OT: New computer dragging after a while

2

Comments

  • JamesJABJamesJAB Posts: 1,766
    RAMWolff said:

    Yes SIR... LOL.  I feel like I just a beating! lol  

    I did run Sea Tools and ran just about every test on the three drives, they all passed with flying colors so that's not the issue.  

    Why these particular blocks of numbers?  

    On a side note, if you feel that you need to set it yourself.  Set it to either 32768-32768 or 65536-65536 on your fastest drive.

    The first number is your exact amount of ram in MB, and the second is double your ram.
    The reason why the two numbers are identical is so that when you set the page file (if it's a fresh install of windows on a freshly formated drive) your page file will be a set block of data on the HDD, and will never get fragmented. (more relevent on a traditional HDDs because of head seek times)
    One of the tricks that I will do on a computer that has multiple hdds would be to divide the swap file up evenly between all of the drives. (or just between the fastest drives)
    But generaly now days it's better to just let windows manage it.

  • AllenArtAllenArt Posts: 7,175
    RAMWolff said:
    dragotx said:

    That is the same Motherboard/CPU set I am using,and it is lightning fast on my end with a couple of caveats.  If I'm opening an image from a folder with a LOT of images, or a decent amount of BIG images (like the folder I store my original renders in) I'll notice a delay on the system tied to having to process so much data.  If I sort things out into multiple sub-directories, then files will start opening quicker for me again.  You might check that, see if you experience the same problem in smaller directories.

    Glad someone else has this same MB.  Did you have issues setting it up?  Not sure if I'll get a dedicated gaming MB again.  It's been sort of a nightmare from the get go for me.  I used to build my own computers but started using CyberPower PC for my last few builds and they have all been really stable and reliable but this purchase, $3200.00, has been NO FUN and now this crap! 

     

    Sounds kind of like my experience with them....hope it's a fluke.

    Laurie

  • kenshaw011267kenshaw011267 Posts: 3,805
    Taoz said:
    RAMWolff said:

    Yea, ran a memory test (where I reboot and wait and hour while it does it's thing) all memory sticks returned no errors!  

    Since I do have 32 Gigs of memory I did set up the paging for the system to 3200 for minimum and 9600 for maximum.  

    Boot drive has over a terabyte of space on it, so not full!  

    You should never! EVER! set page file size without a very good reason, you're aware of what will run and know exactly how much RAM will be needed.

    Well I plan to set it at 100 MB as soon as I get a system with more RAM (64 GB or more), as windows memory management (constantly throwing stuff from RAM into swap file which slows down all kinds of stuff) is driving me crazy.

    You'll trade the system slowing down for the system crashing. That's not a trade off I'd make.

  • kenshaw011267kenshaw011267 Posts: 3,805
    RAMWolff said:

    Yes SIR... LOL.  I feel like I just a beating! lol  

    I did run Sea Tools and ran just about every test on the three drives, they all passed with flying colors so that's not the issue.  

    Why these particular blocks of numbers?  

    On a side note, if you feel that you need to set it yourself.  Set it to either 32768-32768 or 65536-65536 on your fastest drive.

    Those are pretty decent sizes for a page file, if you won't let the system manage it. You never want to run out of room in the page file. If you do the system will crash or slow way way down as programs shuffle data in and out all the time.

  • kenshaw011267kenshaw011267 Posts: 3,805
    RAMWolff said:
    dragotx said:

    That is the same Motherboard/CPU set I am using,and it is lightning fast on my end with a couple of caveats.  If I'm opening an image from a folder with a LOT of images, or a decent amount of BIG images (like the folder I store my original renders in) I'll notice a delay on the system tied to having to process so much data.  If I sort things out into multiple sub-directories, then files will start opening quicker for me again.  You might check that, see if you experience the same problem in smaller directories.

    Glad someone else has this same MB.  Did you have issues setting it up?  Not sure if I'll get a dedicated gaming MB again.  It's been sort of a nightmare from the get go for me.  I used to build my own computers but started using CyberPower PC for my last few builds and they have all been really stable and reliable but this purchase, $3200.00, has been NO FUN and now this crap! 

     

    I've built X299 systems and never had any problem. Those are very high quality Mobo's. Cyberpower has been having some well publicized issues with QC and CS. I'd guess that your problems with the setup had to do with that and couldeven be the cause of the present problem. 

    I was thinking a slow down after a short period using the system under a load could be a thermal issue. Check that all the fans and pumps are running.

