New Year, New Sales Thread: Report Issues Here 4 "Reporting Only"

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  • Cris PalominoCris Palomino Posts: 12,888

    Hard refresh brought up the correct exclusions for me, too.

  • joannajoanna Posts: 2,627

    This offer:
    Upcoming Freebie
    Get Lyra Solenne HD for Genesis 9 FREE
    Monday if you buy anything over $1 today

    is exactly the same as yesterday. Can we get an official confirmation from Daz whether users have to buy something each day or only on one of the days that the promo is active?

    Normally, I wouldn't ask, but Daz promo wording is notoriously bad and unclear.

  • Richard HaseltineRichard Haseltine Posts: 110,817

    joanna said:

    This offer:
    Upcoming Freebie
    Get Lyra Solenne HD for Genesis 9 FREE
    Monday if you buy anything over $1 today

    is exactly the same as yesterday. Can we get an official confirmation from Daz whether users have to buy something each day or only on one of the days that the promo is active?

    Normally, I wouldn't ask, but Daz promo wording is notoriously bad and unclear.

    We were shown the wording of the plan, if not given a specific answer to the direct question (which may be harder to obtain) and that does say that anyone who purchased anything during the elgibility period will get the free product, rather than that a purchase is required each day. The wording on the promo page is "Get Lyra Solenne HD for Genesis 9 FREE Monday if you buy anything over $1 today" rather than only if, so there isn't a conflict with getting the product free if you pruchased yesterday and not today.

  • joannajoanna Posts: 2,627

    Richard Haseltine said:

    joanna said:

    This offer:
    Upcoming Freebie
    Get Lyra Solenne HD for Genesis 9 FREE
    Monday if you buy anything over $1 today

    is exactly the same as yesterday. Can we get an official confirmation from Daz whether users have to buy something each day or only on one of the days that the promo is active?

    Normally, I wouldn't ask, but Daz promo wording is notoriously bad and unclear.

    We were shown the wording of the plan, if not given a specific answer to the direct question (which may be harder to obtain) and that does say that anyone who purchased anything during the elgibility period will get the free product, rather than that a purchase is required each day. The wording on the promo page is "Get Lyra Solenne HD for Genesis 9 FREE Monday if you buy anything over $1 today" rather than only if, so there isn't a conflict with getting the product free if you pruchased yesterday and not today.

    Thanks Richard. I know what the wording says, and I think we all agree on it. I asked, because Daz is known to words things that seem clear and understood by everyone, and then we all learn that they didn't mean that, they meant something else by the wording.

  • CybersoxCybersox Posts: 9,737

    joanna said:

    Richard Haseltine said:

    joanna said:

    This offer:
    Upcoming Freebie
    Get Lyra Solenne HD for Genesis 9 FREE
    Monday if you buy anything over $1 today

    is exactly the same as yesterday. Can we get an official confirmation from Daz whether users have to buy something each day or only on one of the days that the promo is active?

    Normally, I wouldn't ask, but Daz promo wording is notoriously bad and unclear.

    We were shown the wording of the plan, if not given a specific answer to the direct question (which may be harder to obtain) and that does say that anyone who purchased anything during the elgibility period will get the free product, rather than that a purchase is required each day. The wording on the promo page is "Get Lyra Solenne HD for Genesis 9 FREE Monday if you buy anything over $1 today" rather than only if, so there isn't a conflict with getting the product free if you pruchased yesterday and not today.

    Thanks Richard. I know what the wording says, and I think we all agree on it. I asked, because Daz is known to words things that seem clear and understood by everyone, and then we all learn that they didn't mean that, they meant something else by the wording.

    Sadly true, and after the nearly non-stop mess that March Madness has been, it's hard not to wonder what they really mean or what important qualifiers may have been ommitted.    

  • There's a lot of items in https://www.daz3d.com/still-new selection that were released long before MM2026, years before, in some cases. Scroll to the bottom if it's sorted by New Arrivals.

  • WolfwoodWolfwood Posts: 994

    miladyderyni_173d399f47 said:

    There's a lot of items in https://www.daz3d.com/still-new selection that were released long before MM2026, years before, in some cases. Scroll to the bottom if it's sorted by New Arrivals.

    Those are the items from the 'bundles' promo of the past few days.

  • joannajoanna Posts: 2,627

    Not sure if this is a mistake, but https://www.daz3d.com/dforce-elven-dress-for-genesis-8-and-81-females has "Shapeshift for G8F" as a required product.

  • Richard HaseltineRichard Haseltine Posts: 110,817

    joanna said:

    Not sure if this is a mistake, but https://www.daz3d.com/dforce-elven-dress-for-genesis-8-and-81-females has "Shapeshift for G8F" as a required product.

    Thanks, we will let them know.

