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Why? Mini-Rant.

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  • marblemarble Posts: 7,500
    Ati said:
    DreamingGirl said:
    Ati said:
    Torquinox said:

    It seems like the site treats each of us differently. Is that a feature or a bug? laugh

    It's definitely a feature, and it looks to me like it's a security feature. If someone logs on from another device, then it notices the change, and wow, this may not be the same person, let's make sure... Same with a changing IP address, it's not sure you're the same person, it needs to make sure. It's still a bit inconsistent, but that's the best reason I can think of. This leaves people who have a fixed ip address and only use one device never, or very rarely having to log in again.

    Ever since I have a router keeping my connection alive for a week, I very rarely have to log in. Previously I had to log in each morning.

    I have a fixed IP adress, I only use one device and the same browser, yet I consistently get logged out every. single. day.

    Do you have your browser set up to delete cookies each day? For some reason, that's the default in some browsers these days. That will make you have to log in again each day.

    I do, but I have exceptions (whitelist) including one for DAZ. The exceptions work for all the other sites I need to remain logged in but DAZ is unpredictable. Even the little account icon, which is blue when you are logged in, is unreliable - sometimes it is blue but I am not logged in.

  • AtiAti Posts: 9,185
    marble said:
    Ati said:
    DreamingGirl said:
    Ati said:
    Torquinox said:

    It seems like the site treats each of us differently. Is that a feature or a bug? laugh

    It's definitely a feature, and it looks to me like it's a security feature. If someone logs on from another device, then it notices the change, and wow, this may not be the same person, let's make sure... Same with a changing IP address, it's not sure you're the same person, it needs to make sure. It's still a bit inconsistent, but that's the best reason I can think of. This leaves people who have a fixed ip address and only use one device never, or very rarely having to log in again.

    Ever since I have a router keeping my connection alive for a week, I very rarely have to log in. Previously I had to log in each morning.

    I have a fixed IP adress, I only use one device and the same browser, yet I consistently get logged out every. single. day.

    Do you have your browser set up to delete cookies each day? For some reason, that's the default in some browsers these days. That will make you have to log in again each day.

    I do, but I have exceptions (whitelist) including one for DAZ. The exceptions work for all the other sites I need to remain logged in but DAZ is unpredictable. Even the little account icon, which is blue when you are logged in, is unreliable - sometimes it is blue but I am not logged in.

    Yeah, I noticed that, too. You can't tell if you're logged in or not by its color.

  • DreamingGirlDreamingGirl Posts: 227
    Ati said:
    DreamingGirl said:
    Ati said:
    Torquinox said:

    It seems like the site treats each of us differently. Is that a feature or a bug? laugh

    It's definitely a feature, and it looks to me like it's a security feature. If someone logs on from another device, then it notices the change, and wow, this may not be the same person, let's make sure... Same with a changing IP address, it's not sure you're the same person, it needs to make sure. It's still a bit inconsistent, but that's the best reason I can think of. This leaves people who have a fixed ip address and only use one device never, or very rarely having to log in again.

    Ever since I have a router keeping my connection alive for a week, I very rarely have to log in. Previously I had to log in each morning.

    I have a fixed IP adress, I only use one device and the same browser, yet I consistently get logged out every. single. day.

    Do you have your browser set up to delete cookies each day? For some reason, that's the default in some browsers these days. That will make you have to log in again each day.

    Nope. It's set to remember everything and keep cookies. I don't even close the browser every day. This happens only at daz3d

  • takezo_3001takezo_3001 Posts: 2,026
    DreamingGirl said:
    Ati said:
    DreamingGirl said:
    Ati said:
    Torquinox said:

    It seems like the site treats each of us differently. Is that a feature or a bug? laugh

    It's definitely a feature, and it looks to me like it's a security feature. If someone logs on from another device, then it notices the change, and wow, this may not be the same person, let's make sure... Same with a changing IP address, it's not sure you're the same person, it needs to make sure. It's still a bit inconsistent, but that's the best reason I can think of. This leaves people who have a fixed ip address and only use one device never, or very rarely having to log in again.

    Ever since I have a router keeping my connection alive for a week, I very rarely have to log in. Previously I had to log in each morning.

    I have a fixed IP adress, I only use one device and the same browser, yet I consistently get logged out every. single. day.

    Do you have your browser set up to delete cookies each day? For some reason, that's the default in some browsers these days. That will make you have to log in again each day.

    Nope. It's set to remember everything and keep cookies. I don't even close the browser every day. This happens only at daz3d

    I have several browsers and it's the same among all of them; it's quite irritating!

  • xyer0xyer0 Posts: 6,333

    If you leave a Daz tab open continually, do you still get logged out?

    I never get logged out on the Mac I use for internet. But the PC I use for D|S always logs me out; granted, I only turn on its internet when downloading products. TurboSquid and HiveWire log me out each time I leave, but I visit them weekly rather than multiple dailies.

