Remember, "There's Always Another Sale™" (Report sales errors here.)

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  • MelanieLMelanieL Posts: 7,822

    Thank you - they seem to be working now smiley

  • SevrinSevrin Posts: 6,314

    Yeah, they register spending when money changes hands, rather than when purchases are checked out.   There was a GC sale during the festival, so I imagine that counts?  On the other hand, if you bought most of the stuff you really wanted during the festival, then getting a discount code at the end means you're likely spending additional money on  stuff you figured you could live without.

  • Sevrin said:

    Yeah, they register spending when money changes hands, rather than when purchases are checked out.   There was a GC sale during the festival, so I imagine that counts?  On the other hand, if you bought most of the stuff you really wanted during the festival, then getting a discount code at the end means you're likely spending additional money on  stuff you figured you could live without.

    Yep; but some of us bought most of our credit BEFORE the sale. So, we are just out of luck.

  • But for those of uis who stocked up and bought significasnt gift certificates BEFORE the sale they are NOT even counting once !  crying nonono

    This is indeed incredibly frustrating.

    Because I'm not in the US, I end up buying almost everything through gift cards, which I try to buy in fairly large denominations when the exchange rates are good in order to avoid getting screwed over on the currency conversion and commission, but this means that Daz chooses to see me as an infrequent buyer, so I miss out on a lot of offers, even if I'm actually turning that credit into purchases regularly.

    I'm actually going to efforts to be able to spend more, but Daz is choosing to make me want to spend less.

     

  • davesodaveso Posts: 8,023

    perhaps DAZ needs to change from point of sale to when you buy "products" for the tabulation of savings and coupon offers on gift cards. Thy can still use the purchase time as normal accounting, but not for offers.

  • AtiAti Posts: 9,196
    Sevrin said:

    Yeah, they register spending when money changes hands, rather than when purchases are checked out.   There was a GC sale during the festival, so I imagine that counts?  On the other hand, if you bought most of the stuff you really wanted during the festival, then getting a discount code at the end means you're likely spending additional money on  stuff you figured you could live without.

    Yep; but some of us bought most of our credit BEFORE the sale. So, we are just out of luck.

    And some of us bought ALL our credit one day before the sale. :D Ah well, there's always another sale.

  • NathNath Posts: 3,002

    Anyone know if the purple banner from today can be used more than once?  I was happy to get one, after missing out on nearly all the others so far.  Thanks!

     

    This morning it could. Don't know if that's intentional.

  • Charlie JudgeCharlie Judge Posts: 13,486
    edited September 2019
    Ati said:
    Sevrin said:

    Yeah, they register spending when money changes hands, rather than when purchases are checked out.   There was a GC sale during the festival, so I imagine that counts?  On the other hand, if you bought most of the stuff you really wanted during the festival, then getting a discount code at the end means you're likely spending additional money on  stuff you figured you could live without.

    Yep; but some of us bought most of our credit BEFORE the sale. So, we are just out of luck.

    And some of us bought ALL our credit one day before the sale. :D Ah well, there's always another sale.

    That is essentially what I did. I just topped it off with a small $50 gift card. Using my Babina coupon. It was disappointing enough that I could have gotten a better discount on the credit by waitinng a day or two for the Babina coupon; but now I am again missing out because I didn't wait and buy the most of my credit with the Babina coupon.

    Post edited by Charlie Judge on
  • I got a purple banner - to use the same 20% off coupon to buy Silas that I...already used to buy Silas.  Only now it looks like there's an additional 10% off?  Great. frown

    I think I'm about ready to give up with this sale and just hope the next one works out the bugs.  This one just feels frustrating to me.

  • AtiAti Posts: 9,196
    edited September 2019
    Ati said:
    Sevrin said:

    Yeah, they register spending when money changes hands, rather than when purchases are checked out.   There was a GC sale during the festival, so I imagine that counts?  On the other hand, if you bought most of the stuff you really wanted during the festival, then getting a discount code at the end means you're likely spending additional money on  stuff you figured you could live without.

    Yep; but some of us bought most of our credit BEFORE the sale. So, we are just out of luck.

    And some of us bought ALL our credit one day before the sale. :D Ah well, there's always another sale.

    That is essentially what I did. I just topped it off with a small $50 gift card. Using my Babina coupon. It was disappointing enough that I could have gotten a better discount on the credit by waitinng a day or two for the Babina coupon; but now I am again missing out because I didn't wait and buy the most of my credit with the Babina coupon.

    Oddly enough, I don't feel bad about not getting anything this time. Probably because I managed to get so much during this sale already. Looking at my wishlist, I could buy a bunch more items now if I had the coupon, but ah well.

