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New Year, New Sales Thread: Report Issues Here 3 "Reporting Only"

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  • Richard HaseltineRichard Haseltine Posts: 109,679

    deepestdarkest1 said:

    Hi all. I was just wondering if anyone else is having issues with the new sale -  Get an extra 20% off* any from your Wishlist, PLUS an extra 20% off* with any "Lagoon" New Release. I know that the wishlist condition is any item prior to January 9th and that everything has to be in the cart at the same time for the discount to apply. I am adding items with the new Lagoon release in the cart from my wishlist items added months ago, and I am not getting any further discount when I check the cart. The base discount for the item is showing, but that's it. The sale discount is not being added. 

    Anyone else seeing this?

    What items? Are they Outlet/QuickGrabs?

  • schlumpenhuberschlumpenhuber Posts: 56
    edited January 10

    No longer important

     

     

    Post edited by schlumpenhuber on
  • Charlie JudgeCharlie Judge Posts: 13,449

    Richard Haseltine said:

    deepestdarkest1 said:

    Hi all. I was just wondering if anyone else is having issues with the new sale -  Get an extra 20% off* any from your Wishlist, PLUS an extra 20% off* with any "Lagoon" New Release. I know that the wishlist condition is any item prior to January 9th and that everything has to be in the cart at the same time for the discount to apply. I am adding items with the new Lagoon release in the cart from my wishlist items added months ago, and I am not getting any further discount when I check the cart. The base discount for the item is showing, but that's it. The sale discount is not being added. 

    Anyone else seeing this?

    What items? Are they Outlet/QuickGrabs?

    Also are your wishlist items in the "Years in Review" catagories? 

  • ArtAngelArtAngel Posts: 2,081

    Charlie Judge said:

    Richard Haseltine said:

    deepestdarkest1 said:

    Hi all. I was just wondering if anyone else is having issues with the new sale -  Get an extra 20% off* any from your Wishlist, PLUS an extra 20% off* with any "Lagoon" New Release. I know that the wishlist condition is any item prior to January 9th and that everything has to be in the cart at the same time for the discount to apply. I am adding items with the new Lagoon release in the cart from my wishlist items added months ago, and I am not getting any further discount when I check the cart. The base discount for the item is showing, but that's it. The sale discount is not being added. 

    Anyone else seeing this?

    What items? Are they Outlet/QuickGrabs?

    Also are your wishlist items in the "Years in Review" catagories? 

    Another botched sale. I have in cart 2 Lagoon items. I clicked the wishlist link to get an extra 20% off and am not getting 20% off most items. Thinking DAZ needs to be accountable. Have screenshots of sales that worked than failed in same day. Getting really irritated with this. Trying hard/struggling to not to file a report. They need to address these issues not ignore them. Tired of taking screenshots of sales errors that have occurred since late December 2025 and ignoring such seems seem to be the new mode of operation but an unacceptable mode of operation. I do not blame the mods who are excellent and work feverishly to do damage control. I blame marketing and DAZ.

  • 3dwonder3dwonder Posts: 0

    Trying to reply, but I'm also having issues leaving any replies to comments - I sent you a message Richard with the image showing my cart - there is a good chance that also didn't work though due to the error I keep receiving when I try to reply to anyone :( I have raised that issue to support.

  • LindseyLindsey Posts: 2,012

    ArtAngel said:

    Charlie Judge said:

    Richard Haseltine said:

    deepestdarkest1 said:

    Hi all. I was just wondering if anyone else is having issues with the new sale -  Get an extra 20% off* any from your Wishlist, PLUS an extra 20% off* with any "Lagoon" New Release. I know that the wishlist condition is any item prior to January 9th and that everything has to be in the cart at the same time for the discount to apply. I am adding items with the new Lagoon release in the cart from my wishlist items added months ago, and I am not getting any further discount when I check the cart. The base discount for the item is showing, but that's it. The sale discount is not being added. 

    Anyone else seeing this?

    What items? Are they Outlet/QuickGrabs?

    Also are your wishlist items in the "Years in Review" catagories? 

    Another botched sale. I have in cart 2 Lagoon items. I clicked the wishlist link to get an extra 20% off and am not getting 20% off most items. Thinking DAZ needs to be accountable. Have screenshots of sales that worked than failed in same day. Getting really irritated with this. Trying hard/struggling to not to file a report. They need to address these issues not ignore them. Tired of taking screenshots of sales errors that have occurred since late December 2025 and ignoring such seems seem to be the new mode of operation but an unacceptable mode of operation. I do not blame the mods who are excellent and work feverishly to do damage control. I blame marketing and DAZ.

    I figured out that the extra discounts for Wishlisted and Lagoon new release only applies to a product within the three "Years in Review" categories.  I now notice if you review the links that lists the products in each "Years in Review" category where is now a "Only Wishlisted" filter.  If you click that filter and see any products listed, it will be these products what will receive the additional discounts.  It made sense when you see those extra discount offers when you go to each of the "Years in Review" category and view those products.   

  • NathNath Posts: 2,999

    What a lovely bunch of swirlies this Saturday morning! Quick, I must get some...

  • Rod Wise DriggoRod Wise Driggo Posts: 2,336

    Extra 20%/30% on todays new releases not working.

  • frank0314frank0314 Posts: 14,789

    Nath Rod Wise Driggo both have been reported. 

  • Cris PalominoCris Palomino Posts: 12,722

    Anyone else with swirlies? Which device and browser and have you tried others? Everything swirls for me, but Frank's Daz resolves on Chrome. My Chrome swirls.