  • WonderlandWonderland Posts: 7,133

    I get logged out whenever I switch devices. If I'm just using my iPad, I stay logged in but the minute I use the computer or my phone, it logs me out of the iPad so I think you can only be logged in with one device at a time...

  • xyer0xyer0 Posts: 6,333

    Ah. I NEVER get logged out of my Mac. Even when I log in on my rendering PC, the Mac stays logged in. I rarely use the iPad, but it doesn't cause me to get logged out of my main Mac either. That would be seriously annoying! I'm so glad I don't have to deal with that.

  • WonderlandWonderland Posts: 7,133
    xyer0 said:

    Ah. I NEVER get logged out of my Mac. Even when I log in on my rendering PC, the Mac stays logged in. I rarely use the iPad, but it doesn't cause me to get logged out of my main Mac either. That would be seriously annoying! I'm so glad I don't have to deal with that.

    That's weird because I have a Mac too and I do get logged out...

  • PetraPetra Posts: 1,157

    This is happening to me, for the last few weeks. ALL the time I have to log in again. It is annoying.

  • MescalinoMescalino Posts: 436
    WendyLuvsCatz said:

    I am using 3 devices and 4 browsers now so have no hope crying

    And im even worse off as i use a VPN as well. frown

  • takezo_3001takezo_3001 Posts: 2,026
    edited January 2020

     

    xyer0 said:

    If you leave a Daz tab open continually, do you still get logged out?

    I never get logged out on the Mac I use for internet. But the PC I use for D|S always logs me out; granted, I only turn on its internet when downloading products. TurboSquid and HiveWire log me out each time I leave, but I visit them weekly rather than multiple dailies.

    Yes, yes I do and that should not be a thing, this is the only forum that auto-logs you out!

    Post edited by takezo_3001 on
  • WendyLuvsCatzWendyLuvsCatz Posts: 40,083
    takezo_3001 said:

     

    xyer0 said:

    If you leave a Daz tab open continually, do you still get logged out?

    I never get logged out on the Mac I use for internet. But the PC I use for D|S always logs me out; granted, I only turn on its internet when downloading products. TurboSquid and HiveWire log me out each time I leave, but I visit them weekly rather than multiple dailies.

    Yes, yes I do and that should not be a thing, this is the only forum that auto-logs you out!

    it has logged me out mid posting something, and yes I had already posted something the same browser session...

  • takezo_3001takezo_3001 Posts: 2,026
    WendyLuvsCatz said:
    takezo_3001 said:

     

    xyer0 said:

    If you leave a Daz tab open continually, do you still get logged out?

    I never get logged out on the Mac I use for internet. But the PC I use for D|S always logs me out; granted, I only turn on its internet when downloading products. TurboSquid and HiveWire log me out each time I leave, but I visit them weekly rather than multiple dailies.

    Yes, yes I do and that should not be a thing, this is the only forum that auto-logs you out!

    it has logged me out mid posting something, and yes I had already posted something the same browser session...

    Now that's just insane, this really needs to stop, the daz forums have been like this for well over a year as far as I know; so I doubt that they'll fix the issue any time soon, unless we raise a big enough stink about it!

  • ChoholeChohole Posts: 33,604

    Again   it is one of those things that doesn't happen to everyone,   and if it is not reproduceable by the Dev team it is extremely difficult to solve a problem.

  • SpottedKittySpottedKitty Posts: 7,232
    WendyLuvsCatz said:
    it has logged me out mid posting something, and yes I had already posted something the same browser session...

    Me too — just infrequently enough that I remember it's happened before, but I can't remember when.  

  • brainmuffinbrainmuffin Posts: 1,268

    For years I didn't have an issue, but no it seems to be random.

  • macleanmaclean Posts: 2,438
    Chohole said:

    Again   it is one of those things that doesn't happen to everyone,   and if it is not reproduceable by the Dev team it is extremely difficult to solve a problem.

    I've heard 100s of variations of this comment, but I'm afraid I no longer accept it as a valid reason for inaction. There's clearly a problem with having two different logins. Why can't DAZ accept this?

  • ChoholeChohole Posts: 33,604
    edited January 2020

    Possibly, but even so why does it not affect everyone.   Why do I have no problems to speak of, given the amount of time I spend on the Daz site and given that I am one who closes my computer down every night.  One who logs out and then logs into Himself's account to check a problem qith the store on a clean, non PC account  and then logs back into my own account to stay logged in for days or weeks. Someone who clears History regularly,  tidies up cookies,  clears cache.  so it is not that I am keeping the same details. I am on a dynamic IP,  so that changes regularly.

    The front page of the site is synchronised, so logging in there logs you into both softwares and syncs them, well it does for me anyway.