    The more shocking part was when I logged in to see what special reward awaits (as per the banner) after spending almost a thousand dollars on the sale, and... there was absolutely nothing. :D

    Post edited by Ati on
  • SevrinSevrin Posts: 6,314

    Will today be the last day of the sale then?  I got a coupon that expires Tuesday, September 24th, 2019 23:59 (UTC -6 MDT)

  • AtiAti Posts: 9,196
    Sevrin said:

    Will today be the last day of the sale then?  I got a coupon that expires Tuesday, September 24th, 2019 23:59 (UTC -6 MDT)

    I doubt it. It usually lasts at least until the end of September, but more recently until the middle of October.

  • mr clammr clam Posts: 707

    I'm not too sure about the store credit hypothosis. I got a 7% banner, and I've spent less than $20 of "real money" in the sale. The rest of my (rather modest) purchases were through store credit. It's like Daz Grammar, Daz Math, and Daz Midnight: anything goes!

  • HavosHavos Posts: 5,655
    Leana said:
    Havos said:

    To announce you reward on the main page, and then to give many customers nothing at all is rather bizzare marketing imho. Why not just silently send a banner to those benefittig as normal.

    What reward are you taking about exactly? The 7% discount people are complaining about is from a banner...

    Edit: I just saw the “exclusive thank you” message on the sale page, is that what you meant?

    Yes. If I had got a 1% off banner, at least it was something. I would not have taken advantage it, but at least I would not have wasted time logging in and out wondering why there was nothing.

  • EveniosEvenios Posts: 119

    it would have been NICE if the 17 percent off coupon code lasted until this coming weekend.  i dont plan to buy anything more  until friday :-( lol

  • AsariAsari Posts: 703
    I hope there is at least one catch-up sale featuring all artists and all festival products, similar to the catch-up last week. We shall see.
  • AtiAti Posts: 9,196
    mr clam said:

    I'm not too sure about the store credit hypothosis.

    Daz said that's how it works. Of course, they can change it at any time.

  • SevrinSevrin Posts: 6,314
    mr clam said:

    I'm not too sure about the store credit hypothosis. I got a 7% banner, and I've spent less than $20 of "real money" in the sale. The rest of my (rather modest) purchases were through store credit. It's like Daz Grammar, Daz Math, and Daz Midnight: anything goes!

    But you did spend some real money during the sale!  The would have been remiss if they hadn't thanked you at all.

    I didn't have a big store credit balance at the start of the sale, so I spent $ and also bought another GC during on the day they became available.  That netted me a 22% coupon.  I'll have to wait a bit, and try not to forget about it, because the PAs whose stuff I really want aren't on sale today.  Also, the day's still young.

  • LeanaLeana Posts: 13,117
    Evenios said:

    it would have been NICE if the 17 percent off coupon code lasted until this coming weekend.  i dont plan to buy anything more  until friday :-( lol

    During the PA sale offers are usually one day only.

  • Havos said:
    Leana said:
    Havos said:

    To announce you reward on the main page, and then to give many customers nothing at all is rather bizzare marketing imho. Why not just silently send a banner to those benefittig as normal.

    What reward are you taking about exactly? The 7% discount people are complaining about is from a banner...

    Edit: I just saw the “exclusive thank you” message on the sale page, is that what you meant?

    Yes. If I had got a 1% off banner, at least it was something. I would not have taken advantage it, but at least I would not have wasted time logging in and out wondering why there was nothing.

    Agreed. It feels like we've been given the finger.
  • LeanaLeana Posts: 13,117
    Havos said:
    Leana said:
    Havos said:

    To announce you reward on the main page, and then to give many customers nothing at all is rather bizzare marketing imho. Why not just silently send a banner to those benefittig as normal.

    What reward are you taking about exactly? The 7% discount people are complaining about is from a banner...

    Edit: I just saw the “exclusive thank you” message on the sale page, is that what you meant?

    Yes. If I had got a 1% off banner, at least it was something. I would not have taken advantage it, but at least I would not have wasted time logging in and out wondering why there was nothing.

    I agree that this was pretty weird to announce “specific discount” on the sale page if there was not something for everybody. But I admit I often don’t understand Daz marketing...

  • SevrinSevrin Posts: 6,314

    This is Daz's accounting method.   When you give them money, they debit Cash, and credit Member Store Credit,  or whatever they call it.  So what matters is when they take in the money because that's when they recognize revenue.  If you notice on your order history, when you spend store credit only, the amount billed shows as $0.00, and it's based on billings that coupons are handed out.

    We also get one coupon for buying Silas's Pro Bundle on the day of release, but we don't if we buy it later, even if we buy it for more money.  He'll still get added to our total Pro Bundles for that coupon.  For that, billing date doesn't enter into it, I think?  I can't check that because I paid for it with cash.