  • Silent WinterSilent Winter Posts: 3,918
    edited January 10

    ^I'm seeing swirlies and no new releases (sales page seems half loaded but reloading doesn't help). Brave browser on Mint.

    Edit: Same issue on Firefox (not logged in there if that makes a difference).

    Post edited by Silent Winter on
  • NathNath Posts: 2,999

    Cris Palomino said:

    Anyone else with swirlies? Which device and browser and have you tried others? Everything swirls for me, but Frank's Daz resolves on Chrome. My Chrome swirls.

    Win11. Swirlies both in Edge and Opera. Wiping cookies makes no difference. 

  • Halcon BlueskyHalcon Bluesky Posts: 703
    edited January 10

    Here is another problem.

    Page is swirling.

    See it for yourselves

    Pressed Ctrl+F5 Nothing

    Please fix it

    Swirling Page.jpg
    3839 x 1954 - 574K
    Post edited by Halcon Bluesky on
  • VenomisbeautyVenomisbeauty Posts: 138

    Same

  • frank0314frank0314 Posts: 14,789

    They are swirling for me on every browser except Chrome. I even cleared my cache for Daz and they are still loading. Very weird

  • jmucchiellojmucchiello Posts: 1,014
    edited January 10

    I'm not having this issue. Site loads just fine. Chrome, win11, US east coast.

    Post edited by jmucchiello on
  • Cris PalominoCris Palomino Posts: 12,722

    This has been reported.

  • Phoenix1966Phoenix1966 Posts: 1,920

    Swirlies on iPad using safari, opera and chrome. 

  • frank0314frank0314 Posts: 14,789

    jmucchiello said:

    I'm not having this issue. Site loads just fine. Chrome, win11, US east coast.

    Me too

  • richardandtracyrichardandtracy Posts: 7,562
    I'm having the issue with Chrome and Adblock Browser on Android. It applies to the shop, outlet, QG and wishlist. Going through the product library can get to the individual shop pages after a wait. Regards, Richard
  • Cris PalominoCris Palomino Posts: 12,722

    Daz are presently looking into it.

  • vwranglervwrangler Posts: 5,001

    Swirlies using Firefox on Windows 11. Store loads normally with Brave (Chromium browser) on the same computer.

  • Cris PalominoCris Palomino Posts: 12,722

    Looks good now.

  • NathNath Posts: 2,999

    Cris Palomino said:

    Looks good now.

    Yes, thanks, looks to be okay now 

  • frank0314frank0314 Posts: 14,789
    edited January 10

    Let us know if anyone is still having issues. First, try a hard refresh, and then if that doesn't work, add a ? at the end of the URL and see if that works

    Post edited by frank0314 on
  • schlumpenhuberschlumpenhuber Posts: 56
    edited January 10

    Until just now, the items in my shopping cart (with an initial value of 67% and 68% respectively) were at 93%, now suddenly they're only at 90%... Has something actually been reduced, meaning have I once again wasted my time?

    93_.png
    812 x 1235 - 175K
    90_.png
    826 x 1247 - 168K
    Post edited by schlumpenhuber on
  • frank0314frank0314 Posts: 14,789

    It isn't applying the one discount properly, and they are working on that now.

  • schlumpenhuberschlumpenhuber Posts: 56

    frank0314 said:

    It isn't applying the one discount properly, and they are working on that now.

    Ok, thanks for the info.

  • Richard HaseltineRichard Haseltine Posts: 109,679

    schlumpenhuber said:

    frank0314 said:

    It isn't applying the one discount properly, and they are working on that now.

    Ok, thanks for the info.

    This was fixed a little while later, I believe. With luck the lack of further reports means the fix worked.

  • 3dwonder3dwonder Posts: 0

    Lindsey said:

    ArtAngel said:

    Charlie Judge said:

    Richard Haseltine said:

    deepestdarkest1 said:

    Hi all. I was just wondering if anyone else is having issues with the new sale -  Get an extra 20% off* any from your Wishlist, PLUS an extra 20% off* with any "Lagoon" New Release. I know that the wishlist condition is any item prior to January 9th and that everything has to be in the cart at the same time for the discount to apply. I am adding items with the new Lagoon release in the cart from my wishlist items added months ago, and I am not getting any further discount when I check the cart. The base discount for the item is showing, but that's it. The sale discount is not being added. 

    Anyone else seeing this?

    What items? Are they Outlet/QuickGrabs?

    Also are your wishlist items in the "Years in Review" catagories? 

    Another botched sale. I have in cart 2 Lagoon items. I clicked the wishlist link to get an extra 20% off and am not getting 20% off most items. Thinking DAZ needs to be accountable. Have screenshots of sales that worked than failed in same day. Getting really irritated with this. Trying hard/struggling to not to file a report. They need to address these issues not ignore them. Tired of taking screenshots of sales errors that have occurred since late December 2025 and ignoring such seems seem to be the new mode of operation but an unacceptable mode of operation. I do not blame the mods who are excellent and work feverishly to do damage control. I blame marketing and DAZ.

    I figured out that the extra discounts for Wishlisted and Lagoon new release only applies to a product within the three "Years in Review" categories.  I now notice if you review the links that lists the products in each "Years in Review" category where is now a "Only Wishlisted" filter.  If you click that filter and see any products listed, it will be these products what will receive the additional discounts.  It made sense when you see those extra discount offers when you go to each of the "Years in Review" category and view those products.   

    Thanks, Lindsey and others! I did manage to figure this out eventually, so this was NOT a Daz problem but a "still being half-asleep" problem :) All good now.

This discussion has been closed.