New Year, New Sales Thread: Report Issues Here 2 "Reporting Only"

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  • Cris PalominoCris Palomino Posts: 12,440

    Elor said:

    The Wishlist sale selection visible on today's sale page includes items that are not part of the sale (I don't know if it's intended or not). Here with an example, Kara 9's price isn't lowered once I added a debut new release in my cart:

    She's part of the selection visible on Today's sale page, but is not visible once I loaded the whole selection (no Daz Originals are included in the selection):

    And my thanks to the people in charge of the shop: the new wishlisted filter is a very nice improvment yes

     

    Fixes are in. Try a hard refresh if needed. 

  • ElorElor Posts: 3,139

    Cris Palomino said:

    Fixes are in. Try a hard refresh if needed. 

    It is, thank you :)

  • Joe2018Joe2018 Posts: 290

    40% off in Headlining Artists does not work:

     

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  • Cris PalominoCris Palomino Posts: 12,440

    Joe2018 said:

    40% off in Headlining Artists does not work:

     

    Reporting 

  • ElorElor Posts: 3,139
    edited September 27

    Joe2018 said:

    40% off in Headlining Artists does not work:

    More precisely, it's not working on Daz Originals, even the ones who are included in the Featured Artists Stores. From what I checked, it's working on the other Headlining Artists. Here's an example with Lucas 9 bundle (I have a Golden Ticket already):

    Lucas 9 bundle is in the FAS, so does get the 30% extra discount, but it's supposed to be an extra 40% so the end price should be 17.55 (29.25 x 0.6 = 17.55), not 20.47 (which is 29.25 x 0.7).

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    Post edited by Elor on
  • tsroemitsroemi Posts: 3,458

    Elor said:

    Joe2018 said:

    40% off in Headlining Artists does not work:

    More precisely, it's not working on Daz Originals, even the ones who are included in the Featured Artists Stores. From what I checked, it's working on the other Headlining Artists. Here's an example with Lucas 9 bundle (I have a Golden Ticket already):

    Lucas 9 bundle is in the FAS, so does get the 30% extra discount, but it's supposed to be an extra 40% so the end price should be 17.55 (29.25 x 0.6 = 17.55), not 20.47 (which is 29.25 x 0.7).

    Just noticed that, too. Hoping  there'll be a quick fix. Ah well, just another morning in DAZland ... laugh

  • Cris PalominoCris Palomino Posts: 12,440

    Elor said:

    Joe2018 said:

    40% off in Headlining Artists does not work:

    More precisely, it's not working on Daz Originals, even the ones who are included in the Featured Artists Stores. From what I checked, it's working on the other Headlining Artists. Here's an example with Lucas 9 bundle (I have a Golden Ticket already):

    Lucas 9 bundle is in the FAS, so does get the 30% extra discount, but it's supposed to be an extra 40% so the end price should be 17.55 (29.25 x 0.6 = 17.55), not 20.47 (which is 29.25 x 0.7).

    forgot to post that I reported this. 

  • Cris PalominoCris Palomino Posts: 12,440

    Elor said:

    Joe2018 said:

    40% off in Headlining Artists does not work:

    More precisely, it's not working on Daz Originals, even the ones who are included in the Featured Artists Stores. From what I checked, it's working on the other Headlining Artists. Here's an example with Lucas 9 bundle (I have a Golden Ticket already):

    Lucas 9 bundle is in the FAS, so does get the 30% extra discount, but it's supposed to be an extra 40% so the end price should be 17.55 (29.25 x 0.6 = 17.55), not 20.47 (which is 29.25 x 0.7).

    Daz couldn't find anything wrong. It worked when they checked. I can only advise a ticket be opened. 

  • apocalypse_cowapocalypse_cow Posts: 69
    edited September 27

    The CJ Pallas Fashionista Bundle and all items in it (like Rita Hollywood Curls for Genesis 9 and 8 Female) consistently gets no discount (except the one from Premier for DOs) even when they would otherwise qualify: i.e. in this sale it doesnt get reduced even though it is a DAZ original and when Neftis was featured Rita Hollywood Curls got no additional discount either. And it's not a matter of release date either: other DO items released around that time or even earlier get normal discounts.

     

    If you scroll through the Daz Originals by release date there are plenty of examples of items getting no discount even though other DAZ items around the same time get it (for example Thomas 9Unbroken LIE Makeup for Genesis 9, MEC4D HDRI Gardens Vol. 2 - Megapack etc). However most of these items have gotten discounts recently so it might be something different.