  • jbdiminniejbdiminnie Posts: 107

    I bought items over $2 on both April 9th and 10th, but Daz only shows me having a silver star...also, there is a "store wide sale" but 15 items on my wishlist are showing full price with no store wide sale discounts (before stars and tokens)--I guess they aren't part of the store.  Anyway I am done with the MM sales for this year.

  • joannajoanna Posts: 2,627

    jbdiminnie said:

    I bought items over $2 on both April 9th and 10th, but Daz only shows me having a silver star...also, there is a "store wide sale" but 15 items on my wishlist are showing full price with no store wide sale discounts (before stars and tokens)--I guess they aren't part of the store.  Anyway I am done with the MM sales for this year.

    This has been explained many times: "store wide" doesn't mean "everything in the store" here. It means "from across the store" (as: not a small selection of PAs or themed items) which means all the PA might be on sale, but not all of their items will be on sale.

    And yes, I know that somewhere in the real world setting it means/might mean something else, so I don't need to read that argument again. It is what it is at Daz.

  • CybersoxCybersox Posts: 9,737

    joanna said:

    jbdiminnie said:

    I bought items over $2 on both April 9th and 10th, but Daz only shows me having a silver star...also, there is a "store wide sale" but 15 items on my wishlist are showing full price with no store wide sale discounts (before stars and tokens)--I guess they aren't part of the store.  Anyway I am done with the MM sales for this year.

    This has been explained many times: "store wide" doesn't mean "everything in the store" here. It means "from across the store" (as: not a small selection of PAs or themed items) which means all the PA might be on sale, but not all of their items will be on sale.

    And yes, I know that somewhere in the real world setting it means/might mean something else, so I don't need to read that argument again. It is what it is at Daz.

    That's just not what it might mean somwehere else, that something else somewhere else is the literal dictionary definition at both Merriam-Websters and Dictionary.com.  DAZ's use of the phrase is a stretch under the best of circumstances, just as DAZ has highly tortured definitions of "Free" and "Door Prize" that vary from the generally accepted and dictionary meanings, and it's especially incorrect when the current "store wide" sales also include a restriction that disqualifies all products that were released after the end of 2024.  What they're running now is a Back Catalog Sale.    

  • joannajoanna Posts: 2,627

    Cybersox said:

    joanna said:

    jbdiminnie said:

    I bought items over $2 on both April 9th and 10th, but Daz only shows me having a silver star...also, there is a "store wide sale" but 15 items on my wishlist are showing full price with no store wide sale discounts (before stars and tokens)--I guess they aren't part of the store.  Anyway I am done with the MM sales for this year.

    This has been explained many times: "store wide" doesn't mean "everything in the store" here. It means "from across the store" (as: not a small selection of PAs or themed items) which means all the PA might be on sale, but not all of their items will be on sale.

    And yes, I know that somewhere in the real world setting it means/might mean something else, so I don't need to read that argument again. It is what it is at Daz.

    That's just not what it might mean somwehere else, that something else somewhere else is the literal dictionary definition at both Merriam-Websters and Dictionary.com.  DAZ's use of the phrase is a stretch under the best of circumstances, just as DAZ has highly tortured definitions of "Free" and "Door Prize" that vary from the generally accepted and dictionary meanings, and it's especially incorrect when the current "store wide" sales also include a restriction that disqualifies all products that were released after the end of 2024.  What they're running now is a Back Catalog Sale.    

    Right. So you're explaining to me what not only I already know, but what I also already communicated that I already know, and which I thought I clearly (already) communicated that I don't need explained again. So you're perpetuating a moot argument, since providing "real world" definitions does not change how it works on Daz which was my point. I don't disagree with dictionary definitions. I only point out that Daz does not adhere to them. If you're unhappy about it, the only thing I can suggest is filing a ticket and providing those dictionay definitions to Daz instead.

  • Phoenix1966Phoenix1966 Posts: 1,988

    Richard Haseltine said:

    joanna said:

    This offer:
    Upcoming Freebie
    Get Lyra Solenne HD for Genesis 9 FREE
    Monday if you buy anything over $1 today

    is exactly the same as yesterday. Can we get an official confirmation from Daz whether users have to buy something each day or only on one of the days that the promo is active?

    Normally, I wouldn't ask, but Daz promo wording is notoriously bad and unclear.

    We were shown the wording of the plan, if not given a specific answer to the direct question (which may be harder to obtain) and that does say that anyone who purchased anything during the elgibility period will get the free product, rather than that a purchase is required each day. The wording on the promo page is "Get Lyra Solenne HD for Genesis 9 FREE Monday if you buy anything over $1 today" rather than only if, so there isn't a conflict with getting the product free if you pruchased yesterday and not today.

    I believe I met the criteria, but the character is not free in my cart.  