  • dragotxdragotx Posts: 1,147
    RAMWolff said:
    dragotx said:

    That is the same Motherboard/CPU set I am using,and it is lightning fast on my end with a couple of caveats.  If I'm opening an image from a folder with a LOT of images, or a decent amount of BIG images (like the folder I store my original renders in) I'll notice a delay on the system tied to having to process so much data.  If I sort things out into multiple sub-directories, then files will start opening quicker for me again.  You might check that, see if you experience the same problem in smaller directories.

    Glad someone else has this same MB.  Did you have issues setting it up?  Not sure if I'll get a dedicated gaming MB again.  It's been sort of a nightmare from the get go for me.  I used to build my own computers but started using CyberPower PC for my last few builds and they have all been really stable and reliable but this purchase, $3200.00, has been NO FUN and now this crap! 

     

    It was beautifully easy to set up when I built mine
  • TaozTaoz Posts: 10,260

    kenshaw011267 said:

    Yea, ran a memory test (where I reboot and wait and hour while it does it's thing) all memory sticks returned no errors!  

    Since I do have 32 Gigs of memory I did set up the paging for the system to 3200 for minimum and 9600 for maximum.  

    Boot drive has over a terabyte of space on it, so not full!  

    You should never! EVER! set page file size without a very good reason, you're aware of what will run and know exactly how much RAM will be needed.

    Well I plan to set it at 100 MB as soon as I get a system with more RAM (64 GB or more), as windows memory management (constantly throwing stuff from RAM into swap file which slows down all kinds of stuff) is driving me crazy.

    You'll trade the system slowing down for the system crashing. That's not a trade off I'd make.

    For what I know it will only cause problems if the system is running low on RAM.  

  • ArtAngelArtAngel Posts: 1,942
    RAMWolff said:
    dragotx said:

    That is the same Motherboard/CPU set I am using,and it is lightning fast on my end with a couple of caveats.  If I'm opening an image from a folder with a LOT of images, or a decent amount of BIG images (like the folder I store my original renders in) I'll notice a delay on the system tied to having to process so much data.  If I sort things out into multiple sub-directories, then files will start opening quicker for me again.  You might check that, see if you experience the same problem in smaller directories.

    Glad someone else has this same MB.  Did you have issues setting it up?  Not sure if I'll get a dedicated gaming MB again.  It's been sort of a nightmare from the get go for me.  I used to build my own computers but started using CyberPower PC for my last few builds and they have all been really stable and reliable but this purchase, $3200.00, has been NO FUN and now this crap! 

     

    You need to share all specs. Long story short. Live in So Cal and hired a custom build in Oregan. The machine got damaged by UPS and had to be returned. It was gone for 6 weeks. They rebuilt it. During that time I was at a loss becuae my son who builds PC's for a living had gone to Oregan for a job offer from Kaiser on their hospital pc systems. I hunted and found a local and had him build me a similar wazoo system. It has never failed me. Later the new rebuild failoed and was shipped back (same motherboard) they said the CPU was faulty. It failed again, and after a remote trouble shoot felt it was Ram or Power and sent both. When the parts came I hired him to install them and go over the Falcon system with a fine tooth comb. He said it has to be the motherboard and they won't admit to it because it's the most expensive part of your system (had 2 titan pascal x cards), and I've had other clients with this problem and this motherboard. We googled and found nothing. When I told  Falcon my guys says it's the motherboard, they said no way.  The truth is everyone can be wrong even the experts. Repairs got delayed because UPS manage to damage and dent the PC and the repairs were held up subject to inspoections. I said keep it for two months if you have to, just don't send it back until you see it fail and indentify the problem. Then I got the email that said it's the motherboard. The experts got it wrong. That's why all the specs are so important to share on this forum. Some hardwares have known issues not known to us but know in the industry.

  • Subtropic PixelSubtropic Pixel Posts: 2,388

    Some cautions on swap files:

    • If you set it too small, you mess up Windows' ability to do proper memory management and to record memory dumps during application failures or blue screen OS failures.  And you might increase the chance of application or OS failures.  Don't shoot yourself in the foot!
    • If you set it to a fixed size, then the SSD never has an opportunity to release some space and benefit from Trim.
    • If you set it too big, well you just use more disk or SSD.
    • There are some die-hards who set their paging files to zero size.  But Windows was never designed to operate that way.  I believe that Microsoft will one day remove the ability to set a page file too small or to zero.  If I was Microsoft, I sure would.  It would improve resiliency and reduce customer failures.  I'm sure THAT would reduce customer complaints about Windows.

