersox said:

    It looks like the OOPS error for the FG Gas Station Bundle has been fixed; BUT now there is no introductory dicount on it. Can this please be fixed? Thanks/

    Still waiting on this.  Sigh. 

    And now fixed. Thanks

  • CybersoxCybersox Posts: 9,623

    Just a note on today's releases. The Sunday page shows up on the scroll of pages after Saturday's. I didn't look at it until I saw a link to @Kinich's note about Featured Artists above and clicked on it. 

    Does this mean we have to click on all pages now to find the new page of releases?

    The new system is definitely worse than the old one.  It's rather amazing how every single update only seems to make the store less intuitive and user friendly, while things that badly need fixing, like all the broken/missing pages at the end of read me links, continue to be ignored.    

  • SevrinSevrin Posts: 6,314

    Just a note on today's releases. The Sunday page shows up on the scroll of pages after Saturday's. I didn't look at it until I saw a link to @Kinich's note about Featured Artists above and clicked on it. 

    Does this mean we have to click on all pages now to find the new page of releases?

    Yeah, it's a little messed up today.  I really hope they revert this change.

  • alex86firealex86fire Posts: 1,130
    Cybersox said:

    Just a note on today's releases. The Sunday page shows up on the scroll of pages after Saturday's. I didn't look at it until I saw a link to @Kinich's note about Featured Artists above and clicked on it. 

    Does this mean we have to click on all pages now to find the new page of releases?

    The new system is definitely worse than the old one.  It's rather amazing how every single update only seems to make the store less intuitive and user friendly, while things that badly need fixing, like all the broken/missing pages at the end of read me links, continue to be ignored.    

    Also why not improve the buying part with more filters and stuff instead of some flashy banners that in the end don't really do anything.

This discussion has been closed.