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OT: New computer dragging after a while

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  • nonesuch00nonesuch00 Posts: 18,729
    RAMWolff said:

    I think I hae Turbo Boost on the system but it's not showing itself.  On my old rig when I would have an big update it's dialog would always show and I'd set it and dismiss and never have it pop up again until the next big update.  I did search the system for it and don't find it.... interesting!  

    It this a laptop? I once had a tablet ASUS EP 121 that absolutely refused to turbo boost to protect the tablet from heat making the computer run like molasses but a desktop should have a CPU and components designed to dissipate heat easily and turbo very frequently. Strangely though, even my ASUS EP 121 WOULD turbo until it was damaged by heat (enough to explode a lithium ion battery) so you need to be sure the CPU is not heat damaged. Returns happen and got shipped to other customers. 

  • RAMWolffRAMWolff Posts: 10,343

    I think at this point I'm commited and truthfully, I think it's a software issue or a MS security issue in the system that's holding processing back which slows down any action I choose.

    I guess you could try disabling the index and windows search and windows security alltogether and see if it makes a difference just for a test. In my rig I disabled indexing and limited the search and defender options since they was too much intrusive. I got better performances this way.

     

    Where do I go in the system to change these settings?  I'm remembering my last rig, I THINK, I went through something like that this.  I've uninstalled just about EVERY program I can can think of that MAY be causing this issue.  It's a shame that what ever causes this isn't in MS's minds eye to fix and improve performance.  Grrrrrrrrrr

  • MattymanxMattymanx Posts: 6,996

    The indexing is one of those things that MS will turn back on with an update.  And even if you do turn it off, its not a far reaching across your system as it looks.  I gave up on disabling that service.

     

  • RAMWolffRAMWolff Posts: 10,343

    Ah.... well from what I can tell these past days I'm CONVINCED this is an Explorer issue in any case.  Not the internet browser but the file explorer.  When I first boot in I can go lightening fast but then some weird little thing FLASHES in the screen like a program is invoked and then this crap with selecting, dragging and invoking stuff is momentarily slowed way down.  Like I stated, I've uninstalled just about any and everything I could find in the CCleaner > Tools > Uninstaller tab but I've run out of stuff to uninstall without uninstalling my art programs and other needed programs that I had installed on my old rig. 

  • outrider42outrider42 Posts: 3,679
    RAMWolff said:
    kenshaw011267 said:
    RAMWolff said:
    kenshaw011267 said:
    RAMWolff said:
    dragotx said:

    That is the same Motherboard/CPU set I am using,and it is lightning fast on my end with a couple of caveats.  If I'm opening an image from a folder with a LOT of images, or a decent amount of BIG images (like the folder I store my original renders in) I'll notice a delay on the system tied to having to process so much data.  If I sort things out into multiple sub-directories, then files will start opening quicker for me again.  You might check that, see if you experience the same problem in smaller directories.

    Glad someone else has this same MB.  Did you have issues setting it up?  Not sure if I'll get a dedicated gaming MB again.  It's been sort of a nightmare from the get go for me.  I used to build my own computers but started using CyberPower PC for my last few builds and they have all been really stable and reliable but this purchase, $3200.00, has been NO FUN and now this crap! 

     

    I've built X299 systems and never had any problem. Those are very high quality Mobo's. Cyberpower has been having some well publicized issues with QC and CS. I'd guess that your problems with the setup had to do with that and couldeven be the cause of the present problem. 

    I was thinking a slow down after a short period using the system under a load could be a thermal issue. Check that all the fans and pumps are running.

    Yes, I was aware of the CS issues but this was a killer for me.  Its' a long and drawn out issues.  I got the computer ordered (during Mercury Retrograde believe or don't but bad stuff happens with hardware and common communcations during this period and it seemed to hit me esp hard this past time) it arrived and it took me a couple of weeks to get to plugging it in and seeing what's what... when I did get to it, the boot took me right into the BIOS... upon inspection I found that NONE of my drives were seen, NONE!  After a little back and forths on the phone with CP-PC Tech support I finally got my main (SSD) to be seen and then more trouble.  I hooked up an optical drive and my backup drive, all internal.  They were not seen.  More back and forths with tech support and finally I just sent it back to them.  Got it back and the same issue but this time I had my main drive seen but the IDIOT that set up the machine created an account.. didn't bother to provide me with a password so I could go in and set it up poperly so had to download the Windows 10 set up via a USB drive, got Windows installed but then realized I still couldn't see any additional drives I was adding to the system.  I had to hire a guy to come here and figure out why this was happening.  Turns out the drives MUST be added sequentially.  This has not been an issue for me these past few rigs I've bought and he was even taken aback by this.  Plug in a drive in any SATA port and it should work and be seen by Windows, now we are back to sequentially putting in drives.  OK, so that's solved and I have my system but now after loading in all my software, identical to my previous rig I now have this lag issue.  

    Oh and I did set the system back to overseeing the page file as setting myself made ZERO difference.  

    Where do I look to see if the fans are all running correctly? 

    I'd be shocked too. I've never encountered a motherboard where you couldn't plug drives into any available SATA port. The way my X470 is laid out it would be nearly impossible to plug all my drives into the ports sequentially.

    Take the side panel off and look. Also get CPU-Z and GPU-Z, both are free, and see if the temps are high. 

    I have both, ran the CPU-Z and looked at the clocking and weirdly enough I see red in the 7th and 13th core... not sure what the means?  surprise

    Run this app while doing something intensive, like a Daz render, or an app that uses some CPU. You can adjust the Iray settings so that only the CPU renders, and see if all the cores boost. If they don't all boost, something is holding them back, or there may be a defect.