    And BTW you say inaction.   That is specualtion expressed as fact.

    Post edited by Chohole on
  • Khai-J-BachKhai-J-Bach Posts: 163

    ok lets generate some data from someone that has this "phantom" issue shall we?

     

    Browser : Chrome  Version 79.0.3945.88 (Official Build) (64-bit)

    Browser : Firefox Version 72.0.1 (64bit) 

    OS : Windows 10 version Home 1903, all updates in place.

    Cookies allowed. 

    Entry into site via store page - which is consisantly complaining that information cannot be loaded and maybe incorrect by the way, but maintains I am logged in.

    moving to forums.. I am then Logged out automatically with no loggign back in, forcing a return to the store page to log in. Remain log in is ticked.

     

    now. with uptodate browsers, cookies maintained... HOW IS THIS AN ISSUE HERE AT MY END?

  • Khai-J-BachKhai-J-Bach Posts: 163

    so. furthering the investigation, I examine the 4 cookies the site creates. and I find something very very interesting.

     

    first Cookie : (some information redacted, we're only interested in Created and Expires)

    Created

    Saturday, December 21, 2019 at 5:57:25 PM

    Expires

    Monday, January 20, 2020 at 5:57:25 PM

     

    pretty standard. but now it gets very very interesting....!!!

    Cookie2 

    Created

    Sunday, January 12, 2020 at 3:46:09 PM

    Expires

    When the browsing session ends

    Cookie3 

    Created

    Sunday, January 12, 2020 at 3:46:09 PM

    Expires

    When the browsing session ends

    Cookie4

    Created

    Sunday, January 12, 2020 at 3:46:09 PM

    Expires

    Monday, January 13, 2020 at 3:46:09 PM

     

    I've altered nothing. in turn the first is a long term cookie. the 2nd and 3rd are set to selfdestruct soon as the window closes and the last is only for 24hours.

     

    conclusion - the session is setup to end and not honour the stay logged in marker. nothing I can do about it, this is not set by my end but by the server. I'll now log out, clear the daz cookies and log back in to see what we then have...

  • Khai-J-BachKhai-J-Bach Posts: 163

    omg. it signed me out ...while I was entering in my findings on Logging out, clearing cookies and then logging back in!!!

     

    ok. again, 4 cookies, 3 have now set as following:

    Created

    Sunday, January 12, 2020 at 4:11:31 PM

    Expires

    Tuesday, February 11, 2020 at 4:11:31 PM

     

    but interestingly, the last, "frontend" is as follows:

    Created

    Sunday, January 12, 2020 at 4:11:31 PM

    Expires

    Monday, January 13, 2020 at 4:11:31 PM

    exactly 24 hours. I suspect this generally is the main issue one... 

    (well until I was booted out while writing this post! LOL)

  • Khai-J-BachKhai-J-Bach Posts: 163

    aha the plot thickens. seems the above are for Daz3d.com. which is the Store.

    but, the Forums are on www.daz3d.com. a further set of Cookies are created.

    first - "Vanilla" 

    Created

    Sunday, January 12, 2020 at 4:14:38 PM

    Expires

    Tuesday, February 11, 2020 at 4:14:38 PM

     

    Second - Vanilla Volatile

    Created

    Sunday, January 12, 2020 at 4:14:38 PM

    Expires

    When the browsing session ends

    Third - Vanilla-Vv

    Created

    Sunday, January 12, 2020 at 4:19:47 PM

    Expires

    Sunday, January 12, 2020 at 4:39:47 PM

    Fourth - __vnf

    Created

    Sunday, January 12, 2020 at 4:14:39 PM

    Expires

    Thursday, September 24, 2020 at 5:14:39 PM

    Fith - persosa_clid

    Created

    Sunday, January 12, 2020 at 4:14:37 PM

    Expires

    Tuesday, January 11, 2022 at 3:41:26 PM

    Sixth - Persosa<redacted ID Info>

    Created

    Sunday, January 12, 2020 at 4:14:46 PM

    Expires

    Sunday, January 12, 2020 at 5:14:46 PM

     

    so. looks okish... so. how am I getting logged out at random? other than some of the cookies are setup to destruct in very short time frames and at the end of sessions....?

  • Khai-J-BachKhai-J-Bach Posts: 163
    Chohole said:

    Possibly, but even so why does it not affect everyone.   Why do I have no problems to speak of, given the amount of time I spend on the Daz site and given that I am one who closes my computer down every night.  One who logs out and then logs into Himself's account to check a problem qith the store on a clean, non PC account  and then logs back into my own account to stay logged in for days or weeks. Someone who clears History regularly,  tidies up cookies,  clears cache.  so it is not that I am keeping the same details. I am on a dynamic IP,  so that changes regularly.

    The front page of the site is synchronised, so logging in there logs you into both softwares and syncs them, well it does for me anyway.