    Windows 10 handles memory in an entirely different way than any abacus that you used before.  And make no mistake, what you used before WAS an abacus!  cheeky  The memory management subsystem is all different.  Adapt your thinking and resist the temptation to apply your old experiences to this newest OS.

    This new 32GB laptop of mine has Windows managing the pagefile (I practice what I preach), and it is only using 4 GB on disk (well, on SSD) at the moment.  I spent the money for two 2 TB SSD drives and repurposed another 2TB from another SSD for a total of 6TB on-board, so that is less than one-fortieth of 1% of my available drive space. 

    Good gosh, messing around with that would be a collossal waste of time.  Cleaning a toilet in my house would be a more productive use of my time, even if I do hate doing it!  surprise

    Paging really does not need to be babysat in Windows 10.  Just leave it be and get on with your life.  Worry about that 5% head size slider value instead; that will have far more impact to your art.  Now excuse me while I go clean a toilet...  wink

  • Subtropic PixelSubtropic Pixel Posts: 2,388
    edited May 2019
    RAMWolff said:

    I am having a hard time following this thread.  Is this computer the same one listed in your signature?  If not, please list all of the components including the hard drives or SSDs (all of them) and what is installed on each one.

    Also, have you done any "tweaks" on your system?  With today's Windows and hardware, most tweaks are no longer necessary.  Like disabling Virtual storage, for example.

    One thing to take a look at: 

    See if your computer's CPU usage is being limited somehow.  Some PCs/laptops will do this; for example, limit CPU to 50% of max while on battery.  The problem is that these settings can get changed if you're not careful, and you don't realize that you're throttling the CPU cores to 25% even while on AC power.  Ouch.

    I can tell you a few things that it's probably not:

    • It's probably not the fault of Windows 10.  Not with an i9 processor.
    • It's probably not the fault of paging.  Not with 32 GB RAM.
    • It's probably not the fault of your drives, unless you have misformatted something along the way.

     

    What software have you on this machine?  Personally, I've never had need of CCLEANER or any registry manipulation tools.  Never use 'em.  Windows 10 is not your daddy's old screwed up OS.  The Windows 10 Registry just never really gets narf'd up unless you're hard crashing it a lot.  Or messing around with it.

    More information needed on the above and probably more.

    Here are my system specs, I just took a screen shot of them from my Windows 10 Forums profile....  Also discovered that my beloved Opera is a pig and a half! WOW!  surprise

     

     

    Hi.  Your post did not show any actual system specs.

    Edit:  Nevermind, I see it now.  The two screen shot thumnails side-by-side looked at first as if there was only one.

    I don't see anything wrong with your hardware configuration.  Can you run a Linux Live (from a thumbdrive or CD) to see if you have slowdowns outside of your Windows OS?

    Post edited by Subtropic Pixel on
  • dragotxdragotx Posts: 1,147
    ArtAngel said:
    RAMWolff said:
    dragotx said:

    That is the same Motherboard/CPU set I am using,and it is lightning fast on my end with a couple of caveats.  If I'm opening an image from a folder with a LOT of images, or a decent amount of BIG images (like the folder I store my original renders in) I'll notice a delay on the system tied to having to process so much data.  If I sort things out into multiple sub-directories, then files will start opening quicker for me again.  You might check that, see if you experience the same problem in smaller directories.

    Glad someone else has this same MB.  Did you have issues setting it up?  Not sure if I'll get a dedicated gaming MB again.  It's been sort of a nightmare from the get go for me.  I used to build my own computers but started using CyberPower PC for my last few builds and they have all been really stable and reliable but this purchase, $3200.00, has been NO FUN and now this crap! 

     

    You need to share all specs. Long story short. Live in So Cal and hired a custom build in Oregan. The machine got damaged by UPS and had to be returned. It was gone for 6 weeks. They rebuilt it. During that time I was at a loss becuae my son who builds PC's for a living had gone to Oregan for a job offer from Kaiser on their hospital pc systems. I hunted and found a local and had him build me a similar wazoo system. It has never failed me. Later the new rebuild failoed and was shipped back (same motherboard) they said the CPU was faulty. It failed again, and after a remote trouble shoot felt it was Ram or Power and sent both. When the parts came I hired him to install them and go over the Falcon system with a fine tooth comb. He said it has to be the motherboard and they won't admit to it because it's the most expensive part of your system (had 2 titan pascal x cards), and I've had other clients with this problem and this motherboard. We googled and found nothing. When I told  Falcon my guys says it's the motherboard, they said no way.  The truth is everyone can be wrong even the experts. Repairs got delayed because UPS manage to damage and dent the PC and the repairs were held up subject to inspoections. I said keep it for two months if you have to, just don't send it back until you see it fail and indentify the problem. Then I got the email that said it's the motherboard. The experts got it wrong. That's why all the specs are so important to share on this forum. Some hardwares have known issues not known to us but know in the industry.