  • jmucchiellojmucchiello Posts: 1,717
    edited April 13

    Am I missing a step? (Oh, sniped.)

    Untitled3.png
    743 x 154 - 25K
    Post edited by jmucchiello on
  • SilverGirlSilverGirl Posts: 3,745

    Phoenix1966 said:

    Richard Haseltine said:

    joanna said:

    This offer:
    Upcoming Freebie
    Get Lyra Solenne HD for Genesis 9 FREE
    Monday if you buy anything over $1 today

    is exactly the same as yesterday. Can we get an official confirmation from Daz whether users have to buy something each day or only on one of the days that the promo is active?

    Normally, I wouldn't ask, but Daz promo wording is notoriously bad and unclear.

    We were shown the wording of the plan, if not given a specific answer to the direct question (which may be harder to obtain) and that does say that anyone who purchased anything during the elgibility period will get the free product, rather than that a purchase is required each day. The wording on the promo page is "Get Lyra Solenne HD for Genesis 9 FREE Monday if you buy anything over $1 today" rather than only if, so there isn't a conflict with getting the product free if you pruchased yesterday and not today.

    I believe I met the criteria, but the character is not free in my cart.  

    Same. I met the purchase requirement on the first day the offer was listed (Friday, I think?) but did not on the others, if that helps as a data point. 

  • NathNath Posts: 3,021

    Not free for me either. And surprise, surprise, this is the sale that never ends... (please stop)

  • EboshijaanaEboshijaana Posts: 568

    Bought stuff on friday and on saturday.

    Though,imho, this might just be Daz being Daz and taking time to get all the numbers in order.

  • xyer0xyer0 Posts: 6,484

    Purchased above required amount every day of eligibility period, but the character's over $8 in my cart. I don't care really, but it would be a good excuse to pull the plug.

  • ElorElor Posts: 3,937
    edited April 13

    I bought something over $1 friday and saturday, but didn't do it yesterday, the character is not free for me either.

    The Newly Mad discount on Mad Artists Stores is not working, but is working on Still Mad:

    Cart without a Newly mad:

    Cart with a Newly mad:

    cart_without_newly_mad.jpg
    715 x 300 - 20K
    cart_with_newly_mad.jpg
    731 x 421 - 29K
    Post edited by Elor on
  • y3kmany3kman Posts: 875
    edited April 13

    I was expecting DAZ to make an error regarding the freebie Lyra Solenne HD figure and I was right. These errors/glitches are getting normalized and it's not fun checking the store.

    I honestly won't mind if you just make her free for everyone.

    Post edited by y3kman on
  • ermaunezermaunez Posts: 2

    Well, I purchased something on Friday, Saturday, and Sunday, not Monday, and the Lyra is not free on my cart. XD.

  • SilverGirlSilverGirl Posts: 3,745

    Also, QG empty again.

  • CybersoxCybersox Posts: 9,737

    y3kman said:

    I was expecting DAZ to make an error regarding the freebie Lyra Solenne HD figure and I was right. These errors/glitches are getting normalized and it's not fun checking the store.

    I honestly won't mind if you just make her free for everyone.

    Well, we'll see if they fix it when they get in.  I mean, it's not like the store people knew this was coming, like if they had been running big ads about it for the last three days.   

  • MickyBeMickyBe Posts: 363

    Same here, bought stuff over $1 every day since the Lyra message (and days before).
    She's not free in my cart ($7.96).

  • Cris PalominoCris Palomino Posts: 12,888
    edited April 13

    The character issue has been reported. I've also enquired about the Newly made 20% discount for 2 newly mad in the cart.

    Edit: You could make screenshots and open a ticket and/or wait for Daz to address the issue from the report we made.

    Post edited by Cris Palomino on
  • Cris PalominoCris Palomino Posts: 12,888

    I did just retry this and have two newly mad in the cart with the Lyra character. The extra 20% applied, but character is not free, so this is what I have reported.

  • Cris PalominoCris Palomino Posts: 12,888

    Sorry, my bad, it was the FAS being reported, I tried it and it didn't get the extra 50% so have added it to my report.

  • tsroemitsroemi Posts: 3,548
    edited April 13

    Cris Palomino said:

    I did just retry this and have two newly mad in the cart with the Lyra character. The extra 20% applied, but character is not free, so this is what I have reported.

    Hi Cris, thanks, and just to clarify this: The ad only said to buy something on one particular day out of a few to make the character free today - definitely not 'free with other new releases'. I'm attaching the screen shot from the first day of the ad. Just to make sure we don't have to bounce this back and forth a few times.

    IMG_2130.png
    2360 x 1640 - 2M
    Post edited by tsroemi on
  • Cris PalominoCris Palomino Posts: 12,888

    Should all work now.

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