New Year, New Sales Thread: Report Issues Here 3 "Reporting Only"

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  • Richard HaseltineRichard Haseltine Posts: 107,868

    memcneil70 said:

    There are no download methods for https://www.daz3d.com/the-village-in-the-clouds.

    I had just opened DIM and eagerly looked at my new purchases and noticed something missing, and it was the one product I had to convince myself to spend the credit for. It is a beautiful set.

    Mary

    We will send it in, with luck it will be fixed fairly soon after Daz switches its computes on in the morning.

  • memcneil70memcneil70 Posts: 5,237

    Thank you Richard.

  • Lost_UtopianLost_Utopian Posts: 119
    edited October 7

    There are no downloads on the Product Library Page for the new Stonemason product "The Village in the Clouds"

    Post edited by Lost_Utopian on
  • mazinkaiserzeromazinkaiserzero Posts: 214
    edited October 7

    Add me to the Stackers issue, had 10, got yesterday's gift, should have 11, still 10.

    Post edited by mazinkaiserzero on
  • Richard HaseltineRichard Haseltine Posts: 107,868

    mazinkaiserzero said:

    Add me to the Stackers issue, had 10, got yesterday's gift, should have 11, still 10.

    It is a known issue, probbaly only display-related but the extra stacker won't make a difference yet anyway.

  • luci45luci45 Posts: 2,882

    I have the stacker issue also. Ans what do you do with them anyway? I am not getting any discounts on anything because I have the five.

    Also the coupon code 25-SPECIALTY-PLUS doesn't work on anything. I guess the offer is from yesterday and it hasn't been changed yet?

  • Richard HaseltineRichard Haseltine Posts: 107,868

    luci45 said:

    I have the stacker issue also. Ans what do you do with them anyway? I am not getting any discounts on anything because I have the five.

    The Stacker Discounts apply in-store - compare prices (on PA items) when logged in with prices in a private browser or another browser in which you are not logged in.

    Also the coupon code 25-SPECIALTY-PLUS doesn't work on anything. I guess the offer is from yesterday and it hasn't been changed yet?

    It isn't a new bundle every day, it is a continuation of the offer from yesterday and can be used only once.

  • CybersoxCybersox Posts: 9,263

    Richard Haseltine said:

    mazinkaiserzero said:

    Add me to the Stackers issue, had 10, got yesterday's gift, should have 11, still 10.

    It is a known issue, probbaly only display-related but the extra stacker won't make a difference yet anyway.

    Beg to differ, but until it starts working, we have no way of knowing if the number of stackers in our account is actually advancing, and we won't know that for sure until we do hit the point where it makes a difference and it does or doesn't work.  In my own case I started off with 11 stackers showing in the account before buying any stacking items, then bought yesterdays which should have taken it to 12 and then bought this mornings, yet the counter STILL says 11 when it should say 13.  So, when I buy Thursday's item and the next step discount doesn't apply, I and everyone else who started with 11 is likely going to get a bit irate if that discount doesn't apply, especially if it turns out that DAZ started us at 10 items even though it clearly stated that we had 11.   

  • CybersoxCybersox Posts: 9,263

    Also, just noticed that this week's non-free PC+ items have yet to appear in the store, even though the free ones have been swapped out.      

  • LeanaLeana Posts: 12,735

    Cybersox said:

    Also, just noticed that this week's non-free PC+ items have yet to appear in the store, even though the free ones have been swapped out.      

    Daz+ items are not released on the normal weekly schedule during anniversary sale (and you won't get Daz+ newsletters either).

    My guess is that the daily "better than Daz+" items count as Daz+ releases even if they're not categorized as such currently

  • StephanoStephano Posts: 30

    Richard Haseltine said:

    luci45 said:

    I have the stacker issue also. Ans what do you do with them anyway? I am not getting any discounts on anything because I have the five.

    The Stacker Discounts apply in-store - compare prices (on PA items) when logged in with prices in a private browser or another browser in which you are not logged in.