    Honestly, if a high end system is damaged in shipping, the motherboard really should be replaced without bothering to run any major checks.  It's way too easy for a big video card or big CPU cooler to dislodge ports when it's getting bounced around.  I've heard multiple stories like that about Falcon over the years though.  When they first started way back in the stone age they were the bees knees when it came to custom PCs.  But they sure aren't anymore from what I can tell.  Alienware too, and apparently Cyberpower has followed them into the death spiral

  • outrider42outrider42 Posts: 3,679
    That's really strange. You need to contact the customer support of the seller though. Still, get a monitoring app that report CPU and GPU use, temps, ect. This will show if your processors are running at the correct speed and temp. If either is way off, then something is clearly wrong. You install a benchmark to run to check those numbers with. There could be anything going on here at this point. I use MSI Afterburner since it can report on pretty much everything. But you can use whatever you want.
  • PadonePadone Posts: 4,015
    edited May 2019
    RAMWolff said:

    Well finally got all my new computer issues resolved and got it up and running BUT after just a few minutes it starts to drag...

    On my new rig I only had an issue with the ssd. Because I always power off the pc when it's not used so the garbage collector couldn't run. So now I let it run once a week at the bios screen overnight.

    If you leave the pc always powered on 24/24 you shouldn't have any issue though. The garbage collector should run when windows is idle.

    Post edited by Padone on
  • Subtropic PixelSubtropic Pixel Posts: 2,388
    Padone said:
    RAMWolff said:

    Well finally got all my new computer issues resolved and got it up and running BUT after just a few minutes it starts to drag...

    On my new rig I only had an issue with the ssd. Because I always power off the pc when it's not used so the garbage collector couldn't run. So now I let it run once a week at the bios screen overnight.

    If you leave the pc always powered on 24/24 you shouldn't have any issue though. The garbage collector should run when windows is idle.

    For those who aren't aware,

    Here are a couple of well-written articles on Wikepedia on TRIM (related to garbage collection) and Garbage Collection.

    Your OS issues TRIM, and the SSD hardware later performs garbage collection.  This applies to SSDs and not spinning hard drives.  Defragging applies to hard drives and not SSDs.

  • RAMWolffRAMWolff Posts: 10,343
    RAMWolff said:
    dragotx said:

    That is the same Motherboard/CPU set I am using,and it is lightning fast on my end with a couple of caveats.  If I'm opening an image from a folder with a LOT of images, or a decent amount of BIG images (like the folder I store my original renders in) I'll notice a delay on the system tied to having to process so much data.  If I sort things out into multiple sub-directories, then files will start opening quicker for me again.  You might check that, see if you experience the same problem in smaller directories.

    Glad someone else has this same MB.  Did you have issues setting it up?  Not sure if I'll get a dedicated gaming MB again.  It's been sort of a nightmare from the get go for me.  I used to build my own computers but started using CyberPower PC for my last few builds and they have all been really stable and reliable but this purchase, $3200.00, has been NO FUN and now this crap! 

     

    I've built X299 systems and never had any problem. Those are very high quality Mobo's. Cyberpower has been having some well publicized issues with QC and CS. I'd guess that your problems with the setup had to do with that and couldeven be the cause of the present problem. 

    I was thinking a slow down after a short period using the system under a load could be a thermal issue. Check that all the fans and pumps are running.

    Yes, I was aware of the CS issues but this was a killer for me.  Its' a long and drawn out issues.  I got the computer ordered (during Mercury Retrograde believe or don't but bad stuff happens with hardware and common communcations during this period and it seemed to hit me esp hard this past time) it arrived and it took me a couple of weeks to get to plugging it in and seeing what's what... when I did get to it, the boot took me right into the BIOS... upon inspection I found that NONE of my drives were seen, NONE!  After a little back and forths on the phone with CP-PC Tech support I finally got my main (SSD) to be seen and then more trouble.  I hooked up an optical drive and my backup drive, all internal.  They were not seen.  More back and forths with tech support and finally I just sent it back to them.  Got it back and the same issue but this time I had my main drive seen but the IDIOT that set up the machine created an account.. didn't bother to provide me with a password so I could go in and set it up poperly so had to download the Windows 10 set up via a USB drive, got Windows installed but then realized I still couldn't see any additional drives I was adding to the system.  I had to hire a guy to come here and figure out why this was happening.  Turns out the drives MUST be added sequentially.  This has not been an issue for me these past few rigs I've bought and he was even taken aback by this.  Plug in a drive in any SATA port and it should work and be seen by Windows, now we are back to sequentially putting in drives.  OK, so that's solved and I have my system but now after loading in all my software, identical to my previous rig I now have this lag issue.  

