Possible Download Server Issue

3DIO

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3DIO

Bad to worse.  Just tried again after tea and it's gone from dotted red to solid red (screenshot attached).
 

memcneil70

@3DIO, when I run into an issue of this type with DIM, I first have to make sure I have removed all traces of the partial download from my files. (This is also true for corrupted files). I don't have CJ Anya but I looked her up and this is the ReadMe link of her files: https://docs.daz3d.com/public/read_me/index/92217/file_list. Make sure none of those are still installed on your DAZ 3d content. 

Then I do a manual download of her zip file and place it into DIM's Install folder.

Then in DIM I would type SKU::92217. That should force DIM to pull the manually downloaded folder up. Now I may be doing it a hard way, but it works mostly. Unless there is something wrong with the zip file itself. If there is, you may need to submit a customer service report for help.

3DIO

Cheers memcneil70.   I've gotten so used to DIM, it didn't even enter my head to download it manually, but I just tried and that won't work, either  :-D

It did reveal the problem, however, and no prizes for guessing the cause (see attached).  Interesting it's a different error to what happens on the forum, and odd that it effects only that specific download.  Perhaps it got bored with screwing-up the forums and has decided to screw-up the downloads as well.

Since it's an  "Unknown Error"  this time, I can't even hazard a guess!

 

3DIO

Finally got her downloaded using DIM, so working now (at least using DIM).