    Regardless, you need to be on the phone or emailing the builder of this PC for support if you haven't already. It is their job to ensure the system is running properly. You cannot delay this. If you say you have had issues since the beginning but only just now report it, they might ask you why you hadn't contacted them yet. Don't give them a chance to blame this on user error. They may be able to do a remote support session where they can access your machine directly and see what you see, and possibly diagnose it that way. I don't know how their tech support works. But they should have some potential answers.

  • RAMWolffRAMWolff Posts: 10,343

    The red was explained to me.  The hard ware is fine, as stated in my above post I'm pretty sure it's an Explorer issue! 

  • kenshaw011267kenshaw011267 Posts: 3,805
    RAMWolff said:

    I think I hae Turbo Boost on the system but it's not showing itself.  On my old rig when I would have an big update it's dialog would always show and I'd set it and dismiss and never have it pop up again until the next big update.  I did search the system for it and don't find it.... interesting!  

    There are several versions of turbo boost. Turbo boost 2 is on older CPU's and TBM3 is on certain newer HEDT CPU's.

  • kenshaw011267kenshaw011267 Posts: 3,805
    RAMWolff said:

    The red was explained to me.  The hard ware is fine, as stated in my above post I'm pretty sure it's an Explorer issue! 

    You don't know. Those are CPU clock speeds and they are pitifully low. What are the temps?

  • JamesJABJamesJAB Posts: 1,766

    Your computer is powerful enough that Windows with all of the bells and whistles turned on shouldn't tax the system resources.

    Sure you can run whatever software tests you want, but it is only consumer grade hardware.  You have no enterprise grade built in hardware tests to run.  You probably have some defective or improperly installed hardware in that computer.

    Have you tried removing every single component and reseating everything to check for bad connections or foreign objects inside plugs?

    Have you tried running the computer with a single stick of RAM installed? (and cycled through each stick as the single installed one?)

    Have you checked what temperature your CPU and GPU are running at idle and full load?

    Have you tested your power supply to make sure that it's not defective?

    Have you tried your CPU on a different motherboard?

    Have you tried installing Windows on another HDD?

    Have you tried calling customer service and having them troubleshoot your brand new still under warranty computer?

    Have you tried installing your GPU into another PCI-e slot?

    Have you checked to make sure your GPU power cables are plugged all the way in?

    Have you tried running an all cores stress test on your CPU?

    Have you tried running a stress test on your GPU?

  • Subtropic PixelSubtropic Pixel Posts: 2,388

    Yeah, it's not File Explorer.  If it was, then there would be scads of other people having the same issue.  And we're not.  So no.  Something ELSE is at play here and we're not going to diagnose it on a forum.  It just ain't gonna happen.  surprise

    Will you at least CONSIDER trying a Linux Live boot?  Or the Windows reset thingie?  Just be sure to back up everything if you try the latter.  Think of it this way...if you prove it's only your installed Windows behaving this way, then you would be ruling out File Explorer.  If even Linux Live misbehaves, then you'd be proving it must be hardware, simply because Linux doesn't use Microsoft's File Explorer.  Heh, or anything else from Microsoft, for that matter.

  • Subtropic PixelSubtropic Pixel Posts: 2,388
    RAMWolff said:

    Ah.... well from what I can tell these past days I'm CONVINCED this is an Explorer issue in any case.  Not the internet browser but the file explorer.  When I first boot in I can go lightening fast but then some weird little thing FLASHES in the screen like a program is invoked and then this crap with selecting, dragging and invoking stuff is momentarily slowed way down.  Like I stated, I've uninstalled just about any and everything I could find in the CCleaner > Tools > Uninstaller tab but I've run out of stuff to uninstall without uninstalling my art programs and other needed programs that I had installed on my old rig. 

    I missed this part the first time.

    Unexpected and flashing things are not good.  You may have a virus or malware.

    Also, I'm not so sure I would trust CCleaner's uninstall.  There are hundreds of ways for malware to tattoo your system, and just like a tattoo on your body, getting rid of them from your system is very very difficult if not impossible.

  • TaozTaoz Posts: 10,259

    I always check new HDDs with HDD Sentinel, it can reveal problems which the manufacturers test programs can't:

    https://www.daz3d.com/forums/discussion/comment/3158721/#Comment_3158721

    As for a general system diagnosis, I can recommend PC-Doctor Toolbox which can test main board, CPU, graphics card etc.. It detected a defective RAM stick in a PC I built some years ago which neither Memtest86 nor Windows RAM test was able to find any problems with.

    http://www.pc-doctor.com/solutions/preload

    They also have a cloud version which is free to use, but I haven't tried it myself:

    https://www.pcdtoolbox.com/

  • RAMWolffRAMWolff Posts: 10,343

    OK, just ordered PC Doctor Toolbox.  I'll see what it finds if anything.

    On the Explorer issue, I have a registered copy of XYPlorer which is a Explorer replacement and there are no issues using that!  So again I think it's a software issue of some sort not a hardware issue. 

  • kenshaw011267kenshaw011267 Posts: 3,805

    You may not think so but all the available evidence points to a hardware issue. The clock speeds you posted from CPU-Z are abnormally low. That says to me that there is an overheating issue. Until you post your temps across the time when the machineslows down you won't know. The 7690X is well known for running very hot.

  • RAMWolffRAMWolff Posts: 10,343

    Here are the results of a FULL scan not a fast scan..

     

    PCDoctor Reslults.png
    709 x 852 - 93K
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