    Also the coupon code 25-SPECIALTY-PLUS doesn't work on anything. I guess the offer is from yesterday and it hasn't been changed yet?

    It isn't a new bundle every day, it is a continuation of the offer from yesterday and can be used only once.

    If the "Today's Specials" are not going to be different each day, then it would be very helpful if Daz would add a comment that it is one use only with an expiry date.

  • HavosHavos Posts: 5,573

    Stephano said:

    Richard Haseltine said:

    luci45 said:

    I have the stacker issue also. Ans what do you do with them anyway? I am not getting any discounts on anything because I have the five.

    The Stacker Discounts apply in-store - compare prices (on PA items) when logged in with prices in a private browser or another browser in which you are not logged in.

    Also the coupon code 25-SPECIALTY-PLUS doesn't work on anything. I guess the offer is from yesterday and it hasn't been changed yet?

    It isn't a new bundle every day, it is a continuation of the offer from yesterday and can be used only once.

    If the "Today's Specials" are not going to be different each day, then it would be very helpful if Daz would add a comment that it is one use only with an expiry date.

    Indeed, and they should stop calling them "Today's Specials".

  • luci45luci45 Posts: 2,882

    Richard Haseltine said:

    luci45 said:

    I have the stacker issue also. Ans what do you do with them anyway? I am not getting any discounts on anything because I have the five.

    The Stacker Discounts apply in-store - compare prices (on PA items) when logged in with prices in a private browser or another browser in which you are not logged in.

    Also the coupon code 25-SPECIALTY-PLUS doesn't work on anything. I guess the offer is from yesterday and it hasn't been changed yet?

    It isn't a new bundle every day, it is a continuation of the offer from yesterday and can be used only once.

    OK. Thanks!

  • SilverGirlSilverGirl Posts: 2,760
    edited October 7

    Havos said:

    Stephano said:

    If the "Today's Specials" are not going to be different each day, then it would be very helpful if Daz would add a comment that it is one use only with an expiry date.

    Indeed, and they should stop calling them "Today's Specials".

    Yes, please. General usage implies that today's specials aren't also going to be tomorrow's specials. Or yesterday's. Especially when during big events like these it's very common for the deals to be brief and change often. (ETA: And since it's also very common for whatever's on the page to be some flat out error, it's reasonable to wonder if any continuation is a glitch.)

    Even "Current Specials" or "Celebration Specials" (with an expiry) would be an improvement.

    Post edited by SilverGirl on
  • Richard HaseltineRichard Haseltine Posts: 107,868

    Stackers have been checked and are applying. If you do get a changed discount (going from 0 to 1 for base members) then it will apply at once in cart, but may take a while to show in store prices.

    If you (re)join + or Premier then your Stacker count will go up by 5 or 10 as required.

  • The stacker discount does NOT work, got the stacker gift yesterday so should have one, says I have 0, no discount in the cart either, tried one. Hope it gets fixed, like the idea of just getting freebies to get discount. 

  • jjoynerjjoyner Posts: 748

    Even though the promo page states that I have zero Stackers (I've claimed two.), the discounts are applying now.

  • Richard HaseltineRichard Haseltine Posts: 107,868

    tombraider4ever said:

    The stacker discount does NOT work, got the stacker gift yesterday so should have one, says I have 0, no discount in the cart either, tried one. Hope it gets fixed, like the idea of just getting freebies to get discount. 

    So today's releases are still 30% off (for the PA items) not 45% off?

  • rokkrrokkr Posts: 341

    I've got 10 stackers for being prime, 1 from yesterday's item, another from today's, but, on the page, it only shows 11. It makes no difference today, but, if this is not fixed, one day, it will.

  • Richard Haseltine said:

    tombraider4ever said:

    The stacker discount does NOT work, got the stacker gift yesterday so should have one, says I have 0, no discount in the cart either, tried one. Hope it gets fixed, like the idea of just getting freebies to get discount. 