    And BTW you say inaction.   That is specualtion expressed as fact.

    except your log in is not a normal user login.

    yours has elevated privleges in the system. 

  • ChoholeChohole Posts: 33,604
    edited January 2020
    Khai-J-Bach said:
    Chohole said:

    Possibly, but even so why does it not affect everyone.   Why do I have no problems to speak of, given the amount of time I spend on the Daz site and given that I am one who closes my computer down every night.  One who logs out and then logs into Himself's account to check a problem qith the store on a clean, non PC account  and then logs back into my own account to stay logged in for days or weeks. Someone who clears History regularly,  tidies up cookies,  clears cache.  so it is not that I am keeping the same details. I am on a dynamic IP,  so that changes regularly.

    The front page of the site is synchronised, so logging in there logs you into both softwares and syncs them, well it does for me anyway.

    And BTW you say inaction.   That is specualtion expressed as fact.

    except your log in is not a normal user login.

    yours has elevated privleges in the system. 

    Nope.  totally normal customer log in,   Mods do not have special privileges, we are simply customers,  the same as you are, who have agreed to be moderators.

    And   https://www.daz3d.com/ is the site.  Should take you to the front page, not the store   Vanilla is the forum software.

    Post edited by Chohole on
  • Khai-J-BachKhai-J-Bach Posts: 163
    edited January 2020
    Chohole said:
    Khai-J-Bach said:
    Chohole said:

    Possibly, but even so why does it not affect everyone.   Why do I have no problems to speak of, given the amount of time I spend on the Daz site and given that I am one who closes my computer down every night.  One who logs out and then logs into Himself's account to check a problem qith the store on a clean, non PC account  and then logs back into my own account to stay logged in for days or weeks. Someone who clears History regularly,  tidies up cookies,  clears cache.  so it is not that I am keeping the same details. I am on a dynamic IP,  so that changes regularly.

    The front page of the site is synchronised, so logging in there logs you into both softwares and syncs them, well it does for me anyway.

    And BTW you say inaction.   That is specualtion expressed as fact.

    except your log in is not a normal user login.

    yours has elevated privleges in the system. 

    Nope.  totally normal customer log in,   Mods do not have special privileges.

    ANd Daz3d.com is the site.  Vanilla is the forum software.

    I noted that above - 4 Cookies for Daz3d.com (no WWW, thats the store) and 6 for www.Daz3d.com (the forum)

    also, you can close threads etc? normal users cannot, therefore elevated user. 

    Post edited by Khai-J-Bach on
  • SpottedKittySpottedKitty Posts: 7,232
    Chohole said:
    The front page of the site is synchronised, so logging in there logs you into both softwares and syncs them, well it does for me anyway.

    Never happened for me — I log in from the front page, I get the little blue man in the store pages. After doing stuff in the store for a little while (or not, it doesn't seem to matter) I click in to the forums and...

    "Signing you in..."

    Exactly the same message that I get when I view an actual forum thread page after being auto-logged out.

  • ChoholeChohole Posts: 33,604
    edited January 2020
    Khai-J-Bach said:
    Chohole said:
    Khai-J-Bach said:
    Chohole said:

    Possibly, but even so why does it not affect everyone.   Why do I have no problems to speak of, given the amount of time I spend on the Daz site and given that I am one who closes my computer down every night.  One who logs out and then logs into Himself's account to check a problem qith the store on a clean, non PC account  and then logs back into my own account to stay logged in for days or weeks. Someone who clears History regularly,  tidies up cookies,  clears cache.  so it is not that I am keeping the same details. I am on a dynamic IP,  so that changes regularly.

    The front page of the site is synchronised, so logging in there logs you into both softwares and syncs them, well it does for me anyway.

    And BTW you say inaction.   That is specualtion expressed as fact.

    except your log in is not a normal user login.

    yours has elevated privleges in the system. 

    Nope.  totally normal customer log in,   Mods do not have special privileges.

    ANd Daz3d.com is the site.  Vanilla is the forum software.

    I noted that above - 4 Cookies for Daz3d.com (no WWW, thats the store) and 6 for www.Daz3d.com (the forum)

    also, you can close threads etc? normal users cannot, therefore elevated user. 

    But that simply extra controls on the Vanilla side. TBH  they would be there for everyone,  just not enabled,   It does not affect the log in at all.    The only difference that there may be in my usage and yours is that I only ever log in on the front page, the link I posted.   That link both Store and Forum are synchronised on,  and the one log in covers both and keeps them synchronised.   You may see, if you have gone to the store and bought something, then come back to the forum, a "logging you in" flash up as you come back to the forum.  Doesn't happen all the time.  I think that is probably something to do with Clodflare.

    As I use Win 7 still, and avoid Chrome nearly as much as I avoid IE, I don't see cookies the same way as you do.

    Post edited by Chohole on
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