    EDIT: for the latter examples it seems, that all items that are JUST Daz Originals withouth any other vendor attached, they don't get any discount, except some bundles (but some others not). That is still something that's inconsistent with the sale though - in fact, these items where discounted yesterday - and it still doesn't explain the situation with the items in the CJ Pallas bundle.

    Post edited by apocalypse_cow on
  • apocalypse_cow said:

    The CJ Pallas Fashionista Bundle and all items in it (like Rita Hollywood Curls for Genesis 9 and 8 Female) consistently gets no discount (except the one from Premier for DOs) even when they would otherwise qualify: i.e. in this sale it doesnt get reduced even though it is a DAZ original and when Neftis was featured Rita Hollywood Curls got no additional discount either. And it's not a matter of release date either: other DO items released around that time or even earlier get normal discounts.

     

    If you scroll through the Daz Originals by release date there are plenty of examples of items getting no discount even though other DAZ items around the same time get it (for example Thomas 9Unbroken LIE Makeup for Genesis 9, MEC4D HDRI Gardens Vol. 2 - Megapack etc). However most of these items have gotten discounts recently so it might be something different.

    EDIT: for the latter examples it seems, that all items that are JUST Daz Originals withouth any other vendor attached, they don't get any discount, except some bundles (but some others not). That is still something that's inconsistent with the sale though - in fact, these items where discounted yesterday - and it still doesn't explain the situation with the items in the CJ Pallas bundle.

    Are they missing the 40% for owning a Golden Ticket? I don't see anything saying they will get a specific base discount (and they certainly do vary).

  • apocalypse_cowapocalypse_cow Posts: 69
    edited September 27

    Richard Haseltine said:

    Are they missing the 40% for owning a Golden Ticket? I don't see anything saying they will get a specific base discount (and they certainly do vary).

    Yes, all of them get no 40% off, even though I have a golden ticket from yesterday and even if I put a golden ticket item from today with them in the cart.

     

    In the case of the CJ Pallas bundle items, the hair specifically didn't get a discount even when Neftis was a featured artist, and I think even in promotions prior to this sale. I think it behaved like that (never getting any discount except the premier 35% off and tokens) ever since it was taken out of the outlet store a while ago so I think there might be something wrong with these items unrelated to the event. This is also true for all the other items in the bundle except XI Fantasy Car.

    Post edited by apocalypse_cow on
  • apocalypse_cow said:

    Richard Haseltine said:

    Are they missing the 40% for owning a Golden Ticket? I don't see anything saying they will get a specific base discount (and they certainly do vary).

    Yes, all of them get no 40% off, even though I have a golden ticket from yesterday and even if I put a golden ticket item from today with them in the cart.

     

    In the case of the CJ Pallas bundle items, the hair specifically didn't get a discount even when Neftis was a featured artist, and I think even in promotions prior to this sale. I think it behaved like that (never getting any discount except the premier 35% off and tokens) ever since it was taken out of the outlet store a while ago so I think there might be something wrong with these items unrelated to the event. This is also true for all the other items in the bundle except XI Fantasy Car.

    Reported, again.

  • WandWWandW Posts: 2,890

    Should the 30-30 Banner coupon work on new releases? it dosen't mention an exclusion...

  • ElorElor Posts: 3,139
    edited September 28

    WandW said:

    Should the 30-30 Banner coupon work on new releases? it dosen't mention an exclusion...

    If you click on the banner, there is a Shop Now button leading you to the selection of items eligible to the coupon: the Featured Artist Stores are only including a subset of items of each Featured Artists.

    Usually, any item with a New label is excluded and the most recent non-new items from an artist are usually excluded too (no idea if there is an official threshhold).

    Post edited by Elor on
  • BONUS-GIFT Coupon code is not working. Coupon is not valid

    GIFT seems to do "two free" but doesn't apply 20% off to the cart.

    Free & Just For You

    Get one free gift with Coupon Code GIFT.

    OR get 2 free gifts AND 20% off* your cart with code BONUS-GIFT along with any Debut New Release or Golden Ticket.

    SHOP NOW

    *Items must be simultaneously in cart for discount to apply.
    Discount excludes Memberships, Gift Cards, and New Releases.
    Offer valid for intended recipient only.
    Codes useable once per customer.

