First truly mad day of MM?
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Well I was so mad I pulled all the items out of my cart but I have put them back in just to see if by some small chance they will reconsider and reinstate them. I doubt it but if they don't I'll dump them and like bedbug1 DAZ will get nothing from me. And probably not much in the future eoither.
Sorry double post.
70% off is 70% off. *shrug*. It's what the sale said it was, it never said the discounts stacked, if you bought in time for the glitch, good for you. I bought a cartful of the stuff at 70% off, and really don't have any complaints.
It also had the items included on the sale page and then they were pulled so now I'm only getting 55% for the items I originally picked out from the 70% sale but are no longer there. I'm not even getting the full 70% let alone the stacking.
But I guess DAZ is so big now that won't even miss my money when I don't buy anymore.
I understand the team pulling the offer, if it wasn't intended, but when these errors happen they are usually fixed much sooner. So, I had spent about two hours poring over each and every item, deciding what I absolutely needed and what was a simple luxury and... well, the timing of it worked so the change in price happened just as I took out the last unneeded product. I don't think the stacking discount will be put back and I completely get why; it's also frustrating, seeing as this week Daz_Steve had done such a good move with the forum coupons (thank you, by the way, that was really nice) and now it seems like half the buyers are up in arms but... well, that's life. I don't get a few toys, i lost a couple of hours browsing the internet (and that, of course, is something that never happens) and I am in bit of an ornery mood. Not the end of the world (unless Chtulhu takes a look at his shopping cart and decides that this is the last drop; with strange Aeons, even shops may glitch).
Daz_Steve- I think it would be appropriate for Daz to offer a bone- IMO they certainly owe people something for the time they wasted. Their time is important and they certainly could have been doing something else with the hour or MORE that they spent because frankly, as happens so often, Daz took their sweet time to fix their error. If this were an hour glitch, that's one thing, but seriously? I don't want to see the vendors penalized for it, so perhaps you could offer something different that would make sense, as you know what's coming down the road.
And for the record, it didn't affect me at all, I already own everything I wanted and didn't put anything in my cart.
Frankly, how Daz stays in business with typical customers is beyond me. All they see is up and down prices and NO EXPLANATIONS. That's pitiful.
These "error" happen way too often
The forum coupons were nice for some but they didn't help me because I have already spent so much that I had the items. And to see my $$40 to $50 I spent hours working onsuddenly increase to $160 because items were pulled from the sale -- That is too much. So, I guess I won't be spending all that money here anymore. Then maybe in the future I won't already have the stuff and some of the extra coupons for free or low will work for me
But it is. The prices displayed and the banner saying "today only" suggest the prices will stay the same for the rest of the day without people having to recalculate everything to see if it matches the banner. I want to pay a fair price, so I don't buy, but then I think of the people who do and I don't blame them. It is just dangling a carrot and makes the calculations I always do in my head about what to buy when and at what price off balance having seen the items at a lower price and then perhaps not buying them at all. I care about knowing the rules ahead of the game and them being the same for everyone. If I play fair, always heeding to a predetermined code, I expect the party who determines the prices also to do so.
Surely there are ways to insure this common occurrence that delights some, frustrates others, pays less to vendors and creates a moral dilemma for yet others from happening in the first place.
Yes, that was my route. Maybe it's the low carb diet (he says, drinking a Duvel ale) but I find it much easier to move past these things nowadays.
One thing though, I tend to avoid the store when it's glitchy, so I don't know if I'll spend much time browsing today. I did spot a couple of these 70% items I'd just bought at 50%, so - whaaaah! Damn you DAZ, and your plywood teeth (which you never polish).
Plus 1 and another plus 1 for Novica. Because right now now I'm so frutrated with the whole sale and DAZ doesn't even seem to really care that I spent a lot of time putting my cart togrther only to have the price skyrocket. I have been with DAZ a long time and spent many thousands; but now they are so big they don't seem to worry about losing me as a customer.
It's just frustrating. I'm not mad that a mistake was made. I'm disappointed on how it was handled by Daz. When something is offered on sale for a day at a certain price, I expect it to be available at that price for the duration of the sale. I don't think that is too much to ask. (And how tough is it to proof this before uploading the sale?)
I'm not even mad because I don't buy many G2 items anymore.
What I *am* concerned about is how on earth did a stack like this get past QA? Also, I can understand why they pulled the stacked items but, really, the G2F items in the sale couldn't have been *that* lucrative at this point of the G*3* cycle. It's almost as concerning as previous flash sales which had the terms change in the middle of it.
Yes, it is unfortunate that the items with the stacking price error could not have remained available at the 70% they were offered at for the whole day. Ideally they would have stayed on sale.
Yeah, I don't get why they are selling them now at around 60% off. That doesn't even match the advertised sale. I really was excited by the prices this morning, but figured I'd take some time going over the options tonight after work. With the prices they are, it's a bit meh and probably won't change much from what I had planned on getting last night (I really want the PD shaders!). Kinda on the fence about the mind blower today. I wish more PAs would use stuff like the eyebrow/body hair LIE options...but...I'm not an aspiring merchant, so it seems like something that will have limited use for me.
