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PostgreSQL Issue

blkcrow3891169blkcrow3891169 Posts: 76
in Technical Help (nuts n bolts)

I got a new laptop and installed DAZ on it the othr day, it ran fine that day. Everytime I go run it now, I get a PostgreSQL error, saying CMS connection could not be established. In DIM I can browse and install assets but the CMS icon is gray and won't start there either. Looking in DIM, I do see that it is installed. I've attached a pic of the error also.

Don't know if it matters but I am running Windows 11. I don't have any security software installed other than what came with Windows. 

Any help would be appreciated.

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Comments

  • frank0314frank0314 Posts: 14,707

    PostgreSQL is mostly for smart content. The products can still be installed, but will only be available in the content library. Did you install PostgreSQL? It is a separate installer.

  • Richard HaseltineRichard Haseltine Posts: 107,953

    PostgreSQL is used for anything that relies on metadata - presets tabs in settings pane, Smart content, the products and categories containers in the Content Library pane, and the various type and group tags that appear on thumbnails.

    Exactly what is DIM showing as installed? What security software ar you using? Is this a clean ionstall or did you copy across a database from the old system?

  • blkcrow3891169blkcrow3891169 Posts: 76

    I did a fresh install from DIM of DAZ. I've attached a pic showing what DIM shows. I did not copy anything from the old laptop.

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  • Richard HaseltineRichard Haseltine Posts: 107,953

    OK, if you open Task Manager (right-click  on the Windows Task Bar and click More Details, then start DIM or DS do you see several entries for postgresql in the list of Background Processes?

  • blkcrow3891169blkcrow3891169 Posts: 76

    No, I don't and i thought that odd because I do remember seeing that on my old laptop.

  • Richard HaseltineRichard Haseltine Posts: 107,953

    It  may be worth uninstaslling/reinstalling PostgreSQL, but my prime suspect would be security software stopping it from even launching.

  • blkcrow3891169blkcrow3891169 Posts: 76

    Ok, I'll give tht a try. And like I said, all I'm using right now is the basic Windows Security that comes with Windows. We'll see and I'll post a follow-up. 

     

    Thanks Richard.

  • BejaymacBejaymac Posts: 1,942
    edited August 15

    In that case it's odds on that Windows Security has flagged the CMS as a Trojan/Randsomware and "Data Execution Prevention" (DEP) is blocking the CMS from running.

    Post edited by Bejaymac on
  • IceCrMnIceCrMn Posts: 2,319
    edited August 15

    make sure you have a Connect Library folder definined in the content mager or CMS won't start

    I ran into this problem myself

     

    Even if you don't use Connect it still needs to be there for CMS to run.

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    Post edited by IceCrMn on
  • blkcrow3891169blkcrow3891169 Posts: 76

    Is anyone else here running DAZ on Windows 11? 

    I don't see anything in the logs to indicate it's being blockd in anyway.

  • IceCrMnIceCrMn Posts: 2,319

    most likely everyone.

    Windows 10 will End Of Life (EoL) on October 14, 2025. So about 59 days left.

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