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All Genesis 8 male figures have lost their compatibility

Navigator_ITANavigator_ITA Posts: 69
in Technical Help (nuts n bolts)

Hi. 

I think the problem started after downloading some free content from RenderHub, but I'm not 100% sure.  
Anyway, all the Genesis 8 male figures don't show their compatibility with clothing, poses, and expressions when selected. They end up looking like creatures.  
I processed and reimported the metadata, and I reinstalled Genesis 8 Essentials, but nothing.

Comments

  • crosswindcrosswind Posts: 10,018

    Have you checked Filter by Context in Smart Content ?

     

  • Navigator_ITANavigator_ITA Posts: 69

    crosswind said:

    Have you checked Filter by Context in Smart Content ?

     

     Sure...I can use the content for Genesis 8 male figures in Smart Content only if I don't check that filter.

  • Richard HaseltineRichard Haseltine Posts: 110,877

    I am not sure what you mean - compatibility settings have nothing to do wiith how a character looks, and theya re what drives the Filter By Context feature which you say is working. I suspect that you may have mis-idnetified the issue (if all Genesis 8 Male figures load looking like a creature that sounds like a morph saved with a non-zero default).

  • Navigator_ITANavigator_ITA Posts: 69

    Maybe I expressed myself poorly or wasn't very clear. I'm attaching 4 images to avoid misunderstandings.

    genesis 8 male wardrobe empty.png
    1866 x 560 - 247K
    Genesis 8 male poses.png
    1840 x 631 - 305K
    Genesis 8 male wardrobe with filter off.png
    1885 x 711 - 472K
    Genesis 8 male poses with filter off.png
    1893 x 644 - 567K
  • ElorElor Posts: 3,969

    There is probably a product hijacking G8M compatibility base.

    With G8M selected, right click on the scene panel then on (I think) Scene Identification and share a screenshot of the window that'll open.

  • Navigator_ITANavigator_ITA Posts: 69

    In scene identification, something is wrong. 

    Genesis 8 info.png
    447 x 513 - 40K
    Genesis 8 scene identification.png
    948 x 552 - 119K
  • ElorElor Posts: 3,969
    edited June 27

    I don't have that product, but a mistake was made while creating the metadata for it.

    To solve the problem on your end:

    • Click on the three dot
    • In the search field, type Starter, there is a fair chance it'll select Genesis 9 Starter Essentials (it's the fastest way I have found to get back near every Genesis figures Compatibility Base). If it does, click on the magnifying glass to cycle through all products with Starter in their name.
    • Open 'Genesis 8' and select 'Male'
    • Click accept.

    It should fix the problem.

    If you feel lucky, you can open a ticket with Daz, hoping for a fix: metadata are Daz responsability.

    The strangest part in your problem is that re-installing Genesis 8 Starter Essentials should have fixed it as far as I know.

    bug.jpg
    1578 x 1508 - 250K
    Post edited by Elor on
  • Navigator_ITANavigator_ITA Posts: 69

    It works! Everything is back to normal. Thanks Elor!

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