Well, it wouldn't be a DAZ sale if there weren't some SNAFU involved.
Although this is definitely NOT what was intended by this sale, here's what I can do for the remainder of today:
We're adding back in any items older than December 2014. This means 100 of the 150 items removed from the sale are back. This is ONLY until the end of today, so you have a few hours.
Thats a really gracious offer Steve, thanks. But now I feel bad for the PAs involved who probably don't (and never did) want their products sold off so cheaply... so not sure if I want to take it up now. Its a toughie
On the other hand though I was gonna buy some products that I wouldn't have ever touched otherwise... so swings and roundabouts I guess?
I'm sure if you just added them back into the 70% discount category without the MM discount stacking then most of us would probably be happy. Then it'd be like fast grab.
I had a similar experience about half an hour ago with the Kids4 sale. I stocked up on about $660 of The Kids 4 items with a sale price total of $85. As I was weeding out a few things I decided I really didn't need (as I usually do... throw it all in then weed before checking out) all the prices went to full. After feeling that empty, sick feeling in the pit of your stomache that you get when you pass the deadline on a sale as you're in the checkout (as I've had happen a number of times) and all the prices go to full, I decided to refresh the cart a couple times as I really wanted the items. I guess it was just a weird glitch because it all went back to the sale prices. I quickly threw in one of my PC member coupons and checked out. Success!!!
It's kind of sad when getting through the checkout with everything priced like it should be feels like a real win. That's just so.... wrong.
It's a straight up, no-errors offer. Shop guilt free.*
*The pre Dec 2014 attribute perhaps indicates that Vendors of those earlier items won't be negatively hit, on balance.
Any chance the G2F creature creator addons could be tossed in as well? The male version is already in there...
Thanks Steve.I guess it is somewhat of a compromise to keep vendors from selling too cheaply. But I'm still disappointed because most of the items I had put in my cart were newer than 2014 so they now only have about 55% discount (not even 70%) and my cart only came down about $25 to almost $140 instead of the original $50, I wish I could have gotten at least the 70% on them but at only 50% or 55% I'll just dump most of the cart and only keep the few really old items I had in it
I picked up just a few things in the end (only 2 of which I believe were unintended sale items - I'll remember and make it up to those PAs in the future). Thank you Steve for another well thought out compromise
Likewise. Most of my final cart are flat 70% discount items, but it is really appreciated that the gesture to meet the buyer halfways has been made. Thank you.
Also, a slight aside, does anybody have any suggestions regarding whether to get Beautiful Bends, Ideal Beauty or Ultimate Natural? I'm kinda on the fence, leaning towards Ideal Beauty.
I would not feel too worried about the PAs in this situation. In a lot of these kind of cases with older products, people will end up buying at 80 or 90% off something they would not have bought at 70% (because lets face it, most older characters have been offered at 70% or more off at some point in the last few months). When I am honest with myself, I really do not need any characters at all, I already have so many that I have never used, however, when some of Raiya's really good characters had a cart price of just over $2 I could not resist. I would not have bought at $6, simply because I already have many G2F and G2M characters anyway. I know the PA only gets $1 from that sale, but I guess it is better than nothing.
I would imagine that a PA is much more pissed off when a new or nearly new item gets offered at rock bottom prices due to store gliches.
As an example, I've had a number of G2F skins for older characters in my wishlist waiting for one to show up at less then $5.00. Today I grabbed 3 for a total of $8.50. That's a win for the PA's, admitedly only their share of $3.50 and no lost future revenue.
I imagine the reason they're still doing these kinds of complex sales despite the many errors is that they're using them for debugging, so they eventually get the bugs straightened out. Kind of expensive I guess, but maybe the easiest way. If it was me though I'd stick to simple sales, it seemed to work before so why not now.
I just wonder why the PAs are supposed to cover the losses if their products are accidently priced too low, after all it's not their fault. But maybe they've agreed to this when they signed the contract.
I think this is the real problem here - the time wasted for people who in good faith spend maybe hours to fill their cart and then suddenly seeing the prices go up to an amount they're not able to pay.
If you're in bad faith, well you know what can happen then so you can't really complain if you "lose".
And given the hour I get the feeling this item is gonna miss another sale. I wonder if it's somehow miscategorized since it gets left out of so many sales it should be in and which the G2M version is included in...
Thank you Daz_Steve, that was the right thing but very generous thing to do. Again, I hope it doesn't hurt the vendors. I picked up some things to showcase over in the Art Studio thread, maybe that will help them get sales later on too.
I have a question. When you go to a side menu, like the one on the 70% Genesis 2 page- and you look by vendor. Are the numbers shown the number of products by that vendor that you don't own, or the number in the sale regardless of whether you own them or not?
That depends on whether you have the 'Hide items I own' box checked or not. If the box is checked then the vendors numbers are the items you don't own; if the box is not checked then the numbers are the total in the sale regardless of whether or not you own them