Loading...
> >

Store not loading

Mr_FluffkinMr_Fluffkin Posts: 158
in Technical Help (nuts n bolts)

No product on the store loads, see screenshot. Browser is newest FF.

https://ibb.co/NdBgK0zh

Comments

  • SofaCitizenSofaCitizen Posts: 2,055

    The thumbnail images are being supplied as embedded images (data:image) whereas the ones in the adverts are linked images (img src=) so perhaps you have something blocking the embedded images? Firewall/security software or extensions?

  • Mr_FluffkinMr_Fluffkin Posts: 158
    edited April 28

    Seems to hang on my end if I'm the only one with this problem, but I have no idea why. Nothing is blocked on my side and everything worked fine until the new daily offer came out at 8 am. At 7:50 it was still working, but by 8 o'clock(when "Live on the edge catchup sale started here) nothing was loading except the banners. Now it's almost 12h later and still not loading. I already shut down all security stuff and loaded the store without beeing logged in, but it's all the same. Maybe I should contact the support as the alternative text says. Thanks anyway SofaCitizen!

    Edit: I just recognized there's exactly 1 item on the store that loads, the https://www.daz3d.com/kuj-corridor-vol-02 that's specially promoted today. Maybe that helps to find an answer?

    Post edited by Mr_Fluffkin on
  • Richard HaseltineRichard Haseltine Posts: 108,000

    Have you tried a forced refresh, opening in a private/amoymous  window, another browser/device, or clearing your cache?

  • Mr_FluffkinMr_Fluffkin Posts: 158

    It was the cookies. No idea what was wrong with them, but it loaded again after deleting them. I also surfed the store in private window for the first time and I was surprised how much faster everything loads. The store, the gallery, everything was like 10x faster. Daz must track a lot of stuff that it takes so much longer to load in public mode. 0o

  • Richard HaseltineRichard Haseltine Posts: 108,000

    Mr_Fluffkin said:

    It was the cookies. No idea what was wrong with them, but it loaded again after deleting them. I also surfed the store in private window for the first time and I was surprised how much faster everything loads. The store, the gallery, everything was like 10x faster. Daz must track a lot of stuff that it takes so much longer to load in public mode. 0o

    Depending on browser and settings private mode may also disable plug-ins.

Sign In or Register to comment.