Install Manager Issue
FenixPhoenix
Posts: 3,181
I'm unable to log into Install Manager. It seems that my password isn't recognized. Is this a temporary issue? Anyone else getting it? Or should I change my password just to be safe?
Post edited by FenixPhoenix on
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Also getting the same issue here: "unable to login to the specified account. Verify the email and/or password and try again"
I am getting the same problem, can't log in with the program either. And I have a client piece to finish. :(
Started happening here after the forum went down earlier.
same same
Yeah, I noticed this which is why I thought to ask. Wouldn't want to change my log-in details and still have the same problem; lest I end up unable to log into the forums as well.
Many thanks for this information. I've never had this problem before. So as you said I also hope it will be solved soon.
It would be very annoying if I couldn't install new contents again soon.
I't NOT fixed yet
I was fine till I updated to 4.12 BUT not both my rigs are locked out
Probably DS 4.12 downloading overload.
Same issue.
Me too. Probably will get fixed later, good to know i wasn't the only one, means there's an easy fix.
I am not only having trouble with Install Manager, but also having trouble trying to get into DAZ Studio 4.11. Maybe I should install the 4.12 right now while I have a chance.
I had no problem logging on to these forums, though.
Same problem and I just purchased content. Guess I'll have to manually install.
I was having a 504 gateway error a little bit earlier, too, about the time I was deliberating as to whether to add one more thing to my shopping cart before pulling the trigger... and then loading a fresh copy of the shopping cart also had trouble... then went back to working, so I went ahead and hit purchase. Then Install Manager started giving me the error everyone else came here about.
I guess the trouble is due to everyone and their parakeet downloading the new version of Daz Studio all at once, and stuff. :D
At least the forums are still working. :)
I wanted to download install manager, and the 64 bit windows version, is not showing up as available for download- it just spins and spins.
I suspect the site is getting hit with a lot of traffic because of the 4.12 upgrade
Yup. all those dang parakeets. :D
Same issue here as well.
Cant login either.
Site is slow in general at the moment. Same issue happening to me with the install manager... I say we wait it out and try again in a staggered manner (good luck coordinating that :P) so as to not overwhelm the servers?
...isn't daz using CloudFlare cdn? @.@ how do you overwhelm a major cloud cdn provider?!
Ok, so I was told log out of daz and close down dim, then log back in and re-open dim and that worked.
I'm able to login, but all downloads fail.
Massive server overload, I guess. Still can't download my purchases since several hours. -.-
Downloaded everything fine this morning without doing anything other than restart DIM.
Had no problem downloading the 4.12 64-bit update manually yesterday evening. I failed around 5:30 p.m. ET, but about 15 minutes later I downloaded and installed successfully. iI am thinking traffic slowed down by the time I installed.
Yeah, I would imagine there are a lot of people downloading. I'd give it a couple of days if you can.
Can't connect neither to DIM nor to DAZ studio and I need it fast! Any suggestions?!
DS also cannot connect. Server upgrades are a thing.
Can't login to Install Manager or Studio here either.
Same thing here, no connection to install manager
Or even, heaven forbid, download mirrors.
Just making sure people are trying this. It's how I was able to get in.