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  • FrankTheTankFrankTheTank Posts: 1,481

    There is a glich with the GIFT code, you can add as many items as you want and they will all be free with no purchase necessary.

  • Cris PalominoCris Palomino Posts: 12,440

    jmucchiello said:

    BONUS-GIFT Coupon code is not working. Coupon is not valid

    GIFT seems to do "two free" but doesn't apply 20% off to the cart.

    Free & Just For You

    Get one free gift with Coupon Code GIFT.

    OR get 2 free gifts AND 20% off* your cart with code BONUS-GIFT along with any Debut New Release or Golden Ticket.

    SHOP NOW

    *Items must be simultaneously in cart for discount to apply.
    Discount excludes Memberships, Gift Cards, and New Releases.
    Offer valid for intended recipient only.
    Codes useable once per customer.

    Thank you for the report. 

  • Cris PalominoCris Palomino Posts: 12,440

    FrankTheTank said:

    There is a glich with the GIFT code, you can add as many items as you want and they will all be free with no purchase necessary.

    Thank you for the report. 

  • ElorElor Posts: 3,139
    edited September 29

    The Golden Ticket discount is not applied to Debut New Releases (but from what I saw is applied to everything else). I tested it with one Golden Ticket from each day (MGAB Andrea is a DNR and should have a higher discount than 30%):

    Edit: Now I see my screenshot here, I noticed that the problem is maybe that the DNR are not set as DNR for the shop: on top of having a discount due to the Golden Ticket, they should also have a 45% base discount.

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  • Cris PalominoCris Palomino Posts: 12,440

    GIFT is now working as intended. Waiting on BONUS-GIFT

  • Cris Palomino said:

    GIFT is now working as intended. Waiting on BONUS-GIFT

    All I get is "coupon code not valid,

    I tried it with 1 item, 2 items, 4 items golden ticket, no ticket. copy paste bonus gift. picking gifts trom the gifts page. nothing works. What am I ,doing wrong?

  • Cris Palomino said:

    FrankTheTank said:

    There is a glich with the GIFT code, you can add as many items as you want and they will all be free with no purchase necessary.

    Thank you for the report. \\

    Shhhh! 

    Now that's a glitch I like. Doesn't wok at all for me. 
    I just get "coupon code not valid.

  • AinmAinm Posts: 713

    Looks like Kooki's store only has discounts on DO items: https://www.daz3d.com/kooki99 Is that intended?

  • Get one free gift with Coupon Code GIFT.

    Is there a dedicated category for the free gift? I can’t seem to get it to work on my end.

  • ElorElor Posts: 3,139

    MargyThunderstorm said:

    Is there a dedicated category for the free gift? I can’t seem to get it to work on my end.

    There is a Shop Now button in the message attached to the banner, and it'll lead you to this selection:

    https://www.daz3d.com/free-gifts

  • Elor said:

    MargyThunderstorm said:

    Is there a dedicated category for the free gift? I can’t seem to get it to work on my end.

    There is a Shop Now button in the message attached to the banner, and it'll lead you to this selection:

    https://www.daz3d.com/free-gifts

     

    Oh dear, I guess I’m not fully awake yet. I didn’t even see the button. Thank you!

  • Cris PalominoCris Palomino Posts: 12,440

    Ainm said:

    Looks like Kooki's store only has discounts on DO items: https://www.daz3d.com/kooki99 Is that intended?

    The items you see discounted are the ones intended. 

  • Cris PalominoCris Palomino Posts: 12,440

    Both coupons should now work as intended.

  • ElorElor Posts: 3,139

    Cris Palomino said:

    Both coupons should now work as intended.

    Thank you :)

    Do you know if we can use both coupons?

    The small text says 'Codes useable once per customer.' but the message has an OR:

    Get one free gift with Coupon Code GIFT. OR get 2 free gifts AND 20% off* your cart with code BONUS-GIFT along with any Debut New Release or Golden Ticket.

  • Cris PalominoCris Palomino Posts: 12,440

    Elor said:

    Cris Palomino said:

    Both coupons should now work as intended.

    Thank you :)

    Do you know if we can use both coupons?

    The small text says 'Codes useable once per customer.' but the message has an OR:

    Get one free gift with Coupon Code GIFT. OR get 2 free gifts AND 20% off* your cart with code BONUS-GIFT along with any Debut New Release or Golden Ticket.

    I believe so when done as separate purchases that comply with the requirements. 

This discussion has been closed.