    So today's releases are still 30% off (for the PA items) not 45% off?

    Yep, tried first w the Stonemason thing and nope - 30% in the cart, then w this one:  https://www.daz3d.com/modern-things-to-lean-on and nope - 30% off in the cart. And it says I have zero stackers. 

  • memcneil70memcneil70 Posts: 5,237

    Richard Haseltine said:

    memcneil70 said:

    There are no download methods for https://www.daz3d.com/the-village-in-the-clouds.

    I had just opened DIM and eagerly looked at my new purchases and noticed something missing, and it was the one product I had to convince myself to spend the credit for. It is a beautiful set.

    Mary

    We will send it in, with luck it will be fixed fairly soon after Daz switches its computes on in the morning.

    Richard, finally back on my computer and I see that the installers for the Stonemason set are there. Thank you very much.

    Mary 

  • MelanieLMelanieL Posts: 7,711

    And finally my stackers count has been updated to the correct number. Thanks for chasing it up.

  • LorraineLorraine Posts: 877

    Cris Palomino said:

    Xellosz said:

    25% off

    Daz+ and Premier Annual Subscriptions

    It's good to have that offer, but you can't buy it if you already have a running membership...

     

    Could we get a solution to that? (Like bringing back the yearly membership item or something)

     

     Our understanding is that it's meant for new members.

    My membership ran out yesterday and I'd forgotten to top up my debit card so the monthly payment didn't go through. I was thus able to buy a year's membership at the new discounted price. So if you only have a month or so left on the membership it would pay to cancel it and buy it again at that price.

  • tombraider4ever said:

    Richard Haseltine said:

    tombraider4ever said:

    The stacker discount does NOT work, got the stacker gift yesterday so should have one, says I have 0, no discount in the cart either, tried one. Hope it gets fixed, like the idea of just getting freebies to get discount. 

    So today's releases are still 30% off (for the PA items) not 45% off?

    Yep, tried first w the Stonemason thing and nope - 30% in the cart, then w this one:  https://www.daz3d.com/modern-things-to-lean-on and nope - 30% off in the cart. And it says I have zero stackers. 

    I just tried again, w yesterdays stacker gift finally showed as I had 1 stacker, tried w a new release - same - not working. So I got todays stacker gift and at once it showed as I had 2 stackers, and all stacker discounts work now smiley, so it seams that getting todays stackers got it to work.  

  • hjakehjake Posts: 1,266
    edited October 7

    Is the coupon 25-SPECIALTY-PLUS single use?

    Post edited by hjake on
  • How do you get more stackers besides the freebies? Im at 12.

  • joannajoanna Posts: 2,178

    thatbumzzz_788e56ddf1 said:

    How do you get more stackers besides the freebies? Im at 12.

    At the moment, freebies seem to be the only way to get stackers. Whether it'll stay that way is anybody's guess. 

  • cheardcheard Posts: 112

    tombraider4ever said:

    I just tried again, w yesterdays stacker gift finally showed as I had 1 stacker, tried w a new release - same - not working. So I got todays stacker gift and at once it showed as I had 2 stackers, and all stacker discounts work now smiley, so it seams that getting todays stackers got it to work.  

     

    Didn’t work for me. I’m a Premiere subscriber, so started with 10.

    Got the balloons; count stayed at 10.

    Got the vases; count stayed at 10.

    Logged out and back in; count stayed at 10.

  • IceCrMnIceCrMn Posts: 2,319

    Mine finally updated on the sale page and shows I have the correct number.

    the https://www.daz3d.com/dforce-tn-corset-skater-dress-for-genesis-9-8-and-81-female is showing as $8.99 for me on the store and in my cart which is the correct 55% off for a doorbuster.

  • Richard HaseltineRichard Haseltine Posts: 107,868

    hjake said:

    Is the coupon 25-SPECIALTY-PLUS single use?

    Yes

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