    Oh and I did set the system back to overseeing the page file as setting myself made ZERO difference.  

    Where do I look to see if the fans are all running correctly? 

  • RAMWolffRAMWolff Posts: 10,343
    Taoz said:

    kenshaw011267 said:

    Taoz said:
    RAMWolff said:

    Yea, ran a memory test (where I reboot and wait and hour while it does it's thing) all memory sticks returned no errors!  

    Since I do have 32 Gigs of memory I did set up the paging for the system to 3200 for minimum and 9600 for maximum.  

    Boot drive has over a terabyte of space on it, so not full!  

    You should never! EVER! set page file size without a very good reason, you're aware of what will run and know exactly how much RAM will be needed.

    Well I plan to set it at 100 MB as soon as I get a system with more RAM (64 GB or more), as windows memory management (constantly throwing stuff from RAM into swap file which slows down all kinds of stuff) is driving me crazy.

    You'll trade the system slowing down for the system crashing. That's not a trade off I'd make.

    For what I know it will only cause problems if the system is running low on RAM.  

    Got 32 gigs of DDR 4 RAM, the sticks have been tested and they are all healthy!  

  • AllenArtAllenArt Posts: 7,175

    If it were me, and I know this is a real PITA, I'd send the thing back. Maybe get my money back. That's just too much sh*t to go thru for one computer that cost what that one cost. I'd rather spend that money on someone else. I know what it's like to wait and wait for a new computer to come only to have it be a POS when it gets there. :(

    Laurie

  • RAMWolffRAMWolff Posts: 10,343

    I think at this point I'm commited and truthfully, I think it's a software issue or a MS security issue in the system that's holding processing back which slows down any action I choose.  I am tempted to uninstall most of the programs and see if that works the trick.  I'd hate to loose ANOTHER weekend on this crap but after running all the diagnostics on the system and having all of them pass with flying colors it's GOT to be a software issue... 

  • algovincianalgovincian Posts: 2,664

    Out of curiosity, have you tried unplugging from the Internet? I would try doing so and then rebooting leaving it unplugged and seeing if the issues remain.

    Another thought . . . are you sure that it’s not simply a massive amount of sequential updating that’s taking place since this is a new setup?

    - Greg

  • RAMWolffRAMWolff Posts: 10,343

    NO, the updates have all been installed when I first set up the system a couple of weeks back now.  

    Not sure how being off line will determine anything but I guess it's worth a try!  

  • TheKDTheKD Posts: 2,711

    When I tried win10, every time my system started running like molasses for no good reason, coincidentally, it was happen around the time my "firewall" started yelling about unauthorized things trying to make outgoing connections. After two months I decided to go back to win7, I never had the slowdown issues, renders/complex simulations I had running overnight or while at work getting scrapped because it decided it was a dandy time to update. I don't got a mec4d grade PC, but it's not some crap like an ancient duocore with 1 gig of RAM or something.  

  • RAMWolffRAMWolff Posts: 10,343

    Out of curiosity, have you tried unplugging from the Internet? I would try doing so and then rebooting leaving it unplugged and seeing if the issues remain.

    Another thought . . . are you sure that it’s not simply a massive amount of sequential updating that’s taking place since this is a new setup?

    - Greg

    So tried your idea about no internet.  Disconnected the ethernet cable, rebooted and had my fingers crossed but NOPE, still lagging allot after a few minutes.  

  • kenshaw011267kenshaw011267 Posts: 3,805
    RAMWolff said:
    RAMWolff said:
    dragotx said:

    That is the same Motherboard/CPU set I am using,and it is lightning fast on my end with a couple of caveats.  If I'm opening an image from a folder with a LOT of images, or a decent amount of BIG images (like the folder I store my original renders in) I'll notice a delay on the system tied to having to process so much data.  If I sort things out into multiple sub-directories, then files will start opening quicker for me again.  You might check that, see if you experience the same problem in smaller directories.