  • Sevrin said:

    This is Daz's accounting method.   When you give them money, they debit Cash, and credit Member Store Credit,  or whatever they call it.  So what matters is when they take in the money because that's when they recognize revenue.  If you notice on your order history, when you spend store credit only, the amount billed shows as $0.00, and it's based on billings that coupons are handed out.

    Yes, and that severly penalizes those of us who bought most if not all of our store credit just before the sale.

  • davesodaveso Posts: 8,023
    Sevrin said:

    This is Daz's accounting method.   When you give them money, they debit Cash, and credit Member Store Credit,  or whatever they call it.  So what matters is when they take in the money because that's when they recognize revenue.  If you notice on your order history, when you spend store credit only, the amount billed shows as $0.00, and it's based on billings that coupons are handed out.

    Yes, and that severly penalizes those of us who bought most if not all of our store credit just before the sale.

    marketing ... 

  • NovicaNovica Posts: 23,925
    edited September 2019

    If people got 20% off (just making that up, I don't remember exactly) a GC before the sale, and aren't getting a banner, that's not fair if the people who got that same amount off (say 20%) DURING the PA sale did get a banner.Those folks would be double-dipping on discounts. (Good for them, BUT not fair to others.)  I'm not in either boat, I got a good discount banner oar to row with so to speak, as gift cards were mostly not involved.  Mods, is there any way to check and see if that is indeed what's happening? This wonky awarding of banners really erodes confidence in sales and seems a slap in the face to loyal customers.  

    Post edited by Novica on
  • SevrinSevrin Posts: 6,314
    Novica said:

    If people got 20% off (just making that up, I don't remember exactly) a GC before the sale, and aren't getting a banner, that's not fair if the people who got that same amount off (say 20%) DURING the PA sale did get a banner.Those folks would be double-dipping on discounts. (Good for them, BUT not fair to others.)  I'm not in either boat, I got a good discount banner oar to row with so to speak, as gift cards were mostly not involved.  Mods, is there any way to check and see if that is indeed what's happening? This wonky awarding of banners really erodes confidence in sales and seems a slap in the face to loyal customers.  

    On the other hand, people who bought GCs front-loaded their discounts.  I paid direct for most of my purchases with only a little GC goodness, so it kind of evens out.  Besides, at this point, I've made almost all the purchases I'm going to make, and the stuff I still want to buy might not show up again before my coupon runs out, so the benefit isn't as huge as people make it out to be.

  • 3Diva3Diva Posts: 12,039
    edited September 2019

    While I'm sad the $100 I spent in the past 3 weeks doesn't count toward getting a banner discount, I bought that $100 ON a discount with a discounted Gift Card. So, yeah, getting that discounted GC and then getting a banner on top of it would be (as pointed out earlier) "double-dipping". So I'm not really sad about it. I can see why Daz wouldn't want to give, say 20% discount, on a Gift Card and then give you another discount on top of that just for spending it. lol That would lose them too much money, I would think. I think right now, it seems pretty far, as long as you're getting a discount on your Gift Cards it likely evens out pretty much. That's just my two cents though, I could be wrong, of course. :)

    Post edited by 3Diva on
  • AtiAti Posts: 9,196
    Sevrin said:
    Novica said:

    If people got 20% off (just making that up, I don't remember exactly) a GC before the sale, and aren't getting a banner, that's not fair if the people who got that same amount off (say 20%) DURING the PA sale did get a banner.Those folks would be double-dipping on discounts. (Good for them, BUT not fair to others.)  I'm not in either boat, I got a good discount banner oar to row with so to speak, as gift cards were mostly not involved.  Mods, is there any way to check and see if that is indeed what's happening? This wonky awarding of banners really erodes confidence in sales and seems a slap in the face to loyal customers.  

    On the other hand, people who bought GCs front-loaded their discounts.

    This would be true if we did not have gift card sales during the sale as well. But we did. The same 20% off that was just one day before the PA sale. People who got a discount on the gift card during the PA sale, now get another discount on top of the discounted store credit. People who got the gift card a day before the PA sale, did not get today's discount.

  • AtiAti Posts: 9,196

    I can see why Daz wouldn't want to give, say 20% discount, on a Gift Card and then give you another discount on top of that just for spending it. lol

    But they do. If you bought the gift card at 20% off during the PA sale (I believe there were two such sales with coupons, and maybe one with a smaller discount without a coupon), you also got that 22% discount today on top of that.

  • davesodaveso Posts: 8,023

    I'm confused. I received a 12% off banner deal good until end of 9/24. some got less i guess? the ad says to log in to see your exclusive discount. Whatever it is, its for you exclusively, based on your purchases during the PA sale so far? So from whenever the PA sale started until now. so whatever purchased prior to that date, it doesn;t count. I didnt buy a GC when they were on sale, so i missed getting that discount. i think overall things work out equitably for everyone. 

This discussion has been closed.