    Glad someone else has this same MB.  Did you have issues setting it up?  Not sure if I'll get a dedicated gaming MB again.  It's been sort of a nightmare from the get go for me.  I used to build my own computers but started using CyberPower PC for my last few builds and they have all been really stable and reliable but this purchase, $3200.00, has been NO FUN and now this crap! 

     

    I've built X299 systems and never had any problem. Those are very high quality Mobo's. Cyberpower has been having some well publicized issues with QC and CS. I'd guess that your problems with the setup had to do with that and couldeven be the cause of the present problem. 

    I was thinking a slow down after a short period using the system under a load could be a thermal issue. Check that all the fans and pumps are running.

    Yes, I was aware of the CS issues but this was a killer for me.  Its' a long and drawn out issues.  I got the computer ordered (during Mercury Retrograde believe or don't but bad stuff happens with hardware and common communcations during this period and it seemed to hit me esp hard this past time) it arrived and it took me a couple of weeks to get to plugging it in and seeing what's what... when I did get to it, the boot took me right into the BIOS... upon inspection I found that NONE of my drives were seen, NONE!  After a little back and forths on the phone with CP-PC Tech support I finally got my main (SSD) to be seen and then more trouble.  I hooked up an optical drive and my backup drive, all internal.  They were not seen.  More back and forths with tech support and finally I just sent it back to them.  Got it back and the same issue but this time I had my main drive seen but the IDIOT that set up the machine created an account.. didn't bother to provide me with a password so I could go in and set it up poperly so had to download the Windows 10 set up via a USB drive, got Windows installed but then realized I still couldn't see any additional drives I was adding to the system.  I had to hire a guy to come here and figure out why this was happening.  Turns out the drives MUST be added sequentially.  This has not been an issue for me these past few rigs I've bought and he was even taken aback by this.  Plug in a drive in any SATA port and it should work and be seen by Windows, now we are back to sequentially putting in drives.  OK, so that's solved and I have my system but now after loading in all my software, identical to my previous rig I now have this lag issue.  

    Oh and I did set the system back to overseeing the page file as setting myself made ZERO difference.  

    Where do I look to see if the fans are all running correctly? 

    I'd be shocked too. I've never encountered a motherboard where you couldn't plug drives into any available SATA port. The way my X470 is laid out it would be nearly impossible to plug all my drives into the ports sequentially.

    Take the side panel off and look. Also get CPU-Z and GPU-Z, both are free, and see if the temps are high. 

  • ArtAngelArtAngel Posts: 1,942
    dragotx said:
    ArtAngel said:
    RAMWolff said:
    dragotx said:

    That is the same Motherboard/CPU set I am using,and it is lightning fast on my end with a couple of caveats.  If I'm opening an image from a folder with a LOT of images, or a decent amount of BIG images (like the folder I store my original renders in) I'll notice a delay on the system tied to having to process so much data.  If I sort things out into multiple sub-directories, then files will start opening quicker for me again.  You might check that, see if you experience the same problem in smaller directories.

    Glad someone else has this same MB.  Did you have issues setting it up?  Not sure if I'll get a dedicated gaming MB again.  It's been sort of a nightmare from the get go for me.  I used to build my own computers but started using CyberPower PC for my last few builds and they have all been really stable and reliable but this purchase, $3200.00, has been NO FUN and now this crap! 

     

    You need to share all specs. Long story short. Live in So Cal and hired a custom build in Oregan. The machine got damaged by UPS and had to be returned. It was gone for 6 weeks. They rebuilt it. During that time I was at a loss becuae my son who builds PC's for a living had gone to Oregan for a job offer from Kaiser on their hospital pc systems. I hunted and found a local and had him build me a similar wazoo system. It has never failed me. Later the new rebuild failoed and was shipped back (same motherboard) they said the CPU was faulty. It failed again, and after a remote trouble shoot felt it was Ram or Power and sent both. When the parts came I hired him to install them and go over the Falcon system with a fine tooth comb. He said it has to be the motherboard and they won't admit to it because it's the most expensive part of your system (had 2 titan pascal x cards), and I've had other clients with this problem and this motherboard. We googled and found nothing. When I told  Falcon my guys says it's the motherboard, they said no way.  The truth is everyone can be wrong even the experts. Repairs got delayed because UPS manage to damage and dent the PC and the repairs were held up subject to inspoections. I said keep it for two months if you have to, just don't send it back until you see it fail and indentify the problem. Then I got the email that said it's the motherboard. The experts got it wrong. That's why all the specs are so important to share on this forum. Some hardwares have known issues not known to us but know in the industry.

    Honestly, if a high end system is damaged in shipping, the motherboard really should be replaced without bothering to run any major checks.  It's way too easy for a big video card or big CPU cooler to dislodge ports when it's getting bounced around.  I've heard multiple stories like that about Falcon over the years though.  When they first started way back in the stone age they were the bees knees when it came to custom PCs.  But they sure aren't anymore from what I can tell.  Alienware too, and apparently Cyberpower has followed them into the death spiral

    Such a shame. But I have to give them credit for making it right. The bad part is the system is gone for a month or two and one prays it will make it back undamaged. The good part is they do try to make things right.

    Motherboard.JPG
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  • nonesuch00nonesuch00 Posts: 18,729
    edited May 2019

    Where is Windows 10 Task Manager showing all the I/O at? It should spite when Windows is hesitating when you open a file on IRFanView. Also try opening multiple files (all copies of the same file) and change the sort in Task Manager to sort on CPU or Memory r Disk or Network and see which consistently spikes highest on those multiple opens.

    Post edited by nonesuch00 on
  • PadonePadone Posts: 4,015
    RAMWolff said:

    I think at this point I'm commited and truthfully, I think it's a software issue or a MS security issue in the system that's holding processing back which slows down any action I choose.

    I guess you could try disabling the index and windows search and windows security alltogether and see if it makes a difference just for a test. In my rig I disabled indexing and limited the search and defender options since they was too much intrusive. I got better performances this way.

     

  • Subtropic PixelSubtropic Pixel Posts: 2,388
    edited May 2019

    At some point, you may NOT ever find the root cause of this.

    If the computer is still returnable, you should consider returning it.

    If the computer is under warranty, you should consider isolating the hardware from the software.  My Linux Live idea above.  Alternatively, you can reset Windows and see if the behavior still happens.  If it does still happen with a completely reset Windows 10 install, then you have a hardware problem, period.  Return it.

    My point is that you've been doing things now that are "not" earth-moving.  You need to step up your efforts and try the big stuff or you'll be dealing with this a year from now with no real resolution in sight and also no real recourse since all warranties will maybe have expired by then.

    Post edited by Subtropic Pixel on
  • RAMWolffRAMWolff Posts: 10,343
    edited May 2019
    RAMWolff said:
    RAMWolff said:
    dragotx said:

    That is the same Motherboard/CPU set I am using,and it is lightning fast on my end with a couple of caveats.  If I'm opening an image from a folder with a LOT of images, or a decent amount of BIG images (like the folder I store my original renders in) I'll notice a delay on the system tied to having to process so much data.  If I sort things out into multiple sub-directories, then files will start opening quicker for me again.  You might check that, see if you experience the same problem in smaller directories.

    Glad someone else has this same MB.  Did you have issues setting it up?  Not sure if I'll get a dedicated gaming MB again.  It's been sort of a nightmare from the get go for me.  I used to build my own computers but started using CyberPower PC for my last few builds and they have all been really stable and reliable but this purchase, $3200.00, has been NO FUN and now this crap! 

     

    I've built X299 systems and never had any problem. Those are very high quality Mobo's. Cyberpower has been having some well publicized issues with QC and CS. I'd guess that your problems with the setup had to do with that and couldeven be the cause of the present problem. 

    I was thinking a slow down after a short period using the system under a load could be a thermal issue. Check that all the fans and pumps are running.

    Yes, I was aware of the CS issues but this was a killer for me.  Its' a long and drawn out issues.  I got the computer ordered (during Mercury Retrograde believe or don't but bad stuff happens with hardware and common communcations during this period and it seemed to hit me esp hard this past time) it arrived and it took me a couple of weeks to get to plugging it in and seeing what's what... when I did get to it, the boot took me right into the BIOS... upon inspection I found that NONE of my drives were seen, NONE!  After a little back and forths on the phone with CP-PC Tech support I finally got my main (SSD) to be seen and then more trouble.  I hooked up an optical drive and my backup drive, all internal.  They were not seen.  More back and forths with tech support and finally I just sent it back to them.  Got it back and the same issue but this time I had my main drive seen but the IDIOT that set up the machine created an account.. didn't bother to provide me with a password so I could go in and set it up poperly so had to download the Windows 10 set up via a USB drive, got Windows installed but then realized I still couldn't see any additional drives I was adding to the system.  I had to hire a guy to come here and figure out why this was happening.  Turns out the drives MUST be added sequentially.  This has not been an issue for me these past few rigs I've bought and he was even taken aback by this.  Plug in a drive in any SATA port and it should work and be seen by Windows, now we are back to sequentially putting in drives.  OK, so that's solved and I have my system but now after loading in all my software, identical to my previous rig I now have this lag issue.  

    Oh and I did set the system back to overseeing the page file as setting myself made ZERO difference.  

    Where do I look to see if the fans are all running correctly? 

    I'd be shocked too. I've never encountered a motherboard where you couldn't plug drives into any available SATA port. The way my X470 is laid out it would be nearly impossible to plug all my drives into the ports sequentially.

    Take the side panel off and look. Also get CPU-Z and GPU-Z, both are free, and see if the temps are high. 

    I have both, ran the CPU-Z and looked at the clocking and weirdly enough I see red in the 7th and 13th core... not sure what the means?  surprise

    Core 7 Core 13 Red.jpg.png
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    Post edited by RAMWolff on
  • FishtalesFishtales Posts: 6,212
    RAMWolff said:
    RAMWolff said:
    RAMWolff said:
    dragotx said:

    That is the same Motherboard/CPU set I am using,and it is lightning fast on my end with a couple of caveats.  If I'm opening an image from a folder with a LOT of images, or a decent amount of BIG images (like the folder I store my original renders in) I'll notice a delay on the system tied to having to process so much data.  If I sort things out into multiple sub-directories, then files will start opening quicker for me again.  You might check that, see if you experience the same problem in smaller directories.

    Glad someone else has this same MB.  Did you have issues setting it up?  Not sure if I'll get a dedicated gaming MB again.  It's been sort of a nightmare from the get go for me.  I used to build my own computers but started using CyberPower PC for my last few builds and they have all been really stable and reliable but this purchase, $3200.00, has been NO FUN and now this crap! 

     

    I've built X299 systems and never had any problem. Those are very high quality Mobo's. Cyberpower has been having some well publicized issues with QC and CS. I'd guess that your problems with the setup had to do with that and couldeven be the cause of the present problem. 

    I was thinking a slow down after a short period using the system under a load could be a thermal issue. Check that all the fans and pumps are running.

    Yes, I was aware of the CS issues but this was a killer for me.  Its' a long and drawn out issues.  I got the computer ordered (during Mercury Retrograde believe or don't but bad stuff happens with hardware and common communcations during this period and it seemed to hit me esp hard this past time) it arrived and it took me a couple of weeks to get to plugging it in and seeing what's what... when I did get to it, the boot took me right into the BIOS... upon inspection I found that NONE of my drives were seen, NONE!  After a little back and forths on the phone with CP-PC Tech support I finally got my main (SSD) to be seen and then more trouble.  I hooked up an optical drive and my backup drive, all internal.  They were not seen.  More back and forths with tech support and finally I just sent it back to them.  Got it back and the same issue but this time I had my main drive seen but the IDIOT that set up the machine created an account.. didn't bother to provide me with a password so I could go in and set it up poperly so had to download the Windows 10 set up via a USB drive, got Windows installed but then realized I still couldn't see any additional drives I was adding to the system.  I had to hire a guy to come here and figure out why this was happening.  Turns out the drives MUST be added sequentially.  This has not been an issue for me these past few rigs I've bought and he was even taken aback by this.  Plug in a drive in any SATA port and it should work and be seen by Windows, now we are back to sequentially putting in drives.  OK, so that's solved and I have my system but now after loading in all my software, identical to my previous rig I now have this lag issue.  

    Oh and I did set the system back to overseeing the page file as setting myself made ZERO difference.  

    Where do I look to see if the fans are all running correctly? 

    I'd be shocked too. I've never encountered a motherboard where you couldn't plug drives into any available SATA port. The way my X470 is laid out it would be nearly impossible to plug all my drives into the ports sequentially.

    Take the side panel off and look. Also get CPU-Z and GPU-Z, both are free, and see if the temps are high. 

    I have both, ran the CPU-Z and looked at the clocking and weirdly enough I see red in the 7th and 13th core... not sure what the means?  surprise

     

    Found this.

    'That version detects the Intel Turbo Boost Max 3 (TBM3 in short) that equips some of those Skylake-X models, as well as some of the Broadwell-E processor models. When TBM3 is detected, the Clocksdialog displays the concerned cores in red.'

  • RAMWolffRAMWolff Posts: 10,343

    I think I hae Turbo Boost on the system but it's not showing itself.  On my old rig when I would have an big update it's dialog would always show and I'd set it and dismiss and never have it pop up again until the next big update.  I did search the system for it and don't find it.... interesting!  

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